Job Seekers FAQs

Q: I’ve never used a talent solutions agency. How does it work?

You're more than just a resume or an application. That’s why we work so hard to understand your career goals — so we can help you achieve them by finding you a great job, whether it’s remote or on-site. We work with top local companies, and we’re always looking for in-demand talent for our clients’ contract and permanent positions. We’ll also help you in other ways, such as improving your resume, prepping you for interviews and sharing local hiring trends. Learn more.

Q: Do I have to pay for this service?

No, we never charge job seekers for our staffing services. Search our open jobs or upload your resume. You can also easily search and apply for jobs by downloading the free Robert Half app.

Q: Where are you located?

With more than 300 locations, Robert Half can provide you with assistance where and when you need it. Find an office near you.

Q: I want to work remotely. Can you help?

Yes, many of our clients are looking for skilled remote talent for their open contract and permanent roles. We can offer assistance to help you work securely from home, if necessary. Start searching for remote jobs now. You can also search for remote opportunities by setting the Remote Jobs filter in the free Robert Half app.

Q: How do I sign up with Robert Half to help me find a job?

Simply search open jobs on our website or with the Robert Half app and apply for jobs you feel are a good match for you. We’ll then contact you if your skills and experience meet the requirements of an open position or match what our clients typically look for. You can also upload your resume and we’ll get in touch if you’re a good match for any open positions.

Q: What are the benefits of working with Robert Half?

Contract professionals and full-time engagement professionals who work with Robert Half receive all the benefits that come from joining the leader in the talent solutions industry — including access to top jobs, competitive pay, benefits, and free online training. Get Started.

Q: What kind of training and certification programs do you offer?

Robert Half gives job candidates access to a personalized learning experience with over 70,000 training options across all languages in a variety of formats, including videos, audio books, online courses and more. In addition, CPE credit is available for over 1,000 courses certified by the National Association of State Boards of Accountancy and over 600 courses qualify for Professional Development Units (PDUs) through the Project Management Institute.

Q: I’m looking for a job. Can you help?

We can help. We work with top local companies that have openings in your location, and we’re always looking for in-demand talent to help staff our clients’ contract and permanent positions. We hire for both remote and on-site roles and place candidates in the finance and accounting, administrative and customer support, technology, marketing and creative, and legal fields. Start your job search on our website now. You can also easily search and apply with the free Robert Half app.

Q: Do you hire candidates for remote roles?

Yes, many of our clients are looking for skilled remote talent for their open contract and permanent roles. Find an office near you to speak with one of our talent solutions professionals, or start searching for remote jobs now on our website or with the free Robert Half app.

Q: Can I search your open jobs for remote roles?

Yes, we list remote jobs. Find an office near you to speak with one of our talent solutions specialists, or start searching for remote jobs now on our website or with the free Robert Half app.

Q: How do I submit my resume?

To submit your resume, simply upload your file and provide your contact info. In the Robert Half app, tap Submit Resume on the Home screen.

Q: I’ve submitted my resume. What happens next?

A talent solutions specialist will contact you if your skills and experience meet the requirements of an open position or match what our clients typically look for. We receive new job requests every day, so continue to check back frequently and apply to those that match your background, credentials and interests.

Q: I was interviewed. Why hasn’t anyone contacted me?

There may be several possible reasons. Perhaps the position you applied for has been staffed or your experience does not match the client’s specified needs. We have new job openings every day, and we recommend that you keep your resume and profile updated and continue to apply for opportunities that match your skill set. Use the Robert Half app to find the latest openings at top employers and get personalized job recommendations. Manage your entire job search in one place. It’s completely free and easy to use. Our app is available for iPhone and iPad or Android devices.

Q: Do I have to take a skills assessment?

Robert Half offers an online candidate skills evaluation, Robert Half Skills Assessment, to help determine a candidate's proficiencies and skills related to specific software applications and assignment tasks. Your investment in this short assessment provides you with insights about the work culture and environment you perform best in — and allows us to focus on finding the best available opportunity for you.

Q: Why have I not received my skills assessment invitation?

Check your spam or junk email folder. You should have received an email from [email protected]. If you did not receive the skill assessment invitation, please reach out to your talent specialist.

Q: Who do I contact for technical issues with Robert Half Skills Assessment?

Our Robert Half Skills Assessment vendor provides 24/7 support for technical issues. Please contact them at [email protected]. For all other questions, please reach out to your talent specialist.

Q: I am relocating and looking for work in a new city. Can you help?

Robert Half does not typically provide relocation services. If you find a great opportunity outside your area, contact our office there and speak to a recruiter to learn more about the position.

Q: Do you sponsor H-1B visas?

No, Robert Half does not typically sponsor H-1B visas. Please let your recruiter know up front that you require H-1B sponsorship so that they can determine what if any options are available. Search our open jobs.

Q: Where do I report my time online?

From a mobile device: If you're a contract professional or a full-time engagement professional in the U.S. or Canada, you can now enter and submit your time on your mobile device with the Robert Half app. Tap Sign In in the top-right of the Home screen. Once signed in, you should see the time entry card in the "Time Reports" section. For more information about submitting your time, see the FAQs for Time Reports and Pay.

From a desktop computer: If you're logged in to your account, you can access the time reporting system by clicking Time Reports in the top-right of your Dashboard. You can also access the time reporting system if you're not logged in from roberthalf.com by clicking Time in the top right, then signing in.

Q: What operating system do I need on my phone to submit time reports in the Robert Half app?

For iPhones and iPads, the Robert Half app requires iOS version 14 or higher. For Android devices, the app requires Android OS version 7 or higher.

Q: I never received my login information. Who should I contact?

First, check your email. You should have received an auto-generated email from [email protected] with your login credentials. If you did not receive the email, please contact Customer Experience Center to request new login credentials: [email protected] or 1.888.744.9202.

Q: How do I save my time after I've entered my hours in the Robert Half mobile app?

There's no need to save your time reports. The app conveniently autosaves your progress. After you've started entering time, your time report is saved as a Draft. You can close the app and return to it later to continue entering time and submit it once you've entered all hours worked for the time period.

Q: How do I view past time reports?

You can access your time reports from the previous 12 months.

From a mobile device: Sign in and tap the Clock icon in the top-right corner of the Home screen.

From a desktop computer: Sign in to your account, click Time in the top-right of the screen then click Time Report History.

Q: How do I record more than 3 sets of “In and Out” times for a single day on my Time Report?

Complete a Manual Time Report using the applicable link below. Do NOT record any time in the Online Time Report.

• Working outside of California, use Manual Time Report – Excludes CA
• Working in California, use California Manual Time Report

Full-Time Engagement Professionals

• Working outside of California, use Manual Time Report - Excludes CA for full-time engagement professionals
• Working in California, use California Manual Time Report for full-time engagement professionals

Q: What is the payroll process?

Hours should be submitted for approval each Friday. Payroll is processed Monday through Friday for time report submitted each day. With direct deposit, funds are usually available within 24-48 hours from when the payroll is issued. If you do not have direct deposit, a live check will be mailed on the day the payroll issues. Please allow five business days for postal delivery of a mailed check.

Q: Who can I contact with payroll questions?

For payroll and time reporting assistance contact Customer Experience Center at [email protected] or 1.888.744.9202.

Q: How can I get my W-2 form and when will it be available?

You can obtain a copy of your W-2s by accessing the Time Reports page or within the latest version of the Robert Half app at at roberthalf.com/mobile.

Q: How do I update my W-4?

To update your W-4 contact Customer Experience Center at [email protected] or 1.888.744.9202

Q: How do I submit my I-9 documents?

The email you received from the Robert Half Onboarding Portal contains a link to electronically complete your tax forms and Section 1 of the I-9, including the upload of your supporting I-9 documents. For questions, contact Customer Experience Center at [email protected] or 1.888.744.9202

Q: What is DocuSign? Is it secure?

Robert Half uses DocuSign an electronic signature system that allows you to sign many of the required intake documents. DocuSign is a cloud-based service provider that offers a fast, easy and secure way to electronically sign documents. While you are always welcome to sign all documents at our office, the electronic signature process also affords you the time to read through the documents at your leisure.

Q: I forgot my user ID and/or password. How do I access online training?

If you forgot your user ID or password, go to the login page (If you are a full-time engagement professional, use this login page), click Forgot your user ID? or Forgot your password? and follow the steps. If you still have questions, contact your local recruiter. For program questions or technical support, contact [email protected].

Q: Who do I contact for help with the Robert Half app?

Please contact [email protected] for general help with the Robert Half app. If you have questions about time and pay, please see the FAQs for Time Reports and Payroll or contact [email protected].

Q: Can I enter and submit my time in the app?

Yes, if you're a contract professional or a full-time engagement professional in the U.S. or Canada, you can now enter and submit your time on your mobile device with the Robert Half app. Tap Sign In in the top-right of the Home screen. Once signed in, you should see the time entry card in the "Time Reports" section. For more information about submitting your time, see the FAQs for Time Reports and Pay.

Q: How do I set or change my availability status?

In the app, tap on My Account on the bottom-right corner. Set your availability from job preferences section.

Q: How do I know if I successfully applied to a job in the app and how do I view the jobs I've applied to?

Once you’ve applied to a job, a message should appear in the app confirming your application. An “applied” tab will appear on the job details screen. You should also receive a confirmation email. To see jobs you've applied to, tap My Jobs at the bottom of the Home screen, then choose Applied at the top of the screen.

Q: How do I update my existing resume?

Updating your resume isn’t available in the Robert Half app. However, you can always update your Profile by tapping ‘My Account’ in the bottom-right corner of the app when you are logged into your account to edit/add to all of your resume information.

Q: Can I search for remote jobs in the Robert Half app?

Yes, you can search exclusively for remote jobs by turning on the Remote Jobs filter in the filters screen during a job search. If a job is a remote job, you will see a globe icon on the job itself.

Q: Can I access my paystubs in the Robert Half app?

Yes, you can access your paystubs in the app by tapping “Pay” on the My Account screen.

Q: Why can’t I see my time report in the Robert Half app?

Time reports can only be seen in the app once you’ve started your assignment. On day one of your job, your time report will automatically appear on the home screen once you have logged in, in the time report section.

Q: How do I find my username?

Your username is typically your personal email address. If you still can’t log in, follow these directions:

From a mobile device: Open the app and tap "Forgot username?" on the Sign In screen. Enter your email address in the next screen, tap Recover Username, and we'll email your username to you.

From a desktop computer: Click "Forgot username?" on the Sign In screen. Enter your email address in the next screen, click Recover Username, and we'll email your username to you.

Q: How do I change the email address and username in my Profile?

Sorry, you can't change the email address you used to create your account from our app or website. Please contact your local Robert Half branch office or [email protected] to update your email address.

Q: How do I join a Microsoft Teams meeting from a Windows PC?

Follow these steps to join a Microsoft Teams meeting on your Windows PC:

1. Choose how you want to join

Click the meeting URL in the email we sent, or log in to your account and click “Join Meeting” on the Job Details page. You’ll then see options for joining the meeting.

• If you don’t have the Teams app installed on your PC, join through your browser by clicking “Continue on this browser”.
• If you have the Teams app installed on your PC, click “Open Teams (work or school)”.

2. Check your audio and video settings

Before joining the meeting, check your audio and video settings.

To use your internal mic, speaker and video camera:

1. Make sure “Computer audio” is selected in the upper-right of the screen shown in the image below.
2. Click the toggle switch (in the bottom-left) to turn on your video camera
3. Click “Join now” when you’re ready to join the meeting.

To use an external mic, speaker or video camera:

1. Click the Gear icon shown below, in the lower-middle of the screen.
2. Choose “Custom Setup” on the right to open the “Device settings” panel.
3. Select the speaker, microphone and video devices you want to use from the dropdown menus.
4. Close the “Device settings” panel by clicking “X” at the top of the panel.
5. Click “Join now” when you’re ready to join the meeting (see image above).

Q: How do I join a Microsoft Teams meeting from a Mac?

Follow these steps to join a Microsoft Teams meeting on your Mac:

1. Joining the meeting

To join a meeting, click the meeting URL in the email we sent, or log in to your account and click “Join Meeting” on the Job Details page.

• If you don’t have the Teams app installed on your Mac, join the meeting through your browser by choosing “Open Microsoft Teams” in the dialog box at the top. (If your browser is Safari, Microsoft recommends version 14 or higher. Make sure Safari is up to date before the meeting starts.)
• If you have the Teams app installed on your Mac, click “Open your Teams app” in the lower-right of the screen.

2. Check your audio and video settings

Before joining the meeting, check your microphone and camera settings by choosing “Devices” underneath the “Join now” button.

1. Select your Mac’s internal microphone from the dropdown menu if it’s not already the default.
2. Choose the camera you want to use, either your Mac’s internal device or an external camera.
3. When your device settings are correct, click “Join now” to continue.

3. Allow Teams to access your camera and microphone

After you click “Join meeting,” a pop-up asks if you want to allow Teams to access your microphone and camera. Click “Allow” to start the meeting.