Wondering what it takes to keep loyal and happy workers on the job these days? You might be doing better at fostering employee job satisfaction than you think.
In an OfficeTeam survey, workers were asked whether they think managers deserve a pat on the back, and most of them (80 percent) said they’re cool with their bosses. If you’re among that group of leaders, keep up the good work, and if you want to make sure you continue to cultivate a positive working relationship — and encourage your staff to stay put and stay engaged — read on.
Our staffing specialists have assembled these tried-and-true techniques for managers to stay off the list of bosses who get less-than-stellar reviews (the 23 percent described as micromanagers or 16 percent described as incompetent in our survey, that is!).
1. Improve your workers' morale with a simple thanks
Let employees know when you’re pleased with their work, so they realize you notice their contributions. This step doesn’t take much effort — a handwritten thank-you note or a "great job!" mention at a meeting will do — but can greatly affect overall job satisfaction. Written accolades are rare in this day and age but can be quite meaningful.
2. Boost job satisfaction by soliciting employee opinions
Have a problem to solve or a new business opportunity to explore? Why not solicit ideas from your administrative staff? They may bring a fresh perspective to the situation and no doubt will appreciate the respect shown by asking for their input.
Looking for administrative professionals to join your team?
3. Earn their loyalty by investing in their development
Let staff know you care about their professional development by encouraging them to earn certifications and attend association meetings, conferences and seminars — and then covering related expenses. (Asking them to foot the bill is not cool.)
4. Provide promising career paths
The last thing you want is for your administrative staff to feel their prospects at your company have hit a dead end. That's guaranteed to drain motivation and send your employees fleeing into the job market.
So, make sure you spell out the career paths available to everyone and then provide the necessary tools to support advancement, such as pairing staff with mentors and providing training.
5. Be flexible
Work-life balance is a goal for so many workers, so do what you can support it. Consider offering flextime, telecommuting and other work options that make it easier for people to juggle work and personal demands.
6. Celebrate achievements and milestones
Who doesn't like a party? Mark special occasions such as holidays, work anniversaries and the completion of key projects. Taking a short break during the workday for fun can build camaraderie and lighten the mood in the office.
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MANAGERS’ REPORT CARD
PROFESSIONALS RANK THEIR BOSSES ON MULTIPLE FACTORS
80% of workers are happy with their boss
Cities where workers are most and least happy with their managers:
|#2 Salt Lake City|
|#3 Chicago (tie)|
|#3 Los Angeles (tie)|
|#2 Washington, D.C. (tie)|
|#2 Phoenix (tie)|
|#3 Cincinnati (tie)|
|#3 Detroit (tie)|
Employees consider their boss:
|A good leader 49%|
|A mentor 37%|
|A friend 34%|
|A micromanager 23%|
(Multiple responses were permitted.)
Source: OfficeTeam survey of more than 2,800 workers in the United States
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.