2. Confess and take responsibility
Although it’s important to understand why the mistake happened, this is no time for excuses. Take responsibility, apologize to all affected parties for your misstep and promise to do better in the future. Avoid blaming coworkers or circumstances (though you may want to consider what led to your flub).
Keep in mind, there’s a difference between acknowledging fault and berating yourself. Own up to your part but also display confidence in your abilities. And if your manager or peers have sound advice, listen and be open to their ideas to resolve the issue.
3. Do what you can to set things right
Create and communicate your plan to set things right, such as volunteering to work extra hours to undo the damage. If you caused a ripple effect that is now out of your ability to stop, let your boss or coworkers know you would still like to help, even if it means taking on some of their projects. This will help you rebuild accountability and trust.
When the dust settles, follow up to see if there are additional action items you can complete.