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8 results for Help Desk Analyst in Wilmington, DE

Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
  • 2026-05-12T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • remote
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Monday to Friday 8am-4:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p>
  • 2026-05-12T00:00:00Z
Help Desk Analyst
  • Philadelphia, PA
  • onsite
  • Temporary to Hire
  • 20 - 22 USD / Hourly
  • <p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 9am-5:30pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p>Responsibilities:</p><p>• Provide first-line technical assistance for hardware, software, and access-related issues reported by end users.</p><p>• Investigate and resolve problems within Microsoft Windows and Windows 10 environments using sound troubleshooting practices.</p><p>• Manage incoming service desk tickets by documenting issues clearly, prioritizing requests, and following through to completion.</p><p>• Support user account administration tasks such as password resets, access updates, and directory-based account maintenance in Active Directory.</p><p>• Escalate more complex incidents when needed while maintaining communication with users on status and next steps.</p><p>• Track recurring issues and contribute helpful documentation or guidance to improve support efficiency.</p><p>• Assist with desktop-related setup, configuration, and routine maintenance to ensure reliable day-to-day operations.</p>
  • 2026-05-12T00:00:00Z
Data Analyst
  • Philadelphia, PA
  • onsite
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for an experienced Data Analyst to support healthcare initiatives in Philadelphia, Pennsylvania. This is a long-term contract position that requires strong analytical skills and a focus on fraud detection and prevention. The ideal candidate will leverage data-driven insights to enhance decision-making and ensure the integrity of healthcare operations.<br><br>Responsibilities:<br>• Conduct detailed data analyses to identify patterns of suspected fraud and anomalies in healthcare systems.<br>• Develop and implement fraud detection models using advanced analytics tools and techniques.<br>• Collaborate with cross-functional teams to investigate potential fraudulent activities and propose actionable solutions.<br>• Utilize platforms such as Epics and Chartmaxx to extract and analyze data effectively.<br>• Generate comprehensive reports and dashboards to present findings and support decision-making.<br>• Monitor ongoing healthcare operations to ensure compliance with anti-fraud protocols.<br>• Optimize data workflows and processes to enhance efficiency and accuracy.<br>• Stay updated on industry trends and best practices in fraud analytics and healthcare data analysis.<br>• Provide recommendations to improve system integrity and prevent future fraudulent activities.
  • 2026-05-20T00:00:00Z
Workday Testing Analyst
  • Norristown, PA
  • remote
  • Temporary / Contract
  • 0 - 0 USD / Yearly
  • We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality.<br>• Create detailed test scripts and generate test data to ensure accurate validation of system processes.<br>• Oversee all testing activities, including execution, documentation, and tracking of issues.<br>• Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies.<br>• Conduct usability testing to evaluate system performance, scalability, reliability, and security.<br>• Document and monitor testing progress and results, providing detailed reports to stakeholders.<br>• Collaborate closely with configuration and compliance teams to ensure thorough testing coverage.<br>• Participate in project meetings and deliver status updates to managers and team leads.<br>• Escalate any testing-related issues promptly to ensure timely resolution.<br>• Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
  • 2026-05-19T00:00:00Z
Operations Analyst
  • Horsham, PA
  • onsite
  • Permanent / Full Time
  • 55000 - 70000 USD / Yearly
  • <p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
  • 2026-05-01T00:00:00Z
Analyst
  • Horsham, PA
  • onsite
  • Permanent / Full Time
  • 55000 - 65000 USD / Yearly
  • <p>We are looking for an Analyst to join our client&#39;s finance team in the Horsham, Pennsylvania area. This position plays an important role in tracking commission-related activity, supporting collections, and helping maintain accurate financial records. The ideal candidate is detail-oriented, organized, and comfortable working across reporting, reconciliation, and follow-up tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Record commission payments and input invoice and order details into internal systems with a high degree of accuracy</p><p>• Review aging items and proactively follow up with manufacturers to collect outstanding commission balances</p><p>• Generate and assess reports to identify unresolved transactions, inconsistencies, and collection priorities</p><p>• Assist with monthly reconciliation activities to confirm alignment between financial records and operating systems</p><p>• Contribute to month-end close by validating entries, researching differences, and helping clear exceptions</p><p>• Coordinate with internal stakeholders and leadership to provide updates on commission activity and outstanding issues</p><p>• Organize supporting documentation and maintain clear records related to commission processing and collections</p><p>• Prepare recurring reports and distribute information needed for routine finance operations</p><p>• Support finance process enhancements that improve efficiency, accuracy, and visibility into commission activity</p>
  • 2026-05-16T00:00:00Z
Inventory Analyst
  • Exton, PA
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p>We have partnered with a financial service company on their search for an Investment Analyst with proven experience extracting and manipulating financial data. This role will consist of analyzing financial data, evaluating investment opportunities, and providing revenue generating insights to support investment decision-making. In addition to conducting comprehensive financial analysis of companies, industries, and markets you will also, perform extensive research, assist with financial modeling, complete risk assessments to help maximize investment returns, and collaborate with portfolio managers, research teams, and other stakeholders to contribute to investment strategies.</p><p><br></p><p>Major Responsibilities</p><p>·      Provide financial analysis, forecasting and reporting </p><p>·      Develop strategic initiatives</p><p>·      Budgeting &amp; Forecasting</p><p>·      Variance Analysis</p><p>·      Generate periodic asset allocation reports</p><p>·      Maintain knowledge of regulations and policies</p><p>·      Integrate financial data</p><p>·      Prepare financial reports with key metrics</p><p>·      Establish financial trends and make recommendations</p><p>·      Resolve data discrepancies</p><p>·      Ensure compliance with relevant financial regulations</p>
  • 2026-05-07T00:00:00Z