<p>Project Manager – Global ITSM Rollout</p><p><strong>Location:</strong> Marysville, OH</p><p><strong>Work Type:</strong> Onsite – 4 days per week</p><p><strong>Travel:</strong> Yes (TBD)</p><p><strong>Overtime:</strong> Yes – approximately 5 hours per week</p><p><br></p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Project Manager to support the global rollout of an IT Service Management (ITSM) platform (ServiceNow) across multiple regions, including North America, Japan, South America, AO, and Europe.</p><p>This role will be responsible for day‑to‑day program execution, cross‑regional coordination, stakeholder communication, and delivery of all program milestones. The Project Manager will serve as a central point of coordination across global teams and leadership.</p><p>Due to the global scope, this role requires flexibility to support early‑morning and late‑evening meetings and may involve coordinating real‑time translation support.</p><p><br></p><p>Onsite Requirement</p><p>This position requires being onsite in Marysville, OH, four (4) days per week. No remote option is available.</p><p><br></p><p>Key Responsibilities</p><p>Program & Project Management</p><ul><li>Own and maintain the global project plan, including timelines, dependencies, milestones, and deliverables.</li><li>Lead end‑to‑end execution across regions and functional workstreams.</li><li>Prepare and distribute program documentation, status reports, and leadership updates.</li></ul><p>Global Coordination & Communication</p><ul><li>Facilitate and lead cross‑regional meetings across multiple time zones, including early‑morning and late‑evening sessions.</li><li>Coordinate real‑time translation or interpretation support as needed.</li><li>Serve as a central communication hub for global teams and leadership stakeholders.</li></ul><p>Governance, Risk & Issue Management</p><ul><li>Track and manage RAID (Risks, Actions, Issues, Decisions).</li><li>Escalate blockers and risks promptly to ensure timely resolution.</li><li>Ensure alignment with governance processes and cross‑regional prioritization.</li></ul><p>Executive Readiness & Reporting</p><ul><li>Prepare decision decks, evaluation materials, and executive summaries for approval cycles.</li><li>Host monthly Executive Status / Awareness meetings.</li><li>Translate complex program details into concise, executive‑ready messaging.</li></ul><p>Stakeholder Engagement</p><ul><li>Partner with IT leadership, technical leads, regional operations teams, and business owners.</li><li>Ensure alignment on requirements, regional impacts, and rollout readiness.</li><li>Support collaboration across diverse, multicultural global teams.</li></ul><p><br></p>
We are looking for an experienced IT Project Manager to oversee and execute technology-related projects with efficiency and precision. The ideal candidate will take ownership of project lifecycles while fostering improved processes and frameworks within a dynamic environment. This position requires a proactive approach to managing timelines, risks, and collaboration among teams.<br><br>Responsibilities:<br>• Lead IT projects of varying sizes from initial planning through successful delivery.<br>• Develop and implement project management templates, processes, and documentation to enhance consistency.<br>• Monitor project schedules, milestones, risks, and dependencies, ensuring timely progress.<br>• Coordinate with technical teams and business stakeholders to align goals and maintain momentum.<br>• Provide detailed status updates and escalate issues or risks when necessary.<br>• Promote accountability and transparency across active projects by improving visibility.<br>• Collaborate on refining project management practices to support organizational growth.<br>• Facilitate communication between cross-functional teams to resolve challenges and drive success.<br>• Ensure project deliverables meet quality standards and align with strategic objectives.
We are looking for an organized and detail-oriented Project Coordinator to join our team in Westerville, Ohio. This is a long-term contract position where you will play a crucial role in managing financial operations, ensuring compliance with project requirements, and contributing to the overall success of multiple projects. The ideal candidate will possess strong coordination skills and a solid foundation in financial management to effectively support project teams.<br><br>Responsibilities:<br>• Develop and implement processes, tools, training, and governance related to project financials, including budget tracking, expense management, invoicing, and revenue recognition.<br>• Collaborate with internal departments such as credit, finance, and procurement to ensure project requirements are met efficiently.<br>• Conduct comprehensive analysis of client contracts to determine billing deadlines, payment terms, and other financial stipulations.<br>• Oversee accounts payable processes, ensuring vendor invoices are processed and sales tax is accurately accounted for.<br>• Manage subcontractor payments, ensuring compliance with lien waivers, contracts, and insurance requirements before scheduling payments.<br>• Coordinate the periodic close process by posting or accruing all client bills and project costs in a timely manner.<br>• Update and maintain insurance documentation for project assets and rentals in collaboration with project teams.<br>• Work closely with project managers to create detailed action plans addressing resources, budgets, and project timelines.<br>• Ensure smooth financial closeout of projects, including final contract verification and resolution of subcontractor payments.<br>• Supervise ongoing projects, maintaining workflow efficiency and team coordination while managing project-related paperwork and documentation.
<ul><li>Evaluate, develop and implement low-code tools to automate workflows. </li><li>Troubleshoot issues, analyze performance and roll out improvements. </li><li>Gather stakeholder needs and turn them into clear application requirements. </li><li>Manage the tech-stack roadmap from kickoff to decommission, write user guides, train users and integrate third-party platforms. </li><li>Embed software standards and compliance, partnering with Legal, Compliance and Technology to meet firm controls and drive adoption across the department. </li><li>Track progress, flags risks and gives stakeholders clear updates. </li><li>Research new tools to keep the tech stack ahead of the curve and adapts methods from agile to waterfall to foster collaboration and continuous improvement. </li><li>Will be expected to be comfortable with AI considerations.</li></ul>
<p>Digital Marketing Contractor Needed! </p><p>Remote </p><p><br></p><p><strong>Background</strong></p><p>This client has implemented <strong>Salesforce Marketing Cloud (SFMC)</strong> several years ago as the primary tool for bulk email communications. It is now required that partners across the institution utilize SFMC for their activities. However, demand for email marketing support is growing faster than available resources.</p><p>To address this, we need a focused plan and narrative to manage expectations, sustain a strategic implementation roadmap, and educate the community on appropriate tools for different audiences and activities. This role will help document the current state, define a short- and long-term roadmap, and create clear guidance for stakeholders.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong></strong></p><p><strong><u>These are the two projects that need to get done: </u></strong></p><p><br></p><p><strong>Email Landscape Audit & Strategy</strong></p><ul><li>Audit and map the email landscape at Ohio State, including activities, audiences, and distribution tools</li><li>Develop recommendations aligning email activities with the most appropriate distribution tools</li><li>Create an executive summary and detailed narrative outlining findings and optimization strategies</li></ul><p><strong>SFMC Narrative & Roadmap</strong></p><ul><li>Collaborate with the core SFMC team to articulate objectives, benefits, and roadmap for SFMC adoption</li><li>Assess current and future resource needs; propose a resourcing model</li><li>Develop documentation and communication materials for leadership, partners, and other stakeholders</li></ul><p><br></p><p><br></p>
<p><strong>Salesforce Developer IV (Technical Lead)</strong></p><p><strong>Service Type:</strong> Contract-to-Hire</p><p><strong>Location:</strong> Onsite (Hybrid – Central Ohio or Minnesota)</p><p><br></p><p><strong>Job Overview</strong></p><p>A leading enterprise Salesforce Center of Excellence (COE) is seeking a Salesforce Technical Lead to support development activities across multiple Salesforce platforms. This role requires strong hands‑on Salesforce development experience, the ability to lead and mentor a development team, and experience driving technical design, proof of concepts, and best practices.</p><p>The ideal candidate will independently build components, guide developers, and partner with architects, DevOps, and QA teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><br></p><p><strong>Technical Leadership</strong></p><ul><li>Lead development efforts and mentor Salesforce developers on coding standards, performance, and best practices.</li><li>Build and unit test components independently; collaborate with QA and Dev teams to resolve issues.</li><li>Provide direction for research on new Salesforce capabilities and platform enhancements.</li><li>Lead proof‑of‑concept (POC) projects evaluating new designs, integrations, and patterns.</li></ul><p><strong>Core Salesforce Development</strong></p><ul><li>Demonstrate expertise in: Apex, Lightning Web Components (LWCs), Flows, Triggers, Complex Formulas, Workflows, and Security.</li><li>Create and maintain technical patterns, documentation, and best practices for COE delivery teams.</li></ul><p><strong>Agile & DevOps</strong></p><ul><li>Participate in Agile ceremonies including sprint planning, standups, backlog refinement, retros, and code reviews.</li><li>Support improvements to DevOps processes (CI/CD pipelines, monitoring, automation, environment management).</li></ul><p><strong>Integration & Architecture</strong></p><ul><li>Understand enterprise‑level integration concepts such as event processing, APIs, and cross‑system data exchange.</li><li>Evaluate Salesforce and third‑party solutions, creating POCs to support design and product decisions.</li></ul>
