<p><strong>Position Summary</strong></p><p>We are seeking an <strong>Order Processing Specialists</strong> to support our dynamic sales team. In this role, you’ll ensure all sales orders are processed efficiently, accurately, and within delivery deadlines. You will serve as a key point of contact between sales reps, customer service, and management to coordinate order activity and customer fulfillment.</p><p>This is a great opportunity to contribute to a global technology leader and develop your skills in sales operations and administrative support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Accurately process and manage sales orders and customer change orders</li><li>Ensure timely delivery of orders by coordinating with internal teams</li><li>Support a group of inside/outside sales representatives</li><li>Verify and review orders for accuracy and completeness</li><li>Monitor account activity and track key data and performance indicators</li><li>Generate reports on sales results, market conditions, and other metrics</li><li>Assist with lead qualification and order entry, when needed</li><li>Prepare quotes for products and licenses for pre-sales support</li><li>Maintain excellent communication with stakeholders to ensure customer satisfaction</li></ul><p><strong>What You Bring to the Role</strong></p><ul><li>Proven ability to work independently and manage routine tasks with minimal supervision</li><li>Strong analytical skills to resolve non-routine issues and suggest improvements</li><li>Excellent communication skills, with the ability to explain policies and procedures to external stakeholders</li><li>Proficiency in order processing systems and basic administrative tools</li><li>Experience supporting a sales team or working in a similar operations or administrative role</li><li>High attention to detail and a proactive mindset</li><li>Ability to adapt quickly and make decisions under pressure</li><li>Comfortable working in a fast-paced, deadline-driven environment</li></ul>
<p>Our client is seeking a <strong>Platform Specialist</strong> to join our dynamic operations team in Williamsville, NY. This role is ideal for candidates with <strong>data entry or data analysis experience</strong> who thrive in fast-paced environments and take pride in delivering accuracy and efficiency.</p><p><br></p><p>This will be a hybrid position after training. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately process and manage customer transactions including <strong>data entry</strong>, quote generation, and order placement</li><li>Handle complex platform-related inquiries with speed and precision</li><li>Maintain <strong>data integrity</strong> and ensure timely updates and corrections to transactional records</li><li>Support platform adoption through issue resolution and technical support</li><li>Collaborate with Account Managers and internal teams to convert opportunities into actionable results</li><li>Identify process improvement opportunities and generate quality metrics reports</li></ul><p><br></p><p><strong>Knowledge & Skills:</strong></p><ul><li>Proficient in <strong>Microsoft Excel, Outlook</strong>, and general computing skills</li><li>Strong written and verbal communication skills</li><li>Ability to <strong>analyze data</strong>, prioritize tasks, and work with urgency in a results-driven environment</li><li>Demonstrated team player with strong organizational and customer service skills</li></ul><p><br></p>
<p>Jenny Bour with Robert Half is working with an exciting manufacturing company that is seeking a detail-oriented <strong>Accounts Receivable Specialist</strong> to join their finance team. This Accounts Receivable Specialist role is responsible for managing invoicing, accounts receivable processes, credit memos, customer account setup, and monthly closing entries. This AR Specialist role is crucial to the smooth operation of the teams financial processes and requires a high level of accuracy and diligence. If you have experience in accounts receivable and are looking to take the next step in your career, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate and distribute Accounts Receivable reports daily; process invoice batching and ensure timely invoicing through various customer portals, including government invoicing systems.</li><li>Collaborate with the shipping manager to address invoicing issues related to unshipped products. Work closely with sales administrators to resolve billing discrepancies.</li><li>Review and enter credit memos into the financial system, ensuring accuracy and preventing duplicate entries.</li><li>Process orders, including credit memos and billing-only transactions, using the company’s order entry system.</li><li>Independently manage assigned tasks once fully trained, demonstrating initiative and problem-solving skills.</li><li>Provide assistance to the Credit Analyst as needed.</li><li>Respond to customer requests for invoice copies and maintain accurate records of all invoices.</li><li>Monitor invoice sequencing through a daily control log.</li><li>Set up new customer accounts in the system after the completion and approval of the required process.</li><li>Assist with cash application and sales reporting as necessary</li></ul><p><br></p>
<p>Jenny Bour with Robert Half is seeking a detail-oriented and proactive <strong>Accounts Receivable & Credit Specialist</strong> to join the finance team of a growing manufacturing company. The ideal AR & Credit Specialist candidate will have a strong background in accounts receivable and credit management. As an AR & Credit Specialist, you will play a crucial role in managing accounts receivable processes, ensuring accurate and timely collections, and maintaining customer credit limit files. This is a permanent opportunity and <u>offers excellent benefits!</u></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare daily bank deposits and ensure accurate recording of all transactions.</li><li>Manage accounts receivable collections to ensure timely and efficient payment from customers.</li><li>Maintain and update customer credit limit files, ensuring all information is current and accurate.</li><li>Release credit holds as necessary, following established protocols and guidelines.</li><li>Process credit card payments and ensure they are accurately recorded in the system.</li><li>Monitor and report on accounts receivable aging and take appropriate actions to address overdue accounts.</li><li>Communicate effectively with customers to resolve payment discrepancies and provide excellent customer service.</li><li>Assist in month-end closing activities related to accounts receivable.</li><li>Collaborate with other departments to ensure seamless integration of credit and collection processes.</li></ul><p><br></p>
<p>Who is the Platform Specialist? OVERVIEW: The Platform Specialist will handle unique or complex transactions outside of the platform as needed. This role is an established and productive individual contributor responsible for processing customer transactions and/or updating correcting or altering transactions as requested. This role may reside in any Go to Market organization.</p><p><br></p><p>The primary focus of this role is to address platform inquiries with speed and accuracy and perform to required service level agreements SLAs. You will perform transactional functions to support business and associate team members’ requests. Understands the client's processes and solutions. Effectively resolve issues with accuracy tact and speed. Under moderate supervision you perform transactional functions and order entry duties. You review and verify the accuracy of the request and transaction and complete the transaction accordingly while supporting platform adoption on Xvantage.</p><p><br></p><p>KEY RESPONSIBILITIES:</p><p>• Maintains data integrity.</p><p>• Optimize business processes.</p><p>• Identifies opportunities to increase usage of platform.</p><p>• Works closely with Account Managers and Business Owners to convert opportunities to outcomes.</p><p>• Generate data quality reports and metrics and provide insights.</p><p>• General support for the team</p>
<p>Jenny Bour with Robert Half is seeking a motivated and detail-focused<strong> Construction Accounting Specialist</strong> to support the finance team in a dynamic Architecture & Engineering environment. This Construction Accounting Specialist role plays a key part in managing day-to-day accounting operations, including journal entries, reconciliations, accounts payable and receivable, fixed assets, and support for month-end close processes. The ideal Construction Accounting Specialst candidate is analytical, organized, and able to prioritize effectively in a deadline-driven setting.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Reconcile various general ledger accounts including bank accounts, credit cards, payables, receivables, and intercompany balances.</li><li>Process vendor invoices and payments (EFT, ACH, checks), and apply client payments accurately.</li><li>Handle client billing, including finalizing and distributing invoices, monitoring collections, and following up on past-due accounts.</li><li>Assist with onboarding vendors, collecting W-9s, and managing certificates of insurance (COIs).</li><li>Maintain fixed asset records and support month-end depreciation activities.</li><li>Assist with QA/QC on job setups and support project closures as needed.</li><li>Provide backup support for billing systems and assist with subconsultant and PO documentation.</li></ul>
