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26 results for Technical Product Specialist in Woodbridge, NJ

Product Manager We are offering an exciting opportunity for a diligent Product Manager to join our team in the retail industry, situated at WHITE PLAINS, New York. As a Product Manager, you will be instrumental in driving the product lifecycle from ideation to delivery, collaborating with various stakeholders, and understanding the needs of the end-user. Your role will also involve coordinating with different departments to ensure smooth implementation of product changes.<br><br>Responsibilities:<br>• Drive product development through all stages from ideation to delivery, ensuring solutions align with business needs and enhance user experience.<br>• Liaise with stakeholders, including c-suite members, to comprehend and communicate strategic business objectives.<br>• Assess end-user needs through various methods such as interviews and ethnography.<br>• Transform business and user needs into user flows, feature maps, user stories, etc.<br>• Design, coordinate, and facilitate workshops, including design thinking, empathy building, and ideation.<br>• Assist in creating omnichannel Journey Maps, Experience Maps, and Service Blueprints to understand our user experiences.<br>• Exhibit competency in all core product capabilities with internal teams and c-suite stakeholders.<br>• Collaborate as a mentor within the team, providing constructive feedback and resolving conflicts.<br>• Work alongside the data analytics team to develop initiatives informed by our digital insights.<br>• Coordinate with other departments, such as IT, Inventory, Operations, etc., to communicate and plan for product changes.<br>• Engage with designers and developers to create testable concepts to validate hypotheses and address high-impact opportunities or optimize existing experiences. Product Marketing Manager <p>We are in search of a dedicated Product Marketing Manager to become a part of our dynamic team. The role is focused on the intersection of Artificial Intelligence (AI), Cloud Technologies, and CRM, located in New Jersey. This role provides a long term contract employment opportunity, offering the chance to work with Facebook Insights, GMail, and other essential tools to enhance brand awareness and manage budgets effectively.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and implement marketing strategies for our product portfolio, leveraging Artificial Intelligence (AI) and Cloud Technologies.</p><p>• Drive brand awareness initiatives, ensuring a consistent and impactful brand message across different platforms.</p><p>• Manage the planning and execution of marketing campaigns, ensuring alignment with overall business objectives.</p><p>• Oversee collateral management, ensuring all marketing materials are up to date and in line with brand guidelines.</p><p>• Utilize CRM tools to track customer interactions and data, driving customer engagement and retention.</p><p>• Leverage Facebook Insights to understand customer behavior and adjust marketing strategies accordingly.</p><p>• Manage budget processes, ensuring all marketing activities are cost-efficient and provide a high return on investment.</p><p>• Maintain effective communication with all stakeholders, providing regular updates on marketing initiatives and performance.</p><p>• Utilize GMail and other communication tools to facilitate efficient internal communication.</p><p>• Monitor industry trends and competitor activities, making necessary adjustments to our marketing strategies.</p><p><br></p><p>02720-0013144061</p><p><br></p> Technical Project Manager We are in search of a Technical Project Manager with a focus on UX Design to join our team based in Edison, New Jersey. In this role, you will be at the forefront of creating seamless digital experiences by leading cross-functional teams and managing projects that combine strategy, design, and technology within the Marketing/PR industry.<br><br>Responsibilities:<br>• Lead the vision for user-centered digital products in collaboration with UX designers, developers, and stakeholders.<br>• Manage the entire project lifecycle, from concept to launch, aligning timelines, budgets, and resources with business goals.<br>• Translate creative ideas into actionable technical plans, bridging the gap between design and development.<br>• Facilitate collaboration among UX/UI teams, engineers, and product managers to deliver intuitive, visually compelling, and functional designs.<br>• Utilize user feedback, research insights, and performance metrics to analyze and iterate on designs.<br>• Advocate for UX best practices, ensuring consistency across digital touchpoints.<br>• Identify potential risks and devise strategies to mitigate them, keeping projects adaptable while maintaining high-quality execution.<br>• Utilize your understanding of front-end technologies (HTML, CSS, JavaScript) to collaborate effectively with developers.<br>• Use Agile/Scrum methodologies and project management tools (Jira, Asana, Trello) to manage projects effectively.<br>• Leverage your communication and storytelling skills to present ideas and rationales to stakeholders. Strategy Growth and Development <p><strong>Job Summary:</strong></p><p>The Senior-level Product Strategy and Development Manager/Director (PSD) drives profitable growth through strategic product development, innovation, and market expansion. Responsible for end-to-end product strategies, the PSD creates business plans to achieve sales and ROI targets, managing key products throughout their lifecycle with P& L accountability. This role enhances strategic and operational capabilities, leads cross-functional teams, and serves as an internal SME. The PSD collaborates with Sales, Marketing, Underwriting & Actuarial, Finance, Operations, Technology, and the PMO to ensure product success and alignment with company and customer objectives.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Product Strategy & Innovation:</strong></p><p>Develop and execute comprehensive product strategies aligned with company objectives.</p><p>Lead product innovation initiatives and enhancement programs.</p><p>Create and implement competitive positioning strategies.</p><p>Collaborate with the Actuarial team to develop and refine pricing strategies.</p><p>Design and maintain product roadmaps for future evolution.</p><p><strong>Product Portfolio Management:</strong></p><p>Oversee and optimize the performance of the entire product portfolio.</p><p>Monitor and drive product profitability metrics.</p><p>Design and execute market research initiatives to gather customer insights.</p><p>Manage the complete product lifecycle from conception to retirement.</p><p>Lead benefit design and enhancement initiatives.</p><p><strong>Business Growth:</strong></p><p>Drive revenue growth for core business products.</p><p>Develop and implement strategies to expand market share in existing segments.</p><p>Identify and pursue new market opportunities.</p><p>Enhance distribution channel effectiveness.</p><p>Develop and execute competitive response strategies.</p><p><strong>Cross-functional Leadership:</strong></p><p>Partner with the Actuarial department on pricing models and risk management.</p><p>Collaborate with the Sales team to develop effective go-to-market strategies.</p><p>Coordinate with Operations on product implementation.</p><p>Guide the Marketing team on product positioning and messaging.</p><p>Work with the Legal department to ensure regulatory compliance.</p><p><br></p><p><strong>Required Qualifications:</strong></p><p>10+ years of insurance industry experience</p><p>Minimum 5 years of product management leadership.</p><p>Bachelor's degree required; MBA/MHA preferred.</p><p>Comprehensive understanding of insurance markets and products.</p><p>Strong preference for experience in dental or health plans, insurance regulatory processes, and direct-to-consumer strategies.</p><p>Health insurance operations knowledge and project management experience preferred.</p><p><br></p><p><strong>Technical Skills & Software Requirements:</strong></p><p>Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.</p><p>Preferred experience with analytical and business intelligence tools (Tableau, Power BI).</p><p>Familiarity with Artificial Intelligence tools (LLMs such as Claude, ChatGPT, and Google Gemini).</p><p><br></p> Contracts Manager <p>We are seeking a highly qualified <strong>Subject Matter Expert (SME)</strong> in second-language acquisition with advanced proficiency in <strong>French and Spanish</strong>, to work across <strong>engineering, product management, and UX teams</strong> to develop and evaluate innovative language learning solutions for our client. You’ll play a pivotal role in advancing language learning metrics, product insights, and creating evidence-based strategies for proficiency assessment.</p><p><strong> </strong></p><p><strong>Duration:</strong>        Through September 2024 (potential for extension)</p><p> <strong>Start Date:</strong>       ASAP (Ideally before March 31, 2024)</p><p><strong>Remote:</strong>          Open to candidates nationally, though preference will be given to candidates who can align with US Pacific Time.</p><p><strong> </strong></p><p><strong>Key Qualifications:</strong></p><ul><li><strong>PhD</strong> in Linguistics, Second-Language Acquisition, Language Education, or a related field.</li><li><strong>Advanced proficiency</strong> in <strong>French and Spanish</strong> (native in one and advanced in the other). Proficiency in <strong>Italian</strong> or <strong>Portuguese</strong> is a plus.</li><li>Expertise in <strong>language learning science</strong>, particularly with designing and evaluating proficiency metrics and language learning solutions.</li><li>Demonstrated ability to work cross-functionally with product, engineering, and UX teams to develop actionable insights.</li><li>Strong communication and organizational skills, with a proven ability to work in a <strong>team-oriented and remote environment</strong>.</li></ul><p><strong> </strong></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience in developing tools for second-language assessment or working with language education methodologies.</li><li>Familiarity with product testing, data analysis, and user feedback evaluation in a language learning or educational product context.</li><li>Comfortable collaborating in multidisciplinary teams and operating in fast-paced environments.</li></ul><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate closely with engineers, product managers, and UX teams to:</li><li>Develop, evaluate, and refine <strong>language learning metrics</strong> and proficiency systems.</li><li>Analyze effectiveness and provide <strong>data-driven insights</strong> into language product performance.</li><li>Leverage your language expertise to ensure product solutions align with best practices in second-language acquisition.</li><li>Participate in discussions around <strong>learner behavior</strong> and provide recommendations for improved educational outcomes.</li><li>Continuously assess project goals, usability, and user experience insights.</li></ul><p> </p><p> </p><p> </p> IT Project Manager - Higher Ed We are offering a permanent employment opportunity for an IT Project Manager - Higher Ed in Woodbridge, New Jersey. This role revolves around the crucial task of developing and implementing project management frameworks, procedures, and templates, as well as managing the Project Management Life Cycle from start to finish in the industry. <br><br>Responsibilities:<br><br>• Develop and implement project management office frameworks, processes, and templates.<br>• Ensure that projects are completed on time and meet business and system requirements.<br>• Provide support for project plan development and monitor timelines, budgets, and scope.<br>• Create project budgets, estimate resources needed, and negotiate with resource managers to ensure appropriate resource allocation.<br>• Apply PM tools and methodologies to ensure project milestones are achieved and scope is maintained.<br>• Conduct project completion reviews, resource and vendor assessments, and create recommendation reports.<br>• Observe project team dynamics to ensure effective team member synergies and to resolve and escalate issues.<br>• Perform assessments throughout projects to identify risks and potential impact and to develop response strategies.<br>• Participate in the evaluation, selection, maintenance, and continuous enhancements of project management methodology, tools, and templates.<br>• Develop standards and procedures for project reporting and documentation.<br>• Report on the status of the overall project, identify and communicate resource conflicts.<br>• Solicit regular feedback from stakeholders and project sponsors to continually improve project performance. Amazon Growth Specialist <p>Are you passionate about e-commerce and driven to expand brand presence across global digital markets? Join our client's dynamic team as an Amazon Growth Specialist, where you'll play a crucial role in driving online sales, optimizing product visibility, and enhancing the overall customer experience. If you're someone who thrives in a fast-paced environment and loves tackling new challenges, this is the perfect opportunity for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with buyers and factories to efficiently transfer inventory to various Amazon channels.</li><li>Monitor stock levels and ensure product availability while maintaining accurate records.</li><li>Oversee the creation and optimization of product listings across multiple international Amazon accounts.</li><li>Strategically price products to ensure maximum profitability and market competitiveness.</li><li>Regularly analyze margin data, running detailed margin sheets to identify cost-saving opportunities.</li><li>Stay ahead of market trends to identify and seize opportunities for expanding the product catalog.</li><li>Implement effective visibility strategies to boost online traffic and drive conversions.</li><li>Analyze customer demand and competition to decide on launching new products or variations, collaborating with buyers for international versions when needed.</li><li>Leverage advanced Excel skills to track sales, analyze performance, and make informed decisions based on data.</li><li>Maintain accurate and organized records of inventory, sales performance, and marketing efforts for continuous improvement.</li></ul><p><br></p> Accounts Payable Specialist <p>We are offering an exciting opportunity in the consumer product goods industry for an Accounts Payable Clerk in Stamford, Connecticut. The successful candidate will join our team, where they will be tasked with maintaining financial records, processing invoices, and handling customer service needs. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately and efficiently process customer credit applications</p><p>• Maintain and update customer credit records</p><p>• Resolve customer inquiries and issues</p><p>• Monitor customer accounts and take appropriate actions</p><p>• Ensure checks and expense reports are processed</p><p>• Handle daily department mail by opening, sorting, and distributing it</p><p>• Validate, record, and mail checks, expedite special handling when required</p><p>• Log, scan, and file invoices, checks, and other documents</p><p>• Support the Finance Department by completing administrative tasks</p><p>• Assist with internal and external audits as needed</p><p>• Operate full-cycle Accounts Payable</p><p>• Follow company policies while performing daily processes and controls</p><p>• Handle payments made in foreign currencies.</p> Solutions Architect We are in search of a Solutions Architect to join our team situated in New York, New York, 10001, United States. The role is centered around providing technical support to the Customer Success Manager to ensure successful client engagements. The Solutions Architect will be instrumental in the end-to-end implementation process, from project planning to deployment. <br><br>Responsibilities:<br>• Serve as a technical ally for the Customer Success Manager to ensure the success of client engagements<br>• Spearhead the implementation process from the planning phase to deployment<br>• Engage with various stakeholders to comprehend business requirements and convert these into technical solutions<br>• Provide essential technical guidance, troubleshoot arising issues, and boost performance<br>• Contribute to product development by working hands-on in the codebase and adjusting infrastructure as needed<br>• Collaborate with engineering, product, and customer success teams to deliver top-tier solutions<br>• Translate business needs into technical implementations effectively<br>• Employ IT project management and software engineering skills to manage and execute projects<br>• Utilize ITIL - IT Infrastructure Library methodologies to manage IT service delivery<br>• Engage and manage stakeholders effectively to align their needs and expectations with the company's goals and objectives. Brand Manager We are offering an exciting opportunity for a Brand Manager in the Consumer Products industry. Located in Mahwah, New Jersey, this role involves driving the success of our brands by developing and executing comprehensive marketing strategies. As a Brand Manager, you will collaborate with various teams and leverage existing networks and partnerships to enhance brand visibility and engagement. <br><br>Responsibilities<br>• Collaborate with Product Managers to formulate and implement complete Go-To-Market plans for each product.<br>• Enhance brand visibility and engagement through managing advertising, PR, social media, and influencers.<br>• Ensure brand consistency and optimize product presentation by overseeing e-commerce listings.<br>• Develop a cohesive brand identity through our websites, strategic partnerships, campaigns, and experiential marketing.<br>• Support sales/retail placement by coordinating with the sales team to maintain consistent brand messaging and materials at the point of sale.<br>• Maximize brand exposure and reach new audiences by implementing innovative promotional campaigns.<br>• Expand brand reach and foster authentic connections with the target audience by collaborating with influencers, ambassadors, and partners.<br>• Maintain a consistent and cohesive brand identity across all channels by ensuring seamless execution of campaigns. Senior FP&A Manager <p>Are you ready to make an impact with a brand turning heads on the world stage as a Sr. FP& A Manager? Are you passionate about financial strategy, thrive in a high-growth environment, and love collaborating across teams to drive meaningful change? If so, this is your chance to make an impact at an award-winning beauty brand, blending innovation, culture, and strategic growth to transform the industry.</p><p><br></p><p>Currently the team is looking for an experienced Sr. FP& A Manager to partner with internal stakeholders. This role will develop and manage a significant marketing budget, ensuring alignment with company goals. Key responsibilities include leading global budgeting and forecasting processes for marketing, PER, PMO, and G& A, bringing clarity to financial performance. The Sr. FP& A Manager will also provide critical financial insights and challenge marketing ROIs to drive reporting and analytics using cutting-edge BI tools. One of the most critical functions of this exciting role is offering deep insights into product segmentation and financial performance. Finally, the Sr. FP& A Manager will work closely with the Global FP& A Director to streamline financial processes, improve efficiencies and implement new financial systems to enhance visibility and help scale faster and smarter.</p><p><br></p><p>For immediate consideration for this position please email Kristin.Kelleher@roberthalf.</p> IT Project Manager (Workday or Banner) <p>We are seeking an IT Project Manager to join our team in South Orange, New Jersey. In this role, you will be responsible for managing the transition of our current self-hosted <strong>ERP</strong> system to to a new<strong> SaaS product</strong>. You will work closely with various teams within the organization and external consultants to ensure the project is completed successfully.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Develop and oversee the Banner SaaS project plan, ensuring it aligns with the university's goals and objectives.</p><p>• Manage project timelines, scope, and milestones for successful completion within the set budget.</p><p>• Identify potential risks to the project and develop strategies to mitigate them.</p><p>• Collect and analyze stakeholder requirements to align with the new system.</p><p>• Identify opportunities for process and data access improvements and automation with foundational technologies.</p><p>• Support the planning of the redesign of current Banner integrations, modifications, and workflows.</p><p>• Build and maintain relationships with university leaders, team members, stakeholders, and partners.</p><p>• Document project progress, decisions, risks, tasks, and costs, and communicate them through various means, including a project dashboard.</p><p>• Manage the project budget, ensuring resources are allocated effectively.</p><p>• Schedule functional and technical resources, both internal and external</p> Magento 2 Business Analyst / Project Manager <p>We are offering an exciting opportunity for an <strong>HYBRID, <u>Magento 2 Business Analyst / Project Manager</u></strong> with retail industry experience, with a company based out of New Jersey. In this role, you will be responsible for aligning business objectives with technical execution to deliver value to our customers. You will gather requirements, manage project timelines, and collaborate with cross-functional teams to ensure project success.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong></strong></p><p>• Facilitate requirement-gathering sessions with stakeholders, converting business needs into actionable technical specifications.</p><p>• Oversee project plans, timelines, and resource allocation, ensuring initiatives are delivered in a timely manner.</p><p>• Serve as the primary contact between business and technical teams, fostering clear communication and alignment on project goals.</p><p>• Supervise all stages of the project lifecycle, from initial planning to post-launch review, guaranteeing project objectives are met.</p><p>• Regularly update project status and proactively address potential risks or challenges to project success.</p><p>• Utilize data and performance metrics to inform decision-making and continuous improvement.</p><p>• Collaborate closely with development, QA, and product teams to refine processes and enhance the overall customer experience.</p><p>• <strong><u>Expertise in Magento Ecommerce, PHP and MySQL</u></strong>.</p> Tax Manager <p>A well-established medium size CPA firm in Central New Jersey, with a national practice, seeks a Tax Manager or Tax director. The successful candidate will work in the office 3 days per week and 2 days at home. The Tax Manager will handle a variety of clients in the healthcare, consumer products, manufacturing, and service industries. This is a newly created position due to the acquisition of two new clients to the firm. The firm offers an excellent benefits and compensation package. The firm also offers a real opportunity for partnership down the road. To apply email a resume in a Word format to Robert Half. Or call Rich Singer, CPA at 848-202-7970 to discuss this opportunity.</p><p><br></p> Accounting Manager <p><strong>Elevate Your Accounting Career with a Fast-Growing, Sustainable Beauty & Wellness Brand!</strong></p><p>Are you ready to make a real impact in a company that’s revolutionizing the beauty space with natural, non-toxic ingredients? Our client, a cutting-edge Consumer Products brand, is on an unstoppable growth trajectory—blending innovation, eco-consciousness, and strategic expansion to reshape the industry.</p><p>They’re looking for a passionate and experienced Accounting Manager to join their energetic, forward-thinking team. If you thrive in a fast-paced, detail-driven role, love solving complex challenges, and are eager to drive financial excellence in a dynamic, high-growth environment, this is the opportunity for you!</p><p><br></p><p><strong>What You'll Do:</strong></p><p>Oversee inventory costing & reporting—ensuring precision and strategic insights that fuel success.</p><p>Collaborate with supply chain & operations—supporting sustainable sourcing and ethical production.</p><p>Lead & mentor a team of skilled inventory accountants—empowering them to excel.</p><p>Shape financial strategy—streamline processes, optimize inventory management, and enhance sustainability initiatives.</p><p><br></p><p>This company embraces flexibility, offering a generous weekly WFH schedule while fostering a culture of growth, innovation, and eco-friendly practices.</p> Order Entry/Customer Service <p>The Order Entry/Customer Service Specialist is responsible for processing customer orders, ensuring accurate and timely fulfillment, and providing exceptional service to customers. This role involves maintaining strong communication with customers, assisting with inquiries, resolving issues, and coordinating with internal teams to ensure smooth order processing and delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries regarding product availability, order status, and returns.</li><li>Resolve customer complaints or issues, providing appropriate solutions.</li><li>Maintain professional and courteous communication with customers via phone, email, or chat.</li><li>Maintain accurate customer records, including order history and preferences.</li><li>Update customer information in the system as needed.</li><li>Generate reports related to orders, customer feedback, and any outstanding issues.</li></ul><p><br></p> Admissions Specialist A growing company in Warminster is seeking a Claims Adjuster for a long term engagement. This position is 100% on site and will begin immediately. The primary responsibility of this position is the investigation, evaluation, and settlement (through denial, compromise, or payment) of claims arising from physical damage to vehicles, customer property (including higher and more complex cases), and third-party claims involving medium-to-high exposure bodily injury. The role involves reviewing and negotiating service rates, and handling claims. Success in this role requires experience in claims management, as well as a strong commitment to maintaining the integrity of proprietary information.<br><br>Key Responsibilities:<br><br>Investigation, Evaluation, and Resolution:<br><br>Investigate, analyze, and resolve claims related to vehicle damage, customer property, and medium-to-high exposure third-party bodily injury.<br>Assess claim value and liability to recommend settlements through denial, compromise, or payment.<br>Ensure timely and accurate investigations, leveraging advanced techniques and knowledge of the insurance process.<br>Apply specialized knowledge and techniques for understanding risks, insurance products, and claims investigation processes.<br>Collaborate with other departments and stakeholders to understand risks under management and manage products offered.<br>Handle complex and high-stakes claims requiring sound judgment and thorough analysis.<br>Stakeholder Interaction:Communicate effectively with claimants, legal representatives, and stakeholders to manage expectations and maintain professionalism.<br>Address and resolve disputes or escalated issues on complex claims with diplomacy and tact.<br>Explain policy details, coverage limitations, and claim decision rationale clearly and accurately.<br>Confidentiality and Compliance:<br><br>Ensure the integrity and security of proprietary information throughout claims handling.<br>Adhere to all regulatory and company policies governing the claims process.<br><br>Proficient in using claims management software and tools to process and document cases.<br>Strong mathematical aptitude for calculating damages and analyzing cost implications.<br>Interpersonal Skills:<br><br>Excellent communication skills for interacting with claimants, stakeholders, and team members in a clear and professional manner.<br>Strong negotiation skills for settling claims and managing external vendors or partners.<br>Educational Background:<br>For immediate consideration please call the Trevose office of Robert Half at 215-244-1870, or email your resume to us at Kirk.Forchetti@RobertHalf com. Thank you Marketing Manager We are in search of a Marketing Manager to become part of our team located in Manasquan, New Jersey. In this role, your main focus will be on developing and implementing our corporate communications plan, monitoring client communication strategies, and fostering vendor relationships. This role is situated within the industry and provides an engaging workplace.<br><br>Responsibilities:<br>• Formulate and execute a comprehensive corporate communications plan in line with the company's vision and strategy.<br>• Implement metrics and measurement plans to assess the effectiveness of corporate communications.<br>• Manage all client communication strategies, ensuring the quality of deliverables.<br>• Develop and maintain relationships with vendors to create long-term strategies and improve processes and operations.<br>• Work closely with internal project stakeholders to ensure alignment and support.<br>• Ensure that vendors fulfill contractual obligations, delivering quality products and services on time.<br>• Collaborate with all departments to ensure consistent messaging and branding.<br>• Supervise all graphic design direction.<br>• Evaluate project demands to manage scope, supply, and appropriate staffing to complete plans within the defined budget and schedule.<br>• Foster a productive environment for the creative team, providing both creative and technical leadership. ERP Integration Manager We are in search of an ERP Integration Manager to join our team in the higher education industry. The position is based in Newark, New Jersey and offers a contract to permanent employment opportunity. As an ERP Integration Manager, you will play a crucial role in our digital transformation journey, particularly in the replacement of our Enterprise Resource Platform (ERP) system. You will be responsible for managing the entire ERP program, from selection to implementation, and ensuring post-deployment support. <br><br>Responsibilities: <br><br>• Manage the entire lifecycle of the ERP program, including selection, design, implementation, and post-deployment support<br>• Establish and maintain relationships with system implementers and product vendors<br>• Provide advice to business stakeholders on configuration decisions to ensure a secure, sustainable, functional, and scalable solution<br>• Monitor the progress of the ERP program to ensure it aligns with the plan and budget<br>• Establish a status reporting framework to keep stakeholders informed of the program's progress<br>• Coordinate program activities across multiple departments and stakeholders, ensuring alignment with institutional priorities<br>• Identify and prioritize program requirements that meet the needs of the institution in collaboration with all stakeholder groups<br>• Guide and support program team members to ensure they understand the program's goals and objectives<br>• Ensure the program is completed on time, within budget, and to the satisfaction of stakeholders while adhering to institutional regulations and compliance requirements<br>• Resolve issues and escalate items that require executive attention in a timely manner<br>• Maintain appropriate documentation for program activity tracking and reporting<br>• Ensure the ERP solution is well documented, tested, and all necessary parties are trained appropriately<br>• Assess the impact of decisions on other systems and processes to ensure alignment<br>• Manage and mentor resources Loan Servicing - Support <p>Robert Half is seeking a Loan Servicing Support Specialist in the Middlesex County, NJ area. As a Loan Support Specialist you will be responsible for managing customer applications, keeping records up-to-date, and handling customer inquiries. If you have 1+ years of loan support experience and are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Accurate and efficient processing of customer credit applications</p><p>• Consistent maintenance of precise customer credit records</p><p>• Prompt resolution of customer inquiries</p><p>• Monitoring customer accounts and implementing appropriate actions</p><p>• Utilizing your comprehensive understanding of loans and loan products</p><p>• Applying excellent oral and written communication skills to foster positive working relationships</p><p>• Exhibiting exceptional customer service capabilities while effectively multi-tasking and prioritizing workloads</p><p>• Demonstrating proficient problem-solving and decision-making abilities</p><p>• Working both independently and collaboratively in a time-sensitive environment</p><p>• Adhering to timelines and schedules, demonstrating meticulous attention to detail and accuracy in work</p><p>• Handling confidential information with a high level of moral judgment</p><p>• Thriving in an environment that promotes accountability and growth.</p> Customer Success Manager We are in search of a Customer Success Manager to be part of our team, based in New York. You'll be expected to ensure our customers fully benefit from our product, which in turn leads to strong adoption, satisfaction, and long-term retention. This role will involve direct partnerships with customer leadership, identifying opportunities for expansion, and maintaining strong relationships to prevent customer churn. <br><br>Responsibilities:<br><br>• Engage in strategic partnerships with customer leadership, aligning our solutions with their business objectives.<br>• Drive customer success by ensuring maximum value is derived from our product, leading to strong adoption and long-term retention.<br>• Identify growth and expansion opportunities by understanding customer needs and aligning them with our offerings.<br>• Actively engage customers to drive renewals and mitigate churn by maintaining strong relationships.<br>• Build and maintain relationships with key decision-makers and executives to strengthen long-term partnerships.<br>• Act as a customer advocate within the company, collaborating cross-functionally with sales, product, and support teams to ensure a seamless experience.<br>• Monitor customer usage data, feedback, and market trends to drive strategic initiatives that enhance customer success.<br>• Utilize your skills in key account management, product management, and stakeholder engagement to influence decision-makers and drive strategic initiatives within customer organizations. Proofreader <p>We are seeking a highly qualified <strong>Subject Matter Expert (SME)</strong> in second-language acquisition with advanced proficiency in <strong>French and Spanish</strong>, to work across <strong>engineering, product management, and UX teams</strong> to develop and evaluate innovative language learning solutions for our client. You’ll play a pivotal role in advancing language learning metrics, product insights, and creating evidence-based strategies for proficiency assessment.</p><p><strong> </strong></p><p><strong>Duration:</strong>         Permanent Position </p><p><strong>Start Date:</strong>       ASAP (Ideally before March 31, 2024)</p><p><strong>Remote:</strong>           Open to candidates nationally, though preference will be given to candidates who can align with US Pacific Time.</p><p><strong> </strong></p><p><strong>Key Qualifications:</strong></p><ul><li><strong>PhD</strong> in Linguistics, Second-Language Acquisition, Language Education, or a related field.</li><li><strong>Advanced proficiency</strong> in <strong>French and Spanish</strong> (native in one and advanced in the other). Proficiency in <strong>Italian</strong> or <strong>Portuguese</strong> is a plus.</li><li>Expertise in <strong>language learning science</strong>, particularly with designing and evaluating proficiency metrics and language learning solutions.</li><li>Demonstrated ability to work cross-functionally with product, engineering, and UX teams to develop actionable insights.</li><li>Strong communication and organizational skills, with a proven ability to work in a <strong>team-oriented and remote environment</strong>.</li></ul><p><strong> </strong></p><p><strong>Preferred Skills:</strong></p><ul><li>Experience in developing tools for second-language assessment or working with language education methodologies.</li><li>Familiarity with product testing, data analysis, and user feedback evaluation in a language learning or educational product context.</li><li>Comfortable collaborating in multidisciplinary teams and operating in fast-paced environments.</li></ul><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate closely with engineers, product managers, and UX teams to:</li><li>Develop, evaluate, and refine <strong>language learning metrics</strong> and proficiency systems.</li><li>Analyze effectiveness and provide <strong>data-driven insights</strong> into language product performance.</li><li>Leverage your language expertise to ensure product solutions align with best practices in second-language acquisition.</li><li>Participate in discussions around <strong>learner behavior</strong> and provide recommendations for improved educational outcomes.</li><li>Continuously assess project goals, usability, and user experience insights.</li></ul><p> </p><p> </p><p> </p> Account Manager We are on the hunt for a proficient Account Manager to be a part of our dynamic team. This role is pivotal in the Marketing/PR industry and is situated in Montvale, New Jersey, United States. As an Account Manager, your role will encompass the management of customer accounts, resolving inquiries, and maintaining customer records. Moreover, your role will involve handling the processing of customer credit applications.<br><br>Responsibilities:<br><br>• Efficiently manage customer accounts and ensure they are monitored appropriately.<br>• Resolve all customer inquiries promptly and professionally.<br>• Handle the processing of customer credit applications with accuracy and efficiency.<br>• Maintain customer records with a high degree of accuracy.<br>• Utilize 3M and other Accounting Software Systems effectively for customer account management.<br>• Leverage ADP - Financial Services for financial management related to customer accounts.<br>• Employ ATS - Asynchronous Transfer Mode for effective communication and data transfer.<br>• Use CRM and About Time tools for efficient customer relationship management and time management.<br>• Oversee accounting functions related to customer accounts and ensure their smooth operation.<br>• Handle billing functions and ensure timely and accurate billing.<br>• Participate in budget processes and ensure they align with customer account management requirements.<br>• Assist in campaign planning to further enhance customer relationships. Global IT PMO Director <p>We are in search of a IT PMO Director to join our team in the non-bank holding company industry, located in Fairfield County, Connecticut. Your role will be focused on managing and guiding project implementation within our global IT framework. You will also be tasked with providing training to our business units, conducting project health checks, and ensuring compliance with IT governance controls.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee the project implementation framework, ensuring projects meet quality objectives and are executed efficiently.</p><p>• Act as a subject matter expert in project and program management, providing guidance to those in advisory roles.</p><p>• Manage and update the tollgate project management framework based on new insights and learnings.</p><p>• Guide IT functional leads and project managers through the tollgate process.</p><p>• Train and coach business units on project management processes.</p><p>• Ensure thorough requirements gathering and use case scenarios for all business processes.</p><p>• Ensure tollgate checkpoint deliverables are complete and up to standard.</p><p>• Identify risks in the overall project plan, requirements gathering, deliverables, resources, and timelines.</p><p>• Review and sign off on tollgate checkpoints to assure quality control.</p><p>• Conduct regular project health checks and provide guidance on any necessary corrective actions.</p><p>• Monitor all project products for compliance with our IT Governance controls and other regulatory requirements.</p><p>• Report consolidated program, portfolio, and project status to leadership.</p> IT Risk Consultant <p><br></p><p><br></p><p><br></p><p><br></p><p><br></p><p>Robert Half is seeking a Senior Risk Consultant. Does this sound like you?</p><p>The purpose of this job includes supporting the management of all aspects of BCM framework, policy and procedures, lifecycle activities, liaison with IRMs, ADC, EO and FLU business partners, reporting requirements to local management and HO, incident responses, and any other ad hoc project requirements geared towards improvements of program quality, BCM readiness and operational resilience.</p><ul><li>Assist in reviewing and updating BCM Policy and Procedures to ensure alignment with regulatory requirements</li><li>Assist in coordinating business impact analysis and risk assessment processes, updating relevant information as required</li><li>Assist in reviewing and updating branch-wide and departmental BC plans</li><li>Assist in planning, organizing, executing and evaluating BCM related exercises and tests</li><li>Assist in completing BCM related reports, including committee reports</li><li>Assist in managing any other BCM related activities as directed</li></ul><p><br></p>
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