Compensation Manager<p>We are on the search for a Compensation Manager to join our team in Louisville, Kentucky. In this role, you will be responsible for overseeing employee compensation, conducting market analysis, and updating job descriptions based on these analyses. Additionally, you will be expected to manage projects related to compensation and maintain an awareness of market trends. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage compensation structures and updates</p><p>• Conduct detailed market analysis to stay informed about industry trends</p><p>• Use analytical skills to make informed decisions regarding employee compensation</p><p>• Update job descriptions and employee pay structures based on market analysis results</p><p>• Implement and manage bonus programs and budget processes</p><p>• Maintain strong communication with team members and other stakeholders</p><p>• Ensure detailed and organized records are kept regarding all compensation-related matters.</p>Benefits Manager<p>We are offering an exciting opportunity for a Benefits Manager in Louisville, Kentucky. The job function revolves around managing benefits and the benefits team in a non-profit industry. The chosen candidate will have the opportunity to work in a dynamic environment and will be instrumental in managing and streamlining benefits related operations.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Managing and overseeing benefits functions within the organization</p><p>• Regular reconciliation of benefits, ensuring seamless integration of both benefits and payroll</p><p>• Conducting regular auditing to ensure compliance and accuracy</p><p>• Handling Claim Administration duties efficiently</p><p>• Overseeing Cobra Administration tasks</p><p>• Communicating effectively with the payroll department to understand how benefits work in conjunction with payroll</p><p>• Ensuring accurate record-keeping and processing of customer applications.</p>Sr. Customer Service Representative<p>We are offering a long-term contract employment opportunity for a Sr. Customer Service Representative in LOUISVILLE, Kentucky. This role is primarily within the manufacturing industry, and you would be expected to effectively manage customer interactions, process orders, and maintain accurate data.</p><p><br></p><p>Responsibilities:</p><p>• Answer incoming calls and direct them to the appropriate personnel</p><p>• Actively apply 80/20 principles in daily operations</p><p>• Handle daily order processing as equipment arrives at the facility</p><p>• Regularly process and submit invoices to customers through various channels such as email, web portals, etc.</p><p>• Collaborate with sales, quality, production, and shipping/receiving teams to resolve issues related to orders, including customer complaints and product non-conformances</p><p>• Engage in routine communication with customers regarding order acknowledgements, purchase orders, job status requests, and shipment schedules</p><p>• Maintain and periodically update production-related databases and spreadsheets</p><p>• Attend production meetings and report on critical issues & updates</p><p>• Provide support across facilities within the Coatings group as needed</p><p>• Perform miscellaneous administrative tasks such as purchase requisitions, collection assistance, report generation, records management, new customer or vendor paperwork, vendor purchase orders, etc.</p><p>• Manage the ordering of office supplies as per requirements</p>Mailroom AssistantWe are looking for a detail-oriented Mailroom Assistant to join our team in Louisville, Kentucky. As part of this long-term contract position, you will play a key role in maintaining efficient mailroom operations and ensuring timely organization and documentation. This is a great opportunity for someone who thrives in a fast-paced environment and enjoys working independently.<br><br>Responsibilities:<br>• Sort and process incoming and outgoing mail to ensure all items are accurately categorized.<br>• Input mail-related data into spreadsheets using Microsoft Excel, maintaining precise records.<br>• Organize and maintain the mailroom to ensure it remains tidy and functional.<br>• Count and verify mail items, ensuring accuracy and completeness.<br>• Meet deadlines by ensuring all mailroom tasks are completed by the end of each Friday.<br>• Utilize technology tools such as ERP systems, Kronos Timekeeping, and Microsoft Access to support mailroom operations.<br>• Coordinate courier services and manage deliveries efficiently.<br>• Provide excellent customer service when interacting with internal and external stakeholders.HR GeneralistWe are looking for a dedicated HR Generalist to join our team in Louisville, Kentucky. This long-term contract position offers an opportunity to contribute to key HR functions, including talent acquisition, community engagement, and employee onboarding. If you are passionate about fostering a positive workplace culture and have a strong background in HR systems and compliance, we encourage you to apply.<br><br>Responsibilities:<br>• Analyze talent acquisition metrics to improve diversity initiatives and refine recruitment strategies.<br>• Develop and execute community outreach programs to build strong talent pipelines and relationships with key stakeholders.<br>• Ensure job descriptions and postings align with consistent employer branding standards.<br>• Manage HR systems and online recruitment platforms, collaborating with vendors such as LinkedIn and Indeed.<br>• Propose innovative sourcing methods to attract candidates for hard-to-fill positions.<br>• Provide recruitment performance metrics, including time-to-fill and open position data, to management.<br>• Organize and attend recruiting events at educational institutions, such as high schools, trade schools, and colleges.<br>• Coordinate interview schedules, offer management, and onboarding processes to deliver a seamless candidate experience.<br>• Update and maintain onboarding documentation and processes to ensure accuracy and efficiency.<br>• Perform additional HR-related duties as required.Accounting Consultant<p><strong>Are you looking for an exciting opportunity in accounting with a company that values your skills and offers amazing benefits starting from day one? We have the perfect role for you!</strong></p><p><br></p><p>We’re seeking a detail-oriented and motivated <strong>Accounting Consultant</strong> to join our team. In this dynamic position, you’ll play a pivotal role in maintaining accurate financial records and ensuring the smooth operation of accounts payable (AP) or accounts receivable (AR). With opportunities for growth and access to advanced training, this is the perfect next step in your finance career!</p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage accounts payable and/or accounts receivable transactions.</li><li>Ensure accurate and timely recording of transactions to support month-end and year-end closing processes.</li><li>Resolve discrepancies or issues with vendors and customers, maintaining professional communication.</li><li>Support compliance with corporate policies and regulatory requirements.</li><li>Collaborate with team members to improve accounting processes and reporting.</li></ul><p><br></p>Staff Accountant- AP/AR<p><strong>Are you looking for an exciting opportunity in accounting with a company that values your skills and offers amazing benefits starting from day one? We have the perfect role for you!</strong></p><p><br></p><p>We’re seeking a detail-oriented and motivated <strong>Accounting Consultant</strong> to join our team. In this dynamic position, you’ll play a pivotal role in maintaining accurate financial records and ensuring the smooth operation of accounts payable (AP) or accounts receivable (AR). With opportunities for growth and access to advanced training, this is the perfect next step in your finance career!</p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage accounts payable and/or accounts receivable transactions.</li><li>Ensure accurate and timely recording of transactions to support month-end and year-end closing processes.</li><li>Resolve discrepancies or issues with vendors and customers, maintaining professional communication.</li><li>Support compliance with corporate policies and regulatory requirements.</li><li>Collaborate with team members to improve accounting processes and reporting.</li></ul><p><br></p>Staff Accountant (Bonus Potential)<p><strong>Are you looking for an exciting opportunity in accounting with a company that values your skills and offers amazing benefits starting from day one? We have the perfect role for you!</strong></p><p><br></p><p>We’re seeking a detail-oriented and motivated <strong>Accounting Consultant</strong> to join our team. In this dynamic position, you’ll play a pivotal role in maintaining accurate financial records and ensuring the smooth operation of accounts payable (AP) or accounts receivable (AR). With opportunities for growth and access to advanced training, this is the perfect next step in your finance career!</p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage accounts payable and/or accounts receivable transactions.</li><li>Ensure accurate and timely recording of transactions to support month-end and year-end closing processes.</li><li>Resolve discrepancies or issues with vendors and customers, maintaining professional communication.</li><li>Support compliance with corporate policies and regulatory requirements.</li><li>Collaborate with team members to improve accounting processes and reporting.</li></ul><p><br></p>Accounting Consultant<p><strong>Are you looking for an exciting opportunity in accounting with a company that values your skills and offers amazing benefits starting from day one? We have the perfect role for you!</strong></p><p><br></p><p>We’re seeking a detail-oriented and motivated <strong>Accounting Consultant</strong> to join our team. In this dynamic position, you’ll play a pivotal role in maintaining accurate financial records and ensuring the smooth operation of accounts payable (AP) or accounts receivable (AR). With opportunities for growth and access to advanced training, this is the perfect next step in your finance career!</p><p><strong>Responsibilities:</strong></p><ul><li>Process and manage accounts payable and/or accounts receivable transactions.</li><li>Ensure accurate and timely recording of transactions to support month-end and year-end closing processes.</li><li>Resolve discrepancies or issues with vendors and customers, maintaining professional communication.</li><li>Support compliance with corporate policies and regulatory requirements.</li><li>Collaborate with team members to improve accounting processes and reporting.</li></ul><p><br></p>Sr. AccountantWe are offering an exciting opportunity for a Sr. Accountant in Louisville, Kentucky. The successful candidate will be a part of our team, working in the industry. As a Sr. Accountant, you will have a range of responsibilities including maintaining accurate financial records, processing business transactions, and working closely with internal and external stakeholders.<br><br>Responsibilities:<br>• Ensure the accurate and timely completion of the month-end close process, including the reconciliation of accounts and posting of journal entries<br>• Supervise and provide oversight to the accounting staff, fostering a collaborative and efficient work environment<br>• Implement and maintain a robust system of controls, procedures, and forms for financial transactions in compliance with GAAP<br>• Drive continuous improvement in our accounting processes by identifying, developing, and implementing effective internal controls<br>• Prepare audit schedules on a quarterly and annual basis, and work effectively with auditors both within and outside the organization to facilitate the audit process<br>• Collaborate with various functional areas within the organization to resolve accounting issues and support the achievement of business goals<br>• Take ownership of additional accounting subject areas as needed<br>• Utilize your knowledge of accounting software, such as Oracle and SAP, to enhance financial reporting and analytics capabilities.Medical Accounts Receivable Specialist<p>We are offering a long-term contract employment opportunity for a Medical Accounts Receivable Specialist in Jeffersontown, Kentucky. This role is within the healthcare industry, where you will be crucial in assisting the revenue cycle management department.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of appeals by collecting necessary information and resubmitting claims.</p><p>• Manage the initiation of collection follow-ups for unpaid or rejected claims with the relevant Payer.</p><p>• Maintain a robust and positive relationship with team members and Payer representatives.</p><p>• Handle communication of payment or denial trending issues that impact revenue, to leadership.</p><p>• Take responsibility for reviewing unpaid claims and investigating reasons for payment delays.</p><p>• Handle the resolution of claim partial payments and denials with Payers.</p><p>• Engage insurance companies and attorneys to resolve any discrepancies and ascertain the status of bills to secure proper reimbursement.</p><p>• Review outstanding accounts receivables for assigned Payers and maintain the aging report.</p><p>• Ensure any necessary adjustments in accounts are processed accurately and promptly.</p><p>• Keep accurate customer credit records and process customer credit applications efficiently.</p>Sr. Accountant<p>We are offering an exciting opportunity for a Sr. Accountant in Louisville, Kentucky. In this role, you will manage a variety of accounting tasks, including accounts payable and receivable, financial reporting, and the transition from cash-based to accrual-based accounting. You will also be responsible for optimizing QuickBooks usage, implementing month-end close processes, and maintaining vendor relationships. This is a great opportunity for an experienced Senior Accountant or Accounting Manager looking for a great work culture that will provide schedule flexibility. Contact Hollie Nelson directly for additional details (502) 318-8853.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately process and record vendor and subcontractor payments, ensuring accounts payable stays current</p><p>• Maintain and manage vendor relationships effectively to avoid any payment delays that could impact business operations</p><p>• Keep updated accounts receivable aging reports and assist in collections</p><p>• Provide regular cash projection reports to support strategic business planning</p><p>• Prepare and review profit and loss statements for different business entities, working collaboratively to improve the accuracy of bookkeeping and financial statement presentation</p><p>• Perform cleanup and coding corrections in QuickBooks for accurate transaction categorization</p><p>• Lead the transition from cash-based to accrual-based accounting practices within the company</p><p>• Implement monthly close processes to improve efficiency and streamline operations</p><p>• Oversee payroll processing and prepare account reconciliations as needed to ensure accuracy and accountability.</p>Human Resources (HR) Manager<p>We are actively searching for an experienced Human Resources Business Partner to join our client's team in the financial services industry located in LOUISVILLE, Kentucky. This role involves handling employee relations, ensuring compliance, and managing training programs among other responsibilities. </p><p><br></p><p>Responsibilities:</p><p>• Act as the main contact for all employee relations matters, leading investigations and suggesting suitable resolutions.</p><p>• Handle relationships with independent contractors, making certain of adherence to contractual agreements and regulatory standards.</p><p>• Supervise disciplinary actions and terminations, assuring fair treatment and compliance with company policies and legal guidelines.</p><p>• Offer guidance and advice to managers on matters related to employee relations and performance management.</p><p>• Establish and manage training programs that cover HR policies, compliance, and employee relations.</p><p>• Work closely with legal and compliance teams to make sure all HR practices are in line with local, state, and federal regulations.</p><p><strong>Lead company-wide event planning and employee recognition programs</strong> to foster engagement, strengthen company culture, and enhance employee experience. Develop initiatives that celebrate achievements, build team morale, and promote a positive and inclusive workplace.</p><p><br></p><p>Benefits:</p><p>Hybrid Schedule </p><p>3 weeks PTO</p><p>9 Paid Holidays</p><p>Medical & Dental Insurance Options</p><p>401k w/ Company Match </p>Staff AccountantWe are looking for a skilled Staff Accountant to join our team on a contract basis in Louisville, Kentucky. In this role, you will handle key accounting responsibilities, including managing accounts payable and receivable, performing bank reconciliations, and maintaining the general ledger. This position is ideal for an experienced individual who thrives in a dynamic environment and can step in to provide immediate value.<br><br>Responsibilities:<br>• Process and manage accounts payable and accounts receivable transactions with accuracy and efficiency.<br>• Perform bank reconciliations to ensure financial records align with bank statements.<br>• Maintain and update the general ledger to support accurate financial reporting.<br>• Prepare and post journal entries as part of daily and monthly accounting activities.<br>• Assist with month-end close processes, ensuring all financial data is accurately recorded and reported.<br>• Collaborate with outgoing staff to document standard operating procedures for future reference and training.<br>• Utilize accounting systems such as NetSuite, Oracle, QuickBooks, or SAP to manage financial data effectively.<br>• Support the training of new staff members by sharing documented processes and providing guidance.<br>• Identify and resolve discrepancies in financial records to maintain data integrity and compliance.Sr. AccountantWe are looking for a Senior Accountant to join a reputable manufacturing company in Louisville, Kentucky. In this role, you will play a key part in managing the organization’s accounting operations, ensuring precision and compliance across financial processes. This position offers an excellent opportunity to contribute to a dynamic team while utilizing your expertise in accounting systems and procedures.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes, ensuring accuracy and timeliness.<br>• Prepare and record journal entries, maintaining detailed and organized financial records.<br>• Lead month-end close procedures, including reconciliations and adjustments.<br>• Compile and analyze financial statements, ensuring compliance with accounting standards.<br>• Utilize Sage 100 and other software tools to streamline accounting workflows.<br>• Conduct regular account reconciliations to ensure balances are accurate and properly reported.<br>• Collaborate with internal teams to provide financial insights and support decision-making.<br>• Monitor and maintain compliance with regulatory requirements and company policies.<br>• Identify opportunities for improving accounting processes and implement solutions as needed.Quality Engineer<p>We are looking for a motivated and detail-oriented Quality Manager to join our team in Louisville, Kentucky. In this role, you will be responsible for managing customer concerns, analyzing trends, and implementing effective solutions to maintain and improve product quality. This position requires strong communication skills and the ability to handle challenging situations with professionalism and confidence.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and resolve customer complaints, ensuring timely and satisfactory outcomes.</p><p>• Analyze chargebacks and track trends to identify opportunities for process improvement.</p><p>• Lead projects aimed at reducing complaints and enhancing overall product quality.</p><p>• Collaborate with suppliers to address and resolve issues related to defective materials.</p><p>• Maintain accurate records of quality issues and implement corrective measures.</p><p>• Partner with internal teams to ensure manufacturing standards meet customer expectations.</p><p>• Act as a point of contact for customer service inquiries related to quality concerns.</p><p>• Communicate effectively with stakeholders to provide updates on quality initiatives.</p><p>• Utilize ERP and CRM systems to manage quality data and generate reports as needed.</p><p>• Ensure compliance with industry standards and best practices in manufacturing processes.</p>Accounts Receivable SpecialistWe are on the search for an Accounts Receivable Specialist in LOUISVILLE, Kentucky, United States. This role is within the accounting industry and offers a long term contract employment opportunity. As an Accounts Receivable Specialist, you will be interacting with diverse Accounting Software Systems and CRM platforms, handling accounting functions, and managing accounts receivable. <br><br>Responsibilities:<br>• Accurately process customer credit applications using various accounting software systems<br>• Oversee and manage cash activity and cash posting<br>• Maintain precise customer credit records in the CRM<br>• Manage and resolve customer inquiries efficiently<br>• Monitor customer accounts and carry out appropriate actions<br>• Handle accounts receivable (AR) and billing functions<br>• Utilize Oracle and other ERP - Enterprise Resource Planning systems in managing accounts.Medical Billing SpecialistWe are offering a short term contract employment opportunity for a Medical Billing Specialist to join our team in Floyds Knobs, Indiana. As a Medical Billing Specialist, you will be working in a dynamic and fast-paced healthcare environment, where your main task will be to ensure efficient and accurate processing of medical billing tasks and customer inquiries. <br><br>Responsibilities:<br>• Accurately process medical billing tasks using Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), EHR SYSTEM, Epaces, and other relevant systems<br>• Coordinate and manage accounts receivable operations to ensure timely and accurate billing<br>• Conduct detailed claim administration and appeals to ensure accurate reimbursements<br>• Handle customer inquiries regarding their billing and account status<br>• Maintain and update accurate customer credit records to ensure accurate billing<br>• Perform benefit and billing functions efficiently to ensure smooth operations<br>• Monitor customer accounts regularly and take appropriate actions as required<br>• Collaborate with the team to resolve any issues related to medical billing.ControllerWe are offering an exciting opportunity for a Controller to join a privately owned team based in Louisville, Kentucky, United States. In this role, you will be tasked with various responsibilities including the management of month-end close processes, financial reporting duties for multiple business and real estate holdings, and working alongside external resources to facilitate annual audit and tax planning.<br><br>Responsibilities:<br><br>• Oversee and manage the month-end closing procedures to ensure timely and accurate financial reporting.<br>• Work collaboratively with external stakeholders to facilitate annual audits.<br>• Participate in the development of tax planning strategies in conjunction with outside resources.<br>• Maintain responsibility for financial reporting duties across multiple business entities and real estate holdings.<br>• Monitor and manage intercompany transactions to ensure accuracy and compliance.<br>• Utilize Microsoft NAV and Excel to analyze and consolidate financial statements.<br>• Ensure all financial records and statements are accurate and up-to-date.<br>• Collaborate with team members to ensure smooth financial operations within the company.AR Accountant<p>Are you a detail-oriented and skilled accounting professional with a passion for construction billing and contracts? Robert Half is currently seeking an <strong>Accounts Receivable Accountant</strong> with <strong>2+ years of experience</strong> in construction billing, including AIA documentation and contract management, to join a growing organization. If you thrive in a dynamic environment and excel at managing accounts receivable processes, this could be the perfect opportunity for you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Prepare and process construction project billing</strong> in compliance with AIA documentation and guidelines.</li><li>Manage invoicing and applications for payment, ensuring accuracy and timeliness.</li><li>Collaborate with the project team to review contracts and billing requirements.</li><li>Handle accounts receivable workflows, including follow-up on outstanding invoices and resolution of billing discrepancies.</li><li>Maintain financial records and documentation specific to construction projects.</li><li>Reconcile customer accounts and prepare periodic aging reports.</li><li>Assist with contract interpretations and adherence to scope for billing purposes.</li><li>Support Assistant Controller with month end close, trial balance, and cash flow management.</li></ul><p><br></p><p><br></p><p><br></p><p><br></p><p><br></p>Billing ClerkWe are looking for a dedicated Billing Clerk to join our team in Louisville, Kentucky. This is a long-term contract position, ideal for someone with strong organizational skills and attention to detail. The role offers the chance to contribute to a dynamic and fast-paced environment while ensuring accuracy in billing operations.<br><br>Responsibilities:<br>• Prepare and issue accurate invoices to clients in a timely manner.<br>• Verify billing data and resolve discrepancies to ensure correctness.<br>• Maintain comprehensive records of client accounts and transactions.<br>• Collaborate with internal departments to gather necessary billing information.<br>• Respond promptly to client inquiries related to billing concerns.<br>• Assist in monitoring accounts receivable and following up on overdue payments.<br>• Generate regular billing reports for management review.<br>• Support the team during peak workload periods to ensure seamless operations.<br>• Contribute to process improvement initiatives related to billing workflows.Accounts Receivable ClerkWe are looking for an Accounts Receivable Clerk to join our team on a long-term contract basis in Jeffersonville, Indiana. In this role, you will play a critical part in managing billing, reconciling accounts, and ensuring cash applications are processed accurately and efficiently. This is an excellent opportunity to contribute to a dynamic organization while utilizing your expertise in accounts receivable processes.<br><br>Responsibilities:<br>• Process and manage invoices to ensure accurate and timely billing.<br>• Reconcile accounts to maintain accuracy and resolve discrepancies.<br>• Handle cash applications and allocate payments to appropriate accounts.<br>• Conduct cash collections and follow up on outstanding invoices.<br>• Perform commercial collections while maintaining a meticulous approach.<br>• Generate regular reports and provide updates on accounts receivable status.<br>• Collaborate with other departments to address and resolve billing issues.<br>• Utilize accounting software such as Oracle, QuickBooks, and SAP to manage records.<br>• Maintain organized and up-to-date financial documentation.<br>• Assist with other accounts receivable tasks as needed.Accounts Payable SpecialistWe are looking for a highly organized and detail-oriented Accounts Payable Specialist to join our team on a contract basis in Louisville, Kentucky. In this role, you will play a vital part in managing the accounts payable process, ensuring vendor payments are accurate and timely, and maintaining compliance with accounting standards. This is a fantastic opportunity to work in a fast-paced environment and contribute to the financial efficiency of our organization.<br><br>Responsibilities:<br>• Process and verify invoices with accuracy while ensuring proper authorization and coding.<br>• Reconcile vendor statements to address and resolve any discrepancies promptly.<br>• Maintain the accounts payable ledger by recording all transactions accurately and systematically.<br>• Ensure adherence to internal controls and compliance with accounting policies and standards.<br>• Collaborate with vendors and internal teams to manage inquiries and build effective relationships.<br>• Support month-end closing procedures, including generating reports and reconciling accounts.<br>• Assist in auditing processes by providing necessary documentation and insights.<br>• Monitor and enforce financial compliance related to reporting and standards.<br>• Utilize enterprise resource planning (ERP) tools to streamline accounts payable operations.Logistics CoordinatorWe are offering an exciting opportunity for a Logistics Coordinator based in LOUISVILLE, Kentucky. The role is within the Wholesale Distribution industry, where the successful candidate will be responsible for managing daily order processing and ensuring timely fulfillment. Additionally, the role involves maintaining effective communication with customers and vendors to ensure smooth operations. <br><br>Responsibilities:<br>• Handle the coordination and arrangement of various transportation modes, including LTL, FTL, Rail, Bulk Tankers, ISO-Tanks, LCL, and FCL for efficient shipping processes.<br>• Effectively process daily orders and ensure their timely fulfillment while maintaining accuracy.<br>• Maintain open and consistent communication with both customers and vendors to guarantee smooth order processing and overall customer satisfaction.<br>• Prepare essential shipping documents, including Bill of Lading, Packing Lists, and TTB Transfers, ensuring accuracy and completeness.<br>• Provide support to the facility when necessary, assisting with document preparation and communication.<br>• Issue accurate and timely Purchase Orders and other shipping-related documents to suppliers.<br>• Work closely with the operations team members to optimize shipping processes and improve efficiency.<br>• Show a willingness to learn and develop new skills related to alcohol logistics, market dynamics, and customer service.<br>• Demonstrate proficiency in using ERP systems and other order processing programs, such as Microsoft Excel and NetSuite.Help Desk Analyst IWe are offering an exciting opportunity for a Help Desk Analyst I in the manufacturing industry based in Frankfort, Kentucky. In this role, you will be responsible for the installation, modification, and minor repair of computer hardware and software systems. You will also provide technical advice and support to system users, ensuring the smooth operation of our information systems.<br><br>Responsibilities:<br>• Installation and uninstallation of software as required, including the application of software patches<br>• Maintenance of computer hardware and software systems, ensuring optimal functionality<br>• Providing technical advice and support to system users, addressing hardware and software errors<br>• Proactive identification and resolution of potential issues to prevent larger problems<br>• Logging of all problem calls in the helpdesk tracking system, including categorization of information and prompt response to users<br>• Execution of network backups, maintaining the integrity of the system through periodic testing<br>• Communication with the IS manager regarding all activities, providing suggestions for improvements and documenting these in a suitable format<br>• Adherence to cyber-security requirements in line with NIST, ISO/IEC 27001, IATF, and HIPPA standards<br>• Undertaking of additional projects as assigned, ensuring familiarity with all IS standards and procedures<br>• Support of company goals by understanding how IS fits into the larger business context.