We are looking for an experienced Accounting Manager/Supervisor to join our team in Pleasant Prairie, Wisconsin. This role offers an exciting opportunity to oversee critical financial functions while contributing to the organization's overall success. The ideal candidate will have a strong background in accounting, exceptional analytical skills, and the ability to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Oversee and maintain the general ledger system, including managing account numbers, cost centers, profit centers, and allocation mappings.<br>• Lead and manage the monthly, quarterly, and annual financial closing processes to ensure accuracy and timeliness.<br>• Perform treasury management tasks, including analysis and reporting.<br>• Handle the preparation and submission of monthly and quarterly sales and use tax returns.<br>• Develop, document, and update departmental standard operating procedures to ensure consistency and efficiency.<br>• Support the year-end audit process by compiling schedules, work papers, and required documentation.<br>• Collaborate with supply chain management to develop and maintain standard costing analysis, including labor and overhead rates, material ledger, and standard costing.<br>• Conduct special financial projects and initiatives to drive organizational improvements.<br>• Assist the FP& A team in creating the annual budget and planning reports.<br>• Foster cross-departmental collaboration to identify optimization opportunities and promote continuous improvement.
<p>Robert half is partnering with Delafield, WI area client in the recruiting for an Accounting Specialist to focus on accounts payable (AP), month-end close processes, and general ledger (GL) maintenance, with additional responsibilities supporting branches with inventory coordination. The successful candidate will play a key role in ensuring accurate financial records, timely processing, and support for branch-level operations.</p><p><br></p><p>This is a permanent placement opportunity with health, dental, vision insurance, 401k match and paid time off. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all AP functions, including invoice processing, vendor communications, payment runs, and reconciliation of AP sub-ledger to the GL.</li><li>Prepare and post journal entries, ensuring the accuracy and completeness of financial transactions.</li><li>Participate in month-end close activities, including account reconciliations, accruals, and preparation of schedules.</li><li>Maintain and reconcile the general ledger, investigating variances and resolving discrepancies as needed.</li><li>Support the branches with inventory-related tasks, such as assisting with inventory counts, reconciliation between physical and system inventory, and processing inventory adjustments.</li><li>Coordinate with branch managers and warehouse teams to resolve inventory discrepancies and implement process improvements.</li><li>Assist with preparation of management reports, financial schedules, and ad-hoc analysis as requested.</li><li>Ensure compliance with company policies, financial controls, and relevant accounting standards.</li><li>Collaborate cross-functionally to facilitate smooth information flow between branches and the main office.</li><li>Maintain organized and up-to-date accounting records and documentation.</li></ul><p><br></p>
We are looking for an experienced Director of Accounting to lead and oversee financial operations within our manufacturing organization in Waukesha, Wisconsin. This position requires a strong commitment to ensuring compliance with accounting standards and implementing best practices across policies and procedures. The ideal candidate will bring expertise in technical accounting, financial reporting, and team leadership.<br><br>Responsibilities:<br>• Manage and guide the transition to new organizational policies and procedures, ensuring seamless implementation.<br>• Evaluate and refine existing accounting processes to improve efficiency and accuracy.<br>• Conduct training sessions and provide clear communication to internal teams regarding updated standards and practices.<br>• Continuously review and optimize group accounting policies to maintain compliance with regulatory requirements.<br>• Stay updated on emerging accounting standards and oversee their integration into company practices.<br>• Prepare and review detailed financial statements, ensuring accuracy and compliance with applicable guidelines.<br>• Collaborate with cross-functional teams and external auditors to address technical accounting challenges.<br>• Ensure timely completion of month-end close activities, maintaining accuracy and adherence to deadlines.<br>• Utilize accounting tools such as BlackLine to support reconciliation and reporting processes.<br>• Provide strategic leadership to the accounting team, fostering growth and collaboration.
<p>We are looking for an experienced Senior Staff Accountant to join our team in Brown Deer, Wisconsin. This role is integral to ensuring the accuracy and integrity of financial reporting while supporting critical decision-making processes. The ideal candidate will bring strong analytical skills and attention to detail to lead financial close activities, prepare detailed reports, and maintain compliance with regulatory and organizational standards.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead and oversee the monthly, quarterly, and annual financial close processes to ensure timely and accurate reporting.</p><p>• Reconcile general ledger accounts and analyze balances to maintain accuracy and compliance with established policies.</p><p>• Prepare and review financial statements, providing insights into trends, variances, and potential issues.</p><p>• Develop and maintain detailed financial, costing, and operational reports to support organizational decision-making.</p><p>• Conduct complex bank and account reconciliations, investigating discrepancies and ensuring resolution.</p><p>• Prepare and file sales and use tax returns, ensuring compliance with state and local regulations.</p><p>• Manage fixed asset records, including capitalization, depreciation, disposals, and reconciliation to the general ledger.</p><p>• Contribute to process improvements and the documentation of accounting procedures to enhance workflow efficiency.</p><p>• Assist in budget preparation, monitoring, and variance analysis to support financial performance tracking.</p><p>• Collaborate with internal departments and external partners to ensure reliable financial information and compliance.</p>
<p>Robert Half is seeking a skilled Controller for a client in the education sector. This position is responsible for the overall management of accounting functions and financial operations, ensuring compliance with institutional, state, and federal requirements. The Controller provides regular financial reporting, supports leadership with financial forecasts, and implements best practices in alignment with GAAP. The role oversees the accounting team and reports directly to the CFO/Vice President, Finance and Administration.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and deliver monthly, quarterly, and annual financial reports, including the Annual Comprehensive Financial Report (ACFR), Uniform Financial Accounting System (UFAS) report, and additional financial statements as required.</li><li>Ensure strict compliance with GAAP, WTCS Financial Accounting Manual (FAM), and other relevant statutory regulations and institutional policies.</li><li>Coordinate and manage the annual financial audit and year-end close process with external auditors.</li><li>Conduct and review monthly cash reconciliations and oversee all aspects of the month-end close process for accuracy and completeness.</li><li>Prepare and submit cost allocation and other financial reports required by the WTCS state office; maintain current knowledge of WTCS reporting guidelines to ensure full compliance.</li><li>Ensure timely, accurate submission of external reports, including IPEDS and HLC requirements.</li><li>Implement, maintain, and optimize financial systems and tools to support the accounting function; enforce internal controls to protect college assets and data integrity.</li><li>Monitor Payment Card Industry (PCI) compliance and update financial procedures to reflect regulatory changes.</li><li>Effectively manage multiple tasks in a dynamic environment—responding promptly to inquiries while meeting critical deadlines.</li><li>Continuously review and improve accounting and financial processes.</li><li>Supervise accounting staff; provide leadership through performance management, training, and support.</li><li>Perform other duties and special projects as assigned.</li></ul>
<p><em>The salary range for this position is $80,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Essential Job Responsibilities</strong></p><p>Shall consist of, but are not limited to the following:</p><ul><li>Prepare monthly, quarterly and year-end financial statements and reporting packages with required supporting documentation for all assigned entities by due dates</li><li>Maintain, review and analyze general ledger accounts in connection with financial reporting processes</li><li>Perform analysis of various balance sheet and income statement accounts to identify irregularities</li><li>Ensure that all bank accounts are reconciled daily and follow-up on reconciling items on a timely basis</li><li>Calculate and post expense accruals with high level of accuracy</li><li>Maintaining amortization schedules and recording of accruals</li><li>Responsible for the preparation of the balance sheet reconciliations for assigned properties</li><li>Reconcile and process intercompany transactions on a monthly basis</li><li>Prepare all monthly property management fee calculations and posting charges to respective properties</li><li>Manage, reconcile and process AP transactions</li><li>Assist the Controller with preparation of monthly cashflow tracking and annual budgets</li></ul>
<p>Are you a highly motivated, team-oriented professional with a passion for leadership and accounting in a dynamic and fast-paced environment? Robert Half is proud to partner with a growing private equity client in their search for a <strong>Controller</strong>. This is an exciting opportunity to join a high-performing organization and make a direct impact on the success of their business.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>As the <strong>Controller</strong>, you will:</p><ul><li>Lead, develop, coach, and maintain the accountability of the accounting team.</li><li>Oversee the Credit and Collections team (CFS) and Accounts Receivable processes.</li><li>Ensure the safe custody of assets, financial records, and corporate documents.</li><li>Manage and improve accounting policies, procedures, and controls.</li><li>Handle treasury management and oversee cash flow.</li><li>Supervise payroll operations and ensure accuracy and compliance.</li><li>Administer the employee 401(k) benefit plan and exercise full ownership.</li><li>Oversee and maximize the utilization of the Sage Intacct G/L System, ensuring it provides critical insights for the business.</li><li>Manage business insurance policies and maintain compliance.</li><li>Take full responsibility for the monthly close process, providing accurate and timely financial reporting.</li><li>Act as a point of contact for the annual audit, working with external auditors to ensure successful completion.</li><li>Oversee income tax functions and coordinate with external accounting firms for tax preparation and filing.</li><li>Collaborate with the Director of FP& A on monthly forecasting, annual financial planning, and financial reporting.</li><li>Work with functional department heads to monitor and manage monthly expenditures and budgets.</li><li>Provide leadership with key financial insights to support informed, strategic business decisions.</li><li>Drive process improvements and kaizen initiatives in the accounting team.</li><li>Perform other ad hoc duties as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Financial Consolidation and Reporting Manager to oversee and optimize financial reporting processes within a global, multi-entity organization. This role involves managing complex consolidation tasks, ensuring compliance with U.S. accounting standards, and driving improvements in close processes. The ideal candidate will have hands-on expertise in OneStream and a strong background in financial planning and analysis.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Lead the monthly, quarterly, and annual financial close processes, ensuring accurate consolidation across multiple legal entities.</p><p>• Review and validate entity submissions, including eliminations, foreign currency translations, and minority interest accounting.</p><p>• Prepare consolidated financial statements and reports in adherence to U.S. accounting standards and corporate policies.</p><p>• Collaborate with regional controllers and corporate accounting teams to resolve intercompany discrepancies and submission delays.</p><p>• Act as a key business expert for OneStream, managing workflows, data submissions, and system improvements.</p><p>• Support the preparation of management and external reporting packages with high attention to detail and accuracy.</p><p>• Coordinate with the OneStream team to optimize system functionality and ensure compliance with internal controls.</p><p>• Develop and maintain standard operating procedures, review controls, and close calendar schedules.</p><p>• Assist with internal and external audits by preparing reconciliations, schedules, and documentation.</p><p>• Identify and implement process improvements and automation opportunities within consolidation and reporting workflows.</p>
<p>🌟 Take the Lead in Shaping Financial Excellence! 🌟</p><p><br></p><p>Bring your accounting expertise to a team where your drive for accuracy, compliance, and collaboration will shine. Robert Half has partnered with one of our long-standing clients in their search for an Assistant Controller. The ideal candidate will have 7+ years of strong accounting experience. Some experience working with a publicly traded organization is preferred! For consideration please call 608-716-5643 or connect with me (Aislynn Dixon) on LinkedIn and send me a message there for more detail. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Prepare and fine-tune quarterly and annual statements, disclosures, and supporting management analysis, with an emphasis on clarity and transparency</li><li>Validate and authorize select entries prepared by junior staff, supporting overall data quality and best practice compliance</li><li>Guide the month-end financial close cycle, producing required schedules, journal entries, and financial reports while ensuring timely completion</li><li>Lead oversight of the organization’s general ledger, ensuring all transactions are precisely documented and reconciled, including transactions between business units</li><li>Organize the preparation of key audit materials for quarterly and year-end financial reviews, including hands-on coordination with external auditors</li><li>Partner on technically complex accounting issues, taking responsibility for documenting guidance and updating policy materials</li><li>Uphold internal control standards for financial reporting, championing compliance initiatives and continuous process improvement in line with regulatory requirements</li></ul>
<p>Robert Half is proud to partner with a premier, rapidly growing client in Milwaukee County to add an experienced Senior Financial Planning & Analysis Manager to lead critical financial planning, forecasting, and performance management efforts for a global industrial organization. This role requires a strategic thinker who can collaborate with senior leadership to drive decision-making through comprehensive analysis and actionable insights. The ideal candidate will bring strong financial expertise, exceptional business acumen, and the ability to excel in a dynamic, multinational environment.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage the consolidation of financial forecasts, annual operating plans, and long-term financial outlooks across global business units and regions.</p><p>• Deliver clear and actionable insights on business performance trends, risks, and opportunities to executive leadership.</p><p>• Support quarterly earnings preparations, including the creation of management reports, board materials, and external communications.</p><p>• Develop and maintain dashboards, KPIs, and scorecards to monitor business performance and strategic progress.</p><p>• Conduct forward-looking analysis to identify opportunities for cost optimization, margin improvement, and business growth.</p><p>• Drive continuous improvement in financial planning processes, leveraging automation and standardization to enhance efficiency and accuracy.</p><p>• Collaborate with Controllership, Treasury, and Operations Finance teams to ensure alignment between financial outcomes and business goals.</p><p>• Lead scenario modeling, sensitivity analysis, and investment evaluations to support strategic initiatives and capital allocation.</p><p>• Mentor and develop a team of finance professionals, fostering a culture of accountability, innovation, and collaboration.</p><p>• Champion the adoption of digital financial tools, including Power BI and OneStream, to enable data-driven decision-making.</p>
<p>We are looking for an experienced Investment/Portfolio Manager to join a boutique law firm located in Lake Geneva, Wisconsin. In this role, you will oversee equity portfolios for high-net-worth and ultra-high-net-worth clients, including personal trusts, partnerships, and foundations. This position offers a unique opportunity to coordinate with external investment managers and brokers while ensuring tailored financial solutions for sensitive client relationships.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize equity portfolios for personal trusts, partnerships, and foundations, ensuring alignment with client goals.</p><p>• Oversee cash flow requirements and manage cash investments for trust accounts, foundations, and partnerships.</p><p>• Monitor portfolio holdings and provide updates on market trends, news, and relevant financial insights to trustees.</p><p>• Collaborate with external brokers to implement investment decisions, handle trust funding, distributions, and charitable donations.</p><p>• Establish and maintain strong relationships with external investment managers, ensuring seamless coordination.</p><p>• Prepare detailed investment performance reports and present findings to clients and stakeholders.</p><p>• Actively contribute to meeting client needs by adapting to various responsibilities within a small and dynamic team.</p><p>• Ensure compliance with relevant regulations and tax laws governing trust investments and accounting.</p><p>• Utilize niche software tools and platforms, including Bloomberg and Morningstar, to support portfolio management efforts.</p>
<p>We are looking for an experienced Accounts Payable Specialist for a Brookfield, Wisconsin area organization. In this role, you will handle various aspects of the accounts payable process, ensuring accurate and timely processing of invoices and payments. The ideal candidate is detail-oriented, highly organized, and capable of maintaining compliance with financial regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and efficiently, ensuring proper coding and compliance with company policies.</p><p>• Conduct regular check runs to ensure timely payments to vendors and suppliers.</p><p>• Review and verify invoice details, including amounts and account codes, for accuracy.</p><p>• Collaborate with internal departments to resolve invoice discrepancies and payment issues.</p><p>• Maintain organized and up-to-date records of all accounts payable transactions.</p><p>• Prepare and analyze accounts payable reports for management review.</p><p>• Assist in month-end closing activities by reconciling accounts payable balances.</p><p>• Ensure adherence to financial regulations and company procedures.</p><p>• Support audit processes by providing necessary documentation and explanations.</p>
<p><strong>Now Hiring! Plant Controller in Janesville!</strong></p><p><br></p><p>A growing, family-owned manufacturing company is seeking a hands-on Controller to oversee all financial and administrative operations, drive cost accounting initiatives, and support HR processes. The ideal candidate will bring 7+ years accounting experience (CPA or CMA preferred), a background in manufacturing, and proven supervisory skills. Join a close-knit team with plenty of autonomy and an opportunity to make a direct impact on business growth. For consideration, please apply with your must up to date resume (in confidence) and call Aislynn at 608-716-5643.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all accounting operations, financial reporting, and compliance with U.S. GAAP</li><li>Lead cost accounting, including analysis of materials, labor, overhead, and production variance</li><li>Direct budgeting, forecasting, and support strategic business planning</li><li>Supervise, mentor, and develop accounting and administrative staff</li><li>Manage payroll, benefits, and insurance programs, including vendor relationships and renewals</li><li>Optimize and implement ERP/HRIS system processes</li><li>Collaborate with operations leadership to evaluate pricing, quoting, and profitability</li><li>Foster a positive team culture, continuous improvement, and cross-department communication</li></ul>
<p>We are looking for a skilled Revenue Cycle Manager for a Waukesha, WI area organization. This role is vital for ensuring the accurate and efficient management of revenue-related activities, including billing, collections, and accounts receivable. If you excel in driving operational excellence and enjoy working in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of the revenue cycle, including billing, collections, and accounts receivable processes.</p><p>• Implement strategies to optimize cash applications and ensure timely payments.</p><p>• Oversee the accuracy and efficiency of healthcare revenue cycle operations.</p><p>• Collaborate with various departments to streamline revenue accounting and reporting.</p><p>• Monitor key performance indicators and generate reports to assess the effectiveness of financial processes.</p><p>• Develop and enforce policies to ensure compliance with regulations and industry standards.</p><p>• Train and mentor staff to improve team performance and knowledge of revenue cycle management.</p><p>• Troubleshoot and resolve discrepancies in billing and payment processes.</p><p>• Identify areas for improvement and recommend innovative solutions to enhance revenue cycle operations.</p><p>• Maintain strong relationships with stakeholders and clients to ensure satisfaction and transparency.</p>
We are looking for an experienced Controller to oversee and manage the accounting operations of our organization in Milwaukee, Wisconsin. In this role, you will lead financial processes, ensure compliance with applicable regulations, and provide strategic guidance to support organizational goals. This position requires a strong background in accounting, exceptional leadership skills, and a commitment to fostering a collaborative team environment.<br><br>Responsibilities:<br>• Manage and oversee daily accounting functions, ensuring accuracy and integrity in the organization’s general ledger.<br>• Provide leadership and supervision for accounting staff, including tasks related to payroll, accounts payable, accounts receivable, and fixed assets.<br>• Lead the monthly, quarterly, and annual financial close processes to deliver timely and accurate reports.<br>• Prepare and present detailed financial statements, management reports, and analyses for internal and external stakeholders.<br>• Coordinate and manage annual audits, acting as the primary point of contact for external auditors.<br>• Ensure compliance with Generally Accepted Accounting Principles (GAAP), federal and state regulations, and grant requirements.<br>• Monitor cash flow and oversee banking relationships to maintain effective cash management.<br>• Develop and implement policies, procedures, and internal controls to enhance organizational efficiency.<br>• Collaborate with various departments to create grant budgets and track financial performance.<br>• Provide guidance and mentorship to accounting staff to build a high-performing team.
<p>We are seeking an experienced <strong>Contract-to Hire Controller</strong> to support the launch and growth of a new manufacturing operation in the United States. The company is headquartered outside of the U.S. and is in the early stages of establishing its U.S. footprint. This role will play a critical part in building the financial infrastructure, establishing controls and policies, and supporting manufacturing operations from day one.</p><p>This is a highly hands-on role requiring deep manufacturing and cost accounting expertise, strong ERP experience (SAP), and the ability to work cross-functionally with both U.S.-based and international leadership. <strong>Fluency in Chinese is required</strong> to effectively partner with headquarters.</p><p><br></p><p><strong>Financial Operations & Close</strong></p><p>Lead all accounting and finance activities for the U.S. manufacturing entity</p><p>Establish and manage monthly, quarterly, and annual close processes</p><p>Ensure accurate financial reporting in accordance with U.S. GAAP and company standards</p><p>Coordinate with external auditors, tax advisors, and local service providers</p><p><strong>Manufacturing & Cost Accounting</strong></p><p>Build and maintain cost accounting structures, including standard costing, variance analysis, inventory valuation, and overhead absorption</p><p>Partner closely with plant operations to support production reporting, inventory controls, and margin analysis</p><p>Develop KPIs and reporting to support operational and financial decision-making</p><p><strong>Collaboration</strong></p><p>Act as a key financial liaison between U.S. operations and international headquarters</p><p>Communicate clearly and effectively in <strong>Chinese and English</strong> with senior leadershi</p>
We are looking for an experienced Inventory Clerk to join our team in Pewaukee, Wisconsin. This Contract to permanent position offers an exciting opportunity to oversee inventory control and logistics processes in a dynamic manufacturing environment. The role is ideal for a detail-oriented candidate with a strong background in managing inventory systems and supply chain logistics.<br><br>Responsibilities:<br>• Develop and implement comprehensive inventory control programs, including training initiatives across departments.<br>• Create internal processes and reporting systems to ensure inventory accuracy and transparency.<br>• Conduct root cause analyses to identify and resolve systemic inventory errors, driving improvements within the organization.<br>• Collaborate with accounting to manage inventory costs and reconcile monthly reports.<br>• Execute cycle counting plans and oversee year-end fiscal inventory processes to guarantee accurate reporting.<br>• Partner with quality assurance teams to manage inventory adjustments related to product holds and scrap.<br>• Coordinate with purchasing teams to negotiate stocking levels and optimize lead times, ensuring cost-effective solutions.<br>• Work with manufacturing teams to establish effective staging and organizational practices that enhance inventory accuracy.<br>• Oversee all aspects of freight negotiations, both international and domestic, to select optimal vendors and shipment methods.<br>• Monitor vendor delivery schedules, address delays, and implement corrective actions to maintain on-time delivery.
<p>We are looking for an experienced and driven Operations Manager to oversee and optimize key workflows and processes within our organization. Based in New Berlin, Wisconsin, this leadership role will focus on improving operational efficiency, mentoring teams, and ensuring seamless collaboration across departments. The ideal candidate will thrive in a fast-paced environment and be committed to driving continuous improvement and scalable growth.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee comprehensive operational workflows, including leasing, fleet administration, vendor coordination, billing, customer service, application processing, and renewals.</p><p>• Develop, refine, and document standard operating procedures (SOPs) to ensure consistency, compliance, and scalability.</p><p>• Monitor and analyze operational KPIs and metrics, implementing corrective actions to address performance gaps and improve outcomes.</p><p>• Lead and mentor a team of direct reports, fostering a culture of accountability, attention to detail, and continuous improvement.</p><p>• Facilitate smooth transitions for new clients by managing documentation, system setup, and onboarding processes.</p><p>• Conduct kickoff meetings to define timelines, roles, and communication strategies for new client relationships.</p><p>• Collaborate with sales, finance, accounting, vendors, and customer-facing teams to ensure seamless cross-functional operations.</p><p>• Oversee vendor relationships, ensuring adherence to service-level agreements and identifying opportunities for cost or service optimization.</p><p>• Drive the adoption and governance of Microsoft Dynamics systems, enhancing data integrity, workflow automation, and reporting capabilities.</p><p>• Identify inefficiencies and bottlenecks within operations and implement data-driven solutions to enhance scalability and readiness for growth.</p>
