3 results for Business Continuity Operational Resiliency Remediation Le in Wilmington, DE
Revenue Cycle Business Process Consultant<p>Robert Half is in search of a Revenue Cycle Business Process Consultant who will join a team in the Healthcare industry based in the Philadelphia, Pennsylvania area. As a Revenue Cycle Business Process Consultant, your main role will be to support revenue cycle processes that span multiple departments, workflows, and systems or supports analytic efforts of the revenue cycle through report development, data quality assurance, process mapping, and analysis. If this sounds like you then click the apply the button today.</p><p><br></p><p>As a Revenue Cycle Business Process Consultant your responsibilities will include but aren't limited too: </p><p>• Assume the role of a high-level business process consultant between operations, performance improvement and IT for needs that span boundaries</p><p><br></p><p>• Support business process improvement efforts, including projects to enhance Epic, automation, quality, and efficiency through report writing, analysis, business case development, and data validation</p><p><br></p><p>• Develop and maintain written documentation for processes that exist between departments, systems, external vendors, and payers</p><p><br></p><p>• Communicate information clearly and create an environment where people can engage in open dialogue and reach effective solutions together to optimize workflow or process</p><p><br></p><p>• Direct cross-functional teams to resolve complex issues related to automated workflows or other complex processes</p><p><br></p><p>• Perform business impact reviews of test plans that span across departments, workflows or systems or to assess impact, efficiency, and effectiveness</p><p><br></p><p>• Lead discussions with the business and operational leaders to analyze reporting needs, configure and model data and develop reports using specialized knowledge of reporting applications and software applications</p><p><br></p><p>• Review business process, system or other changes that might impact existing workflows and recommends methods to optimize to desired state and improve efficiency</p><p><br></p><p>• Create, optimize, and support the implementation of processes that link closely to system workflows. Determine how these workflows will impact existing staffing, how to continuously refresh and monitor these flows and recommend optimal change management processes</p><p><br></p><p>• Participate in the review of system or process architecture in scope of assigned projects.</p>Business Analyst IV (Contractor)<p>We are in search of a dedicated Business Analyst IV (Contractor) to join our team based in Philadelphia, Pennsylvania. As a Business Analyst IV (Contractor), your primary role will be to create and manage documentation for various project stages, design processes, and define business requirements. You will be working on both single and multiple projects, creating new processes for product launches, and supporting ongoing roadmap items.</p><p><br></p><p>Resource will be responsible to document artifacts that will be used for various stages of a project's life-cycle. Documentation supporting process design and business requirements will be a large portion of the role. Effort may be within a single project or across multiple projects. Create new process for new product launch and support in flight road map items Voice Products.</p><p><br></p><p>Partner with product owners to identify document business and system requirements and processes for new product launches.</p><p>- Serve as product process and system Subject Matter Expert.</p><p>- Align with Order Management Tech Ops and Care implementation stakeholders to ensure product process and system requirements are aligned with business objectives and customer experience goals.</p><p>- Own business requirements gathering and development for new product deployment</p><p>- Support reviews of business process requirements and test plans to help clarify objectives during system development</p><p>- Interface with business partners and stakeholders to drive and execute change management</p><p>- Support system deployment by gathering/documenting/sharing user feedback</p><p>- Document and communicate business requirements and process flows</p><p>- Develop operation focused detailed process features and user stories</p><p>- Participate in Joint Application Development JAD sessions with System Engineering SE resources</p><p>- Review Business Requirements with Key Stakeholders and Project Managers to ensure that a Project scope and core request is fulfilling what the stakeholders have requested</p><p>- Prepare status updates and communicate issues to leadership as needed</p><p>- Includes analysis of business and user needs documentation of requirements and support of translation into proper system requirements specifications</p><p>- Recommends course of action related to process and system impacts that may negatively affect internal or external customer experience</p><p>- Based on stakeholder feedback finalize Business Requirements and update Process Flows to incorporate changes made to the standard Business Procedures</p><p>- Supports the testing team and business users in validating that the programs meet the requirements</p><p>- Consistent exercise of independent judgment and discretion in matters of significance</p><p>- Regular consistent and punctual attendance</p><p>- Must be able to work nights and weekends variable schedules as necessary</p><p>- Other duties and responsibilities as assigned</p>Asset Management Operations Specialist I - Market AWe are offering a short term contract employment opportunity for an Asset Management Operations Specialist I - Market A in the manufacturing industry, located in Norristown, Pennsylvania, 19401, United States. As an Asset Management Operations Specialist I - Market A, you will be involved in various tasks from processing customer applications to maintaining accurate customer records and resolving customer inquiries. You will also closely monitor customer accounts and take appropriate action as needed.<br><br>Responsibilities:<br>• Efficiently process customer credit applications<br>• Maintain accurate customer credit records<br>• Monitor customer accounts to ensure smooth operations<br>• Resolve customer inquiries in a timely and detail-oriented manner<br>• Reconcile unapplied cash for accurate posting and accounting<br>• Process check applications accurately and promptly, including terminations and consignments<br>• Research and submit refund requests<br>• Carry out reconciliations of accounts for accurate invoicing and delinquency<br>• Handle overflow phone queue and be able to answer basic lease questions<br>• Perform administrative tasks as assigned, including generating and tracking missing and damaged invoices<br>• Manage team email box, ensuring timely distribution of all requests<br>• Understand and adhere to service level agreements<br>• Provide life cycle management support for specific programs for early and end of lease quoting<br>• Distribute requests to appropriate remarketers accurately and timely<br>• Open, review and document all incoming mail in a timely manner.