We are looking for an experienced Project Manager to oversee and drive the successful completion of complex initiatives within the service industry. Based in Westlake, Ohio, this role requires someone who is detail oriented, excels in strategic planning, client relationship management, and delivering high-quality results. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Lead and manage multiple projects simultaneously, ensuring they are completed on time and within scope.<br>• Collaborate with clients to understand their needs, provide solutions, and maintain strong working relationships.<br>• Develop and implement strategic plans to achieve project goals and improve overall efficiency.<br>• Facilitate training sessions and provide education to clients on project processes and tools.<br>• Oversee scope management, conflict resolution, and resource allocation to ensure smooth project execution.<br>• Utilize Agile Scrum methodologies and tools like Atlassian Jira to monitor and track project progress.<br>• Identify potential risks and develop mitigation strategies to address challenges effectively.<br>• Ensure all project documentation is accurate, organized, and updated regularly.<br>• Lead cross-functional teams, managing competing priorities while maintaining high standards of accountability.<br>• Continuously evaluate and improve processes to enhance project outcomes and client satisfaction.
<p>We are looking for a skilled Project Controller to join our team in Akron, Ohio. In this role, you will oversee financial aspects of manufacturing projects, ensuring accuracy in cost analysis, forecasting, and revenue recognition. This is a long-term contract position, with potential to become full-time, offering the opportunity to work closely with project teams and contribute to the success of major initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with internal stakeholders and external clients to facilitate project success.</p><p>• Set up project structures and establish organizational frameworks.</p><p>• Conduct weekly reviews and analyses of project costs to ensure alignment with budgets.</p><p>• Manage customer billing processes, monitor payment statuses, and support cash collection efforts.</p><p>• Update vendor accruals and address accounts payable holds as needed.</p><p>• Ensure accurate revenue recognition in project financials, adhering to company policies.</p><p>• Create monthly revenue forecasts and cash flow projections to support financial planning.</p><p>• Collaborate with project teams to prepare quarterly forecasts and input data into forecasting systems.</p><p>• Track project performance metrics, including revenue, profit, billing, and cash receipts, while identifying variances.</p><p>• Develop and deliver periodic reports, including Project Status Reports and ad hoc analyses, to meet contract requirements.</p>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
<p><strong>Office Administrator (HVAC/Plumbing/Construction)</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking an experienced and self-driven Office Administrator to oversee day-to-day administrative operations in a fast-paced HVAC, plumbing, or construction office. This is a standalone position; the successful candidate will serve as the primary administrative resource and must demonstrate the ability to work independently, prioritize tasks, and maintain a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage all administrative functions within the office, including scheduling, correspondence, document control, and file maintenance</li><li>Process invoices, billing, and assist with payroll duties; accuracy and attention to detail are essential</li><li>Provide exceptional customer service to clients, vendors, and internal staff in person, via phone, and by email</li><li>Prepare estimates, proposals, and other documents relevant to HVAC/plumbing/construction projects</li><li>Track project timelines, maintain logs, and coordinate with field staff for job status updates</li><li>Maintain records related to compliance, certifications, and insurance</li><li>Efficiently utilize Microsoft Excel for reports, project tracking, and administrative support tasks</li><li>Identify opportunities to improve office processes and implement best practices to support business objectives</li></ul>
<p>We are looking for a Database Administrator with a strong background in database administration to join our team in Cleveland, Ohio. In this role, you will be responsible for designing, implementing, and maintaining database systems to meet business needs while ensuring optimal performance and security. The ideal candidate will have a proven track record in managing complex database solutions and collaborating with stakeholders to deliver high-quality results.</p><p><br></p><p>Responsibilities:</p><p>• Assess database requirements by engaging with stakeholders and analyzing current and future application needs.</p><p>• Design and recommend database structures, security protocols, and backup and recovery strategies tailored to business objectives.</p><p>• Develop technical specifications for application upgrades and new implementations, ensuring alignment with project goals.</p><p>• Collaborate with project managers, system owners, and vendors to coordinate installation requirements and schedules.</p><p>• Create detailed project plans and timelines for database installations and software releases.</p><p>• Implement database systems based on technical requirements and business processes.</p><p>• Optimize database performance by configuring parameters and deploying updates for Oracle and Microsoft SQL Server.</p><p>• Monitor and fine-tune database systems to ensure reliability, efficiency, and scalability.</p><p>• Provide technical guidance and support for cloud-based database solutions, including AWS, Azure, and Google Cloud Platform.</p><p>• Stay up-to-date with advancements in database technologies to recommend improvements and innovative solutions.</p>
<p>We are seeking an experienced Customer Service Representative to join our team in Medina, Ohio. This is a contract-to-permanent opportunity within the manufacturing sector. In this role, you will be a key liaison between customers and internal teams, ensuring exceptional service and streamlined order processing. You will help foster clear communication, facilitate order management, and drive customer satisfaction while working within a collaborative, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact between customers and cross-functional teams (Intake, Quote, Sales).</li><li>Coordinate with the Quote team to request and deliver quotes promptly.</li><li>Address customer inquiries, providing accurate, timely information.</li><li>Collaborate with the Sales team and customers to support project success, including participation in project kickoff calls.</li><li>Manage customer accounts by ensuring all data, documentation, and order information are up to date and accurately entered.</li><li>Efficiently process orders, adhering to established timelines and ensuring complete, accurate data entry.</li><li>Collect payments and deposits when necessary; process tickets in a timely manner.</li><li>Upload orders and related documents to customer portals and maintain records in shared drives.</li><li>Update shipping dates in internal systems; proactively communicate any changes to customers and sales representatives.</li><li>Perform stock checks as requested and provide direct shipping notifications to customers.</li><li>Support post-order activities, processing special requests and handling inquiries for national, hospitality, and private label accounts.</li></ul><p><br></p>
