18 results for Systems Administrator in Worcester, MA

Systems Administrator We are in search of a Systems Administrator to join our team located in Burlington, Massachusetts. As a Systems Administrator, your primary role will be to manage and enhance our client data operations. This includes overseeing the operation of the Client Data department, managing Salesforce configuration, troubleshooting technical Salesforce issues, and providing staff assistance. Responsibilities: • Facilitate and manage the operation of the Client Data department, including both short-term and long-term priorities • Manage the quarterly release of updates to the Salesforce organization, with a focus on improving user experience through the resolution of ongoing issues, the creation of new workflows, and streamlined data collection • Lead the implementation of new "builds" in collaboration with the Database Administrator and program staff • Customize user experiences based on program needs using Salesforce tools like Lightning App Builder, Object Manager, Flows, Sharing Settings, DLRS, SuperClone Pro, among others • Address and resolve technical Salesforce issues promptly as they arise • Collaborate with the Evaluation Manager to prepare and update reports, dashboards, and pre-filled documents. This includes providing instructions for contractors doing reporting, monitoring their progress, and testing deliverables • Train and supervise the Salesforce Database Administrator • Create and update "how-to" documentation for end-users, providing hands-on training when required • Provide hands-on support for staff to supplement the Database Administrator • Ensure data quality and accuracy, providing exceptional customer service and database management.

Systems Administrator We are offering an exciting opportunity for a Systems Administrator to join our IT consulting team located in Auburn, New Hampshire. This role primarily involves managing and optimizing our Linux-based infrastructure, ensuring its optimal performance and reliability. As a Systems Administrator, you will play a critical role in maintaining and improving our Continuous Integration/Continuous Delivery (CI/CD) pipelines, thereby enhancing our development process. Responsibilities: • Oversee and streamline our Continuous Integration/Continuous Delivery (CI/CD) pipelines to ensure smooth and swift deployments. • Apply your Linux administration expertise to manage and troubleshoot our Linux systems with precision. • Keep a keen eye on system performance and security to prevent any potential issues. • Work closely with developers to automate processes and improve workflows, contributing to operational efficiency. • Utilize your knowledge of Ubuntu, Linux, MySQL, and Ansible to maintain and optimize our infrastructure. • Monitor and maintain accurate customer credit records to ensure smooth operations. • Process customer credit applications with accuracy and efficiency. • Take necessary action based on the monitoring of customer accounts to prevent any discrepancies.

Senior Linux Systems Administrator An asset management firm based in Boston is seeking a highly skilled Senior Linux System Administrator to join their IT Infrastructure team. This role is essential to maintaining the firm’s robust Linux system environment, managing containerization processes, and supporting cloud-based initiatives. The ideal candidate is an experienced IT professional with a sharp technical acumen, expertise in modern DevOps technologies, and a preference for working onsite. Candidates with financial services experience is preferred. This role is onsite in Boston 3-4 days a week. Responsibilities:<ul><li>Maintain and administer Linux environments, including system performance tuning, patching, and troubleshooting.</li><li>Manage PostgreSQL databases, ensuring data integrity and accessibility</li><li>Deploy, manage, and optimize containerization technologies, specifically Kubernetes and Docker, to support application development and production.</li><li>Implement and maintain configuration management tools, such as Puppet, to ensure consistent and reliable infrastructure.</li><li>Develop and execute automation scripts using Python, Bash, and Powershell to streamline system operations and administrative tasks.</li><li>Collaborate with developers, architects, and business stakeholders to analyze technical requirements and deliver tailored solutions.</li><li>Manage and support cloud infrastructure, with an emphasis on AWS, ensuring scalability, security, and cost efficiency.</li><li>Monitor system health, troubleshoot complex issues, and implement solutions to guarantee high availability and performance of IT systems.</li><li>Work cross-functionally to provide support for key IT initiatives, including new installations, upgrades, and migrations.</li><li>Maintain detailed documentation for system configurations, operational procedures, and troubleshooting steps.</li><li>Advise on best practices and emerging technologies to drive innovation and process improvements.</li></ul>

Business Systems Analyst (Anaplan) We are offering an exciting opportunity for a Business Systems Analyst with expertise in Anaplan. As part of our team, you will be responsible for utilizing your analytical skills and knowledge of financial modeling to build and develop complex financial models using Anaplan. The preference is for someone in the Greater Boston are who can come onsite 2-3 days a week but remote is also an option for this role. Responsibilities:<ul><li>Strong Anaplan model building capabilities with a variety of use cases with focus on FP& A</li><li>Apply your analytical skills to solve business challenges.</li><li>Use analytical software to enhance the efficiency of financial modules.</li><li>Regularly update and monitor customer accounts.</li><li>Process customer credit applications with precision and speed.</li><li>Ensure the maintenance of accurate customer credit records.</li><li>Take necessary actions based on the monitoring of customer accounts.</li><li>Develop complex financial models to aid business decision-making.</li><li>Handle customer inquiries and resolve them effectively.</li></ul>

Network Administrator We are offering a short term contract (4-6 weeks) employment opportunity for a Network Administrator in the technology industry, based in Willimantic, Connecticut. As the Network Administrator, you will play a critical role in managing and maintaining our IT infrastructure, including Cisco Routers, Cisco Technologies, Citrix Technologies, and Dell Technologies. Responsibilities:• Oversee the management and maintenance of Cisco routers and other related technologies to ensure efficient network operations.• Utilize Cisco Technologies to improve network performance and reliability.• Implement and manage Citrix Technologies to support virtualization and application delivery.• Manage and maintain Dell Technologies hardware and software to support our IT infrastructure.• Implement and maintain Firewall Technologies to ensure the safety and security of our network.• Utilize Active Directory to manage user access and permissions.• Oversee Backup Technologies to ensure data security and recovery in case of data loss.• Manage and maintain computer hardware to ensure optimal performance.• Oversee configuration management to ensure system stability and reliability.• Coordinate and oversee technology deployments to ensure smooth and efficient rollout of new technologies.

Salesforce Implementation Project Manager Sr. Salesforce Implementation Project Manager / Business Systems Analyst Hybrid onsite 2-3 days a week just outside of Boston. There is no chance this role becomes fully remote, you must live a commutable distance from Boston. The team would like someone who can interface face to face in-person with the business and technology teams at least 2-3 times per week. About the RoleWe are seeking a highly skilled Salesforce Business Systems Analyst (BSA) / Project Manager to join our dynamic team of 40 professionals, which consists of 9 full-time employees and many contractors. The primary focus of this role is to serve as the Salesforce expert for the organization, acting as a liaison between business users and the development team. You will gather business requirements, translate them into actionable items for developers, and ensure the successful delivery of Salesforce solutions.This role is critical for supporting various departments across the organization that utilize different Salesforce modules, with a current focus on Service Cloud and Experience Cloud. The ideal candidate will possess a deep understanding of Salesforce, excellent project management skills, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities:<ul><li>Serve as the organization's Salesforce expert with a focus on Service Cloud and Experience Cloud (preferred but not mandatory).</li><li>Facilitate conversations with business users to gather and document requirements, ensuring clarity and alignment between stakeholders.</li><li>Work directly with developers to translate requirements into actionable user stories for sprints, ensuring goals and priorities are well-defined and met within deadlines.</li><li>Manage and oversee multiple Salesforce-related projects simultaneously, ensuring successful execution from initiation to delivery without people-management responsibilities.</li><li>Act as a trusted advisor to the business by understanding their struggles and identifying Salesforce-based solutions to drive impact and efficiency.</li><li>Provide training or user support when necessary, ensuring the seamless adoption of solutions.</li><li>Collaborate with internal teams to prioritize, strategize, and align project objectives with organizational goals.</li><li>Ensure standard practices for no-code Salesforce development are followed, aligning with existing framework and solutions.</li></ul>

Network Administrator We are offering a permanent employment opportunity for a Network Administrator based in Fitchburg, Massachusetts. This role involves maintaining, enhancing, and implementing computer networks, network access control, and internet connections within our organization. As a Network Administrator, your tasks will involve working with the IT staff to identify and resolve potential issues, along with maintaining computer network hardware, software, and security. Responsibilities: • Architect, implement and enhance the computer networks and internet connections. • Maintain network hardware and software, including switching, wireless, and LAN management. • Provide support for a variety of operating systems and hardware platforms. • Maintain and manage Windows Active Directory and Group Policies. • Ensure network reliability and security, troubleshoot and resolve all issues. • Document all developed policies and procedures with technical writing skills. • Manage multiple projects, activities, and tasks simultaneously. • Further develop and implement security, change control, patch management, compliance, incident response, and access control policies and procedures. • Support server, network, and desktop hardware, software, and applications. • Monitor network security and act appropriately based on company policies and directions. • Provide senior-level technical hardware and software support, maintenance, and troubleshooting of data center systems and services, WAN/LAN network, and all company IT-supported devices. • Interact with technical and program staff, as well as third-party vendors to manage the day-to-day scheduled and unscheduled computer operations and maintenance activities. • Ensure the stable, efficient, and available company data.

Desktop Support Analyst JOB SUMMARY: The IT Support Specialist will work directly with the Associate Director of Information Technology and support them in daily tasks, repairs, maintenance of systems, and diagnosis of problems that arise with computers and machines. JOB RESPONSIBILITIES:  Assists Associate Director of Information Technology Department with prioritizing funds based on primary department projects and company IT requirements.  Maintaining efficient relationships with other department heads to determine their technological needs.  Responsible for all repair and installation requests.  Monitoring inventory of available hardware devices or computer accessories to assess purchasing needs for the Associate Director of Information Technology.  Creating long-term schedules to determine when to update company computer systems and cybersecurity measures.  Researching new business technologies and IT software to strengthen the organization's computer systems.  Creating surveys to gauge company employee IT needs and questions.  Drafting informational documents to help company employees troubleshoot standard computer problems and navigate recent program updates.  Assisting Associate Director of Information Technology with complex installations or repairs.  At the direction of the Associate Director of Information Technology, implement new software programs and computer technologies that support organizational goals and objectives.  All other duties as assigned. KEY RELATIONSHIPS:  Reports to the Associate Director of Information Technology.  Establishes and maintains strong working relationships with all company personnel.  Communicates well with others. EXCELLENCE IN THIS POSITION: Excellence in this position includes ability to:  Identify and resolve or route issues in a highly organized fashion.  Enter data quickly and accurately.  Exhibit a high level of written and verbal communication skills.  Exhibit a professional demeanor at the job.  Be a flexible, service-oriented team player. SKILL REQUIREMENTS:  Excellent technical skills, including analytical skills and advanced computer skills.  Disaster recovery skills.  Strong writing skills.  Customer support and interpersonal skills.  Knowledge of hardware, software, networks, and systems.  Troubleshooting and problem-solving abilities.  Communication and customer service skills. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands and fingers, handle, or feel; reach with hands and arms; and talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Vision abilities required by this job include close vision, and ability to adjust focus. EDUCATION AND/OR EXPERIENCE:  Collaboration across organizations: 1 year (Preferred)  IT support: 3 years (Preferred)  Software troubleshooting: 3 years (Required)

Hardware Design Engineer We are searching for an innovative Hardware Analyst to join our team in Littleton, Massachusetts. This role involves playing a key role in the development and implementation of hardware solutions for a variety of projects. Working in collaboration with cross-functional teams, you will contribute to the entire product development lifecycle, from concept to production. Responsibilities: • Design and optimization of analog and digital circuits for a variety of applications • Conduct circuit simulations and analysis to ensure optimal performance and reliability • Creation and modification of PCB layouts using industry-standard tools • Oversee the prototyping process and collaborate with manufacturers to ensure design integrity • Research and select appropriate components based on project requirements and cost considerations • Manage relationships with suppliers to source components and manage the supply chain • Develop and execute test plans to validate hardware designs • Troubleshoot and debug hardware issues during development and testing phases • Collaborate with software engineers, firmware developers, and other team members to integrate hardware components seamlessly • Participate in design reviews and provide valuable input to enhance overall system performance • Create comprehensive design documentation, including schematics, layouts, and design specifications • Maintain accurate records of changes and updates throughout the development process • Ensure hardware designs comply with relevant industry standards and regulations • Stay abreast of emerging technologies and industry trends to incorporate into design practices.

Business Analyst (IT) - Expert We are offering a permanent employment opportunity for a Business Analyst (IT) - Expert based in Quincy, Massachusetts. Our team operates within the IT industry, and this role will primarily be on-site with the possibility of a hybrid arrangement at a later time. Responsibilities: • Facilitate user meetings and interviews to define business/system requirements • Develop use cases and conduct research to resolve issues • Participate in business analysis project planning and management • Document and maintain plans, manage issue logs, and prepare project documentation • Analyze current processes and recommend solutions for improved processes • Oversee the acquisition, analysis, and dissemination of subject matter knowledge • Provide technical and business knowledge to clients • Stay updated with technological and competitive developments • Conduct research on industry practices, standards, and other benchmarking data • Code and maintain business application programs from user instructions or formal functional specifications • Participate in the analysis and testing phases in the development cycle • Translate business requirements to system requirements into Agile Stories • Utilize an analytical mind, excellent communication skills, and logical thinking to break larger problems into smaller ones to address them from a requirements perspective • Use software skills such as Excel and JIRA proficiently • Contribute as a Business Analyst in a fast-paced, multi-cultural, and geo-diverse team.

Logistics Analyst We are offering an exciting opportunity for a Logistics Analyst in our manufacturing base in Leominster, Massachusetts. In this role, you will primarily ensure the accuracy and completeness of our inventory, while also working closely with various departments to address any errors impacting performance. For immediate interview please contact Victor Muller at 508 205 2136 Responsibilities: • Ensure the accuracy, completeness, and tracking of our inventory in compliance with both internal and external requirements.• Develop, implement, and execute the cycle count process for resin, raw materials, and finished goods.• Collaborate with cross-functional teams to ensure completion of quarterly cycle counts.• Identify and correct production reports, label errors, scrap, downtime, and other performance impacting items in daily interactions with other departments.• Review the prior day's performance daily and implement corrective actions to maintain inventory accuracy.• Handle new item setup requests and maintain a list of active items in our Enterprise Resource Planning (ERP) system.• Assist in Bill of Materials (BOM) and variance reviews to ensure accuracy and identify the root cause of variances.• Aid the Finance team with inventory valuation reviews, standard cost adjustments, and review of Post Inventory Transactions (PIT).• Serve as the primary point of contact for all inventory-related inquiries.• Conduct an annual review of inventory procedures to ensure compliance with Standard Operating Procedures (SOPs).• Lead or assist in year-end inventory audit duties as needed.• Identify and implement process improvements.• Take on additional projects and duties as assigned.

Network Engineer We are offering a contract to permanent employment opportunity for a Network Engineer in the Education industry, located in Amherst, Massachusetts. The role involves managing firewalls and VPN infrastructure, ensuring the security and integrity of data center networks. Responsibilities: • Overseeing the management of multi-tenant and data center Fortinet firewalls, including policy creation and modification. • Designing, configuring, and implementing firewalls to safeguard assets from unauthorized access. • Administering the VPN solution, including supervising a migration to a new vendor. • Collaborating with other network engineers to create, validate, and debug network configurations. • Diagnosing and resolving a wide array of client connectivity issues related to firewalls and VPNs. • Developing and enforcing firewall policies in alignment with broader security and network initiatives. • Creating detailed technical reports on firewall block lists, device status, hardware/software upgrades, and security incidents. • Maintaining perimeter security systems such as firewalls, intrusion detection systems, and VPN infrastructure. • Providing input from a firewall perspective on numerous network projects. • Ensuring operations align with industry standards, regulatory requirements, and policies while incorporating change management best practices.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hartford County, Connecticut. This role operates within the tech industry, providing crucial assistance to our team and clients. As a Help Desk Analyst, you will be at the forefront of our operations, managing and resolving various technical issues. Responsibilities:• Addressing user tickets regarding hardware, software, and networking• Walking customers through installing applications and computer peripherals• Assisting with navigating around application menus• Utilize your knowledge of Android Development to troubleshoot and solve issues• Guiding users with simple, step-by-step instructions• Conducting remote troubleshooting• Test alternative pathways until you resolve an issue• Customize desktop applications to meet user needs• Record technical issues and solutions in logs• Direct unresolved issues to the next level of support personnel• Follow up with clients to ensure their systems are functional• Report customer feedback and potential product requests• Help create technical documentation and manuals.

Controller We are offering an exciting opportunity for a Controller in the legal industry, based in Boston, Massachusetts. The Controller will be the exclusive financial individual within the team, responsible for managing all financial operations. Responsibilities:<ul><li>Maintain Tabs3</li><li>Review and process client invoices through Tabs3</li><li>Maintain IOLTA accounts</li><li>Oversight and review of all general ledger transactions</li><li>Oversight of the 1099 process</li><li>Cash management including deposits, cash flow budget and projections</li><li>Bank reconciliations </li><li>Payroll processing</li><li>Manage the monthly and annual financial review including assisting in the development and monitoring of the revenue and expense budgets</li><li>Identify, own and manage projects and systems that introduce and improve processes used by the Legal team. Coordinate with law firm administrator</li><li>Liaison with outside CPA</li></ul>

Investment Operations Our client is a renowned Invesment Management firm in the Boston area looking for an Investment Operations professional. The Investment Operations team is responsible for managing and optimizing the operational functions related to direct public market activities. This role involves overseeing timely and accurate trade processing, position maintenance, and the smooth execution of daily trade confirmations, settlements, and reconciliations. Additionally, the team handles cash flow funding and reconciliation for external fund and private investments to ensure efficient operational support. A key part of the role is leading a small team while supervising a fund administrator for back and middle office functions. This position emphasizes process improvement, cross-functional collaboration, and support to trading teams for direct market activities. Expertise in diverse asset classes, operational systems, and a commitment to high-quality outputs are critical to success in this role.

Senior Application Support Analyst We are offering an exciting opportunity for a Senior Application Support Analyst to join our team. The role involves supporting our property management and accounting software, MRI. While the position is fully remote, we have a preference for candidates from New England. Responsibilities • Utilize your strong Excel and SQL skills to optimize our processes • Analyze and resolve customer inquiries promptly and effectively • Ensure the accurate and efficient processing of customer credit applications • Monitor customer accounts and take appropriate action when necessary • Maintain comprehensive and accurate customer credit records • Leverage your knowledge of Excel VBA to enhance the functionality of our systems • Support and manage the MRI Software for optimal performance.

Benefits Analyst We are offering an exciting opportunity for a Benefits Analyst in the Newton Highlands, Massachusetts. This role primarily focuses on managing and enhancing employee benefits programs in the financial services industry. You will be part of a team responsible for maintaining accurate records, assisting employees, ensuring compliance with regulations, and improving benefits communications and reporting. Responsibilities: • Administer employee benefits programs, including medical, dental, vision, FSA, 401k, and more. • Keep track of benefits eligibility and assist employees with their inquiries. • Maintain precise records in HR systems for efficient management. • Ensure all processes are compliant with state and federal regulations. • Collaborate with other HR functions for seamless operations. • Handle processes related to COBRA administration. • Contribute to the improvement of benefits communications and reporting. • Manage and resolve customer inquiries using CRM. • Monitor customer accounts and take appropriate actions. • Process customer credit applications using software like ADP - Financial Services, ADP Workforce Now, and Ceridian.

Senior Payroll Coordinator We are in search of a Senior Payroll Analyst to join our team based in Southborough , Massachusetts, operating within the Non-Profit sector. In this role, you will be responsible for managing all aspects of payroll, ensuring accuracy and timeliness. You'll also be expected to engage with employees on payroll-related inquiries and assist in the continuous enhancement of our payroll processes. Responsibilities: • Efficiently processing payroll, ensuring all employees are notified of the timecard deadline each pay period.• Preparing a reconciliation of approved hours to Workforce Now.• Posting edits, payroll adjustments, and corrections as necessary.• Inputting bonuses, retro pay, and shift differential pay into ADP.• Assisting with the review of the pre-process register to ensure accuracy of payroll data.• Handling the receipt and opening of the payroll package.• Mailing payroll checks as required.• Responding to employee inquiries and questions regarding pay.• Running reports from ADP report writer.• Recommending process improvements to enhance the payroll process.• Actively participating in supervision and staff meetings.• Performing all duties in accordance with the agency’s policies and procedures For immediate consideration please call me asap! 508-205-2127 Eric Lebow