We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting.<br><br>Responsibilities:<br>• Respond to incoming technical support requests and resolve issues promptly to ensure customer satisfaction.<br>• Document and track all interactions using help desk software, maintaining accurate and detailed records.<br>• Manage and update user accounts, institutional information, and troubleshoot website-related problems.<br>• Collaborate with team members to administer and maintain program websites and related systems.<br>• Provide guidance and support for web-based training, research processes, and specialized applications.<br>• Build and maintain positive relationships with customers and program participants to accomplish assigned duties.<br>• Remain adaptable to occasional travel requirements for office visits, conferences, or training sessions.<br>• Assist with special projects and contribute to team efforts to improve processes and services.<br>• Exhibit a meticulous approach while working in a high-paced and interactive environment.<br>• Perform other duties as assigned, ensuring all tasks are completed efficiently and accurately.
<p>We’re seeking a <strong>Help Desk Analyst</strong> to join our IT support team and provide first-level technical assistance to end users. The ideal candidate is customer-focused, a strong communicator, and experienced in troubleshooting hardware, software, and network issues in a fast-paced environment. You’ll be a key part of keeping our team productive by resolving IT problems quickly and efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to help desk tickets, phone calls, and walk-up requests in a timely and professional manner.</li><li>Provide support for desktops, laptops, mobile devices, printers, and peripheral equipment.</li><li>Troubleshoot issues related to Windows OS, Microsoft 365, VPNs, and common enterprise applications.</li><li>Manage user accounts, permissions, and access in Active Directory and related systems.</li><li>Document technical issues, resolutions, and support processes clearly and consistently.</li><li>Escalate unresolved issues to Tier 2 or Tier 3 support as needed.</li><li>Assist with onboarding/offboarding tasks including hardware setup and user provisioning.</li><li>Support remote users using remote access tools and screen sharing platforms.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and customer-focused <strong>Application Support Specialist</strong> to join our team. In this role, you will serve as the primary point of contact for resolving technical issues related to internal and external business applications. You will collaborate with cross-functional teams to troubleshoot problems, manage incidents, and ensure software systems function efficiently for end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and 2 support for business-critical applications, responding to and resolving user-reported issues in a timely manner.</li><li>Analyze, troubleshoot, and resolve technical problems via phone, email, and support ticketing systems.</li><li>Work closely with software developers, system administrators, and business analysts to escalate and resolve complex issues.</li><li>Maintain system documentation, including user guides, troubleshooting procedures, and configuration changes.</li><li>Monitor application performance and usage to identify areas for improvement.</li><li>Perform routine maintenance, upgrades, and patches for supported applications.</li><li>Train end users and provide ongoing technical support and education as needed.</li><li>Log and track incidents, changes, and problem tickets using a ticketing system (e.g., ServiceNow, Jira, Zendesk).</li><li>Collaborate with QA and development teams for testing and deployment of new features and fixes.</li></ul><p><br></p>
Job Title: System Administrator<br>Employment Type: CTH<br><br>Overview:<br>We are seeking a skilled and motivated System Administrator to join a high-performing IT team supporting a multi-site environment. This role is ideal for someone with a strong background in Windows systems administration, enterprise networking, and infrastructure support. You will play a key role in ensuring the stability, security, and scalability of a distributed IT environment that supports both office and field-based users.<br><br><br>Key Responsibilities:<br><br>Manage and maintain Windows Server environments (2016/2019/2022), including Active Directory, DNS, DHCP, and GPO.<br><br>Handle user provisioning, access control, SSO, MFA, and Azure AD/Entra ID.<br><br>Administer Fortinet firewalls and VPN configurations.<br><br>Support and secure file servers, email systems, endpoint protection, and disaster recovery solutions.<br><br>Monitor system performance and apply timely patches, updates, and security measures.<br><br>Oversee virtualization platforms (Azure, Hyper-V).<br><br>Serve as 2nd/3rd level escalation for help desk tickets across multiple office locations.<br><br>Support enterprise software, hardware, and networking needs across offices and remote users.<br><br>Plan and implement infrastructure upgrades and cloud integrations.<br><br>Maintain accurate system documentation and configuration records.<br><br>Manage and track software licenses and vendor subscriptions.<br><br><br><br>Required Qualifications:<br><br>4+ years of experience in Windows systems administration.<br><br>Strong experience with Windows Server, Active Directory, Group Policy, PowerShell scripting.<br><br>Familiarity with Azure Virtualization and Microsoft 365 environments.<br><br>Experience with Fortinet firewalls (FortiGate, FortiClient EMS) and VPN configurations.<br><br>Working knowledge of core networking concepts: DNS, DHCP, TCP/IP, file systems.<br><br>Strong problem-solving skills and the ability to work both independently and collaboratively.<br><br>Excellent communication and documentation skills.<br><br><br><br>Preferred Qualifications:<br><br>Bachelor’s degree in Computer Science, Information Technology, or a related field.<br><br>Certifications such as Microsoft, CompTIA Security+, Fortinet NSE, etc.<br><br>Experience in a Managed Service Provider (MSP) environment.<br><br>Exposure to the AEC (Architecture, Engineering, Construction) industry or related software tools.<br><br>Familiarity with or experience supporting:<br><br>Microsoft SQL Server, ETL, and Power BI<br><br>CAD/GIS software (AutoCAD, Civil 3D, MicroStation, ArcGIS)<br><br>Deltek Vantagepoint or similar ERP/Project Management tools<br><br>PeerGFS, Paessler PRTG, Veeam<br><br>ConnectWise (ScreenConnect, RMM)<br><br>KnowBe4 Security Awareness tools<br><br>Adobe Creative Suite<br><br><br><br>Bonus:<br>Candidates with experience streamlining system administration processes, implementing automation, and supporting hybrid or remote teams will thrive in this role.
We are looking for a dedicated PEO Benefits Support Center Specialist to join our team in Rochester, New York. In this long-term contract role, you will play a key part in providing exceptional support to clients and employees regarding benefit-related inquiries and processes. This is an excellent opportunity to bring your expertise in customer service and benefits administration to a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to inquiries related to employee benefits, ensuring accurate and thorough resolutions.<br>• Assist clients and employees with navigating benefit processes, including enrollment and eligibility requirements.<br>• Maintain detailed and up-to-date records of interactions and resolutions in the system.<br>• Collaborate with internal teams to resolve complex benefit-related issues.<br>• Provide clear and concise communication regarding benefit policies and procedures.<br>• Monitor and follow up on outstanding service requests to ensure timely completion.<br>• Offer guidance and support to clients during open enrollment periods.<br>• Stay informed about industry updates and changes to benefit regulations.<br>• Contribute to the improvement of processes by identifying areas for enhancement.
We are looking for an experienced Paralegal to join our team in Palm Beach Gardens, Florida. The ideal candidate will specialize in commercial real estate transactions, handling acquisitions, dispositions, and related legal processes. This role requires a meticulous individual with a strong background in legal documentation and administrative coordination.<br><br>Responsibilities:<br>• Coordinate and oversee due diligence processes, ensuring all necessary documentation is gathered, reviewed, and maintained for acquisitions, dispositions, and loan closings.<br>• Maintain and update legal department calendars to track contract deadlines, litigation schedules, and post-closing obligations.<br>• Prepare corporate resolutions, written consents, and certifications for real estate transactions and loan closings.<br>• Assist with portfolio insurance renewals, including tracking requirements, managing documentation, and facilitating claims processing in collaboration with property managers and insurance agents.<br>• Organize and maintain electronic legal files, corporate filings, annual reports, and business licenses for all entities.<br>• Monitor lawsuits and maintain logs tracking the status of legal cases.<br>• Prepare documents for signature, ensuring accuracy in signature blocks and obtaining necessary approvals.<br>• Submit and track legal invoices, managing payments and record distribution.<br>• Support commercial leasing documentation and filing processes while collaborating with legal associates and other paralegals.<br>• Provide administrative support, including front desk coverage, as needed.
We are looking for a detail-oriented and organized Receptionist to join our team in Aventura, Florida. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth communication and coordination within the office. This position offers a dynamic mix of administrative, front desk, and facilities management responsibilities.<br><br>Responsibilities:<br>• Manage incoming calls by answering, routing, and taking messages efficiently.<br>• Greet visitors warmly and address their needs while coordinating their access to the office.<br>• Oversee conference room reservations, including scheduling and ensuring necessary preparations.<br>• Coordinate logistics for meetings, such as IT support, guest arrangements, and catering needs.<br>• Arrange travel plans and itineraries for staff as required.<br>• Maintain cleanliness and organization in shared spaces, including reception, pantry, and copy rooms.<br>• Handle incoming and outgoing mail, including FedEx and other courier services.<br>• Monitor and replenish office and pantry supplies, ensuring availability at all times.<br>• Support facilities-related tasks, including maintenance coordination and tracking.<br>• Assist with administrative duties, including calendar management, expense report processing, and ad hoc projects.
<p>Are you an energetic, friendly professional looking for your next opportunity? Robert Half is hiring a Receptionist for a creative and fast-paced company in Miami. This is a contract-to-hire role—perfect for someone eager to prove themselves and secure a long-term position.</p><p><strong>Fluency in Spanish and English is required</strong> to serve our diverse client base effectively. If you’re highly organized, enjoy helping others, and thrive in an environment where no two days are the same, we’d love to hear from you!</p><p><br></p><p><strong>What You’ll Do Each Day</strong></p><ul><li>Greet and welcome visitors, creating a warm and professional first impression</li><li>Answer and manage all incoming phone calls with excellent etiquette (multi-line system)</li><li>Support general office administration and maintain filing systems</li><li>Receive, review, and distribute incoming mail and packages</li><li>Manage conference room scheduling and meeting preparations</li><li>Order and maintain office and kitchen supplies to keep the team running smoothly</li><li>Assist administrative staff with overflow work, including word processing, data entry, and research tasks</li><li><br></li></ul><p><br></p>
We are looking for a skilled Billing & Coding Analyst to join our team in Delray Beach, Florida. The ideal candidate will play a vital role in managing billing operations and ensuring accuracy in account adjustments and compliance with organizational policies. This position involves collaboration with school directors, parents, and other departments to maintain high standards of service and efficiency.<br><br>Responsibilities:<br>• Review and analyze reports provided by center management for accuracy, and prepare spreadsheets for distribution to district managers and corporate leadership.<br>• Assist center and district managers in implementing processes, procedures, and software usage.<br>• Manage account adjustments related to billing errors, rate changes, and credits, ensuring accuracy.<br>• Build and maintain strong relationships with center management to enhance collaboration and streamline operations.<br>• Coordinate with other departments to ensure timely and precise communication of information.<br>• Uphold high standards of service quality for both internal and external stakeholders.<br>• Oversee billing processes for childcare centers, including documentation, invoicing, and collections.<br>• Handle government agency billing, including submitting monthly attendance records and invoices for assigned centers.<br>• Analyze invoices and reports to ensure accuracy and compliance.<br>• Promote and communicate the organization’s mission and values to internal and external stakeholders.
<p>We are looking for a compassionate and dedicated helpline counselor to join our team in Miami, Florida. This is a long-term contract position where you will play an integral role in assisting individuals during challenging times. If you have a strong desire to help others and possess excellent communication skills, we encourage you to apply. For the first 90 days, the schedule will be Monday–Friday, 10 a.m.–6 p.m. After that, you will transition to an overnight shift.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming calls and provide support to individuals in need.</p><p>• Communicate effectively in Spanish to ensure clear and empathetic assistance.</p><p>• Accurately document and input call details into the system.</p><p>• Utilize crisis intervention techniques to assist callers during high-pressure situations.</p><p>• Maintain a calm and detail-oriented demeanor when handling sensitive situations.</p><p>• Participate in training sessions focused on suicide prevention and crisis management.</p><p>• Collaborate with team members to enhance the quality of service provided.</p><p>• Adhere to company policies and procedures while ensuring confidentiality.</p><p>• Offer translation services for Spanish-speaking callers when required.</p><p>• Actively contribute to creating a supportive and positive environment for callers and colleagues.</p>
<p><strong>Robert Half is seeking a bilingual (Spanish/English) Administrative Assistant for a growing and dynamic company in Miami. This contract-to-hire position is perfect for someone looking to build a long-term career in a supportive and professional environment.</strong></p><p><strong>If you're highly organized, detail-oriented, and thrive on keeping things running smoothly, we want to hear from you!</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage daily administrative tasks to support the office and team</li><li>Answer and direct phone calls professionally (multi-line system)</li><li>Greet visitors and ensure a welcoming environment</li><li>Schedule and coordinate meetings, appointments, and calendars</li><li>Maintain filing systems and ensure accurate document management</li><li>Handle incoming and outgoing mail and packages</li><li>Order and manage office supplies and inventory</li><li>Assist with data entry, preparing reports, and other clerical tasks as needed</li><li>Provide general support to management and other staff</li></ul><p><br></p>
We are looking for a Client Engagement Coordinator to join our dynamic team in Boca Raton, Florida. In this role, you will play a critical part in fostering strong relationships with clients while ensuring exceptional service delivery. This is an exciting opportunity to contribute to an organization that is committed to supporting personal injury victims and providing them with the financial resources they need.<br><br>Responsibilities:<br>• Develop and nurture strong relationships with clients by delivering prompt and accurate support to enhance satisfaction.<br>• Maintain detailed and clear updates within CRM systems to track client interactions and progress.<br>• Conduct thorough research to assist Account Executives in gathering necessary information for underwriting processes.<br>• Provide exceptional service and create positive experiences for clients throughout their engagement.<br>• Proactively follow up with the internal sales team and customers to ensure seamless handling of requests.<br>• Collaborate with cross-functional teams to address client needs and inquiries efficiently.<br>• Uphold high standards of communication and professionalism in all client interactions.<br>• Support the team in achieving business goals by contributing to continuous process improvements.
<p>We are looking for a skilled Customer Service Representative to join our team in Boca Raton, Florida. This is a Contract position ideal for individuals with sales experience, whether in retail or call centers. The role requires strong communication skills and a self-motivated approach to managing tasks independently.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound calls from a diverse range of customers, including both national and non-national accounts.</p><p>• Manage work orders.</p><p>• Utilize systems such as Facility Source, Comfort Systems, and Direct Supply to process customer requests.</p><p>• Create dispatches.</p><p>• Participate in comprehensive training sessions, including one-on-one mentoring and video tools, to master account-specific procedures.</p><p>• Collaborate effectively with team members and maintain high-quality service standards.</p><p>• Adapt to evolving workflows and demonstrate reliability in self-managed environments.</p><p>• Transition to remote work, contingent upon proven proficiency and dependability in the role.</p>
We are looking for a detail-oriented Inventory Specialist to join our team in Pompano Beach, Florida. This role requires someone with strong organizational and communication skills who can effectively manage inventory processes and collaborate with both office and production staff. The ideal candidate will be proficient in QuickBooks Enterprise and Microsoft Office Suite, with experience in inventory tracking and related tasks.<br><br>Responsibilities:<br>• Maintain accurate records of inventory levels and ensure timely updates in the system.<br>• Collaborate with office and production teams to streamline inventory management processes.<br>• Conduct regular physical inventory checks to ensure accuracy of stock.<br>• Prepare and coordinate weekly shipments, ensuring customer requirements are met.<br>• Perform data entry tasks related to inventory tracking and reporting.<br>• Provide exceptional customer service by addressing inventory-related inquiries.<br>• Utilize QuickBooks Enterprise to manage inventory data and generate reports.<br>• Assist in annual inventory audits and ensure compliance with company standards.<br>• Develop and implement strategies to optimize inventory flow and reduce discrepancies.
