<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>The Help Desk Level 2 professional serves as a technical escalation point for resolving moderate to complex IT support issues that cannot be solved by Level 1 support. This role provides hands-on troubleshooting, system administration support, and contributes to the efficiency of the IT support operation. The Level 2 analyst also helps develop and document procedures, mentors Level 1 staff, and ensures high standards of customer service and problem resolution.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to escalated service requests and incidents via phone, email, ticketing system, or in person.</li><li>Diagnose, research, and resolve complex software, hardware, and networking issues, ensuring minimal downtime for end-users.</li><li>Administer user accounts, permissions, and security groups in Active Directory or other corporate systems.</li><li>Support and maintain desktops, laptops, mobile devices, and peripheral equipment including installation, configuration, upgrades, and troubleshooting.</li><li>Escalate unresolved issues to Level 3 or specialized engineering teams when necessary and follow through to resolution.</li><li>Participate in the deployment, setup, and support of new technologies, applications, and hardware (e.g., OS upgrades, software rollouts, hardware replacements).</li><li>Maintain detailed records of work performed in the IT ticketing system and contribute to the knowledge base.</li><li>Create and update technical documentation and user guides as needed.</li><li>Provide training, guidance, and mentorship to Level 1 helpdesk staff.</li><li>Monitor and report on recurring technical issues to identify trends and suggest improvements.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
<p><strong>PC Technician – </strong></p><p><strong>Summary:</strong></p><p>We are accepting applications for a motivated PC Technician responsible for installing, configuring, maintaining, and troubleshooting desktop and laptop computers, related hardware, software, and peripheral devices. This role provides technical support to end-users to ensure optimal IT system performance and minimal downtime.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and upgrade computers, printers, and peripheral devices.</li><li>Diagnose and resolve hardware, software, and network connectivity issues.</li><li>Provide technical support to end users via help desk tickets, phone, or in-person.</li><li>Perform system maintenance such as software updates, virus scans, and data backups.</li><li>Set up and manage user accounts, permissions, and security settings.</li><li>Maintain accurate inventory records for IT equipment and licenses.</li><li>Document troubleshooting steps, solutions, and IT support procedures.</li><li>Assist with the rollout of new technology, including hardware, operating systems, and applications.</li><li>Coordinate equipment repairs with vendors as necessary.</li><li>Stay up to date with current trends and best practices in IT support.</li></ul><p><br></p>
We are looking for a skilled Desktop Support Manager to oversee helpdesk and desktop operations for a healthcare organization. This long-term contract position is based in West Palm Beach, Florida and involves managing teams, ensuring service delivery excellence, and maintaining endpoint security and compliance. The ideal candidate will have strong technical expertise and leadership experience.<br><br>Responsibilities:<br>• Manage daily operations of the helpdesk and desktop support teams, ensuring incidents and requests are resolved efficiently.<br>• Oversee ticket prioritization, workflow optimization, and adherence to service-level agreements (SLAs) and key performance indicators (KPIs).<br>• Supervise lifecycle management for endpoints, including desktops, laptops, mobile devices, and peripherals.<br>• Implement standardized hardware configurations, software deployment, and endpoint security measures.<br>• Lead and develop a team of helpdesk analysts and technicians, fostering a customer-focused culture.<br>• Monitor service metrics such as ticket trends, resolution rates, and customer satisfaction scores, while producing regular reports.<br>• Ensure compliance with cybersecurity standards, including endpoint security and vulnerability remediation.<br>• Collaborate with vendors and optimize support tools such as ticketing systems and asset management platforms.<br>• Drive automation and self-service improvements to enhance user experience and reduce recurring issues.<br>• Support organizational initiatives, including clinic openings and infrastructure upgrades.
<p><strong>Systems Administrator</strong></p><p>We are seeking a skilled <strong>Systems Administrator</strong> to join our technology team. This role is ideal for someone who enjoys managing servers, supporting infrastructure, and solving complex technical issues in a fast-paced environment. The ideal candidate will have strong troubleshooting abilities, excellent communication skills, and a solid foundation in system administration with room to grow into more advanced responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Manage and maintain Windows and/or Linux server environments including patching, updates, and performance monitoring</li><li>Administer Active Directory, Group Policy, DNS, DHCP, file shares, and permission structures</li><li>Support virtualization platforms such as VMware or Hyper-V, including VM creation, tuning, and maintenance</li><li>Oversee backup operations, disaster recovery testing, and storage systems</li><li>Assist with system upgrades, migrations, and infrastructure improvement projects</li><li>Monitor server health, performance metrics, and resource utilization</li><li>Troubleshoot server failures, authentication issues, and network-related system problems</li><li>Maintain accurate documentation including configurations, diagrams, and SOPs</li><li>Collaborate with network, help desk, and security teams to resolve escalated support issues</li><li>Ensure systems comply with organizational security policies and standards</li></ul><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p>Oversee the mission-critical migration of Epic systems to the HCN environment for our district’s hospital and clinic sites - Ensure operational continuity, regulatory compliance, and patient safety during a high-risk IT transition - Collaborate extensively with IT infrastructure, support teams, vendors, and clinical leadership to maintain seamless healthcare operations --- </p><p><strong>Key Responsibilities:</strong> </p><p>- Coordinate and lead on-site Epic migration activities to the HCN environment </p><p>- Work closely with infrastructure, end-user support, clinical operations, and vendor partners to ensure smooth project delivery </p><p>- Rapidly triage and escalate incidents to maintain high system availability during transition </p><p>- Serve as the bridge between enterprise IT strategy and hospital-level execution to support patient care </p><p>- Lead efforts to stabilize end-user computing, network, and server environments across sites </p><p>- Oversee Help Desk performance, ensuring prompt issue resolution and adherence to service level agreements (SLAs) </p><p>- Take ownership for local IT decisions, problem management, and accountability for ongoing operations </p><p>- Support regulatory audits and inspections by maintaining accurate compliance documentation and processes </p><p>- Ensure all IT systems remain secure, properly licensed, and compliant with healthcare standards </p><p>- Proactively identify and mitigate compliance, regulatory, and patient safety risks related to IT systems and workflows </p>
<p><strong>Robert Half is partnering with a respected organization to identify a polished and highly capable Customer Service Representative who excels in client-facing environments and takes pride in delivering a high standard of service. This role is ideal for someone who enjoys problem-solving, clear communication, and acting as a key point of contact between customers and internal teams.</strong></p><p><br></p><p>What You’ll Do</p><p>As a Customer Service Representative, you’ll play a critical role in maintaining positive customer relationships and ensuring smooth day-to-day operations. Responsibilities may include:</p><ul><li>Serving as the primary point of contact for customers via phone, email, and internal systems</li><li>Responding to inquiries, resolving issues, and escalating complex concerns when appropriate</li><li>Documenting customer interactions accurately and maintaining detailed records</li><li>Coordinating with internal departments to ensure timely follow-up and resolution</li><li>Processing requests, orders, or service updates in internal systems</li><li>Maintaining a professional, calm, and solution-oriented approach in all interactions</li><li>Identifying recurring issues and proactively suggesting process or service improvements</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable organization to identify a reliable and customer-focused Customer Service Representative. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience through clear and professional communication.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound customer inquiries via phone, email, and/or chat</li><li>Provide accurate information regarding products, services, and order status</li><li>Resolve customer issues, complaints, and requests in a timely and professional manner</li><li>Document interactions and update customer records in internal systems</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Assist with administrative tasks and reporting as needed</li></ul><p><br></p>
We are looking for a detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This Contract to permanent position offers an excellent opportunity to contribute to the efficient operations of a courtroom setting while utilizing your administrative expertise. The ideal candidate will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Provide administrative support to courtroom personnel, ensuring smooth daily operations.<br>• Respond to inbound calls and address inquiries professionally and efficiently.<br>• Manage and maintain accurate records and documentation through data entry.<br>• Perform receptionist duties, including greeting visitors and handling correspondence.<br>• Coordinate schedules and appointments for courtroom staff.<br>• Assist in preparing and organizing legal documents and case files.<br>• Ensure compliance with established procedures and protocols.<br>• Collaborate with team members to streamline administrative processes.<br>• Monitor and restock office supplies as needed.<br>• Maintain confidentiality and handle sensitive information with discretion.
<p><strong>Robert Half has an opening for a Helpline Counselor. This position requires the candidate to be bilingual in Creole. The role is based in North Miami and offers a great opportunity for someone looking to make a meaningful impact.</strong></p><p><strong>Details:</strong></p><ul><li><strong>Training:</strong> First 90 days are in-person to receive certification.</li><li><strong>Schedule:</strong> Multiple shifts available — day, evening, and overnight.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Respond to incoming calls and assist individuals in crisis while maintaining a calm and supportive demeanor.</li><li>Communicate effectively in both Creole and English to support a diverse population.</li><li>Accurately translate and document information to ensure clear communication and proper record-keeping.</li><li>Participate in training sessions focused on suicide prevention and crisis intervention techniques.</li><li>Use data entry skills to maintain organized and detailed records of interactions.</li><li>Collaborate with team members to develop strategies for improving caller experiences.</li><li>Uphold confidentiality and ethical standards when handling sensitive information.</li><li>Provide resources and referrals to callers seeking additional support or services.</li><li>Monitor call center operations and identify areas for improvement to enhance service quality.</li><li><br></li></ul>
<p>We are looking for an experienced Operations Coordinator to help at our world corporate headquarter. This long-term contract role is based in West Palm Beach, Florida, and focuses on ensuring smooth operations, accurate financial reporting, and compliance across insurance-related activities. The ideal candidate will excel in cross-functional collaboration and demonstrate expertise in financial coordination and accounting practices.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with project management teams to manage procurement activities, including purchase order creation and requisition processing.</p><p>• Execute month-end accruals and track insurance expenses to support precise financial reporting.</p><p>• Ensure compliance with accounting standards and company policies by working closely with the accounting team.</p><p>• Maintain and update master data to uphold accuracy across organizational systems.</p><p>• Coordinate with finance, project managers, and site personnel to prepare and distribute memos required under financing agreements.</p><p>• Facilitate the executive signature process for critical documentation and approvals.</p><p>• Organize financial data and oversee insurance tracking systems for streamlined operations.</p><p>• Monitor and validate insurance-related cost flows to ensure accuracy and compliance.</p><p>• Provide detailed cost analysis and financial support to insurance providers and stakeholders.</p>
<p><strong>Front Desk Administrator – Private Equity Firm (West Palm Beach, FL)</strong></p><p><strong>Overview:</strong></p><p>A prestigious private equity firm in West Palm Beach is seeking a skilled Front Desk Administrator to act as the first point of contact for clients and guests. This role is critical to the day-to-day operations and image of the firm, requiring exceptional professionalism, organization, and communication skills.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors, managing check-in procedures with discretion and professionalism.</li><li>Answer and direct incoming phone calls, screening and transferring as appropriate.</li><li>Maintain conference room schedules and prepare meeting spaces in advance.</li><li>Manage courier and mail distribution, including handling sensitive and confidential materials.</li><li>Support travel and meeting arrangements for executives and staff.</li><li>Handle data entry, expense reports, and basic invoice processing.</li><li>Order office supplies and coordinate with building management or vendors for facility needs.</li><li>Assist with special projects and provide administrative support across departments as needed.</li></ul><p><br></p>
We are looking for a highly organized and detail-oriented Courtroom Specialist to join our team in Fort Lauderdale, Florida. This is a Contract to permanent position that offers an excellent opportunity to contribute to administrative operations and courtroom support. The ideal candidate will excel in multitasking, communication, and maintaining a detail-oriented approach in a fast-paced environment.<br><br>Responsibilities:<br>• Provide administrative support to courtroom operations, ensuring all tasks are completed accurately and efficiently.<br>• Manage inbound calls and respond to inquiries with clarity and attention to detail.<br>• Perform data entry tasks to maintain accurate records and documentation.<br>• Serve as the first point of contact by handling receptionist duties and greeting visitors.<br>• Organize and maintain office files, ensuring easy access to necessary documents.<br>• Coordinate schedules and appointments to facilitate smooth courtroom processes.<br>• Assist with preparing reports and correspondence as required.<br>• Collaborate with team members to ensure all administrative tasks are completed in a timely manner.<br>• Monitor and maintain office supplies, replenishing inventory as needed.<br>• Uphold confidentiality and security standards in handling sensitive information.
We are looking for a skilled and detail-oriented Bookkeeper to join our team in Boca Raton, Florida. This role requires someone with a strong background in bookkeeping and office administration, particularly within a legal or law firm setting. The ideal candidate will take ownership of billing, collections, and trust account management while supporting day-to-day office operations.<br><br>Responsibilities:<br>• Manage accounts payable and accounts receivable processes with accuracy and efficiency.<br>• Handle billing and collections, including reaching out to clients assertively to ensure timely payments.<br>• Utilize QuickBooks for check processing, financial tracking, and maintaining organized records.<br>• Process trust account transactions and ensure compliance with legal and financial standards.<br>• Coordinate office supply orders and maintain inventory to support daily operations.<br>• Address incoming wires and resolve billing-related inquiries promptly.<br>• Support administrative tasks such as mail distribution and front desk responsibilities.<br>• Implement month-end accounting procedures in collaboration with an external CPA.<br>• Use Smokeball software to manage case-related financial tasks within a legal framework.<br>• Provide general office management support to ensure smooth day-to-day operations.
<p>Growing, driven professional services organization, PE backed is seeking a hands-on Accounting Manager to lead day-to-day accounting operations and support financial reporting and analysis.</p><p>This role will serve as the senior accounting lead onsite and will be responsible for overseeing the full accounting cycle, managing the month-end close, and driving process improvements in a dynamic, revenue-diverse environment.</p><p>Key Responsibilities:</p><ul><li>Oversee month-end close and all general ledger activity</li><li>Review journal entries, reconciliations, and accruals</li><li>Manage AR and AP functions, including vendor and revenue oversight</li><li>Handle deferred revenue, prepaid expenses, and fixed assets</li><li>Serve as primary contact for external auditors</li><li>Contribute to financial reporting and analysis (Excel-based)</li><li>Analyze revenue trends by customer, product, and service line</li><li>Lead process improvements and optimize accounting systems</li></ul><p><br></p>
<p>We are looking for a detail-oriented Benefits Administration Coordinator to join our team in Fort Lauderdale, Florida. This is a contract position that requires strong organizational skills and the ability to handle multiple administrative tasks efficiently. The Benefits Administrative Coordinator supports the Human Resources team by serving as a front-line resource for employee benefits inquiries and assists with the coordination and administration of benefits data and documentation. This role is detail-oriented, highly organized, and requires a service-minded and confidential approach to sensitive information. Mon - Fri: 8am - 5pm.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Employee Support & Intake</strong></p><ul><li>Serve as the first point of contact for employees with basic benefits questions.</li><li>Document, track, and follow up on employee issues through resolution while maintaining exceptional service and professionalism.</li></ul><p><strong>Data & System Coordination</strong></p><ul><li>Accurately verify and validate employee demographic data in HRIS (Paylocity), as well as with insurance carriers.</li><li>Maintain records of benefit enrollments, waivers, and dependent coverage.</li><li>Regularly audit benefits elections versus carrier files, flag discrepancies for review.</li><li>Exhibit proficiency and comfort with spreadsheets and data tracking.</li></ul><p><strong>Document & Task Management</strong></p><ul><li>Maintain Open Enrollment trackers and monitor forms, deadlines, and outstanding documentation.</li><li>Support the upload and storage of benefits-related documents in the HRIS.</li></ul><p><strong>Broker & Vendor Coordination</strong></p><ul><li>Schedule and coordinate meetings with brokers, vendors, and external partners as directed.</li><li>Send follow-up communications and track action items related to benefits administration.</li></ul><p><br></p>
We are looking for a skilled Accounts Payable Supervisor to oversee daily AP operations and ensure efficient financial processes within our organization. This hands-on role requires a detail-oriented individual who excels in managing high-volume transactions, maintaining compliance, and fostering positive relationships with vendors and internal teams. The ideal candidate will bring advanced system expertise and a collaborative approach to streamline processes and drive improvements.<br><br>Responsibilities:<br>• Supervise daily accounts payable functions, ensuring accuracy, timeliness, and adherence to company policies.<br>• Post journal entries related to accounts payable and assist with month-end close activities.<br>• Prepare and review pre-close reports, including aging reports and payment schedules.<br>• Approve complex and high-value payments in line with established internal controls.<br>• Oversee the processing and approval of expense reports, ensuring compliance with company standards.<br>• Build and maintain strong relationships with vendors and suppliers, resolving discrepancies and inquiries promptly.<br>• Verify vendor records for accuracy and compliance with tax and regulatory requirements.<br>• Monitor vendor performance metrics and identify opportunities for process improvements.<br>• Collaborate closely with the Treasury team, including bilingual cross-border coordination.<br>• Support one direct report with day-to-day guidance and performance management.
