<p>Robert Half Financial Services are currently recruiting for an Investment Operations Associate role, for a boutique wealth management firm based in midtown Manhattan New York. Our client requires 2+ years investment operations or client services experience within wealth management or private banking. Knowledge of Advent Axys, Moxy or APX is advantageous. The role is hybrid remote requiring 3 days per week working in the midtown Manhattan office (5 days in office during initial training period).</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>- Assist in daily operational processes – DTCC / Dataport / etc.</p><p>- Assist in resolving trade issues across equities, fixed income, mutual funds</p><p>- Communicate with custodians and/or brokers for trade allocations as needed</p><p>- Securities transactions – Moxy trade entry</p><p> - Data administration (Updating portfolio accounting system – Advent Axys)</p><p>- Ad-hoc requests</p>
We are looking for a dedicated Customer Service Associate to join our team in Jersey City, New Jersey. In this long-term contract role, you will play a vital part in ensuring exceptional customer experiences within the gambling industry. If you have a passion for client relations and thrive in dynamic environments, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, ensuring their concerns are addressed with professionalism and accuracy.<br>• Utilize CRM tools to manage customer interactions and maintain detailed records of client communications.<br>• Handle complaints effectively, striving to resolve issues in a timely and satisfactory manner.<br>• Collaborate with team members to enhance customer satisfaction and improve service standards.<br>• Provide clear and concise information about products and services to customers.<br>• Monitor and analyze customer feedback to identify areas for improvement.<br>• Assist in training new team members on best practices for delivering exceptional customer service.<br>• Maintain a positive and empathetic approach when interacting with customers.<br>• Support call center operations by managing high volumes of calls during peak times.<br>• Contribute to the development of strategies aimed at improving overall customer experience.
<p>Robert Half Financial Services are currently recruiting for a Client Relationship Associate role, at a growing Registered Investment Advisor based in midtown Manhattan New York. Our client requires 3+ years’ Client Services or Relationship Management experience within investment advisory, wealth management or private banking. The role is hybrid remote and requires 3 days per week in the midtown office.</p><p> </p><p><u>Responsibilities:</u></p><ul><li>Assists the firm’s Wealth Advisors in servicing the needs of clients, often serving as the first point of communication</li><li>Continually develop and strengthen relationships with clients</li><li>Provide timely and accurate responses to operational and administrative client inquiries</li><li>Accurately and completely prepare and facilitate all account paperwork required in establishing and maintaining client accounts</li><li>Manage all communication between clients and the firm’s custodians</li><li>Prepare for and complete special projects throughout the year</li><li>Consistently identify opportunities the company to improve its client service and/or operations capabilities</li></ul>
We are looking for a success-driven Sales & Customer Care Consultant to join our team in Mahwah, New Jersey, on a contract basis. In this role, you will be responsible for delivering outstanding service to our customers while contributing to the overall success of the department. If you thrive in a fast-paced environment and enjoy solving customer inquiries, we encourage you to apply.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries professionally and efficiently.<br>• Proactively identify and resolve potential issues to ensure a seamless customer experience.<br>• Assist customers with a wide range of queries, including product information, returns, delivery, payments, and account registration.<br>• Achieve department goals by meeting individual targets related to sales, quality, and productivity.<br>• Collaborate with team members and other departments to enhance service delivery and share knowledge.<br>• Handle inbound and outbound calls, ensuring timely and accurate communication.<br>• Manage email correspondence and data entry tasks with attention to detail.<br>• Schedule appointments and process orders accurately using relevant systems and tools.
We are looking for an experienced receptionist with 3-6 years of expertise to join our team in Brooklyn, New York. In this long-term contract position, you will be the first point of contact for visitors and clients, ensuring smooth operations and providing excellent customer service. This role demands strong organizational skills and the ability to manage multiple tasks in a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Greet visitors and clients in a detail-oriented and courteous manner, ensuring a positive first impression.<br>• Answer and manage multi-line phone systems, directing calls and taking detailed messages as needed.<br>• Coordinate meeting room reservations, including catering and audio-visual setup, to support seamless events.<br>• Maintain accurate records through data entry and ensure the organized management of office supplies and inventory.<br>• Collaborate with external partners and vendors to facilitate service delivery and operational needs.<br>• Monitor and uphold security protocols by managing visitor access and ensuring compliance with facility guidelines.<br>• Provide support for daily operations, including scheduling, correspondence, and other administrative tasks.<br>• Handle incoming and outgoing mail and deliveries, ensuring timely distribution and organization.<br>• Assist in reviewing and improving processes to enhance overall efficiency and service quality.<br>• Act as a liaison between departments to ensure effective communication and coordination.
We are looking for an Office Services Associate to join our team on a contract basis in New York, New York. In this role, you will contribute to the smooth operation of office services, ensuring exceptional hospitality and front-of-house support. This position is ideal for individuals with an attentive demeanor and a commitment to delivering outstanding customer service.<br><br>Responsibilities:<br>• Manage reception duties, including greeting visitors and answering inbound calls with care and efficiency.<br>• Provide hospitality support by setting up and breaking down conference rooms for meetings and events.<br>• Assist with scheduling conference rooms and hoteling offices to accommodate team and client needs.<br>• Ensure proper food setup and cleanup for meetings and hospitality events, maintaining high standards.<br>• Offer coverage for other receptionists as needed, including flexibility for early mornings or late evenings.<br>• Support office operations by maintaining organized facilities and ensuring a clean and welcoming environment.<br>• Coordinate audiovisual and reprographics services to meet team and client requirements.<br>• Deliver white-glove service, contributing to an elevated office experience.<br>• Handle mail services and other back-office tasks, both physical and digital, to ensure seamless operations.<br>• Commit to providing reliable and consistent service for a minimum of two years.
<p>We are looking for a highly skilled and meticulous Executive Associate to provide comprehensive administrative support to senior leadership. In this long-term contract position, you will play a pivotal role in managing daily operations, schedules, and communications for a team of executives. This opportunity is based on site in New York </p><p><br></p><p>Responsibilities:</p><p>• Manage and prioritize complex calendars, scheduling meetings, appointments, and travel arrangements to ensure seamless operations.</p><p>• Coordinate and prepare for meetings, conferences, and events by organizing agendas, materials, and detailed meeting minutes.</p><p>• Arrange travel logistics, including flights, accommodations, and itineraries, to support efficient executive travel.</p><p>• Draft, edit, and proofread documents, reports, and presentations with a high level of accuracy.</p><p>• Track and process expense reports, ensuring compliance with organizational policies and guidelines.</p><p>• Safeguard confidential information and maintain discretion in all interactions.</p><p>• Assist with project management tasks by conducting research, analyzing data, and providing administrative support.</p><p>• Serve as a key point of contact for internal and external stakeholders, ensuring prompt and precise communication.</p><p>• Monitor and manage multiple priorities in a fast-paced environment to meet deadlines effectively.</p>
<p>We are looking for an Underwriting Program Associate to join our team. This long-term contract position offers an excellent opportunity to support our commercial insurance operations, with a focus on middle-market construction underwriting. You will collaborate closely with our Managing General Agent and internal teams to ensure accuracy, efficiency, and compliance across various lines of business.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the end-to-end monthly General Liability bordereau process, ensuring all deliverables are accurate and completed on time.</li><li>Facilitate daily communication and collaboration with operations and underwriting staff to streamline workflows.</li><li>Coordinate the processing of Excess lines for new and renewal policies, including accurate data entry into relevant systems.</li><li>Update and maintain rate metrics to support data accuracy and reporting needs.</li><li>Organize and store policy documentation in electronic files while maintaining data integrity.</li><li>Address workers' compensation criticisms by coordinating with relevant teams and resolving issues promptly.</li><li>Prepare and submit information for monthly reinsurance transactions to ensure timely and accurate booking.</li><li>Assist with User Acceptance Testing (UAT) for workers' compensation systems to validate functionality and performance.</li><li>Collaborate with collections specialists to resolve premium discrepancies efficiently.</li><li>Track large deductible policies and monitor associated claims activity.</li></ul><p><br></p>
<p><strong>Join a Mission-Driven Team – Exciting Opportunity as a Sales Tax Generalist!</strong></p><p>Are you looking to advance your career while making a meaningful impact? We’re hiring a <strong>Sales Tax Generalist</strong> to support day-to-day sales tax operations across North America. With a supportive work environment and competitive benefits, this is a great opportunity to grow and thrive in your field.</p><p><br></p><p><strong>Benefits That Go Beyond</strong></p><ul><li><strong>Generous PTO & Holidays</strong>: Enjoy a healthy work-life balance.</li><li><strong>Flexibility</strong>: Hybrid schedules and compressed work week options for operations-based roles.</li><li><strong>Health Coverage</strong>: Comprehensive medical, dental, and vision plans.</li><li><strong>Financial Wellness Programs</strong>: Employer HSA contributions, FSA options, 401(k) with employer match, and profit sharing.</li><li><strong>Growth Support</strong>: Tuition reimbursement and professional development opportunities.</li><li><strong>Unique Perks</strong>: Wellness reimbursement, pet insurance, and access to a subsidized cafeteria at our NY office.</li></ul><p><br></p><p><strong>What You’ll Be Doing</strong></p><p>As a <strong>Sales Tax Generalist</strong>, you’ll ensure sales tax compliance and accuracy, collaborate with internal teams, and support tax-related inquiries. Some key responsibilities include:</p><p><strong>Sales Tax Compliance & Reporting</strong></p><ul><li>Prepare and file sales tax returns for multiple jurisdictions with precision and timeliness.</li><li>Reconcile ERP and tax systems to ensure data consistency.</li><li>Analyze transactions to maintain ongoing compliance.</li></ul><p><strong>Exemption Certificate Management</strong></p><ul><li>Manage exemption certificates across systems and validate new account certificates.</li></ul><p><strong>Issue Resolution & Team Collaboration</strong></p><ul><li>Investigate tax discrepancies and inquiries professionally and efficiently.</li><li>Partner with internal teams to ensure customer setup accuracy in ERP/CRM systems.</li></ul><p><strong>General Accounting Support</strong></p><ul><li>Assist with accounting tasks and special projects as needed.</li></ul><p><br></p><p><strong>What You Bring</strong></p><ul><li><strong>Education</strong>: Associate’s degree in Finance, Accounting, or a related field preferred.</li><li><strong>Experience</strong>: 3+ years of sales tax compliance.</li><li><strong>Technical Skills</strong>: Proficiency in Microsoft Excel; experience with tax software (e.g., Avalara), ERP systems, and CRM platforms like Salesforce is highly preferred.</li><li><strong>Soft Skills</strong>: Strong communication and collaboration abilities.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><p>We are committed to creating an inclusive, innovative, and purpose-driven work environment that supports your success and professional growth. Discover a career where you can make an impact while enjoying exceptional benefits and flexibility.</p><p>Ready to apply? Submit your application today!</p><p><em>We are an Equal Opportunity Employer and celebrate diversity in the workplace.</em></p>
We are looking for a dedicated Receptionist to join our team in Midland Park, New Jersey. This is a Contract-to-permanent position, offering the opportunity to grow within a supportive and fast-paced service industry environment. The ideal candidate will play a key role in ensuring smooth daily operations and delivering excellent customer service.<br><br>Responsibilities:<br>• Greet visitors and clients with professionalism and warmth, ensuring a positive first impression.<br>• Answer inbound calls promptly, addressing inquiries and directing calls to the appropriate departments.<br>• Perform accurate data entry tasks to maintain and update company records.<br>• Schedule appointments and coordinate calendars effectively to optimize efficiency.<br>• Organize and manage filing systems to ensure easy retrieval of documents.<br>• Provide consistent and exceptional customer service to both internal and external stakeholders.<br>• Assist in general office duties to support daily operations.
We are looking for an Office Services Associate to join our team on a contract basis in New York, New York. This role is essential in delivering efficient back-office services, including reprographics, mail handling, and digital document management. The position also involves supporting hospitality, reception, and other administrative functions to ensure seamless operations.<br><br>Responsibilities:<br>• Manage reprographics, mail services, and digital document intake following established protocols.<br>• Maintain accurate records using appropriate logs for office service tasks.<br>• Ensure job tickets are completed correctly before beginning work assignments.<br>• Troubleshoot basic equipment issues and escalate complex problems as needed.<br>• Prioritize and organize workflow to meet deadlines and deliver quality results.<br>• Perform quality assurance checks on completed work to ensure accuracy.<br>• Load and replenish machines with paper, toner, and other necessary supplies.<br>• Handle sensitive and confidential documents securely and professionally.<br>• Adhere to company and client-specific policies, ensuring compliance at all times.<br>• Communicate effectively with supervisors and clients regarding job status or any challenges encountered.
We are looking for a dedicated Sales & Customer Care Consultant to join our team on a contract basis in Mahwah, New Jersey. This position is ideal for someone passionate about delivering exceptional customer service while achieving sales targets in a dynamic retail environment. As a key member of our team, you will play a vital role in ensuring customer satisfaction and contributing to the overall success of our department.<br><br>Responsibilities:<br>• Deliver an outstanding customer experience by addressing inquiries and resolving issues promptly and professionally.<br>• Proactively identify and address potential obstacles to seamless customer interactions, ensuring a smooth process.<br>• Assist customers with a variety of concerns, including product inquiries, returns, deliveries, registrations, and payments.<br>• Strive to meet departmental goals, including sales, quality, and productivity targets.<br>• Collaborate with team members and other departments to enhance service delivery and expand knowledge.<br>• Maintain accurate records and perform data entry tasks effectively.<br>• Handle inbound and outbound calls with professionalism and efficiency.<br>• Respond to email correspondence in a timely manner, ensuring clarity and accuracy.<br>• Schedule appointments and manage order entries to support customer needs.
Robert Half is seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic client teams. The ideal candidate will be responsible for delivering exceptional service by addressing customer inquiries, resolving complaints, and providing accurate information in a detail oriented and prompt manner. This role requires strong communication skills, problem-solving abilities, and a commitment to ensuring a positive customer experience. <br> Key Responsibilities: Customer Interaction: Handle incoming phone calls, emails, or live chat inquiries from customers efficiently and professionally. Address customer questions, concerns, or complaints while ensuring high satisfaction (Source: Position Description Questionnaire). Problem Resolution: Research and resolve customer issues by collaborating with other departments or team members when necessary. Use problem-solving skills to ensure quick and fair resolution. Product Knowledge: Maintain up-to-date knowledge of company products, services, policies, and procedures to provide accurate information and help customers effectively (Source: Powerful Word Tracks). Record Keeping: Document customer interactions, inquiries, and resolutions in the company's customer relationship management (CRM) system, ensuring accurate and detailed records. Feedback Gathering: Collect and communicate valuable customer feedback to inform company improvements and adjustments to products or services. Relationship Management: Build and maintain strong customer relationships, upholding the company’s reputation for quality and excellence.
<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
We are seeking a detail oriented and empathetic Customer Service Representative to join our dynamic team within the Admin Customer Support (ACS) practice group. The ideal candidate will be the first point of contact for customers, offering exceptional service by resolving inquiries, addressing concerns, and promoting company value through skillful communication and problem-solving techniques. This position plays a vital role in maintaining customer loyalty and satisfaction while supporting business objectives.
We are looking for a detail-oriented and proactive Office Services Associate to join our team on a contract basis in New York, NY. In this role, you will provide essential back-office support, including reprographics, mail services, and other operational tasks in both physical and digital environments. This position requires a customer-focused individual who thrives in a fast-paced setting and can effectively manage multiple responsibilities.<br><br>Responsibilities:<br>• Perform reprographics, mail services, and other office support functions following established procedures.<br>• Utilize and maintain logs to track office services work and ensure accuracy.<br>• Troubleshoot basic equipment issues and escalate as necessary to resolve problems promptly.<br>• Meet deadlines for accepting, completing, and delivering assigned tasks, adhering to service agreements.<br>• Load and manage supplies for office equipment, including paper and toner.<br>• Conduct quality assurance checks on completed work to maintain high standards.<br>• Communicate effectively with supervisors or clients regarding project status or potential delays.<br>• Follow safety protocols and company policies while handling sensitive or confidential documents.<br>• Ensure cost-efficient use of office equipment and supplies.<br>• Lift and transport items weighing up to 50 lbs. as needed.
We are looking for an Accounts Payable Clerk to join our team in Stamford, Connecticut. In this role, you will be responsible for managing invoice processing, reconciling accounts, and ensuring the accurate and timely handling of payments. This position offers the opportunity to contribute to a dynamic department while advancing your career in accounting.<br><br>Responsibilities:<br>• Open, sort, and distribute incoming departmental mail on a daily basis.<br>• Validate, record, and mail checks while expediting requests requiring special handling.<br>• Organize and maintain records by sorting, logging, scanning, and filing invoices, checks, and related documents.<br>• Provide administrative support to the AP/Finance Department to ensure smooth operations.<br>• Address customer service inquiries from internal business partners in an attentive and precise manner.<br>• Assist in the preparation and execution of internal and external audits as required.<br>• Manage the full-cycle accounts payable process with accuracy and efficiency.<br>• Execute daily financial processes and controls to ensure compliance with company policies.<br>• Process payments in foreign currencies while adhering to established guidelines.
<p>We are looking for a detail-oriented Front Desk Coordinator to join our team. In this role, you will play a key role in supporting daily operations and ensuring the office runs smoothly while also handling reception. The ideal candidate will excel in organization, communication, and multitasking within a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize office operations, including maintaining schedules and coordinating meetings.</p><p>• Serve as the first point of contact by handling reception duties and greeting visitors professionally.</p><p>• Oversee incoming and outgoing communications, such as emails, phone calls, and mail.</p><p>• Assist with the preparation of documents, reports, and presentations as needed.</p><p>• Maintain accurate records and ensure proper filing systems are in place.</p><p>• Coordinate and schedule meetings, including preparing agendas and tracking follow-ups.</p><p>• Support various administrative tasks to ensure seamless office operations.</p><p>• Communicate effectively with team members, clients, and vendors to address inquiries and resolve issues.</p>
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in Bronx, New York. This role is ideal for someone who thrives in a client-facing environment and enjoys managing multiple tasks with efficiency and attention to detail. As the first point of contact, you will play a key role in ensuring smooth office operations and delivering excellent customer service.<br><br>Responsibilities:<br>• Manage front desk operations, including greeting visitors and handling inquiries with courtesy and efficiency.<br>• Operate a multi-line phone system to direct calls to the appropriate departments.<br>• Maintain and update calendars to coordinate schedules and appointments.<br>• Perform data entry tasks with accuracy and attention to detail.<br>• Provide excellent customer service to clients and visitors, ensuring a positive experience.<br>• Monitor and manage office supplies, placing orders as needed.<br>• Assist in general office duties to ensure a well-organized workspace.<br>• Serve as the primary contact for client-facing interactions, fostering a welcoming atmosphere.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our client's team in New York, New York. The ideal candidate will have a strong interest in pursuing a career in accounts payable and bring a keen eye for accuracy and organization. This role offers an excellent opportunity to work within the legal industry while contributing to the efficiency of their financial operations.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Process and verify invoices to ensure accuracy and proper coding within the accounting system.</p><p>• Manage timely check runs and ensure all payments align with company policies.</p><p>• Reconcile accounts to maintain accurate financial records and identify discrepancies.</p><p>• Perform data entry with precision to support the accounts payable function.</p><p>• Collaborate with internal teams to address and resolve invoice discrepancies efficiently.</p><p>• Utilize basic spreadsheet tools to track and organize financial data.</p><p>• Maintain compliance with legal and financial regulations in all payable processes.</p><p>• Support month-end closing activities by preparing accounts payable reports.</p><p>• Assist in improving accounts payable procedures to enhance workflow efficiency.</p><p><br></p><p>If this person is you, please apply to victoria.iacoviello@roberthalf</p>
<p>We are looking for an experienced Associate General Counsel to join a growing legal team in Garden City, New York. Our mid-sized law firm spans several states and specializes in real estate and default servicing, with expertise in foreclosure, litigation, bankruptcy, evictions, and transactions / REO. In this role, you will play a pivotal part in monitoring legal and regulatory developments within this space, ensuring compliance, and drafting and negotiating a variety of commercial contracts. This position is ideal for a meticulous legal expert with a strong business acumen who is eager to contribute to a dynamic and forward-thinking organization. This is a HYBRID role that offers comprehensive benefits.</p><p><br></p><p>Responsibilities:</p><p>• Stay informed about legal and regulatory changes that impact the organization's industry and operations.</p><p>• Provide weekly updates on relevant legal changes to clients and internal stakeholders.</p><p>• Draft, review, and negotiate commercial contracts to ensure alignment with legal and business objectives.</p><p>• Assess compliance with applicable laws and regulations across various business areas.</p><p>• Collaborate with internal teams to address legal matters, ensuring risk mitigation and adherence to industry standards.</p><p>• Assist in the management of case files and legal documentation using case management and document management software.</p><p>• Handle consumer complaints and claims, ensuring timely resolution and adherence to legal requirements.</p><p>• Conduct legal briefings and provide guidance on civil litigation matters as needed.</p><p>• Support the legal team in claim administration processes and other related activities.</p>
<p>We are offering great opportunity located in Monmouth County, New Jersey. We are currently seeking a Collections Specialist to be part of our team. As a Collections Specialist, your main role will be to handle customer accounts, monitor any changes, and take necessary actions accordingly.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Handle collections communications, making sure to maintain professionalism and respect</p><p><br></p><p>• Run various reports to keep track of collection activities and account statuses</p><p><br></p><p>• Undertake data entry tasks to ensure customer information is up-to-date and accurate</p><p><br></p><p>• Issue credit memos as needed to adjust customer account balances</p><p><br></p><p>• Ensure efficient and accurate processing of customer credit applications</p><p><br></p><p>• Keep a close eye on commercial and consumer collections, taking steps to resolve any issues</p><p><br></p><p>• Use strong communication skills to resolve customer inquiries related to collections.</p><p><br></p><p>• Maintain accurate records of all collection activities for future reference.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. In this contract position, you will be responsible for managing customer orders, coordinating shipments, and ensuring seamless communication with clients. This role involves working with high-quality kitchen and restaurant equipment, providing an opportunity to engage with a dynamic and friendly team.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage customer orders with precision, ensuring accuracy in all transactions.</p><p>• Coordinate shipping logistics and maintain accurate inventory records.</p><p>• Monitor the status of orders and provide timely updates to customers.</p><p>• Communicate effectively with clients to address inquiries and resolve issues.</p><p>• Work collaboratively with warehouse associates and the operations manager to ensure smooth order fulfillment.</p><p>• Utilize software tools to perform order entry and maintain data integrity.</p><p>• Handle large kitchen equipment orders for commercial kitchens and restaurants.</p><p>• Maintain an attentive and approachable demeanor when interacting with customers.</p>
<p>We are offering an exciting opportunity for a Customer Service Representative based in New York. You will be serving as a primary point of contact for B2B customers, addressing their needs and ensuring their satisfaction. Your role will involve handling high volume calls with customers, inquiries, processing orders, and maintaining strong relationships with our sales team. People with call center experience, strong communication skills, and wholesale/e-commerce experience are encouraged to apply!</p><p><br></p><p>Responsibilities: </p><p>• Address customer inquiries and resolve any issues they may be facing</p><p>• Act as a point of communication between the customers and the sales team, providing necessary support and information</p><p>• Handle a significant volume of phone calls, ensuring quality and maintaining excellent communication etiquette</p><p>• Use various systems to process orders and track shipments</p><p>• Maintain a high level of knowledge about our brand and products to provide accurate information to customers and sales reps</p><p>• Troubleshoot system problems and assist with other miscellaneous projects as needed</p><p>• Process customer payments and provide account information as required</p><p>• Collaborate with team members and counterparts to document and resolve issues</p><p>• Use Microsoft Office Suites to perform tasks effectively</p><p>• Maintain accurate records and ensure data entry is up to date.</p><p><br></p><p>If this person is you, please submit your resume to victoria.iacoviello@roberthalf</p>
<p>We are looking for a detail-oriented AR/Credit Clerk to join our team in the Middlesex County, New Jersey area. This role is ideal for an individual with a background in accounts receivable and credit management, who is eager to contribute to a growing organization. This role offers a great opportunity for skill-building and career advancement.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable processes, including posting payments to customer accounts.</p><p>• Prepare and send customer statements to ensure timely payment.</p><p>• Match bills of lading with freight bills to ensure accuracy in records.</p><p>• Reconcile purchase orders with vendor invoices to maintain financial accuracy.</p><p>• Organize and maintain credit files and related documentation.</p><p>• Handle filing and mailing tasks associated with customer statements.</p><p>• Utilize Microsoft Excel to track and manage financial data.</p><p>• Support incoming and outgoing payment processes, ensuring smooth transactions.</p>
