Customer Service Representative


Salary:

$17.00 to $17.00 per hour

Location:

Somerset, NJ

Date Posted:

June 5, 2019

Employment Type:

Temporary

Job Reference:

02670-0010941130

Staffing Area:

Office & Administrative


Description
OfficeTeam has a fulfilling career opportunity for an articulate, highly-skilled Part Time Customer Service Representative with an established and international firm within the fashion industry . Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This Part Time Customer Service Representative opportunity is located in Bridgewater, New Jersey, and is a long-term temporary engagement.

Responsibilities

- Organize and route incoming telephone calls

- Retrieve and oversee the sending of written business communications

- Utilize multiple programs

- Offer friendly, accurate customer service in a timely fashion

- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements
- Ability to navigate multiple systems

- Supportive, positive attitude with a detail oriented demeanour applied to all tasks

- Customer service and office administrative skills

- Foundational knowledge in Microsoft Excel

- Deep understanding of Microsoft Word

- Expertise in call centers

- Comprehensive knowledge of customer service

- Experience performing extensive research to resolve complex customer inquiries

- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

- Excellent written, verbal and social communication skills highly desired

- Ability to recognize, evaluate, and resolve problems effectively

- 1+ years of past relevant experience

- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Ability to navigate multiple computer systems and applications



We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Bridgewater, NJ

1200 Route 22 East 1st Floor
Graymark at Bridgewater
Bridgewater, NJ 08807
us
908.252.3812
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