Credit Manager

Credit Manager job description

The Credit Manager oversees the credit control function to ensure effective management of receivables, risk mitigation, and cash flow optimisation. This role is responsible for setting credit policies, assessing creditworthiness, and leading collections activity across New Zealand-based customer accounts.

Credit Manager duties and responsibilities of the job

Key responsibilities of a Credit Manager include:

Developing and implementing credit policies and procedures to manage risk and support sales objectives

Assessing customer creditworthiness and setting appropriate credit limits and terms

Monitoring accounts receivable ageing and leading collection strategies to reduce overdue debt

Managing credit risk exposure and initiating action on delinquent accounts, including legal escalation if required

Leading and mentoring the credit control team to ensure efficient and consistent practices

Collaborating with sales, finance, and legal teams to resolve disputes and support customer relationships

Preparing credit reports, risk assessments, and cash flow forecasts for senior management

Ensuring compliance with IRD requirements and accounting standards in credit and receivables processes

Utilising credit management systems and financial platforms (e.g. SAP, Xero, MYOB) to maintain accurate records

Credit Manager job qualifications and requirements

A diploma or degree in accounting, finance, or business is preferred. NZQA-recognised credit management qualifications are advantageous.

Requirements include:

5+ years’ experience in credit control, with at least 2 years in a leadership role

Proven ability to assess credit risk and manage high-volume debtor portfolios

Strong knowledge of New Zealand credit legislation and debt recovery practices

Proficiency with financial systems and credit reporting tools (e.g. Equifax, Centrix)

Excellent negotiation and conflict resolution skills

Strong analytical and reporting capabilities

Ability to lead teams and influence internal and external stakeholders

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Salary for Credit Manager

100000 - 140000

25th Percentile

100000

The candidate has little or no prior experience in the position and is still developing relevant skills.

50th Percentile

120000

The candidate has an average level of experience and has most of the necessary skills.

75th Percentile

140000

The candidate has above-average experience, has most or all the necessary skills and may have specialised qualifications.

Salary range based on three percentiles The starting salaries represent gross yearly salaries. They do not include bonuses, benefits or KiwiSaver.

Projected salaries for related positions

Position title

25th Percentile

50th Percentile

75th Percentile

Credit Controller

85000

95000

110000

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