<p>We are looking for an experienced Attorney with expertise in corporate law to join a prominent client in Uniontown. The ideal candidate will handle a variety of legal matters, including transactional work, contracts, and labor and employment issues. This role requires a highly organized individual with strong analytical skills who can manage complex legal tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Draft, negotiate, and review corporate transactional agreements to ensure compliance and protect the organization's interests.</p><p>• Provide legal advice on labor and employment matters, including policies, procedures, and compliance with applicable laws.</p><p>• Prepare and evaluate construction contracts, ensuring clarity and adherence to regulations.</p><p>• Handle employment contracts, offering legal guidance on terms and conditions.</p><p>• Conduct legal research and analysis to support decision-making and mitigate potential risks.</p><p>• Collaborate with internal teams to address corporate legal needs and provide practical solutions.</p><p>• Maintain an in-depth understanding of corporate law and stay updated on relevant legislative changes.</p><p>• Represent the organization in legal proceedings or negotiations as required.</p><p>• Develop strategies to address legal challenges while minimizing liabilities.</p><p>• Ensure all legal documentation is accurate, thorough, and adheres to established standards.</p>
<p><strong>Job Title:</strong> Accountant (Hybrid)</p><p><strong>Job Description:</strong></p><p>Our team is seeking a detail-oriented Accountant with proven experience in large corporate, grant, and/or nonprofit accounting environments. This role will be based on a flexible hybrid schedule, requiring 2–3 days on-site per week at the outset.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform account reconciliations, investigating discrepancies and ensuring accuracy in all reports.</li><li>Prepare and post month-end journal entries in alignment with GAAP and internal policies.</li><li>Create, review, and process accounts receivable (AR) invoices, including grant-funded and contract billing as applicable.</li><li>Collaborate with cross-functional teams to ensure timely and complete month-end closes.</li><li>Support audits by preparing schedules, providing supporting documentation, and responding to auditor queries.</li><li>Assist in grant reporting and compliance for nonprofit or grant-funded programs as needed.</li><li>Identify process improvement opportunities to maximize efficiency within core accounting functions.</li></ul>
<p><br></p><p><strong>Human Resources Administrator</strong></p><p>Our team is seeking a proactive and detail-oriented Human Resources Administrator to support daily HR operations and contribute to strategic initiatives during a period of systems transition. This individual will serve as a key resource for HR administrative functions, ensuring business processes remain efficient and compliant.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Screen, organize, and track job applicants to facilitate effective recruitment workflows.</li><li>Support year-end HR activities, including data audits, process reviews, and document management.</li><li>Conduct audit tasks and spot checks to ensure accurate HR records and compliance with internal standards.</li><li>Assist with nondiscrimination testing modules, ensuring all required regulatory guidelines are met.</li><li>Support annual W2 processing, including data validation and quality assurance.</li><li>Perform a variety of HR operational tasks as assigned, adapting quickly to evolving priorities.</li><li>Work independently as a self-starter and collaborate well within a dynamic team environment.</li><li>Provide administrative support during the migration from Paycor to ADP, including troubleshooting data and workflow issues.</li></ul><p><br></p><p><br></p>
<p><strong>Office Administrator (HVAC/Plumbing/Construction)</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and self-driven Office Administrator to oversee day-to-day administrative operations in a fast-paced HVAC, plumbing, or construction office. This is a standalone position; the successful candidate will serve as the primary administrative resource and must demonstrate the ability to work independently, prioritize tasks, and maintain a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all administrative functions within the office, including scheduling, correspondence, document control, and file maintenance</li><li>Process invoices, billing, and assist with payroll duties; accuracy and attention to detail are essential</li><li>Provide exceptional customer service to clients, vendors, and internal staff in person, via phone, and by email</li><li>Prepare estimates, proposals, and other documents relevant to HVAC/plumbing/construction projects</li><li>Track project timelines, maintain logs, and coordinate with field staff for job status updates</li><li>Maintain records related to compliance, certifications, and insurance</li><li>Efficiently utilize Microsoft Excel for reports, project tracking, and administrative support tasks</li><li>Identify opportunities to improve office processes and implement best practices to support business objectives</li></ul>
<p>We are looking for an experienced Human Resources (HR) Manager to join our team in Canton, Ohio. This role is an excellent opportunity for a dedicated individual with strong attention to detail to oversee HR operations, payroll management, and employee relations within a dynamic environment. The ideal candidate will play a pivotal role in ensuring smooth recruitment, onboarding processes, and benefit administration. This is a direct hire position with standard business hours, Monday-Friday from 8:00 AM-5:00 PM. It is an in office position. If you have 5+ years of HR experience and are looking to grow your career, APPLY today!</p><p><br></p><p>Responsibilities:</p><p>• Manage payroll processes for both hourly and salaried employees, including handling payroll in multiple states.</p><p>• Serve as the primary liaison between the company and corporate ownership.</p><p>• Oversee time and attendance tracking for production staff and ensure accuracy.</p><p>• Coordinate recruitment efforts for new positions, including sourcing candidates and conducting interviews.</p><p>• Handle onboarding procedures, including new employee paperwork and orientation.</p><p>• Administer employee benefits programs and support employees with benefit-related inquiries.</p><p>• Prepare and maintain job descriptions for various roles within the organization.</p><p>• Manage employee terminations in compliance with company policies and legal regulations.</p><p>• Promote strong employee relations by addressing concerns and fostering a positive workplace culture.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K with a match, life insurance, paid holidays, vacation time, sick time, short term/long term disability, great culture, and more!</p>
Administrative Assistant / Front Desk Job Description <br> Our team is seeking an Administrative Assistant / Front Desk detail oriented who will create a positive first impression and support essential office operations. This role is responsible for managing incoming packages and distributing them, greeting and assisting guests with the sign-in process, answering and directing incoming calls, and delivering exceptional customer service. Additional duties may be assigned as needed to support the office and leadership team. Key Responsibilities: Manage and distribute incoming packages and mail throughout the office. Greet guests in a courteous, detail oriented manner and assist with the sign-in sheet. Answer and route incoming telephone calls promptly and accurately. Serve as the first point of contact for visitors, maintaining a welcoming and organized front desk environment. Maintain office records, documentation, and other administrative files as requested. Support various administrative tasks as assigned by supervisor or outlined in the extended job description. Required Skills & Software: Proficiency in Microsoft Outlook, Excel, and Word. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
<p>A company in Youngstown is looking to add a supply chain specialist to their team. This role is responsible for sourcing, negotiating, and purchasing materials, goods, and services required to support operational and production needs. This role works closely with suppliers, internal stakeholders, and logistics teams to ensure timely delivery, cost efficiency, and quality compliance while maintaining optimal inventory levels.</p>
<p>We are looking for a Bookkeeper to join our client's team in Brecksville, Ohio. This role is essential in maintaining accurate records, managing billing processes, and ensuring detailed reconciliation of accounts. The ideal candidate will have a strong attention to detail and the ability to work independently in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process consultant tickets to accurately translate fees, mileage, and other expenses into monthly bills.</p><p>• Prepare and send invoices.</p><p>• Collaborate with external accounting firms to manage financial tasks that require a high level of accuracy and attention to detail.</p><p>• Handle accounts payable tasks with precision and timeliness.</p><p>• Perform reconciliations to ensure accuracy in financial records.</p><p>• Compile and submit expense reports for approval.</p><p>• Audit financial reports to identify and resolve discrepancies.</p><p>• Manage vendor accounts, including overseeing payments and maintaining relationships.</p><p>• Ensure all payment requests are accurate and align with approval guidelines.</p><p>• Assist with payroll management when necessary.</p>
We are looking for a dedicated Real Estate Associate to join our team in Moon Township, Pennsylvania. In this role, you will contribute to leasing industrial spaces, preparing financial analyses, and facilitating real estate transactions. This is a long-term contract position with travel flexibility required for up to two weeks per month.<br><br>Responsibilities:<br>• Coordinate leasing activities for industrial spaces, including conducting tours, issuing lease proposals, and preparing transaction reports.<br>• Act as the primary point of contact between clients and landlord representatives, ensuring seamless communication and accurate information exchange.<br>• Generate detailed financial analyses and budgets for lease transactions to support decision-making processes.<br>• Evaluate market feasibility for real estate transactions through research and data analysis.<br>• Perform administrative duties related to business operations, ensuring timely completion of tasks.<br>• Review and analyze lease agreements, licenses, and purchase contracts, providing thorough and accurate insights as needed.<br>• Adapt to client-specific internal processes and workflows to maintain operational efficiency.<br>• Meet deadlines and handle time-sensitive projects with attention to detail.<br>• Collaborate on surveys and reports to support strategic planning and decision-making.
We are looking for an Accounts Receivable Specialist to join our team in Moon Township, Pennsylvania. This is a contract position with the potential for a permanent role, offering a hybrid work schedule with three days on-site and two days remote. The ideal candidate will play a key role in managing accounts receivable processes and ensuring accurate cash applications.<br><br>Responsibilities:<br>• Process accounts receivable transactions and ensure accurate recording of financial data.<br>• Manage cash application activities, including verifying and reconciling incoming payments.<br>• Conduct commercial collections to resolve outstanding balances and maintain healthy customer accounts.<br>• Oversee billing functions to ensure invoices are issued and followed up promptly.<br>• Monitor cash activity and prepare detailed financial reports as needed.<br>• Collaborate with internal teams to streamline accounts receivable workflows.<br>• Identify discrepancies in payments and work with customers to resolve them.<br>• Maintain compliance with company policies and financial regulations.<br>• Provide support during audits by organizing and presenting accounts receivable documentation.
<p>Looking to expand your accounting and Accounts Receivable career? We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Valley View, Ohio. In this role, you will play a vital part in managing financial transactions, ensuring accurate records, and maintaining efficient billing processes. This position offers an opportunity to contribute to the overall financial health of the organization through precise and timely work.</p><p><br></p><p>This is a direct hire position with standard Monday-Friday from 8:00 AM-5:00 PM in office hours. They do need someone who has previous AR experience and can work together in a team! Apply TODAY if this is a position that you are interested in. </p><p><br></p><p>Responsibilities:</p><p>• Record and scan checks to the bank to ensure accurate cash flow tracking.</p><p>• Process and document company payments with precision and efficiency.</p><p>• Manage accounts receivable aging to maintain accurate financial records.</p><p>• Prepare and issue invoices to customers in a timely manner.</p><p>• Generate and review open orders to support business operations.</p><p>• Compile tax exemption reports and ensure compliance with regulations.</p><p>• Perform credit analyses to assess financial risk and opportunities.</p><p>• Provide backup support for accounts payable functions as needed.</p><p>• Create and post journal entries to maintain accurate accounting records.</p><p>• Oversee invoicing processes to ensure accuracy and prompt delivery.</p><p><br></p><p>They do offer a full benefits package: medical/dental/vision, 401K match, generous PTO, paid holidays, bonus eligibility, and a wonderful culture. This company truly is a wonderful place to work! </p>
We are looking for a detail-oriented Audit Rejection Coordinator to join our team in Akron, Ohio. In this Contract to permanent position, you will play a critical role in ensuring the accuracy and completion of documents within the auditing process. You will collaborate with notary companies, lenders, and internal teams to streamline document corrections and maintain compliance with company and regulatory standards.<br><br>Responsibilities:<br>• Coordinate the correction process for errors identified during signings with notary companies.<br>• Verify the accuracy and completeness of corrected documents received from notary companies.<br>• Scan and attach updated documents to corresponding files for proper recordkeeping.<br>• Match miscellaneous documents to their appropriate files and ensure proper attachment.<br>• Prepare and ship corrected documents to lenders after scanning and filing.<br>• Manage the audit rejection mailbox and queues daily to maintain efficient workflows.<br>• Ensure compliance with company policies, procedures, and regulatory requirements, including mandatory compliance training.<br>• Work scheduled hours consistently, Monday through Friday, with the ability to work overtime as needed.<br>• Maintain dependable and punctual attendance, including in-office presence or participation in external events as required.<br>• Perform additional tasks as assigned by management to support team operations.
We are looking for a reliable and detail-oriented Office Assistant to support the daily operations of a financial institution in Youngstown, Ohio. In this long-term contract position, you will play a key role in ensuring the smooth organization and handling of electronic documents while maintaining confidentiality and accuracy. This is an onsite role, offering an excellent opportunity to contribute to a dedicated team in the banking industry.<br><br>Responsibilities:<br>• Digitize paper documents and organize electronic files in compliance with established procedures.<br>• Operate office equipment, such as Xerox machines and scanners, to complete copying and scanning tasks efficiently.<br>• Handle sensitive financial data with a high level of confidentiality and accuracy.<br>• Perform clerical duties, including answering inbound calls and assisting with other administrative tasks as needed.<br>• Maintain an organized workspace and ensure all documents are properly stored and accessible.<br>• Collaborate with team members to support overall office operations.<br>• Monitor office supplies and report inventory needs to ensure continuous workflow.<br>• Provide reception duties by greeting visitors and directing calls appropriately.<br>• Identify and resolve minor technical issues with office equipment to avoid disruptions.<br>• Support special projects or assignments as directed by management.
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
<p>We are looking for skilled Help Desk Analysts to join our team on a long-term contract basis. In this role, you will play an integral part in supporting a nationwide infrastructure upgrade project across over 4,300 locations. This position offers an exciting opportunity to work collaboratively in a dynamic environment while ensuring the success of critical IT operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and troubleshooting for pre- and post-validation of IT equipment during a large-scale switch upgrade.</p><p>• Handle incoming service desk tickets, ensuring timely resolution and clear documentation of issues.</p><p>• Collaborate with team members to ensure smooth progress and implementation of IT infrastructure changes.</p><p>• Utilize Active Directory and Microsoft Windows 10 to address and resolve user-related concerns.</p><p>• Maintain detailed records of technical issues and resolutions to enhance support efficiency.</p><p>• Communicate with end-users effectively, providing guidance and support to resolve technical challenges.</p><p>• Conduct quality checks on IT equipment to ensure compliance with upgrade requirements.</p><p>• Work closely with team leads to prioritize tasks and meet project deadlines.</p><p>• Identify potential risks or issues during the upgrade process and propose solutions.</p><p>• Support a rotating schedule to ensure consistent coverage and support throughout the project timeline</p>
We are looking for an experienced Accounting Specialist to join a respected non-profit organization in Youngstown, Ohio. This contract-to-permanent position offers a stable weekday schedule and the opportunity to contribute to a mission-driven organization. The ideal candidate will excel in managing accounts payable and receivable tasks while demonstrating proficiency in QuickBooks.<br><br>Responsibilities:<br>• Process invoices and vendor payments with accuracy and timeliness.<br>• Prepare and issue outgoing bills, monitor incoming payments, and reconcile accounts.<br>• Track outstanding receivables and follow up with clients or funders as needed.<br>• Support month-end and year-end financial close activities, ensuring data accuracy.<br>• Maintain organized and detailed accounts payable and receivable records.<br>• Generate financial reports and summaries for management review.<br>• Communicate with vendors, clients, and internal staff to resolve any discrepancies.<br>• Ensure compliance with organizational policies and grant requirements.<br>• Provide general accounting support and assist with additional tasks as assigned.
<p>We are looking for a skilled and motivated Controller to join a stable company in Pittsburgh, PA. This role involves overseeing financial operations, ensuring compliance, and driving strategic financial planning within a project-focused environment. The ideal candidate will bring extensive expertise in accounting and finance to support the organization's growth and operational excellence.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage and oversee all accounting functions, including payroll, accounts payable, accounts receivable, job costing, and month-end and year-end closings.</li><li>Ensure compliance with financial requirements.</li><li>Prepare detailed financial reports and dashboards to monitor company performance and organizational health.</li><li>Optimize cash flow management and anticipate funding needs for ongoing projects.</li><li> Identify financial risks and recommend strategies to mitigate them, while improving processes and operations.</li><li>Collaborate with project managers and leadership to ensure accurate project accounting and profitability.</li></ul>
<p>We are seeking a strategic and detail-oriented Finance Manager to lead our financial operations and support the organization’s growth. In this role, you will oversee budgeting, forecasting, and financial analysis, ensuring accuracy and compliance while providing insights that shape key business decisions. If you thrive in a fast-paced environment and have a passion for optimizing financial performance, this is an opportunity to make a significant impact. </p><p><br></p><p><strong>Responsibilities:</strong> </p><ul><li>Month-end and year-end financial closes from Syteline. </li><li>Budgeting, forecasting, and management of financial reporting. </li><li>Capital Expenditure forecasting and tracking. </li><li>Assist with year-end audit and project compliance. </li><li>Financial statement variance analysis. </li><li>Manage monthly physical inventory cycle, prepare inventory reconciliations, and maintain insight into transaction activity, including any potential problem areas such as obsolete or slow-moving inventory, or transaction input errors</li><li>Maintain a documented system of Financial and Operational policies and procedures. </li><li>Understand and mitigate key elements of the company's risk profile. </li></ul><p><br></p><p><br></p>
We are looking for a dedicated Accounts Payable Clerk to join our team in Coraopolis, Pennsylvania. This is a long-term contract position, lasting approximately six months, with the potential for contributing to critical financial operations. The ideal candidate will have a detail-oriented mindset and a strong understanding of accounting principles, ensuring smooth and efficient processing across accounts payable functions.<br><br>Responsibilities:<br>• Process and manage accounts payable workflows, including invoice approvals, payments, and reconciliations.<br>• Review and handle travel and expense reports in Concur, providing user support and ensuring compliance with company policies.<br>• Coordinate intercompany transactions by managing payments and performing accurate reconciliations.<br>• Allocate tariffs and landed costs to imported goods, ensuring proper accounting and reporting.<br>• Issue credit notes and manage claims related to accounts receivable processes.<br>• Maintain accurate records and ensure timely execution of check runs and invoice processing.<br>• Collaborate with internal teams to resolve invoice discrepancies and ensure smooth financial operations.<br>• Utilize Excel for data management and reporting purposes.<br>• Support audits and compliance reviews by providing necessary documentation and insights.<br>• Contribute to process improvements within the accounts payable department to enhance efficiency.
We are looking for a meticulous and proactive Grant Assistant to join our team in Youngstown, Ohio. This role is essential in ensuring effective grant management, fiscal accuracy, and compliance across various funding sources. As a Contract-to-permanent position, this opportunity offers the chance to contribute to a meaningful mission within the nonprofit sector while developing long-term career potential.<br><br>Responsibilities:<br>• Collaborate with team managers to oversee grant accounts and monitor associated activities.<br>• Review spending patterns and reconcile discrepancies, ensuring proper allocation of funds.<br>• Maintain thorough records to track progress toward monthly and quarterly goals, supporting the team in meeting deadlines.<br>• Generate detailed fiscal reports and communicate findings to the Fiscal Director, addressing any irregularities or areas for improvement.<br>• Assist in ensuring compliance with grant guidelines and deadlines to promote accuracy and accountability.<br>• Identify and resolve potential challenges in grant administration independently, taking ownership of follow-through.<br>• Contribute to process enhancements and solutions in collaboration with managers and directors.<br>• Support documentation and reporting requirements for diverse funding sources, including federal, state, local, and private grants.<br>• Provide consistent, confidential, and reliable assistance with grant communications and reporting.
We are looking for a detail-oriented Accounting Specialist to join our team in Bedford Heights, Ohio. This contract position with the potential for long-term employment offers an excellent opportunity to contribute to key financial operations, including accounts payable, accounts receivable, reconciliations, and month-end closing tasks. The ideal candidate will possess strong organizational skills and a solid understanding of accounting principles to support the smooth functioning of our finance department.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accurate payment handling and invoice reconciliation.<br>• Perform credit card reconciliations and match purchase orders with corresponding invoices.<br>• Assist in monthly and annual financial closing procedures, including preparing necessary documentation and reports.<br>• Monitor and maintain financial records to ensure compliance and accuracy.<br>• Collaborate with internal teams to provide timely and accurate financial information.<br>• Respond to vendor and customer inquiries related to financial transactions and accounts.<br>• Utilize accounting software to process transactions and maintain records efficiently.<br>• Prepare and analyze financial statements and reports to support business operations.<br>• Conduct variance analyses and support budgeting activities as required.<br>• Complete additional accounting and administrative tasks assigned by management.
We are looking for a skilled Software Engineer to join our team in Hudson, Ohio. This is a long-term contract position offering the opportunity to work on critical backend integration projects in a regulated environment. The role involves collaborating with IT leadership and external vendors to design and implement solutions that meet compliance standards.<br><br>Responsibilities:<br>• Analyze and process new file formats to support backend system integrations.<br>• Modify existing jobs and scripts in .NET and SQL to align with updated requirements.<br>• Enhance targeted applications within .NET for printing and skip tracing functionalities.<br>• Implement file-based integrations to ensure seamless data processing.<br>• Troubleshoot and resolve technical issues in a Windows-based environment.<br>• Collaborate with third-party vendors and internal teams to ensure project deliverables are met.<br>• Optimize SQL Server development processes and database performance.<br>• Maintain security and compliance standards throughout all development activities.<br>• Provide technical documentation and support for implemented solutions.
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
<p>We are looking for Help Desk Analysts to join a long-term contract position. This opportunity involves supporting an extensive infrastructure upgrade project across 4,300 locations nationwide. The role requires exceptional technical expertise, attention to detail, and strong communication skills to ensure seamless validation of IT equipment during pre- and post-upgrade phases.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for IT equipment validation during pre- and post-upgrade stages.</p><p>• Troubleshoot and resolve issues related to Active Directory and Windows 10 environments.</p><p>• Manage service desk tickets efficiently, ensuring timely resolution and documentation.</p><p>• Collaborate with team members to ensure consistent support across multiple locations.</p><p>• Utilize call center experience to assist users with technical issues and inquiries.</p><p>• Maintain accurate records of equipment validation and troubleshooting activities.</p><p>• Communicate effectively with stakeholders to report progress and escalate complex issues.</p><p>• Support infrastructure upgrades by ensuring equipment functionality and system compatibility.</p><p>• Work in designated shifts to provide continuous support across varied schedules.</p><p>• Assist team leads in coordinating efforts and optimizing workflows.</p>
<p>We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center.</p><p>• Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices.</p><p>• Assist in resolving Windows operating system errors and basic networking connectivity issues.</p><p>• Maintain detailed records of incidents and resolutions in the ticketing system for future reference.</p><p>• Educate employees on effective use of Office 365 tools and security best practices.</p><p>• Collaborate with the IT team to address complex technical challenges and ensure prompt solutions.</p><p>• Perform desktop imaging and configuration to prepare workstations for deployment.</p><p>• Support Active Directory operations, including user account management and directory updates.</p><p>• Stay updated on the latest Microsoft technologies and assist in implementing system improvements.</p>
