The business analysts, who were initially on a 12-month contract, were critical to successfully moving company processes to the new Oracle Fusion ERP platform. They started the process with a detailed analysis of how existing workflows and processes could leverage the platform’s functionality to become more efficient. Due to the business analysts’ proficiency in converting complex data and information into useful insights for non-technical leaders, the company CIO and CFO have been able to make more informed decisions around the implementation. These skills have also enabled technology developers to work more efficiently on tailoring solutions which includes being highly attuned and responsive to business needs. Reporting on financial and operational insights, and clearly outlining problems, opportunities and solutions have been critical to the business analysts’ roles. By engaging stakeholders in an organised and structured approach to defining business requirements, the company is on track to achieve its targets and deadlines for the global rollout of Oracle Fusion.
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