As you explore your career development, you may not realize all the different administrative jobs you can pursue. Administrative professionals have been indispensable in supporting the business continuity efforts of organizations amid the pandemic, according to the Robert Half Salary Guide.
These tech-savvy and versatile employees with increasingly high-paying administrative jobs are taking on duties outside their traditional roles, as they help companies restart projects put on hold and operate with hybrid teams.
What's new with administrative jobs?
Administrative professionals have always worn many hats, and they’re now wearing even more. They increasingly need to partner with company leaders and are charged with collaborating with more people and departments to provide guidance on maneuvering through project-management and remote work issues.
The administrative staff members in greatest demand are those with elevated technical abilities and an analytical skillset. Many of them are taking the lead with virtual meetings and presentations, cloud-based software and customer relationship management (CRM) platforms.
Job seekers with standout soft skills and the ability to communicate with an array of personality types are also sought by employers. Experience with help desks and social media accounts are pluses for these roles.
Take a look at these 10 roles listed in the Salary Guide in which administrative and customer support professionals can earn attractive wages with experience and training.
1. Medical coding manager
COVID-19 has led to a greater need for administrative employees with experience in healthcare, and medical coding manager is one of those critical roles. A medical coding manager oversees the coding department, which is responsible for evaluating medical charts, coding data and forwarding necessary documentation to medical billers for processing and payment.
If you go to the healthcare specialization in the Salary Guide, you'll see the projected salary range for medical coding managers. On the lower end, a candidate is typically new to this type of role and still acquiring relevant skills, while at the top end, the candidate will likely have all the necessary skills and above-average experience.
2. Senior executive assistant
Senior executive assistants provide administrative duties to the most senior executives, particularly in large corporations, and may supervise support staff. It’s a high-paying administrative job because advanced technical abilities and outstanding communication skills are essential, especially in industries such as financial services and hospitality.
See our open senior executive assistant jobs.
3. Facilities manager
A facilities manager oversees facility management tasks and teams of administrators, assisting with everything from operations workflow to planning an office move or reopening. The ideal candidate should have three to five years of experience in facilities management, with abilities in tactical planning, workflow improvement, coordination and scheduling.
See our open facilities manager jobs.
4. Senior data entry specialist
The ability to input a high volume of data with accuracy and speed is required in data entry careers. At the senior level, data entry specialists need those skills along with the ability to supervise others. This job requires an advanced level of proficiency with Microsoft Office and IT literacy as they take on responsibility for prioritizing and batching material for data entry, and complete information analysis for procedures and reports.
See our open data entry specialist jobs.
5. Executive assistant
Executive assistants perform high-level office and administrative duties for executive management. They screen calls, manage calendars, make travel and meeting arrangements, prepare reports and financial data, and train and supervise other support staff. The job requires strong computer skills, flexibility, project coordination experience and the ability to work well with all levels of management as well as with other staff, outside clients and vendors.
See our open executive assistant jobs.
6. Medical executive assistant
Medical executive assistants also perform high-level office and administrative duties, but they work for executive management in the healthcare field. Tasks include reviewing documents, preparing reports, conducting research, transcribing dictation, supervising support staff and scheduling appointments.
As with other administrative jobs, there is no formal education prerequisites, but a certified medical assistant certification may be required for this role.
See our open medical executive assistant jobs.
7. Call center manager
These administrative professionals typically have a strong customer service background and management experience. Duties include managing call service quality and workflow, preparing work schedules, building customer relationships, and resolving issues in a highly dynamic environment.
Some companies require an associate or bachelor’s degree or several years of relevant experience.
See our open call center manager jobs.
8. Certified professional coder
This administrative healthcare position requires a Certified Professional Coder (CPC) certification. Certified professional coders typically work in a physician’s office, referring to a patient’s medical chart and selecting proper codes to classify procedures performed, diagnostic information collected and treatment provided.
See our open certified professional coder jobs.
9. HR benefits specialist
Processing payroll, maintaining HR records and employee benefit plans, facilitating resolutions, and ensuring compliance are all duties of the HR benefits specialist. Communication and organizational skills are a must.
An associate degree in business administration or human resources may be preferred, as well as some work experience.
See our open HR benefits specialist jobs.
10. Customer service manager
These professionals manage representatives who interface with customers and provide information on products and services, resolve issues, perform data entry, and update customer records. Communication, technology and problem-solving skills are essential for those in customer service manager roles.
A bachelor’s degree may be required for this management role, as well as experience in customer service.
See our open customer service manager jobs.