Customer Service Representative<p><br></p><p><strong>Robert Half is hiring for a fully onsite Call Center Representative for a contract to hire opportunity in North Huntingdon/Irwin area. The hours for this position are M-F 8AM-4PM. Pay is based of experience $17-$18 an hour. </strong></p><p><br></p><p>Call Center Representatives for our Taxpayer Service department will manage all calls and emails received from taxpayers with questions about their accounts and/or taxes being collected. Assist with other tasks to support the team, other business units, perform outbound calls, continued training, and increase professional development as required. Opportunities for hybrid schedule pending completion of full training.</p><p><strong>Primary Responsibilities</strong></p><p>· Customer service provided on phone, emails and / or chats</p><p>· Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer or troubleshooting for a positive customer experience</p><p>· Ability to learn and follow all customer service procedures and policies</p><p>· Utilize knowledge of tax types collected</p><p>· Utilize knowledge of municipalities and school districts for which the client collects taxes</p><p>· Ability to modify address changes and create new accounts in client’s applications</p><p>· Process credit card payments and / or ACH payments</p><p>· Ability to sufficiently memo the client’s applications</p><p>· Expand job knowledge and develop expertise to progress forward in job development</p><p><br></p><p><strong>Secondary Responsibilities</strong></p><p>· Demonstrated ability to listen and retain knowledge</p><p>· Ability to accurately and attentively complete detailed tasks</p><p>· Keep up to date regarding changes in daily responsibilities or job processes</p><p><br></p><p><br></p>Data/Information ArchitectWe are offering a long term contract employment opportunity for a Data/Information Architect in Pittsburgh, Pennsylvania. The individual will be part of a team that leverages data modeling, database design, and data management strategies in a variety of client companies. <br><br>Responsibilities:<br>• Develop and implement data management strategies to support business objectives.<br>• Design and construct databases using technologies such as SQL, Oracle, or NoSQL, ensuring optimal performance.<br>• Create data models that enable the efficient use and storage of data.<br>• Utilize cloud data platforms like AWS, Azure, or Google Cloud for data storage and retrieval.<br>• Use data management tools and practices to maintain the integrity and security of databases.<br>• Analyze and resolve data-related issues using strong analytical and problem-solving skills.<br>• Collaborate with team members and communicate effectively to ensure the successful completion of projects.<br>• Leverage knowledge in Business Intelligence (BI) and Analytics to provide insights and recommendations.<br>• Employ EO/IR systems and Erwin Data for complex data processing.<br>• Adhere to data governance principles to ensure data accuracy and consistency.Human Resources (HR) ManagerWe are in need of a diligent Human Resources (HR) Manager to be a part of our team in the industry located in GREENSBURG, Pennsylvania, United States. In this role, you will be entrusted with the task of managing customer applications, maintaining precise customer records, and addressing customer inquiries. You will also have the responsibility to supervise customer accounts and take necessary actions. <br><br>Responsibilities: <br><br>• Efficiently and accurately process customer credit applications <br>• Preserve precise customer credit records<br>• Provide explanations on company personnel policies, benefits, and procedures to employees or job applicants<br>• Address questions about eligibility, earnings, benefits, and other significant information<br>• Prepare and compile reports and documents related to personnel activities<br>• Post job vacancies for available positions<br>• Conduct new permanent orientations as part of the onboarding process<br>• Schedule and conduct background checks for applicants and Agency personnel<br>• Review timesheets, wage computation, and other information to detect and reconcile payroll discrepancies<br>• Process and issue employee paychecks and statements of earnings and deductions.Contracts Administrator<p>Robert Half is looking for a detail-oriented Contracts Administrator to join a team on a long-term contract basis in Pittsburgh, Pennsylvania. In this Contracts Administrator role, you will play a pivotal part in managing contract administration functions, supporting both federal and non-federal agreements. If you have a background in legal or grants administration and thrive in a highly organized environment that would be ideal! Do not let this Contracts Administrator opportunity pass you by. Put your talents to the test and click the apply button. If you have any questions, please contact Robert Half at 215-988-1781 and mention job reference# 03720-0013221616.</p><p><br></p><p>As a Contracts Administrator your responsibilities will include but aren't limited too:</p><p>• Oversee contract management processes, including drafting, reviewing, and maintaining legal documents.</p><p><br></p><p>• Maintain and update legal and contractual databases to ensure accurate and organized records.</p><p><br></p><p>• Support the closeout of projects by tracking agreement statuses and ensuring compliance with contractual terms.</p><p><br></p><p>• Summarize key contractual terms and conditions for internal stakeholders.</p><p><br></p><p>• Manage document workflows and ensure timely approvals and signatures.</p><p><br></p><p>• Provide support for federal and non-federal contracting efforts, ensuring adherence to applicable regulations.</p><p><br></p><p>• Assist with the preparation of amendments, audits, and billing functions as needed.</p><p><br></p><p>• Ensure compliance with government grant requirements and federal contracting standards.</p><p><br></p><p>• Collaborate with internal teams to address contract-related inquiries and provide guidance.</p><p><br></p><p>• Uphold confidentiality and handle sensitive information with discretion.</p>Administrative AssistantWe are looking for a dedicated Administrative Assistant to join our team in Waynesburg, Pennsylvania. This position involves a blend of front desk duties and administrative tasks, including accounts payable and receivable responsibilities that can be learned on the job. As this is a Contract-to-permanent opportunity, we are seeking someone who is reliable and eager to contribute to the success of our organization.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, assisting visitors and managing incoming inquiries.<br>• Handle accounts payable and receivable processes, with training provided as needed.<br>• Perform accurate and efficient data entry tasks to maintain organizational records.<br>• Manage email correspondence and respond promptly to inquiries.<br>• Schedule and coordinate appointments to optimize workflow.<br>• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks.<br>• Provide exceptional customer service to internal and external stakeholders.<br>• Answer inbound calls and make outbound calls as necessary.<br>• Maintain an organized and detail-oriented workspace.<br>• Support additional administrative functions as required.staff accountant<p>We are looking for a detail-oriented Staff Accountant for a client south of Pittsburgh. </p><p>Job duties: </p><p>• Prepare accounts receivable invoices to ensure timely billing.</p><p>• Handle accounts payable, including processing payments.</p><p>• Assist in month-end close processes, post journal entries and reconcile accounts.</p><p>• Contribute to financial reporting by maintaining the general ledger and ensuring data integrity.</p><p>• Provide support for audits and other financial reviews as required.</p>Accounts Payable Clerk<p><strong>Job Summary</strong></p><p>We’re seeking a detail-oriented <strong>Accounts Payable Specialist</strong> to join a fast-paced environment on a temporary basis. This individual will manage high-volume invoice processing, ensure timely payments to vendors, and maintain accurate accounting records. The ideal candidate will have prior experience using Sage ERP software and thrive in a deadline-driven setting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process and code <strong>high volumes of invoices</strong> daily with accuracy and efficiency.</li><li>Review purchase orders and match invoices to ensure timeliness and compliance with company policies.</li><li>Utilize <strong>Sage (ERP)</strong> software for accounts payable processing, vendor setup, and reporting.</li><li>Investigate and resolve discrepancies with vendors, purchase orders, and payment terms.</li><li>Collaborate with internal departments to ensure accurate approvals and documentation for payments.</li><li>Perform vendor account reconciliation and manage aging schedules to maintain positive relationships.</li><li>Prepare weekly check runs, ACH payments, and wire transfers as needed.</li><li>Maintain organized and up-to-date files and documentation in compliance with company policies and audits.</li><li>Assist with month-end close processes, including accruals and accounts payable reporting</li></ul><p><br></p>Human Resources (HR) Assistant<p>Our Client in the Shadyside area is looking for a contract until the end of July for an HR Assistant. The hours are 8:30AM-4:30PM with the option of a 30 minute to 1 hour lunch. The pay ranges from $25-$26 an hour based off of experience. </p><p> </p><p><strong>Job Description: </strong></p><p>We are seeking a detail-oriented HR Benefits and Employee Experience Specialist to support key HR functions and provide exceptional employee service. This role focuses on benefits administration, worker’s compensation, FMLA, and immigration processes, while requiring adaptability and strong customer service skills in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Explain and manage employee benefits while resolving issues with our 3rd party Benefits Administrator.</p><p>Oversee worker’s compensation and FMLA cases, ensuring compliance and smooth resolution.</p><p>Support employment-based immigration processes or show willingness to learn this function.</p><p>Quickly adapt to and learn our HRIS system, Workday, launching 7/1/25.</p><p>Provide responsive employee support via email, walk-ins, or other communications.</p><p><br></p>Human Resources (HR) Manager<p>We are seeking a Human Resources (HR) Manager to join a non-profit team located east of Pittsburgh. As an HR Manager, you will be tasked with overseeing all activities of the HR department, managing human resources plans, and administering personnel policies. You will also be responsible for implementing strategic recruitment plans and ensuring compliance with federal and state regulations.</p><p><br></p><p><strong>Essential Duties and Responsibilities</strong></p><p>The essential functions include, but are not limited to the following:</p><ul><li>Overseeing and managing the Human Resource department; planning, organizing, and controlling all activities of the department</li><li>Developing and administering various human resources plans and procedures for all company personnel; participating in developing department goals, objectives, and systems </li><li>Coaching and counseling managers through performance management initiatives</li><li>Implementing and annually updating compensation programs; conducting annual salary surveys and developing merit pool (salary budget), analyzing compensation, and monitoring performance evaluation program and revising as necessary </li><li>Developing, recommending, and implementing personnel policies and procedures, preparing and maintaining Employee Handbook</li><li>Performing benefit administration to include claims resolution, invoice approval, and annual re-evaluation of policies for cost effectiveness, information activities program, and cash flow </li><li>Maintaining compliance with federal and state regulations, including reporting and posting obligations</li><li>Developing and implementing strategic recruitment plan; ensuring selection of highly qualified personnel</li><li>Establishing and maintaining department records and reports; recommending new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed</li><li>Participating in administrative staff meetings; attending other meetings with business partners</li><li>Conduct an annual staff satisfaction survey, analyze results and implement related initiatives.</li><li>Coordinate with Credentialing Specialist for clinical staff hiring and retention of personnel and licensure documents.</li><li>Manage and assist leadership and managers with job performance evaluation and related staff support and education, with the goal of each staff member functioning to his/her highest capability.</li></ul><p> </p>Credit Manager<p><strong>Job Summary</strong></p><p>The credit manager is responsible for managing and monitoring credit approvals, evaluating customer creditworthiness, setting credit limits, and ensuring timely collection of outstanding accounts. They work closely with internal teams such as accounting, finance, and sales to optimize cash flow while minimizing credit risk.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Credit Risk Assessment:</strong> Evaluate creditworthiness of customers or clients by reviewing financial statements, payment history, and credit reports. Develop risk mitigation strategies where necessary.</li><li><strong>Credit Approval & Limits:</strong> Make decisions on credit applications, including setting appropriate credit limits that align with the company’s risk tolerance and business objectives.</li><li><strong>Collection Activities:</strong> Oversee collections to ensure timely payments. Address overdue accounts by negotiating payment plans, initiating legal proceedings if necessary, or recommending write-offs.</li><li><strong>Reporting:</strong> Prepare and present regular reports to management on credit risk exposure, collections status, and related financial metrics.</li><li><strong>Relationship Management:</strong> Build strong relationships with clients to facilitate timely payments, support customer satisfaction, and solve disputes or billing concerns.</li><li><strong>Team Management:</strong> Supervise and guide credit and collections team members, providing training, mentorship, and performance evaluations.</li><li><strong>Auditing and Compliance:</strong> Ensure adherence to relevant laws, regulations, and company policies in all credit functions. Conduct regular audits of credit-related activities for accuracy.</li></ul><p><br></p>Customer Service Representative<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p><br></p>