Customer Service Representative


Salary:

$12.35 to $14.30 per hour

Location:

Wheat Ridge, CO

Date Posted:

May 28, 2019

Employment Type:

Temporary-to-full-time

Job Reference:

00960-0010970568

Staffing Area:

Office & Administrative


Description
Join Our Team as a Customer Service Representative!



OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative that is looking to expand their career and skill set. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term temporary-to-full-time engagement, and can work in Wheat Ridge, Colorado, this could be the Customer Service Representative position for you!

What you get to do every day

- Manage and place incoming telephone calls

- Manage the fielding and sending of important written business correspondence

- Provide accurate, friendly customer service in a timely fashion

- May support business development and client referral goals by actively cross-selling and referring customers
Requirements
- Demonstrated experience performing extensive research to resolve complex customer inquiries

- Ability to communicate verbally and in writing effectively throughout all levels of the company

- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong familiarity with email

- Direct Phone Calls experience

- Comprehensive knowledge of Coordinating Schedules

- Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred

- Ability to use multiple computer systems, applications, and utilize search tools to find information

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- achievement oriented, positive attitude and an approach to work rooted in professionalism

- Customer service and office administrative skills

- Critical thinking, problem solving, ability to work independently



If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


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