IT Support Analyst


$45,000.00 to $55,000.00 per year


Fort Lauderdale, FL

Date Posted:

June 7, 2019

Employment Type:


Job Reference:


Staffing Area:

Technology & IT

The IT Support Analyst is the primary contact for the business users for technical issues, production problems, and inquiries. The IT Support Analyst is a primary escalation point for all technical issues manifested through Desktop PC problems, and is required to troubleshoot and resolve these issues accordingly, using technical expertise and technical tools as necessary, in addition to collaborating with other teams. This position is responsible for designing, implementing, documenting, and monitoring desktop solutions to improve the overall user experience.
? Excellent technical, analytical and troubleshooting skills
? Aptitude and openness for learning
? Ability to anticipate technical issues and proactively address them
? Familiarity with a MS Active Directory Domain environment
? Knowledge of network basics such as DHCP, DNS, TCP/IP
? Familiarity with security best practices, common ports, AV, firewalls
? Microsoft Operating Systems (Windows 10) and Office (2016/2019) Experience including proficiency with MS Excel
? Experience with MS SCCM
? 3-5 years of desktop support experience supporting customers / employees in a hands ? on role.
? Bachelor?s degree, preferably in an IT related field, or equivalent experience
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

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Ft. Lauderdale, FL

200 East Broward Blvd
Suite 1600
Ft. Lauderdale, FL 33301

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