We are looking for a dedicated Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position offering a dynamic work environment where you will engage with customers and ensure their needs are met efficiently. The role offers a mix of onsite and hybrid work arrangements after the initial training period.<br><br>Responsibilities:<br>• Handle inbound calls promptly and efficiently, addressing customer inquiries and resolving issues.<br>• Provide accurate information related to billing, services, and account management.<br>• Utilize CRM tools to document customer interactions and maintain detailed records.<br>• Collaborate with team members to ensure customer needs are met effectively.<br>• Assist customers in navigating company processes and policies.<br>• Identify potential challenges and escalate them to appropriate departments when necessary.<br>• Support emergency operations during storm shifts or other urgent situations.<br>• Deliver exceptional customer service while maintaining a positive and detail-oriented approach.<br>• Adapt to hybrid work schedules, including onsite and remote work as needed.
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p><strong>Overview</strong></p><p>We are seeking an administrative specialist to join our team. This position provides technical, clerical, and fiscal support to the Director of Assessing and the Board of Assessors. Responsibilities include preparing tax bills, maintaining property records, processing exemptions and abatements, and assisting residents with inquiries. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and process real estate and excise tax bills, abatements, and related records.</li><li>Update property ownership and sales data in the CAMA system; research MLS listings for assessment accuracy.</li><li>Generate and maintain sales reports using SQL; provide public access to reports.</li><li>Download and review deeds and related documents; ensure accurate records and assist residents with requests.</li><li>Review confidential exemption applications, determine eligibility, and enter data into Munis; report to MA DOR via Gateway.</li><li>Process excise tax commitments from RMV, calculate dealer plate bills, and authorize abatements; liaise with RMV and other towns to resolve errors.</li><li>Log building permits, update maps, and verify data with the Building Department.</li><li>Manage Community Preservation Act exemptions, mass mailings, and reporting.</li><li>Maintain the Board of Assessors’ website and certify abutters’ lists for municipal boards.</li><li>Handle monthly cash turnovers and monitor office workflow to meet deadlines.</li><li>Respond to inquiries via phone, email, and in person, explaining laws and procedures.</li></ul>
<p>Our client is a growing organization seeking a <strong>Cash Application Specialist</strong> to support their finance team by ensuring the accurate and timely application of customer payments and the overall integrity of accounts receivable. This role will focus on applying and reconciling daily cash receipts, researching and resolving unapplied or short-paid items, and maintaining accurate records within the ERP system. The specialist will also manage customer deductions and chargebacks, including researching validity, preparing dispute documentation, and partnering cross-functionally with Sales, Supply Chain, Trade Marketing, and Customer Service to drive timely resolution. In addition, the role will support account reconciliations, reporting, credit support, and month-end close activities, while analyzing trends and recommending process improvements in a fast-paced, growing environment.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Our client, a mission-driven professional services organization in the healthcare services sector, is seeking a Staff Accountant to join their growing Corporate Operations team. This is an excellent opportunity for an analytically minded accounting professional who enjoys being a true utility player and working cross-functionally across finance, payroll, AP, and AR.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Payroll review, reconciliation, compliance support, and audit documentation</li><li>Accounts payable, vendor management, and invoice resolution</li><li>Subcontractor agreement audits and billing compliance</li><li>Cash application, AR reconciliation, and payment discrepancy resolution</li><li>Month-end close support, journal entries, reconciliations, and reporting</li></ul><p><br></p><p><br></p>
<p>Robert Half is currently seeking a service-oriented Marketing Specialist for a leading organization. This role offers the opportunity to work directly with business development and operations teams, supporting initiatives designed to secure new business and drive organizational growth. The role is 40 hours per week and hybrid on site 3 days a week!</p><p> </p><p>Key Responsibilities: </p><ul><li>Prepare and manage responses for RFPs and RFQs, ensuring proposals meet client specifications </li><li>Develop client-specific portfolio books and information packages to support outreach efforts </li><li>Maintain accurate project descriptions in internal databases </li><li>Create team and individual resumes as needed Identify and pursue opportunities for press releases and creative projects </li><li>Design and maintain marketing collateral templates Coordinate administrative, support, and production activities as required</li></ul>
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>We are looking for a dedicated Member Services Representative to join our team in Chelsea, MA. In this role, you will provide outstanding customer service, assist members with their financial needs, and ensure efficient branch operations. This is a long-term contract position offering an excellent opportunity to develop your skills in the banking and customer service industry.</p><p><br></p><p>Responsibilities:</p><p>• Deliver exceptional customer service by fostering a welcoming and member-focused environment.</p><p>• Provide accurate information about products and services offered by the Credit Union.</p><p>• Identify member needs through meaningful conversations and recommend appropriate solutions.</p><p>• Process financial transactions with precision and ensure member satisfaction.</p><p>• Familiarize yourself with and adhere to policies and procedures for branch operations, including cash handling, deposits, and audits.</p><p>• Maintain compliance with banking regulations and company standards.</p><p>• Balance daily transactions and reconcile personal cash drawer.</p><p>• Build strong relationships with members and colleagues to enhance trust and collaboration.</p><p>• Learn and utilize digital banking tools, such as online and mobile banking, to assist members effectively.</p><p>• Adapt to changes in technology and operations while embracing new advancements.</p>
<p>We are looking for an Accounts Receivable Specialist to join our team in East Weymouth, Massachusetts. In this role, you will play a key part in managing financial transactions, ensuring accurate billing, and maintaining compliance with payroll and accounting standards. This position offers an opportunity to work in a dynamic environment where attention to detail and teamwork are highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices to customer and vendor portals, resolving any portal-related issues promptly.</p><p>• Generate and review customer statements monthly, coordinating with managers to ensure accuracy.</p><p>• Follow up on outstanding accounts by sending reminders, negotiating payment plans, and maintaining communication with customers.</p><p>• Prepare weekly collection reports, detailing communication, payment commitments, and overdue balances.</p><p>• Maintain organized customer files, including credit applications, agreements, payment records, and other essential documentation.</p><p>• Produce and distribute reports such as invoice summaries and no-service lists for accounts exceeding credit limits.</p><p>• Generate lien waivers for projects and manage the schedule of values and progress billings in collaboration with managers.</p><p>• Reconcile accounts receivable subledger with the general ledger and assist in preparing month-end reports.</p><p>• Support audits and bonding processes by compiling necessary financial documentation.</p><p>• Assist with payroll preparation, verifying time entries and ensuring compliance with labor regulations.</p>
<p>We are looking for an experienced Accounts Receivable Specialist to join our team on a contract basis in Manchester, New Hampshire. In this role, you will oversee essential invoicing, collections, and account reconciliation tasks to ensure smooth financial operations. The ideal candidate will bring expertise in managing receivables and demonstrate strong attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Generate and process daily invoices using ERP software, ensuring accuracy and timely completion.</p><p>• Conduct collections calls to recover outstanding payments while maintaining positive client relationships.</p><p>• Verify and monitor credit insurance limits on receivables to mitigate financial risk.</p><p>• Reconcile accounts to ensure accurate financial reporting and resolve discrepancies promptly.</p><p>• Manage billing functions efficiently, adhering to company policies and procedures.</p><p>• Collaborate with internal teams to address customer inquiries and resolve payment issues.</p><p>• Prepare reports on accounts receivable status and provide insights to support decision-making.</p><p>• Maintain compliance with financial regulations and company standards in all receivable processes.</p><p>• Identify opportunities to improve workflows and enhance the efficiency of accounts receivable operations.</p>
<p>Our client, a professional services consulting firm, is seeking a Controller to join their finance team. This individual will report directly to the Vice President of Finance.</p><p><br></p><p>Job Summary:</p><p>The Controller is responsible for overseeing all operational accounting functions and ensuring accurate financial management to support the organization’s mission and strategic objectives.</p><p><br></p><p>Key Responsibilities:</p><p>-Manage all aspects of the monthly close process, including revenue recognition, general ledger maintenance, and payroll reconciliations.</p><p>-Oversee payroll processing, including compliance with tax jurisdictions and bi-weekly postings to the general ledger.</p><p>-Calculate and process monthly commission payments.</p><p>-Provide HR-related support, including benefits administration, onboarding documentation, and employee file maintenance.</p><p>-Handle accounts receivable activities, including client billing, invoice creation, and collection efforts.</p><p>-Assist in implementing and improving systems, controls, policies, and procedures to support organizational growth.</p><p>-Coordinate with external auditors by preparing necessary account information and documentation for annual audits.</p><p>-Support the annual budgeting process in collaboration with senior finance leadership.</p><p>-Ensure compliance with state reporting requirements.</p><p>-Manage and mentor accounting staff, including accounts receivable/payable personnel.</p><p>-Serve as a backup for all roles within the accounting department as needed.</p>
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Cambridge, Massachusetts. This position is entirely onsite and requires exceptional organizational skills to manage daily operations effectively. As the face of our company, you will play a key role in ensuring smooth communication and welcoming experiences for all guests and visitors.<br><br>Responsibilities:<br>• Create and manage work orders to ensure operational efficiency.<br>• Serve as the primary contact for greeting and checking in guests attending events.<br>• Issue visitor badges and maintain accurate records of guest access.<br>• Provide parking passes to visitors as required.<br>• Answer and direct calls using a multi-line phone system.<br>• Maintain clear and timely email correspondence with clients and internal teams.<br>• Organize files and documents to ensure easy retrieval and secure storage.<br>• Schedule appointments and manage calendars to support team operations.<br>• Utilize Microsoft Office tools, including Excel, Outlook, and Word, for administrative tasks.<br>• Deliver excellent customer service by addressing inquiries and resolving concerns promptly.
<p>Our client, a highly successful national law firm is seeking an experienced Litigation Paralegal to support their legal team in Boston, Massachusetts. The successful candidate will play a vital role in managing litigation cases from start to finish, ensuring thorough preparation and organization. </p><p><br></p><p><strong>Location: </strong>Boston, MA </p><p><strong>Salary: </strong>$60,000 - $85,000 (depending on experience) + amazing benefits!</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage multiple complex litigation matters concurrently while meeting strict deadlines.</li><li>Support all phases of trial preparation, including logistics, case administration, client reporting, expert retention, and client communications.</li><li>Monitor court filings and provide detailed analyses and assessments to attorneys.</li><li>Draft and assist with pre-trial motions, dispositive motions, motions in limine, and other litigation pleadings.</li><li>Meet established billable-hour requirements.</li><li>Review, analyze, and organize discovery materials, including medical records, sales data, employment records, and other case-related documents.</li><li>Prepare comprehensive case assessments and evaluations for review by associates and partners.</li><li>Maintain accurate, contemporaneous tracking and submission of billable time.</li><li>Attend trials and provide direct support to the trial team throughout all phases of trial.</li></ul>
<p>Duties/Responsibilities</p><p>• Accurately review, code and process high volume payables invoices for multiple entities</p><p>• Review and reconcile invoices discrepancies</p><p>• Assist with weekly check, ACH and wire runs</p><p>• Process check request and expense reports in a timely manner</p><p>• Ensure that all daily, weekly and monthly tasks are completed accurately by the assigned deadlines</p><p>• Monitor the accounting inbox, responding to inquiries from vendors, clients, and internal stakeholders</p><p>• Sort, log, scan and file invoices, checks and other documents</p><p>• Responsible for all aspects of payroll</p><p>• Work closely with Human Resources to ensure changes in payroll, benefits, etc</p><p>• Review and reconcile payroll time records for accuracy in preparation for weekly and monthly payroll</p><p>• Calculate payroll adjustments as needed for issuance either manually or through the next available pay cycle</p><p>• Manage workflow to ensure all payroll transactions are processed accurately and timely</p><p>• Process correct garnishment calculations and compliance</p><p>• Process manual checks and any payroll-related entries</p><p>• Create G/L entries for each payroll and rectify with cash accounts</p><p>• Monthly reconciliation of all G/L accounts associated with payroll</p><p>• Enter all updates – bonus/commission/etc</p><p>• Handle and understand inquiries from employees, managers, and corporate team members regarding payroll issues and work on resolution in a reasonable and timely manner</p><p>• Review and validate reports produced as part of the payroll processing cycle to ensure payments to team members are accurate and that all payments have been paid for the payroll period and/or quarterly incentive payout</p><p>• Using knowledge of pay schedules, earning/deduction codes and pay program policies review exception reports and determine reason for potential over/under payments</p><p>• Process W2s, verify year-to-date totals for salaries, income tax withheld, FICA, deductions, tax-deferred annuities</p><p>• Process yearly RSU, ESPP, PTO and Mileage payouts</p><p>• Understand and comply with current and yearly tax thresholds for payroll processing</p><p>• Assist with month end closing</p><p>• Provide support for internal and external audits as needed</p><p>• Cross-train in other specialized areas of the department</p><p>• Perform other duties as assigned</p><p><br></p><p><strong><em>For immediate consideration and resume review, please call me directly! 508-205-2127 Eric Lebow</em></strong></p>
We are looking for a detail-oriented Receptionist to join our team in Swansea, Massachusetts. In this Contract position, you will play a key role in ensuring smooth front desk operations while delivering excellent customer service to visitors and clients. This role requires strong organizational skills and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring their inquiries are addressed effectively.<br>• Schedule appointments and manage calendars using Microsoft Outlook.<br>• Distribute tax returns, provide instructions, and connect clients with tax preparers for further clarification.<br>• Process payments, including credit card transactions and checks, accurately and securely.<br>• Assemble and organize paper tax returns using UltraTax software.<br>• Scan and file documents systematically to maintain accurate records.<br>• Print financial reports as needed and ensure they are prepared for distribution.<br>• Handle shifting priorities and adapt to changes in workload effectively.<br>• Collect and organize client documents in preparation for tax processing.<br>• Provide exceptional customer service, maintaining a friendly and approachable demeanor.
We are looking for a skilled Collections Specialist to join our team in Concord, New Hampshire. This is a long-term contract position offering an excellent opportunity to utilize your expertise in managing commercial and consumer collections. The ideal candidate will excel in handling payment processing and credit-related tasks while ensuring accurate billing and effective collection processes.<br><br>Responsibilities:<br>• Manage and oversee commercial and consumer collections activities to ensure timely payments.<br>• Process and reconcile payments while maintaining accurate financial records.<br>• Evaluate credit risks and implement strategies to minimize outstanding debts.<br>• Communicate with clients and customers to address billing inquiries and resolve disputes.<br>• Monitor and track overdue accounts, initiating appropriate follow-up actions.<br>• Collaborate with internal teams to streamline collection processes and enhance efficiency.<br>• Prepare detailed reports on collection activities and account statuses.<br>• Ensure compliance with relevant laws and regulations while performing collection tasks.<br>• Build and maintain strong, detail-oriented relationships with clients to support positive outcomes in payment resolutions.<br>• Provide recommendations for improving collection strategies and minimizing financial risks.
<p>We are looking for a dedicated Estate Planning Attorney to join a dynamic Trust & Estate firm based in the Greater Worcester area. In this role, you will provide expert guidance and legal support to clients, helping them navigate estate planning, tax matters, and probate processes. This position is ideal for an individual who is passionate about delivering exceptional service and fostering long-term client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Draft and review comprehensive estate planning documents, including wills, trusts, and powers of attorney.</p><p>• Provide legal advice to clients regarding estate tax strategies and asset protection.</p><p>• Oversee probate and estate administration processes, ensuring compliance with all relevant regulations.</p><p>• Collaborate with clients to identify their needs and develop tailored estate planning solutions.</p><p>• Conduct legal research to stay updated on changes in estate planning and tax laws.</p><p>• Represent clients in probate court proceedings and other related legal matters.</p><p>• Manage client cases from inception to resolution, ensuring timely and effective communication.</p><p>• Work closely with financial advisors and other professionals to create integrated estate plans.</p><p>• Help clients navigate complex trust and estate tax issues with precision and clarity.</p>
<p>We are looking for an experienced Senior Tax Manager to join our team in Hopkinton, Massachusetts. In this role, you will lead a talented group while providing expert guidance on tax matters for a diverse range of clients. This is an excellent opportunity to leverage your expertise in tax compliance, returns, planning, and research to deliver outstanding service and contribute to the growth of our practice.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of accountants and managers to ensure accurate and efficient delivery of client services.</p><p>• Conduct comprehensive reviews of tax returns for C-Corporations, S-Corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Supervise and direct team members, providing regular progress updates to senior leadership and partners.</p><p>• Coordinate proactive tax planning meetings with clients and ensure timely submission of tax filings.</p><p>• Apply a strong understanding of reporting requirements, including ASC 740 and other relevant standards.</p><p>• Perform in-depth tax research using tools such as Thomson Reuters Checkpoint and present findings to client management or boards.</p><p>• Build and maintain a reliable referral network to support business development efforts.</p><p>• Manage client relationships to deliver exceptional service and identify opportunities for additional engagement.</p>
<p>A growing wealth management firm is looking for a Financial Advisor to support senior advisors, strengthen client relationships, and help drive business growth. This is a great opportunity for a motivated financial professional ready to advance toward a lead advisor role in a collaborative, client-focused environment. This is fully in office in their North Shore location.</p><p><br></p><p>Key Responsibilities:</p><p>Support senior advisors with client relationship management</p><p>Build relationships with prospective clients and leverage referral networks</p><p>Develop new business through networking and centers of influence</p><p>Provide personalized financial guidance across investment, retirement, estate, tax, and insurance planning</p><p>Conduct regular client reviews and stay current on market trends</p><p><br></p><p><br></p>
We are looking for an experienced Accounts Payable Specialist to join our team in Lexington, Massachusetts. In this long-term contract role, you will play a key part in ensuring accurate and timely processing of financial transactions. This position offers an excellent opportunity to contribute to the efficiency of our accounting operations.<br><br>Responsibilities:<br>• Process and verify invoices with proper coding in compliance with company policies.<br>• Manage Automated Clearing House (ACH) transactions and ensure seamless payment processing.<br>• Conduct routine check runs and ensure timely payments to vendors.<br>• Reconcile vendor accounts and address discrepancies promptly.<br>• Maintain accurate records of accounts payable transactions for auditing purposes.<br>• Collaborate with internal teams to resolve invoice and payment inquiries.<br>• Ensure compliance with accounting standards and internal controls.<br>• Assist with month-end closing tasks related to accounts payable.<br>• Identify opportunities for process improvements within the accounts payable function.<br>• Support the implementation and use of automated systems for invoice processing.
<p>We are looking for a skilled Project Specialist to join our team in Worcester, Massachusetts. In this long-term contract role, you will play a crucial part in advancing operational excellence and driving process improvements within our organization. This position offers an exciting opportunity to contribute to meaningful initiatives with the potential for future growth.</p><p><br></p><p>Responsibilities:</p><p>• Create detailed documentation and process maps to improve operational workflows.</p><p>• Coordinate logistics for events, meetings, and initiatives related to continuous improvement.</p><p>• Track and manage action items to ensure timely completion of project goals.</p><p>• Analyze data and results to identify opportunities for optimization and efficiency.</p><p>• Support the development of an Operational Excellence Center by implementing best practices.</p><p>• Deliver compelling presentations to communicate project findings and recommendations.</p><p>• Collaborate with cross-functional teams to align project objectives and outcomes.</p><p>• Apply continuous improvement methodologies, such as Six Sigma, to enhance organizational processes.</p><p>• Ensure all activities align with strategic goals and organizational standards.</p>
<p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
We are looking for a skilled and detail-oriented Project Administrator (IT) to join our team in Quincy, Massachusetts. This long-term contract position offers an exciting opportunity to support operational efficiency and enterprise architecture processes within a dynamic IT environment. The ideal candidate will bring extensive experience in managing documentation, coordinating logistics, and ensuring the accuracy of deliverables across multiple initiatives.<br><br>Responsibilities:<br>• Coordinate and schedule architecture review meetings, including managing logistics and sending calendar invites.<br>• Gather and analyze requirements to support architecture review requests, ensuring clarity and completeness.<br>• Collaborate with architects and technical leads to oversee daily project activities and resolve issues promptly.<br>• Manage and track documentation, reporting, and tasks using tools such as SharePoint, Confluence, and Teams.<br>• Maintain and update templates and tracking systems for architecture review documentation.<br>• Compile and prepare review materials, including technical diagrams, presentations, and summary reports.<br>• Ensure operational workflows are streamlined and contribute to process improvement initiatives.<br>• Monitor and balance priorities across multiple concurrent projects, adapting to timelines and shifting demands.<br>• Create dashboards and reports using Tableau or other BI tools to facilitate data-driven decision-making.<br>• Uphold high standards of accuracy and attention to detail in all deliverables.
