Long Beach, CA

Date Posted:

May 8, 2019

Employment Type:


Job Reference:


Staffing Area:


Join our successful team through Robert Half Technology! We are looking for outstanding CHERWELL SUBJECT MATTER EXPERT CONSULTANT.

This is a long-term contract with our one of our large public sector clients in the LA region (approx. 12 mth, can extend YoY). Our client is seeking a Cherwell Subject Matter Expert (SME) Consultant to provide systems analysis and development of extended service offerings. The Consultant shall assist Management Information Systems Division (MISD) staff with development and configuration of an Enterprise wide Inventory Management System (eIMS) for our client.
The Consultant shall perform all of the following:
• Develop an Inventory Management System to manage the inventory of IT portable and non-portable assets which includes the design of the system to ensure compliance with our client’s policies.
• Inventory Management System Required fields creation, including:
o Create fields as necessary to capture relevant device data
o Ability to assign pictures to device records
• Barcode Scanning
o Configure the eIMS to read Barcodes for newly acquired and existing devices
• Process automation - create a single Service Request workflow to perform the individual steps to accomplish the activities and update records in eIMS
o Salvage process workflow creation
o Transfer, Move or Change process workflow creation
o Lost, Stolen or Destroyed workflow creation
o Deposal of Surplus workflow creation
o Equipment Loan Agreement workflow creation
o Equipment Sanitization workflow creation
o Retired or Terminated employee flagging workflow creation
o Annual property inventory flagging and update workflow creation
• Extract, transform and import data from existing Inventory systems in to eIMS:
o Extract data from SCCM system and import in to eIMS
o Extract data from Microsoft Access database, and other commonly used databases, to import in to eIMS
o Extract data from client’s Purchasing system (eCAPS) and import in to the eIMS
• Experience building integrations to outside systems for data transfer and update:
o Newly acquired devices from our client’s Purchasing system
o Retired or terminated employees from HR system (eHR)
• Mobile app device scanning - Configure the Cherwell Web Browser App to scan barcodes and perform inventory updates to eIMS:
o New device creation
o Inventory existence and validation
o Inventory record fields update
o Historical capture and logging of any device changes made from the Mobile App
• Inventory reports creation:
o Branch, Division, Section and Service level reporting of assigned property
• Inventory Dashboard creation:
o Create Dashboards to display relevant asset data including:
 Branch, Division, Section and Service level assigned property
o Create Search capability for routine property searches including:
 New Inventory search
 Devices by last inventory date search
• System notification and emails creation:
o Create email notifications to be sent from eIMS in support of workflow processes steps
• Provide knowledge transfer and mentoring of staff on output of work products for ongoing maintenance and support.
• Assist with development of technical documentation.
• Assist with the development of end user documentation.
• Meet with customers in the role of technical subject matter expert.
• Assist with end user training.

E-Mail a copy of your resume, contact information and best time to call at [email protected]
Robert Half Technology; the CHERWELL SUBJECT MATTER EXPERT CONSULTANT, should be able to meet the following requirements:

The Consultant must meet all of the following minimum requirements:
1. Three (3) years of experience within the last five (5) years as a Cherwell developer / configuration consultant.
2. Hold an ITIL 3 or ITIL 4 foundations certificate and a Lean Six Sigma Green Belt certification.
3. Completed at least two (2) engagements within the last three (3) years, developing and deploying, or configuring an Inventory Management solution within the Cherwell Service Management platform (v8.2.3 and above). That experience must include all of the following criteria (References must be provided to verify previous engagements were successfully concluded):
a. Developing and modifying Cherwell Service Management to manage inventory assets using industry standard inventory management best practices
 Developing and modifying Cherwell Service Management objects which includes the design of the system to ensure compliance with an organization’s policies for portable / non-portable IT assets
b. Identifying data requirements, integrating and uploading configuration data into an Inventory Management Solution
c. Integrating and uploading configuration data into an Inventory Management Solution
d. Configuring Cherwell modules for barcode scanning leveraging adaptive form capabilities introduced in Cherwell 9.5.1 (for use on iPhone and Android OS)
e. Building integrations to outside systems for data transfer and update
f. Developing Cherwell Management System dashboards and reports
g. Automating Cherwell Management System workflows, approvals, tasks, and forms
h. Developing and deploying or customizing and configuring enterprise solutions that involved multiple related Major Objects within the Cherwell Service Management platform.

Relocation is ok.
c2c ok, any visa, communication must be 10/10.

E-Mail a copy of your resume, contact information and best time to call at [email protected]

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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