We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction.<br>• Provide detailed information about products and services to help customers make informed purchasing decisions.<br>• Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets.<br>• Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns.<br>• Build and maintain strong relationships with customers to encourage repeat business and referrals.<br>• Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing.<br>• Record and maintain accurate sales transactions and prepare reports on sales performance as required.<br>• Collaborate with team members to deliver seamless customer service and support shared sales strategies.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
Inside Sales Position <br> Daily Responsibilities: <br> • Special Projects & Campaigns • CRM upkeep • Process Quotes • Process SOP for New Clients • Assist with New Client On-Boarding • Mining & Research for Sales Leads • Provide friendly Customer Service to Clients • Assist Sales & Marketing Team • Prospecting • Data Entry • Administration Duties • Vendor Interaction • Assist Team Members • Communicate effectively with clients and vendors <br> REQUIRED SKILLS <br> • Minimum Education: H.S. Diploma/GED • General Computer Literacy (Outlook, Word and Excel) • Ability to Perform Basic Math Skills • Good Interpersonal Skills • Able to Work Under Pressure • Able to Handle Multiple Priorities • Read, Speak and Write English Fluently • Successfully Complete Required all candidates required to undergo background check • Ability to sit for long periods of time • Ability to use computer keyboard for long periods of time
<p><br></p><p>We are seeking a <strong>Customer Care Representative</strong> to be the face of our company for our clients. This role is ideal for someone who is highly organized, professional, and passionate about providing excellent customer service. You will play a critical role in ensuring that our clients receive timely, accurate, and friendly service.</p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and other communication channels.</li><li>Process and manage orders accurately and efficiently.</li><li>Handle customer inquiries, complaints, and requests with professionalism and care.</li><li>Collaborate with internal teams to ensure timely order fulfillment and issue resolution.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Support the continuous improvement of processes to enhance customer satisfaction.</li></ul><p> </p><p> </p><p><br></p>
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in City of Industry, California. This is a Contract-to-Permanent position, offering an excellent opportunity for growth while delivering exceptional support to our customers. The ideal candidate will bring strong communication skills and a commitment to providing outstanding service in a fast-paced environment.<br><br>Responsibilities:<br>• Provide prompt and attentive assistance to customers through phone and email channels.<br>• Address customer inquiries and resolve issues with accuracy and efficiency.<br>• Support collection activities, including contacting customers regarding overdue accounts (training will be provided).<br>• Maintain accurate and organized records of customer interactions and transactions.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.<br>• Follow established procedures and guidelines to meet company standards.<br>• Handle sensitive information with confidentiality and integrity.<br>• Assist in identifying and implementing improvements to customer service processes.<br>• Communicate effectively with customers while maintaining a positive attitude.<br>• Participate in team meetings and contribute to achieving department goals.
We are looking for a success-driven Customer Service Representative to join our team in Cerritos, California. In this Contract to permanent position, you will play a key role in supporting clients by ensuring their needs are addressed efficiently and professionally. If you excel in communication, organization, and problem-solving, this opportunity is ideal for you.<br><br>Responsibilities:<br>• Handle incoming calls and respond promptly to customer inquiries with professionalism and accuracy.<br>• Manage email correspondence, ensuring timely and effective communication.<br>• Perform data entry tasks to maintain accurate customer records and order information.<br>• Assist with order processing and entry, ensuring all details are verified and completed.<br>• Schedule appointments and coordinate showroom visits as needed.<br>• Provide support to clients through inbound and outbound calls, addressing any concerns or questions.<br>• Utilize Microsoft Word and Excel to create documents and manage data effectively.<br>• Maintain a high level of organization while multitasking in a fast-paced environment.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems </p><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Pasadena, California. This Contract to permanent position is ideal for someone who excels in providing exceptional customer support and possesses strong data entry skills. You will play an integral role in ensuring customer satisfaction by managing orders, resolving discrepancies, and maintaining accurate records. For immediate consideration apply today!</p><p><br></p><p>Responsibilities:</p><p>• Enter and update customer information accurately within the database.</p><p>• Process customer orders and verify order details for accuracy and completeness.</p><p>• Address and resolve customer complaints or inquiries in a timely and detail oriented manner.</p><p>• Collaborate with internal teams to ensure customer needs are met effectively.</p><p>• Generate and analyze reports on customer interactions and data to improve service.</p><p>• Assist with managing order discrepancies, style or size changes, and confirmations.</p><p>• Handle reorders, replacements, and special requests with attention to detail.</p><p>• Maintain updated records of customer transactions and account details.</p><p>• Support administrative tasks, including reception duties and swatch uploads.</p><p>• Assist with creating credit memos and handling invoice proof of delivery requests.</p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.</p><p>As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.</p><p>What You’ll Do</p><ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul><p>What We’re Looking For</p><ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul><p>Why Join Us?</p><ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul><p><br></p>
We are looking for a Customer Service Representative to join our team in Irvine, California. In this role, you will provide excellent support to customers through inbound call handling, addressing inquiries, and resolving warranty or dispute issues as needed. This is a Contract to permanent position, offering a great opportunity for detail oriented growth.<br><br>Responsibilities:<br>• Manage inbound calls with attention to detail and efficiency, ensuring customer inquiries are addressed promptly.<br>• Provide assistance and solutions for warranty-related questions and disputes.<br>• Deliver excellent customer service by maintaining a courteous and helpful attitude.<br>• Accurately document customer interactions and resolutions within the system.<br>• Collaborate with team members to ensure consistent service delivery.<br>• Utilize company-specific software and Microsoft Office Suite to manage tasks and communications.<br>• Learn and apply knowledge of furniture-related products to better assist customers.<br>• Follow company policies and procedures to ensure compliance and quality standards.
<p>We are seeking a detail-oriented Insurance Verification and Patient Support Specialist with expertise in PPO plans. This individual will play a key role in supporting our patients by thoroughly verifying insurance benefits and clearly communicating coverage details to patients. The successful candidate will understand how PPOs work, especially as they relate to therapy services, and will be able to guide patients through the financial and administrative steps of their care.</p><p>Key Responsibilities:</p><ul><li>Verify insurance benefits, with a specific focus on PPO plans, and accurately determine patient copays and out-of-pocket expenses.</li><li>Clearly explain coverage outcomes to clients, including copay amounts and what is covered under their PPO plan.</li><li>Educate patients on the necessity of having a physician’s prescription for Occupational Therapy (OT) and Speech Therapy, even when covered by a PPO plan.</li><li>Guide patients through the scheduling process, ensuring they understand each step and any prerequisites for appointments.</li><li>Serve as a knowledgeable resource for patients regarding insurance plan requirements, authorizations, and general billing questions.</li><li>Work cross-functionally with clinical and administrative teams to ensure a seamless patient experience from benefit verification through appointment scheduling.</li></ul><p><br></p>
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service.<br><br>Responsibilities:<br>• Provide technical support to resolve hardware, software, and network-related issues for users.<br>• Manage and maintain Active Directory accounts, including creating, modifying, and disabling users.<br>• Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance.<br>• Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken.<br>• Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals.<br>• Collaborate with team members to identify and implement improvements to IT processes.<br>• Deliver exceptional customer service by addressing user concerns and providing clear guidance.<br>• Monitor system performance and report any potential issues to the appropriate teams.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Support the installation and updates of software applications while minimizing disruptions to users.
We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency.<br><br>Responsibilities:<br>• Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components.<br>• Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools.<br>• Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated.<br>• Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals.<br>• Provide support for network connectivity issues and ensure seamless communication across platforms.<br>• Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction.<br>• Collaborate with team members to implement best practices for IT operations and security.<br>• Assist with system upgrades and installations to meet organizational needs.<br>• Monitor system performance and proactively address potential issues to minimize disruptions.