Desktop Support


Salary:

DOE

Location:

Spring, TX

Date Posted:

May 31, 2019

Employment Type:

Consulting

Job Reference:

04130-9501944870

Staffing Area:

Technology & IT


Requirements
-Answer users' inquiries regarding company provided applications (software);
-Assist and train users in the proper use of desktop software, hardware and telephony systems;
-Liaise and escalate with the appropriate IT Team(s) when needed;
-Coordination for video conferencing presentations setup and troubleshooting;
-Provide set up, installation, configuration, maintenance and relocation of desktop and notebook computers, printers, telephony and mobile devices, in coordination with Central IT or service providers, when appropriate;
-Solve hardware and software problems expeditiously and with minimum disruption to computer system users and coordinates hardware repairs with vendors, when appropriate;
-Perform hardware diagnostics on various equipment as instructed by the Central IT Team;
-Troubleshooting network connectivity, escalate and liaise with various providers if required;
-Investigate on local security incident as virus detection and inform the security team
-Perform all cabling connectivity (power, video, network, etc.) at the user's desk and in the technical room(s);
-Perform installation, move, add and change (IMAC) of equipment in the technical rooms;
-If requested by the IT Team, accompany (escort) technicians or engineers dispatched by vendors in the technical room;
-Perform disposal or recycling of obsolete IT equipment;
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

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