Desktop Support Technician


$15.00 to $20.00 per hour


Miami, FL

Date Posted:

May 31, 2019

Employment Type:

Contract to Full Time

Job Reference:


Staffing Area:

Technology & IT

Seeking Desktop Support Technicians in Miami!

? A minimum of an Associate Degree in Computer Science, Information Technology or related field
? Supplemental coursework and/or educational experience a plus
? A minimum of 5 years? prior experience working with computer hardware, operating systems, application software and related hardware peripherals
? This should include installations, configuration, replacements and solid experience in troubleshooting and incident resolution
? A CompTIA A+ Certification dated within the last 10 years and willing to get an updated version
? A current certification (active, unretired, non-legacy) related to one of the following areas: Microsoft Windows 7/10 operating system fundamentals or similar course), Help Desk International (technical support certification), or Dell (client systems support/troubleshooting) is preferred
? Experience with Active Directory and Group Policy in a Windows-based domain environment
Preferred Skill Sets:
? LANDesk/Ivanti Service Management (service ticket management) and Management Console (reporting, deployment)
? PXE services for the use of imaging computers for deployment
? Microsoft Office 2016 installation, configuration, troubleshooting
? Network-based copiers usable for printing, faxing and scanning to e-mail
? Adept at clerical and administrative routines surrounding technical work: such as documentation of tickets, procedures, troubleshooting steps
? Understanding of ruggedized laptops (preferably Panasonic and/or Dell brand)
? Solid customer service skills
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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