Service Desk Manager


Salary:

$75,000.00 to $100,000.00 per year

Location:

DALLAS, TX

Date Posted:

May 24, 2019

Employment Type:

Full Time

Job Reference:

04010-0010959681

Staffing Area:

Technology & IT


Description
Robert Half is seeking a Manager of IT Client Services / Service Desk Manager who will oversee the delivery of application and device support via Help Desk or Deskside support.

What you will be doing daily:
? Lead a small team of Service Desk Analyst
? Respond and follow up on technical help tickets submitted via phone, email, and walk-ups
? Provide IT support for O365, Windows, Microsoft Office, and a variety of other applications used internally
? Independently investigate and implement solutions to technical issues
? Identify recurring technical issues and propose solutions to address the root of the problems

For more details please email [email protected]
Requirements
What you bring to the role:

? Bachelor?s Degree in Information Systems or similar field
? 5 + years of experience leading a service desk team.
? Experience installing and configuring Windows OS, networked and local printers, and business applications
? Windows 7 administration and bug fixing in an Active Directory environment
? Excellent problem-solving skills in Microsoft Office applications
? Basic TCP/IP networking concepts
? Audio/Visual setup and support
? Experience with IT support ticketing systems

For more details please email [email protected]
Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.


Dallas Galleria, TX

13727 Noel Rd
Suite 800
Dallas, TX 75240
us
972.503.3787
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