4 results for Office Assistant in Indianapolis, IN
Administrative Assistant<p>We are seeking a highly organized and detail-oriented Administrative Assistant/Customer Service Representative (CSR) to join our team. This individual will play a critical role in supporting both administrative tasks and customer service functions. The ideal candidate will be computer savvy, self-motivated, and capable of working autonomously while managing multiple responsibilities efficiently.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform accurate data entry and manage information using tools such as DonorPerfect and PerfectTable software.</li><li>Utilize Excel for data organization, analysis, and reporting.</li><li>Conduct data analytics to identify and present trends or insights as required.</li><li>Manage and respond to email inquiries using email programs effectively.</li><li>Make follow-up calls to customers, donors, or stakeholders as needed.</li><li>Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining relationships.</li><li>Collaborate with internal teams to support various administrative needs.</li></ul>Administrative Assistant<p>Looking for your next opportunity? Our growing equipment leasing team is seeking a dedicated Administrative Assistant to support critical business processes, provide exceptional client service, and ensure the seamless operation of daily office tasks. If you’re a detail-oriented individual who thrives in a fast-paced environment, this is the perfect role for you!</p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><ul><li>Records Management: Maintain accurate records of equipment financing applications, contracts, and client details by updating internal databases and CRM systems.</li><li>Application Processing: Organize required documents, conduct initial reviews for completeness, and forward loan and lease applications to relevant teams.</li><li>Customer Service: Serve as the first point of contact for client inquiries via phone, email, or in person, providing prompt and detail-oriented responses or escalating complex issues.</li><li>Scheduling: Coordinate meetings, client appointments, and internal team events, ensuring proper documentation and preparation of necessary materials.</li><li>Office Administration: Manage general office tasks, including drafting correspondence, managing mail, maintaining office supply inventory, and filing documents.</li><li>Sales Support: Assist the sales team by preparing proposals, tracking pending deals, and generating reports to monitor application status and performance metrics.</li><li>Confidentiality: Handle sensitive client and financial information in compliance with company policies and regulations.</li><li>Special Projects: Support management with special initiatives, such as audits, training programs, or process improvement projects.</li></ul>Accounting AssistantWe are in search of an Accounting Assistant to join our team in COLUMBUS, Indiana. This position offers a short term contract employment opportunity in the financial services industry. As an Accounting Assistant, you will be tasked with handling accounting functions, managing software systems, and ensuring accurate financial records.<br><br>Responsibilities: <br><br>• Oversee and manage accounting software systems for efficient work processes.<br>• Handle ADP - Financial Services to ensure smooth financial operations.<br>• Utilize Great Plains (GPAC) for accounting tasks and functions.<br>• Manage Microsoft Office Suites for various accounting tasks and reporting.<br>• Perform accounting functions to ensure financial accuracy and compliance.<br>• Oversee accounts payable (AP) to ensure timely and accurate payments.<br>• Manage accounts receivable (AR) to ensure prompt and accurate receipt of funds.<br>• Handle billing functions to ensure accurate invoicing and payment collection.<br>• Oversee cash activity to ensure proper cash management and record keeping.<br>• Use Microsoft Excel for data management and financial analysis.Customer Service RepresentativeWe are offering a permanent employment opportunity for a dedicated Customer Service Representative in Indianapolis, Indiana. As a Customer Service Representative, you will be primarily involved in addressing client queries and concerns in a high-volume call center environment, maintaining comprehensive records, and ensuring a smooth flow of information within the team.<br><br>Responsibilities: <br><br>• Interact with clients, addressing their questions and concerns, and providing them with accurate information.<br>• Effectively manage a high volume of inbound calls, maintaining a detail oriented demeanor at all times.<br>• Accurately document client calls, ensuring that all important details are captured and communicated to the relevant personnel.<br>• Utilize Microsoft Excel and Word to manage and organize data.<br>• Maintain a consistent schedule for managing client interactions and other tasks.<br>• Coordinate with attorneys and legal assistants, forwarding necessary client information for further action.<br>• Manage occasional walk-in clients, providing them with the necessary assistance.<br>• Handle daily mail and deliveries, ensuring they are correctly processed and distributed.<br>• Set clear expectations for clients regarding next steps, ensuring they are well informed.<br>• Balance customer service duties with administrative tasks such as order entry and scheduling appointments.