9 results for File Clerk in Wilmington, DE

Front Desk Coordinator We are hiring for an Adminsitiative Assistant in the Lancaster PA County area! Responsibilities: • Professionally welcome and direct clients and visitors upon arrival.• Efficiently manage incoming calls, including directing to the appropriate parties and taking messages as required.• Coordinate scheduling for client appointments and maintain calendars for staff members.• Ensure proper organization and filing of crucial documents such as tax returns, client records, and invoices.• Generate, print, and distribute correspondence such as emails, memos, and mailings.• Assist with administrative tasks, including data entry and updating client information in the database.• Utilize Microsoft Word for various tasks and maintain organized files.

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative. This role involves a blend of customer service and data entry tasks within a call center environment. Responsibilities: • Managing inbound calls from customers and providing excellent customer service.• Handling customer inquiries and resolving them in a timely manner.• Accurately processing customer credit applications.• Maintaining precise customer credit records.• Monitoring customer accounts and initiating appropriate actions.• Conducting data entry tasks and maintaining customer databases.• Managing email correspondence with customers.• Balancing both inbound and outbound calls efficiently.• Utilizing Microsoft Word and Excel for various tasks.

Customer Service Representative Do you thrive on delivering exceptional experiences to customers? As a Customer Service Representative, you'll play a vital role in ensuring customer satisfaction, resolving inquiries, and supporting our mission of excellence. Robert Half is looking for enthusiastic, detail-oriented individuals who enjoy engaging with people and solving problems. Responsibilities:<ul><li>Interact with customers via phone, email, or live chat to address inquiries, concerns, and requests.</li><li>Provide accurate information about products and services, resolving issues efficiently while maintaining a professional demeanor.</li><li>Track and update customer profiles, orders, or service tickets through the company's CRM or other software tools.</li><li>Escalate unresolved queries to supervisors or the appropriate departments for timely resolution.</li><li>Collaborate with team members to improve customer care processes, providing feedback to help refine workflows.</li><li>Maintain a thorough understanding of company policies, services, and product offerings to better assist customers.</li><li>Consistently meet or exceed performance metrics, including response time, satisfaction ratings, and issue resolution rates.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to be located in Plymouth Meeting, Pennsylvania. The role is a contract to permanent employment opportunity, primarily based on-site. The role is based in the industry and will involve managing customer inquiries, maintaining accurate customer records, and processing customer applications. Responsibilities:• Managing outbound calls and dispatch activities efficiently• Accurately processing customer credit applications• Maintaining and updating customer credit records accurately• Utilizing CRM and IBM AS/400 for various tasks related to customer service and dispatch• Effectively using computer programs and management systems• Employing the 'About Time' software for appropriate tasks• Answering inbound calls and addressing queries promptly

Customer Service Representative We are in search of a Customer Service Representative to join our team based in Vineland, New Jersey. This role provides an opportunity to be part of the customer service function in the industry. The employment offers a long-term contract opportunity. Responsibilities:• Efficiently handle customer inquiries regarding orders, product shipments, and complaints.• Ensure effective and long-term resolution of customer issues.• Communicate courteously, politely, and professionally with customers on a daily basis.• Regularly process reports for the management team for sales analysis.• Enter and confirm customer orders accurately and efficiently.• Maintain customer service standards by answering inbound calls and handling both inbound and outbound calls.• Exhibit proficiency in using Microsoft Word and Microsoft Excel.• Manage email correspondence effectively.• Schedule appointments as required.• Maintain accurate customer records and monitor customer accounts

Customer Support Specialist Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving. What you get to do everyday· Fulfill customer inquiries· Account Management· Troubleshoot software/hardware issues· Build strong customer relationships· Review and analyze customer feedback· Execute remote desktop sessions for troubleshooting· Maintain customer accounts· Document hardware issues· Troubleshoot data performance inquiries· Complete the RMA process

Customer Service Representative We are offering a long term contract employment opportunity for a Customer Service Representative based in New Holland, Pennsylvania. In this role, you will be expected to handle inbound calls, provide exceptional customer service, and perform data entry tasks in a call center environment. Responsibilities • Addressing and resolving customer inquiries and complaints• Handling inbound calls effectively• Maintaining and updating customer records accurately• Conducting data entry tasks and maintaining customer information• Escalating calls to next tier of support as needed• Using database software to track, record, and report customer interactions• Ensuring all email correspondence with customers are handled professionally• Regularly monitoring customer accounts and taking necessary actions

Customer Service Representative We are in search of a Customer Service Representative to be a part of our team in the energy and natural resources industry, located in Middle River, Maryland. This role will require you to serve as the first point of contact for our customers, providing them with exceptional service and handling any inquiries they may have. This role offers a contract to permanent employment opportunity. Responsibilities:• Handle customer inquiries professionally, providing accurate information and ensuring customer satisfaction• Utilize various computer systems and applications to gather necessary information efficiently• Collaborate with team members and other departments to resolve complex customer issues• Maintain a customer-focused approach and demonstrate empathy while addressing customer concerns• Accurately document customer interactions and update customer accounts in the system• Stay up-to-date on product knowledge, industry trends, and company policies• Meet performance metrics and quality standards set by the company• Handle a high volume of inbound calls with a positive attitude• Assist customers by providing product information and offering solutions to ensure customer satisfaction• Process customer applications and maintain accurate customer records.

Account Representative Are you a results-driven professional with a passion for building meaningful relationships and delivering exceptional service to clients in the health care industry? Robert Half is seeking a dynamic Account Representative to join a local health care team. In this role, you will connect with health care professionals and organizations, providing tailored solutions that support their evolving needs. Key Responsibilities:<ul><li>Cultivate and maintain positive relationships with existing and potential health care clients, including providers, clinics, hospitals, and other industry stakeholders.</li><li>Serve as the primary point of contact for your assigned accounts, addressing client questions, resolving issues, and ensuring overall satisfaction.</li><li>Proactively identify new growth opportunities within the health care sector, promote our services, and expand the client base.</li><li>Achieve or exceed designated sales quotas by offering solutions tailored to client needs, negotiating contracts, and closing deals.</li><li>Stay up-to-date on industry trends, regulations, and competitive offerings to continuously position the company as a valued partner in the health care space.</li><li>Partner with internal teams, including marketing and operations, to ensure seamless client onboarding and service delivery.</li></ul>