32 results for Customer in Whitehall, PA

Customer Care Coordinator Our client in Penn Hills, PA is hiring for a Customer Care Coordinator to provide exceptional service and support to our clients. This is a full-time, onsite position, Monday - Friday, 8:30AM - 5PM. This is a contract role but does have potential to be contract to hire for the right candidate. There is no guarantee for hire. In this role, you will ensure that all orders are processed accurately and efficiently, ensuring our customers’ needs are met with the highest level of care and professionalism. Your contributions will directly impact the positive experience of our clients, helping them navigate the complexities of medical equipment and services. Pay is depending on experience: $18-$23. Key Responsibilities• Answer incoming calls and inquiries, providing timely and professional assistance.• Process new order intakes efficiently, ensuring accuracy and quick turnaround.• Schedule evaluations and equipment adjustments with referrals and clients to ensure seamless service.• Upload order files for Assistive Technology Professionals, ensuring the timely handling of evaluations.• Review and collect essential order documents, including Functional Mobility Evaluations , Letters of Medical Necessity, and chart notes.• Keep the team informed with real-time updates on order processing statuses.• Track and coordinate equipment deliveries to meet scheduled timelines.• Communicate with clients about coverage, deductibles, and any financial responsibilities.• Conduct research on related equipment via vendor websites.• Collect payments for out-of-pocket expenses and process accordingly.• Reconcile deliveries and transition orders to billing.• Follow up with clients for necessary medical documents if required.• Provide monthly delivery forecasts to ensure timely planning and execution.• Handle physical mailouts, including no-contact letters and delivery paperwork copies.• Maintain communication with doctors, therapists, and related contacts for smooth service.• Perform additional duties as needed to support team success.

Customer Service Representative Our client is seeking a proactive and detail-oriented Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to hire, fully remote (candidate has to be local to Pittsburgh as hiring manager. resides in Pittsburgh.) Pay is $23-$25, depending on experience. Key Responsibilities:• Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues.• Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction.• Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise.• Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships.• Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights. Company Offers:• Fully remote work flexibility (based in locally in the Pittsburgh area)• Competitive salary and benefits package• Opportunities for professional growth and development with a growing organization

Customer Success Technical Associate Our client in Export PA is hiring a Customer Success Technical Associate for at least a 6-month contract. This position is fully on-site M-F 8AM-5PM. The pay is based off experience: $21-$26 an hour. The client requires an associate's degree in engineering, business or marketing. Main responsibilities include: Provides basic technical expertise and advice to customers to determine appropriate product or aftermarket service to purchase for the customer’s application. Provides basic troubleshooting expertise for customers looking for repair and technical assistancePrepares customer quotations for standard and custom products or aftermarket services.Provides support to the Territory Account Manager for quotations and customer follow up.Interacts with Sales Management, Product Support, Service and SCM to furnish pricing and delivery on standard and engineered to order products on customer accounts.Monitor and classify Opportunities over $1K from reseller accountsObtain End Use customer information to comply with U.S. Commerce export regulations.Other Duties as assigned

Customer Service Representative We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!Schedule/Hours• Monday thru Friday 7:45AM-9PM• Saturdays and Sundays 7:45AM -5PM• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only) Primary Responsibilities:Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.

Medical Receptionist We are offering a contract to permanent employment opportunity in the Healthcare/NHS industry, specifically looking for an Assc Patient Care Coord/22/HCD120 to be based in Latrobe, Pennsylvania, 15650, United States. In this role, you will be entrusted with managing patient medical records, scheduling appointments, and addressing billing queries in a clinic setting. Responsibilities: • Coordinate and maintain a positive customer experience during pre-registration, registration, scheduling, and business office functions, ensuring excellent customer service. • Interact in a detail-oriented manner with a broad range of patients, operations staff, physicians, and other departments within the healthcare system. • Demonstrate attention to detail and the ability to work well under pressure, effectively managing several tasks simultaneously in an environment with frequent interruptions. • Schedule patient appointments for designated departments using scheduling software tools and provide testing instructions to assure smooth services. • Secure authorizations and referrals when applicable and assess customers' needs, considering them in all decision-making processes to ensure a positive customer experience. • Respond appropriately and courteously, whether face-to-face or on the phone, to customer issues, both intra-departmental and inter-departmental, and to the public in a timely manner and to the satisfaction of the customer. • Identify and perform appropriate action in situations where it is necessary to obtain appropriate documentation for proper advancement through the revenue cycle. • Interview patients and/or their representatives to obtain accurate demographic, insurance, and claim adjudication information in a timely, courteous, detail-oriented manner. • Update the system appropriately and accurately, ensuring appropriate signatures are obtained and required authorizations/certifications/medical necessity guidelines are met. • Communicate all issues that impact the accurate, timely, and complete accomplishment of all assigned tasks to management, and make recommendations for process improvement. • Demonstrate dignity and respect in all interactions, readily accepting and incorporating changes into daily activities. • Conform consistently to all system changes, including insurance payer regulations, and possess functional knowledge of systems and the revenue cycle to adequately assist customers and reduce the unnecessary transfer of workflows. • Follow all department processes and policies as required and updated.

Purchase & Sales Specialist We are offering a permanent employment opportunity for a Purchase & Sales Specialist based in Mars, Pennsylvania. This role is crucial within our industry, where you will be the main point of interaction for our customers, sales team, and other departments. Your key responsibilities will encompass a wide range of tasks, from processing customer orders to providing technical support and maintaining strong customer relationships. Responsibilities: • Analyze and clarify technical details and commercial terms for customers to ensure their needs are met. • Conduct reviews and analysis of product specifications, ensuring alignment with customer requirements. • Generate customer quotations, including prices, technical solutions, and credit terms, based on bid specifications. • Monitor the progress of outstanding orders and requisitions, guaranteeing timely delivery and customer satisfaction. • Evaluate costs to determine the profitability of received orders in relation to quoted prices. • Develop procedures and share technical information with the external sales team and third-party representatives to allow efficient order receipt. • Build expertise in our product offerings and gain a practical understanding of competitors' products to provide superior customer guidance. • Serve as the first point of interaction by answering phone calls and addressing inquiries. • Manage complaints efficiently, providing suitable solutions and alternatives within established timeframes, and ensure customer satisfaction by following up on resolved issues. • Monitor and address customer needs consistently to ensure a positive experience with our company and products. • Contribute to team efforts by accomplishing related tasks and objectives as needed.

QA Coordinator/Doc Management We are offering a long-term contract employment opportunity for a QA Coordinator/Doc Management individual who is detail oriented in the mortgage industry. Located in Pittsburgh, Pennsylvania, this role involves the diligent management and processing of customer applications and documents, maintaining customer accounts, and addressing customer inquiries. Responsibilities: • Accurate and efficient processing of customer credit applications. • Ensuring lender specifications are met in all transactions. • Maintaining and updating the operational system with correct statuses and notes for all audit resolution tasks underway. • Shipping approved closed loan packages after review. • Handling and processing incoming requests from customers for trailing documents such as recorded mortgages, title policies, etc. • Resolving internal and external customer inquiries presented through direct email or group managed email box in a timely manner. • Processing incoming packages for the QA review team and preparing them in lender-specific stacking order. • Scanning and uploading stacked closed loan packages into appropriate orders in the system and pushing them to the QA review queue. • Checking if funds are due from the consumer based on the CD and processing received checks. • Managing and processing all recordable documents from OS partners or internal team with handoff to recording team. • Shipping recorded documents to the lender once complete.

Billing Clerk We are offering a permanent employment opportunity for a Billing Clerk in the Government sector, located in MC MURRAY, Pennsylvania, 15317-3349, United States. This role involves duties that revolve around the billing process related to water usage, and requires interaction with homeowners, requiring both accounting and customer service skills. Responsibilities: • Handle customer interactions, including receiving payments through various methods such as online, in person, or over the phone. • Execute billing procedures for sewage services to homeowners, based on their water usage. • Employ basic accounting principles and computerized billing techniques in daily tasks. • Utilize accounting software systems for efficient processing and tracking of billing information. • Oversee accounts receivable and accounts payable activities. • Answer inbound calls from customers, addressing their inquiries and concerns effectively. • Maintain precise records of customer credit information. • Monitor customer accounts and take appropriate actions when necessary.

Human Resources (HR) Manager We are in need of a diligent Human Resources (HR) Manager to be a part of our team in the industry located in GREENSBURG, Pennsylvania, United States. In this role, you will be entrusted with the task of managing customer applications, maintaining precise customer records, and addressing customer inquiries. You will also have the responsibility to supervise customer accounts and take necessary actions. Responsibilities: • Efficiently and accurately process customer credit applications • Preserve precise customer credit records • Provide explanations on company personnel policies, benefits, and procedures to employees or job applicants • Address questions about eligibility, earnings, benefits, and other significant information • Prepare and compile reports and documents related to personnel activities • Post job vacancies for available positions • Conduct new permanent orientations as part of the onboarding process • Schedule and conduct background checks for applicants and Agency personnel • Review timesheets, wage computation, and other information to detect and reconcile payroll discrepancies • Process and issue employee paychecks and statements of earnings and deductions.

Accounting Specialist We are seeking a detail-oriented and experienced Accounting Specialist to join our finance team. In this role, you will be responsible for managing accounts receivable, as well as providing financial, administrative, and clerical support to ensure the accuracy and efficiency of financial operations. The Accounting Specialist will perform tasks such as processing and monitoring incoming payments, reconciling accounts and bank statements, and collaborating with internal teams to address customer issues. Additionally, you will contribute to month-end close procedures and ensure compliance with generally accepted accounting principles (GAAP). The ideal candidate possesses strong analytical skills, excellent knowledge of accounting principles, and proficiency in tools like Excel, Power BI, and ERP systems such as SAP. Key Responsibilities: Accounts Receivable & Financial Operations: Process accounts and incoming payments in accordance with financial policies and procedures. Conduct daily financial transactions to verify, classify, compute, post, and record accounts receivable data. Reconcile the accounts receivable ledger, ensuring all payments are properly posted and accounted for. Handle billing discrepancies and resolve clients’ payment-related issues. Reporting & Analysis: Generate financial statements and detailed reports outlining accounts receivable status. Complete month-end sales reporting and perform cost of goods sold (COGS) analysis. Prepare budgets and other financial forecasts as required. Reconciliations & Compliance: Perform daily bank reconciliations and monthly account reconciliations. Identify errors or inefficiencies in processes and recommend improvements. Review accounting systems and procedures, suggesting modifications for optimization. Support both month-end and year-end close activities to ensure accurate reporting. Ensure compliance with GAAP principles and company policies. Customer Relations & Additional Responsibilities: Facilitate payment of invoices by issuing billing reminders and contacting customers. Deliver exceptional customer service when collaborating with customers to address payment or account discrepancies. Undertake additional duties and responsibilities as assigned by management. Qualifications & Requirements: Education: Bachelor’s degree in Finance, Accounting, or Business Administration. Experience: Proven experience as an accounts receivable clerk, accounts receivable manager, or accountant. Technical Skills: Solid understanding of basic accounting principles, fair credit practices, and collection regulations. Proficiency in operating spreadsheet tools (Excel), accounting software (e.g., SAP), and data visualization tools like Power BI. Experience with full-scale ERP systems is a plus. Soft Skills: Strong analytical and problem-solving abilities. Customer service-oriented with excellent verbal and written communication skills. High degree of accuracy and attention to detail. This role is an excellent opportunity for a motivated accountant who is eager to contribute to the financial stability and growth of the organization. If you're passionate about optimizing accounting operations and delivering results, we encourage you to apply today.

Windows Client Engineer Job Description: We are seeking a Windows Client Engineer to join our Global Information Systems group in Pittsburgh, PA. The Windows Client Engineer will play a key role in managing and supporting Windows Client Technologies, focusing on SCCM and Intune management, and contributing to the transition to Windows 11.Key Responsibilities:<ul><li>Manage and support Windows Client Technologies, including deployment, maintenance, and troubleshooting.</li><li>Utilize Microsoft SCCM and Intune for software deployment and client device management.</li><li>Assist in the upgrade and transition to Windows 11.</li><li>Efficiently manage and resolve escalated support tickets.</li></ul>Basic Qualifications:<ul><li>High school diploma or equivalent.</li><li>Proficiency in Microsoft Windows 10/11.</li><li>Experience with Microsoft SCCM and Microsoft Intune.</li><li>Knowledge of Microsoft Office 365.</li><li>Proficient in PowerShell Scripting.</li><li>Familiarity with Application Packaging Technologies.</li><li>Experience with PatchMyPC.</li><li>Ability to manage iOS and Android devices.</li><li>Must be legally authorized to work in the United States. Employment eligibility verification will be required at the time of hire.</li></ul>

Help Desk Analyst III We are in search of a Help Desk Analyst III to join our team in Pittsburgh, Pennsylvania. This role is vital to our Information Technology industry, offering a long term contract employment opportunity. The successful candidate will be instrumental in providing multi-tier technical support, resolving complex issues, and ensuring excellent customer service. Responsibilities: • Help in troubleshooting and resolving complex technical issues. • Offer excellent customer service and communication to all users. • Undertake configuration and troubleshooting of network systems. • Utilize Citrix Technologies, Database, EO/IR systems, Lotus Notes, and Microsoft in daily operations. • Maintain and manage Windows Server, Active Directory, and Office 365. • Take charge of Deskside Support and Desktop Hardware. • Perform advanced desktop support, networking, and system administration duties. • Adhere to Configuration Management best practices. • Continuously update and maintain accurate customer credit records. • Efficiently process customer credit applications.

Real Estate Associate We are offering a permanent employment opportunity for a Real Estate Associate in MOON TWP, Pennsylvania. This role involves a range of responsibilities within the corporate real estate sector, including consulting, brokerage, and technology solutions. The workplace is fully onsite and may require travel for work up to 2 weeks a month. Responsibilities • Consult with existing clients to lease industrial space, which includes conducting tours, preparing and evaluating lease proposals, generating reports, preparing budgets, and reviewing lease documents. • Serve as a bridge between the client and landlord representatives, ensuring accurate, effective, and timely communication among all parties. • Conduct detailed financial analyses for diverse lease transactions. • Assess the market feasibility for various real estate transactions and conduct relevant research. • Carry out administrative tasks related to business operations as needed. • Meet deadlines and complete other time-sensitive tasks. • Develop an understanding of legal contracts such as leases, licenses, and purchase agreements. • Learn and adapt to client's internal processes. • Utilize technology solutions, including ADP - Financial Services, Concur, CRM, Crystal Reports, and Data Processing to facilitate work processes. • Handle cash activities and buying processes efficiently. • Administer lease contracts, lease negotiations, and lease transactions.

Accounting Associate We are in search of an Accounting Associate to become a part of our team located in PITTSBURGH, Pennsylvania, United States. The Accounting Associate will be responsible for a range of general accounting tasks primarily responsible for the processing of customer applications, maintaining customer credit records, and resolving customer inquiries. Responsibilities: • Ensuring the accurate execution and recording of all transactions in the accounting system• Assisting with the preparation of journal entries and maintaining the general ledger• Handling the processing of invoices for payment and ensuring all approvals are timely• Carrying out reconciliation of accounts receivable and accounts payable balances• Keeping track of outstanding payments and preparing necessary client or vendor communication• Assisting with the preparation of financial statements and month-end close processes• Collecting and analyzing data to reconcile bank statements and financial discrepancies• Identifying and resolving any inconsistencies present in financial records• Ensuring compliance with company policies as well as federal, state, and local regulations• Assisting with the preparation of documentation for tax filings and audits• Collaborating with finance and operational teams, external vendors, and clients to support cross-functional efficiencies in billing, payroll, or related functions.

Credit/Collections Supervisor/Manager We are offering an exciting opportunity to a Credit/Collections Supervisor/Manager in Pittsburgh, Pennsylvania. You will be joining a fast-paced environment where your expertise in B2B collections, CRM, and accounting software systems will be highly utilized. Responsibilities: • Supervise the process of customer credit applications with accuracy and efficiency. • Develop and implement collection strategies in collaboration with attorneys, ensuring firm and client guidelines are met. • Oversee the review and evaluation of delinquent accounts, determining appropriate actions according to firm policy and legal requirements. • Handle collections inquiries and provide prompt responses. • Be responsible for data entry tasks. • Generate reports as needed. • Perform other duties related to the job as assigned. • Utilize Microsoft Office365 and Microsoft Teams for various tasks. • Maintain relationships with clients and colleagues. • Utilize Elite/3E and ARCS for specific tasks. • Oversee the maintenance of accurate customer credit records and cash applications. • Monitor customer accounts and enforce necessary actions.

Administrative Assistant We are in the market for an Administrative Assistant to join our team in the Real Estate & Property industry, located in Pittsburgh, Pennsylvania. This role offers a long term contract employment opportunity. As an Administrative Assistant, you will play a key role in tenant coordination, handling inbound and outbound calls, and maintaining data integrity. Responsibilities: • Handle tenant inquiries and provide excellent customer service • Schedule appointments and manage the tenant retention process • Accurately perform data entry tasks to ensure up-to-date records • Manage email correspondence with tenants and other stakeholders • Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to perform administrative tasks • Assist with property management duties as required • Ensure all inbound calls are answered promptly and professionally • Assist in the development and implementation of efficient processes for tenant management • Collaborate with the team to ensure smooth operations and tenant satisfaction.

Image Verifier/Data Entry Robert Half is hiring for a fully onsite Image Verifier/Data Entry for a contract opportunity mid-February through August(approx.) in North Huntingdon/Irwin area. Rate- $13-14/hour. • Time- Shifts 7:00 -3:00 or 7:30 -3:00 M-F no overtime. • 2 paid 10-minute breaks during tax time- (cannot leave floor)• 30-minute unpaid lunch break (can leave floor)• Dress code - business casual, jeans, business causal shirt, tennis shoes permitted This position requires employees to have strong Data Entry skills with the ability to use the "10-Key" number keypad on the right side of the keyboard or an adding machine/calculator. This should include Alpha, and the Function keys but must include strong 10-Key. Should be able to use these keys while viewing a tax document and entering the fields as they are shown. Accuracy and Speed are important. Speed should increase with experience. Primary Job responsibilities: • Verify tax documents by data entering on the numeric keypad while viewing documents (no previous tax experience required)• Other office jobs as required, training will be provided Knowledge, Skills, Abilities:• Computer skills, numeric keypad, alpha and function keys• Microsoft Office knowledge including Outlook• A daily minimum number requirement is expected after training• Microsoft Office knowledge Physical requirement necessary to perform the job:• Required to move at fast pace once trained• Ability to sit for long periods of time If you have the appropriate background for the Image Verifier/Data Entry and are interested in being considered, please apply using the Robert Half website. After applying to this position, please CALL immediately at 412-456-0837 to confirm your application has been received! Ask for Megan, Margaux and Kristen reference Job #03730-0013154129.

Director of Marketing We are offering an exciting opportunity for a Director of Marketing in the Banking industry. The role involves developing and implementing targeted marketing strategies, managing both internal and external communications, and overseeing digital strategies. This role is 5 days per week in office, and candidate must have banking experience. Responsibilities: • Oversee the development and implementation of marketing strategies across various platforms such as email, website, text message, direct mail, and social media advertising.• Manage internal and external communications to ensure brand consistency.• Lead the digital marketing initiatives and strategies to increase brand awareness and reach.• Formulate and execute a comprehensive digital strategy to boost the company's online presence.• Direct content marketing efforts, ensuring the creation of high-quality and engaging content.• Utilize skills in Content Management System (CMS), CRM, Google AdWords, and Google Analytics to monitor and evaluate the effectiveness of marketing campaigns.• Utilize Facebook Insights to understand customer preferences and behaviors, and tailor marketing strategies accordingly.• Plan and manage marketing campaigns, ensuring effective use of resources for maximum impact.• Oversee the management of marketing collateral to support marketing and sales efforts.• Coordinate marketing events to promote the company's products and services.

Account Manager We are offering a permanent employment opportunity for an Account Manager in the manufacturing industry, located in Pennsylvania, United States. As an Account Manager, you will be expected to build and maintain relationships with both new and existing customers, provide technical support, and prepare sales orders and quotations. You will also be tasked with monitoring and improving quality results, developing sales strategies, and staying updated on industry changes and new products. Responsibilities: • Establish and maintain relationships with current and prospective customers • Provide technical support and product advice to customers • Prepare accurate sales orders and quotations • Respond to customer inquiries via telephone, fax, and email • Update and verify information in company databases • Contribute to the improvement of quality results by following company standards and recommending process improvements • Stay updated on changes, new products, and developments in the industry • Work closely with various departments such as Operations, CAD, Shipping, Sales (outside), Finance, and Management • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails • Contribute to team effort by accomplishing related results as needed

Sr. Financial Analyst We are in search of a Sr. Financial Analyst to join our team based in Milwaukee, Wisconsin, United States. This role is pivotal to our operations, with the focus being on gathering and analyzing financial data, developing financial models, preparing financial reports, and assisting in strategic decision making. As a Sr. Financial Analyst, you'll be working in a dynamic environment, where you'll be expected to wear multiple hats and contribute to various financial processes. Responsibilities: • Collaborate with operations leaders to collect data and understand the drivers of profit and loss, working capital requirements, and cash flow • Develop and maintain financial models to aid in budgeting, forecasting, and long-term planning • Prepare and analyze financial reports on a monthly, quarterly, and annual basis, including variance analysis and performance metrics • Assist in the creation of presentations and reports for senior management • Perform ad-hoc financial analyses to aid in strategic initiatives and business decisions • Monitor key performance indicators and provide actionable recommendations for improvement • Drive the annual budget process, ensuring it aligns with the long-term strategic plan and tracking performance throughout the year • Guarantee data accuracy and consistency across financial systems and reports • Continually improve financial processes and tools to enhance efficiency and effectiveness • Embrace a team-player attitude in a fast-paced and entrepreneurial environment, willing to take on various roles as needed.

Sr. Financial Analyst We are offering an exciting opportunity for a Sr. Financial Analyst in Pittsburgh, Pennsylvania. This role involves collaborating with operations leaders, developing and maintaining financial models, preparing and analyzing financial reports, and conducting ad-hoc financial analysis. This position is within the industry and requires proficiency in business systems, Confluence, CRM, Crystal Reports, and data mining techniques, among other skills. Responsibilities: • Collaborate with operations leaders to collect data, comprehend P& L drivers, understand detailed working capital and cash flow requirements, and provide financial insights. • Develop and maintain financial models to support budgeting, forecasting, and long-term planning. • Prepare and analyze monthly, quarterly, and annual financial reports and cash flow statements, including variance analysis and performance metrics. • Assist in the preparation of presentations and reports for senior management. • Conduct ad-hoc financial analysis to support strategic initiatives and business decisions. • Monitor key performance indicators (KPIs) and provide actionable recommendations for improvement. • Drive the annual budget process, ensuring alignment with the long-term strategic plan and tracking performance throughout the year. • Ensure data accuracy and consistency across financial systems and reports. • Continuously improve financial processes and tools to enhance efficiency and effectiveness. • Adapt to a fast-paced and entrepreneurial environment, wearing multiple hats if needed and being a team player.

Product Support Specialist We are offering a permanent employment opportunity for a Product Support Specialist in Pittsburgh, Pennsylvania, United States. This role primarily involves supporting operational functions, delivering high-quality work independently, and continuously adapting in a dynamic work environment. The industry focus of this role is largely within financial services and requires a strong inclination towards analytical thinking, problem-solving, and meticulous attention to detail. Responsibilities: • Demonstrating excellent verbal and written communication skills to effectively interact with customers. • Managing and prioritizing multiple tasks simultaneously to ensure all responsibilities are completed. • Applying analytical thinking in decision-making processes to solve complex issues. • Collaborating with cross-functional partners to foster a team-oriented work environment. • Demonstrating sound judgment and proactive problem-solving skills to address customer inquiries. • Ensuring high-quality work delivery while working independently or virtually. • Utilizing Citrix and Cloud Technologies to support operational functions. • Leveraging Google Workspace tools and Apple iOS knowledge to manage and monitor customer accounts. • Working with Key Performance Indicators (KPIs) to assess and drive performance. • Ensuring flexibility and adaptability in a fast-paced, growth-oriented environment.

CFO We are offering an exciting opportunity for a CFO in Washington, Pennsylvania. In this role, you will oversee all financial accounting and reporting, manage the center's relationship with tax authorities, and be responsible for the fiscal management of grants. You will also develop, recommend, and implement accounting and operational policies and procedures, and ensure preparation of all regulatory reports. Responsibilities:• Overseeing all financial accounting and reporting, ensuring procedures and internal financial controls are maintained.• Supervising purchasing, accounts receivable, accounts payable, and general accounting functions of the finance department.• Directing the recruitment, supervision, training, and evaluation of the Finance Department staff.• Managing relationships with federal and state tax authorities and government regulators.• Participating in and providing input into management decisions, providing information, insight, and guidance with respect to financial and operational matters.• Developing, recommending and implementing accounting and operational policies, procedures and processes that assure organized, efficient, and compliant management systems.• Ensuring all insurance coverages are in place each year.• Maintaining fiscal management of all private, city, state, and federal grants.• Developing, supervising, and coordinating efforts to attain maximum third-party reimbursement.• Ensuring preparation of all regulatory reports.• Attending finance committee meetings and presenting the current fiscal situation.• Preparing annual organizational, departmental, and special grants/programs budgets.• Coordinating cash management functions related to governmental funding, banking, and accounting.• Adhering to Health Insurance Portability and Accountability Act (HIPAA) as it relates to the Business Associate Agreement(s).

Controller We are in search of a Controller in the Manufacturing sector, located in Greensburg, Pennsylvania. The chosen candidate will be tasked with maintaining and improving our accounting processes and systems and managing relationships with internal and external stakeholders. This role offers an opportunity to work in a dynamic and challenging environment. Responsibilities: • Direct the development and implementation of automated accounting systems, ensuring their efficiency and integrity.• Establish and implement accounting policies, practices, and procedures.• Oversee the production of compliant consolidated financial statements, including those of foreign subsidiaries.• Manage the approval and tracking of capital expenditure (CAPEX) and warranty reserves.• Review monthly progress billings with the treasury department to ensure monthly adjustment journals.• Manage monthly commission, incentives, and budget write-off schedules, making adjustments as needed.• Oversee the organization's technical accounting requirements with support from the technical accounting manager.• Handle the quarterly reporting requirements of the parent company.• Arrange and schedule timely information and analysis to external auditors to facilitate their audit.• Manage quarter-end and annual external audits.• Use tools and automated processes to ensure efficient and timely completion of statutory financial statements and required disclosures.• Serve as the point-of-contact for stakeholders across the organization regarding entity accounting issues.• Advise and direct the completion of special projects as assigned by the CFO and/or by Global Corporate Controller.

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services. Responsibilities: • Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance. • Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications. • Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment. • Ensure the smooth operation of video conferencing systems for meetings and events. • Perform basic network troubleshooting, including device configurations and adherence to security best practices. • Assist in basic system administration tasks, including user account management and permissions. • Collaborate with vendors and escalate complex technical issues when necessary. • Develop and maintain IT documentation, training materials, and knowledge base articles. • Support and maintain audio-visual technologies.