35 results for Customer Service Rep in Westlake Village, CA

Customer Service Rep. Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call (818) 703-8818 for immediate consideration.

Customer Service Representative We are offering a temporary-to-hire employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently.• Ensure product availability by coordinating with purchasing or fabrication departments.• Collaborate with the shipping department to guarantee timely delivery of products.• Maintain an accurate record of customer interactions and transactions.• Use the Dynamics AX system to search for products in the database.• Assist customers by providing them with detailed product information.• Perform data entry tasks using an alphanumeric system.• Manage multiple calls per day, ensuring high-quality customer service.• Navigate various computer programs to support customer service operations.

Customer Service Representative We are offering a contract for a Customer Service Representative position in Pasadena, California. This role is centered around the logistics industry and tasks will be performed onsite. The Customer Service Representative's role will primarily involve handling customer orders, order entry, and providing relevant product information to assist customers. Responsibilities• Accurately process customer orders received through various channels including phone, mail, fax, or email.• Maintain a clear record of customer interactions, transactions, comments, and complaints to ensure effective customer service.• Proactively provide customers with pertinent information such as unit prices, shipping dates, anticipated delays, and any other necessary details.• Collaborate with the warehouse and shipping departments to manage large or unusual orders and ensure all orders are delivered by the specified dates.• Develop new business opportunities and drive sales by equipping existing customers with detailed product information to aid their purchasing decisions.• Prepare and present proposals to existing customers in order to maintain and expand business relationships.• Utilize your intermediate computer skills and proficiency in Microsoft Office to effectively manage tasks and maintain customer data.• Utilize your effective communication skills to build and maintain customer relationships.

Customer Service Representative We are offering a temp to hire contract employment opportunity for a Customer Service Representative in Carson, California. This role is within the Wholesale Distribution industry and will be working in a dynamic and fast-paced workplace. Responsibilities: • Efficiently process orders and provide quotes to customers• Manage customer inquiries through phone, email, and chat• Utilize the correct methods/tools to provide precise, valid, and complete information to customers• Keep customer records updated and documented based on interactions• Develop and sustain knowledge about the product line• Adhere to communication procedures, guidelines, and policies• Handle inbound and outbound calls, providing top-notch customer service• Perform data entry tasks and manage email correspondence• Use Microsoft Excel and Word proficiently in daily tasks• Schedule appointments as necessary

Customer Service Representative Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Customer Service Representative We are in the process of recruiting a bilingual Spanish, Vietnamese, or Mandarin Customer Service Representative based in West Covina, California. This role is integral to our operations, handling inbound and outbound calls, delivering excellent customer care, and providing member services. The role offers a contract-to-permanent employment opportunity, ideal for candidates with skills in customer service, data entry, and Microsoft software. Responsibilities: • Provide stellar customer service through inbound and outbound call handling.• Carry out member services, ensuring all customer needs are met.• Maintain meticulous records of customer interactions and transactions.• Resolve customer inquiries and concerns promptly and professionally.• Utilize Microsoft Word and Outlook to manage customer data and communications.• Process customer requests accurately, demonstrating a keen eye for detail.• Adapt to varying work pace, managing tasks efficiently during busy periods.• Contribute to a team culture that values loyalty and cooperation.• Participate in training programs to continuously improve skills and knowledge.• Monitor customer accounts, taking necessary action when required.

Customer Service Representative We are offering a permanent employment opportunity in Torrance, California, for a Customer Service Representative. The role involves providing outstanding customer service in a call center environment, data entry, and handling inbound and outbound calls. Responsibilities: • Efficiently answer inbound calls and address customer inquiries. • Provide high-quality customer service, ensuring customer satisfaction. • Perform data entry tasks, updating and maintaining customer records accurately. • Handle call center customer service duties, ensuring smooth operations. • Utilize Microsoft Excel and Word to manage customer data and correspondence. • Manage email correspondence with customers, providing timely and accurate responses. • Ensure accurate order entry, processing customer orders efficiently. • Schedule customer appointments, coordinating effectively to avoid conflicts.

Bilingual Japanese Customer Service Representative We are providing an opportunity for a direct hire Bilingual Japanese Customer Service Representative to join our team in Torrance, California. In this role, you will be responsible for managing customer inquiries and maintaining accurate customer records. Your role will also involve processing customer applications and monitoring customer accounts. Responsibilities• Attending to customer inquiries and providing effective solutions• Keeping accurate records of customer interactions and transactions• Processing customer credit applications accurately• Monitoring customer accounts and taking necessary actions• Managing data entry tasks and maintaining customer databases• Handling inbound and outbound calls professionally• Scheduling appointments as necessary• Using Microsoft Excel and Word for various tasks• Corresponding with customers via email as required• Ensuring customer satisfaction through excellent service.

Customer Service Representative - Transportation Team Are you a detail-oriented professional with a knack for organization and data management? Do you thrive in a fast-paced environment where accuracy and efficiency matter? If so, we want YOU on our team!We are seeking a Customer Service Representative to support our Transportation Administration Team. In this role, you’ll play a key part in ensuring smooth operations by handling driver log data entry, payroll preparation, and customer service support. If you’re bilingual in Spanish, tech-savvy, and have a strong work ethic, this is your opportunity to join a dynamic and growing company! What You’ll Do:✔ Accurately enter driver log and customer data into our ERP system. ✔ Prepare and submit payroll files to ensure drivers are paid on time. ✔ Assist in customer service—helping resolve issues and inquiries, especially for Spanish-speaking drivers and clients. ✔ Process invoices with precision and efficiency. ✔ Support the Transportation Team with administrative tasks.

Bilingual CS Rep Robert Half has local ongoing opportunities for professional Bilingual Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Please call (818) 703-8818 for immediate consideration. • Assist customers in Spanish and English over the phone • Receiving and placing customer service telephone calls• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism• Resolving customer complaints, managing database records, drafting status reports on customer service issues• Data entry and research as required to troubleshoot customer problems

Sales Support We are offering a temp to hire employment opportunity for a detail-oriented Sales Support Customer Service Representative in Compton, California. As a key player in the manufacturing industry, your role will be centered around improving customer service operations, providing support, and utilizing your analytical skills to enhance service delivery. Responsibilities• Enhance customer satisfaction by managing service operations• Provide support to customers and resolve their inquiries• Use your analytical skills to solve problems and improve processes• Interact effectively with customers and internal teams• Prioritize and manage multiple tasks simultaneously• Utilize ADP - Financial Services and ERP - Enterprise Resource Planning tools to automate and streamline operations• Handle billing functions and conduct audits to ensure accuracy• Communicate effectively with stakeholders using CRM tools• Answer inbound calls and address customer queries promptly• Leverage Configure Price Quote (CPQ) and ERP Solutions to improve pricing accuracy and operational efficiency.

Junior Sales Rep We are looking for a motivated and enthusiastic Junior Sales Representative to join our growing team. This entry-level position is ideal for someone looking to begin or grow their career in sales within the aviation industry. The Jr. Sales Rep will assist in driving sales growth, identifying potential clients, and maintaining strong customer relationships. About Our Client Our client is a leading provider of aviation services, offering a wide range of solutions to meet the needs of the aviation industry. Located in the heart of El Segundo, CA, we specialize in providing quality products and services to airlines, airports, and aviation-related businesses worldwide. Join our dynamic team and help us continue to set the standard for excellence in the aviation industry. Key Responsibilities:<ul><li>Assist the sales team in identifying and pursuing new business opportunities within the aviation sector.</li><li>Develop and maintain relationships with existing clients, ensuring excellent customer satisfaction.</li><li>Conduct market research to identify potential leads and new sales prospects.</li><li>Prepare and deliver product presentations and proposals to clients.</li><li>Collaborate with senior sales representatives to close deals and achieve sales targets.</li><li>Maintain accurate records of sales activities and customer interactions in the CRM system.</li><li>Attend industry events and trade shows to network and promote [Confidential Company]'s products and services.</li><li>Provide administrative support to the sales team, including generating reports, managing calendars, and coordinating meetings.</li><li>Assist with follow-up communications, including emails and phone calls, to ensure timely responses to client inquiries.</li></ul>

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones · Logging ROI requests · Emailing, faxing, and printing medical records

Medical Claims Representative We are looking for a competent Medical Claims Representative to join our team in Los Angeles, California. The Medical Claims Representative will be primarily responsible for monitoring, investigating and analyzing relevant agreements, as well as handling claims payments and maintaining effective communication with various stakeholders. Responsibilities: • Handle the filing and pursuit of claims payments meticulously and efficiently.• Answering inquiries regarding EOBs as well as any other issues pertaining to medical claims• Monitor and analyze healthcare industry trends and developments, and understand their implications on claims.• Investigate potential violations of collective bargaining agreements and take necessary action.• Maintain timely and effective communication with members, agents, attorneys, and company representatives.• Manage workload independently, ensuring all tasks are completed accurately and on time.• Work closely with the legal department to provide information/analysis of associated claims.• Research and analyze various agreements, including member contracts, assumption agreements and distribution agreements.• Handle appeals, benefit functions, billing functions, claim administration, and collection processes effectively.• Maintain a strong focus on customer service, ensuring all queries and issues are resolved promptly and professionally.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Los Angeles, California, 90071, United States. This role is pivotal in ensuring seamless office operations, providing support for mail services, reprographics, print jobs, managing service requests for office equipment, and setting up workspaces for new hires. Responsibilities: • Handle incoming and outgoing mail, including sorting, distribution, and digital processing • Perform tasks related to print and reprographics, ensuring high-quality output and meeting deadlines • Prepare office spaces for new hires, including arranging necessary supplies and equipment • Monitor and manage printing supplies and equipment, ensuring functionality and addressing service requests as needed • Efficiently manage general office service requests, ensuring seamless day-to-day operations • Provide light administrative support and contribute to maintaining a pleasant and productive office environment • Utilize your skills in customer service, office functions, training, operations, and policy to effectively perform your duties • Handle tasks related to answering inbound calls, supervising, presentations, hiring processes, scanning, and receptionist duties • Troubleshoot issues related to facility, digital, communication skills, scanning documents, maintaining logs, and machinery • Ensure quality assurance in printing, paper, and distribute faxes, utilizing your knowledge of R Code.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate based in Los Angeles, California. As an Office Services Associate, you will be integral in providing back office services for various teams, including reprographics, copy and mail services, and supporting other service lines as needed. Responsibilities • Accurately and efficiently process office service tasks, primarily reprographics, mail and intake functions. • Maintain detailed logs for all office services work. • Ensure job tickets are properly filled out prior to initiating work. • Manage the set-up and breakdown for events, including ordering meals and managing hospitality inventory. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Adhere to established procedures to run jobs in the correct order. • Troubleshoot basic equipment problems and place service calls when needed. • Prioritize workflow to meet contracted deadlines for accepting, completing, and delivering all work. • Interact with clients in person, over the phone, or electronically, providing exceptional customer service. • Load machines with various paper and toner supplies. • Ensure quality assurance on own work and work of others.

Receptionist We are offering a short term contract employment opportunity in Los Angeles, California for a Receptionist. This role is primarily in the customer service industry where the Receptionist will serve as the first point of contact for clients and visitors. They will also handle administrative tasks such as booking conference rooms and ordering catering for events. Responsibilities: • Greet clients and visitors upon their arrival • Manage the booking of conference rooms and visitor offices • Order catering and food for events and lunches • Ensure the conference room is set up and clean • Collaborate with the onsite team to maintain a clean and welcoming environment • Answer and transfer calls on a multi-line phone system • Accept and sort mail deliveries • Handle sensitive and/or confidential documents and information • Communicate effectively with manager and client regarding job or deadline issues • Maintain a detail-oriented demeanor, akin to a hotel concierge service, at all times • Keep things stocked and clean during slow periods.

Receptionist We are offering a long term contract employment opportunity for a Receptionist in the Financial Services industry, based in Torrance, California. The successful candidate will be the first point of contact for visitors and will play a crucial role in creating a welcoming atmosphere for our clients, staff, and guests. Responsibilities • Serve as the primary point of contact for all visitors, ensuring a warm and welcoming environment • Effectively manage incoming calls and correspondences via email • Schedule appointments and manage the office calendar efficiently • Provide comprehensive office support, including data entry and organizing files • Utilize Microsoft Excel, Outlook, and Word to maintain accurate customer records and process applications • Uphold a detail-oriented image, representing our team with poise and professionalism • Use interpersonal skills to resolve customer inquiries and maintain customer satisfaction • Operate a multi-line phone system, ensuring effective communication and customer service.

Credit Collections Coordinator - Contingent We are offering an employment opportunity for a Credit Collections Coordinator in El Segundo, California. As a part of our team, you'll be instrumental in handling customer credit applications and inquiries, maintaining accurate records, and executing various administrative tasks in the field of collections. Responsibilities: • Accurately and efficiently process customer credit applications• Maintain precise records of customer credit• Handle customer inquiries and resolve any issues in a timely manner• Assist in sending collection emails to customers• Undertake various administrative tasks including invoice submission into customer portals• Research and resolve payment discrepancies• Assist the cash applications teams in posting lockbox, ACH and credit card payments• Partake in the daily mailing of invoices and credit memos• Monitor customer accounts and perform appropriate actions

Receptionist We are seeking a professional and friendly Receptionist who is bilingual in Spanish to join our team on a temporary basis in City of Industry, CA. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service while managing front desk operations. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:<ul><li>Answer and direct incoming calls in a professional and courteous manner.</li><li>Greet visitors, clients, and vendors upon arrival and notify appropriate staff of their arrival.</li><li>Handle bilingual communication (English/Spanish) with visitors, clients, and staff.</li><li>Maintain a tidy and welcoming reception area.</li><li>Distribute incoming mail and packages, as well as prepare outgoing mail.</li><li>Assist with basic administrative tasks such as data entry, filing, and scanning documents.</li><li>Schedule and coordinate appointments, meetings, and conference room bookings.</li><li>Provide general information to callers and visitors regarding the company’s services or policies.</li><li>Assist with light clerical duties such as updating records, preparing documents, and organizing files.</li><li>Support other administrative staff as needed.</li></ul>Schedule:<ul><li>Monday to Friday, 8:00 AM – 5:00 PM.</li><li>On-site position in City of Industry, CA.</li></ul>Duration:<ul><li>Temporary Assignment (with potential for extension based on business needs).</li></ul>Pay Rate:<ul><li>Competitive hourly pay based on experience.</li></ul>

Collections Specialist We are in search of a Collections Specialist to join our team in the Real Estate & Property industry at our Calabasas, California location. In this role, you will be tasked with the management and resolution of customer inquiries, processing of customer applications, and maintenance of accurate customer records. This role also entails monitoring customer accounts and taking necessary actions. Responsibilities: • Handle customer inquiries and provide effective resolutions • Manage and process customer credit applications with accuracy and efficiency • Maintain and update customer credit records ensuring accuracy at all times • Monitor customer accounts and initiate appropriate actions when necessary • Utilize Accounting Software Systems to manage financial data • Employ Accurint for effective data analysis • Leverage ADP - Financial Services for efficient financial management • Use CRM tools for managing customer relationships and improving customer service • Implement Epic Software for streamlined operations • Oversee Accounts Receivable (AR) to ensure timely payments • Respond to inbound calls from customers and provide the necessary assistance • Manage billing functions and ensure accuracy in billing processes • Administer claims effectively and in a timely manner • Streamline collection processes for efficient recovery of dues.

Front Desk Coordinator A workspace company in El Segundo is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms.

Bilingual Receptionist We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information.

Bilingual Receptionist Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.

Receptionist Robert Half currently has local ongoing openings for an articulate and skilled Receptionists in the Woodland Hills, CA area. In this role, you will be the face of our company, responsible for providing outstanding customer service to clients and visitors. Your primary role will involve greeting guests, managing phone calls, handling inquiries, and ensuring that our clients have a seamless and pleasant experience. You will also perform general administrative duties and assist other administrative staff with overflow work, including word processing, data entry and Internet research tasks. For more information, please call 818-703-8818.<ul><li>Answer and direct phone calls in a polite and friendly manner</li><li>Welcome visitors in a warm and friendly manner, and answer any questions visitors have</li><li>Maintain reception area and all common areas in a clean and tidy manner at all times</li><li>Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer</li><li>Keep detailed and accurate records of visitor requests and of calls received</li><li>Receive deliveries; sort and distribute incoming mail</li><li>Take inventory of supplies and restock as needed</li><li>Maintain the general office filing system</li></ul>