<p>We are looking for a detail-oriented and customer-focused Dispatcher to join our team in Medford, New Jersey. In this role, you will oversee daily dispatch operations, ensuring timely and efficient coordination of services. This is a long-term contract, offering an exciting opportunity to contribute to a fast-paced and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and dispatch service personnel to meet customer requests and project deadlines.</p><p>• Manage incoming service calls and address customer inquiries</p><p>• Utilize computer-aided dispatch systems to accurately record and track service assignments.</p><p>• Coordinate logistics to optimize efficiency and ensure timely service delivery.</p><p>• Maintain detailed records of service activities, including updates and follow-ups.</p><p>• Communicate effectively with clients and team members to provide updates or resolve issues.</p><p>• Monitor schedules and adjust assignments as needed to accommodate changing priorities.</p><p>• Support office operations by assisting with administrative tasks related to dispatching.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Uphold a high standard of customer service across all interactions and processes.</p>
<p>Salary is 65,000 - 70,000.</p><p><br></p><p>Benefits include health, dental, and vision insurance, 401k, and PTO.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and organize sales orders for customer approval and signatures.</p><p>• Coordinate with sales representatives to verify order accuracy and ensure timely processing.</p><p>• Communicate regularly with the Purchasing Manager and Dispatcher to align material needs and delivery schedules.</p><p>• Provide daily updates to customers regarding order status and delivery timelines.</p><p>• Address customer inquiries promptly and offer effective solutions to resolve issues.</p><p>• Assist in completing credit applications and review sales orders for compliance.</p><p>• Maintain accurate customer records and oversee the invoicing process.</p><p>• Collaborate with team members to support departmental goals and foster a positive working environment.</p><p>• Adapt to changes in workflows and procedures to optimize efficiency.</p><p>• Take initiative to manage responsibilities independently while adhering to company policies.</p>