We are looking for a skilled Business Systems Analyst to join our team in Ft. Lauderdale, Florida. In this role, you will play a critical part in ensuring the functionality and performance of key platforms, particularly within the solar division. Your expertise will help streamline operations, troubleshoot issues, and enhance platform usability to support the organization’s goals.<br><br>Responsibilities:<br>• Serve as the primary technical resource for the Procore platform within the solar division, ensuring optimal performance and usability.<br>• Collaborate with users to diagnose, resolve, and escalate technical challenges effectively.<br>• Oversee system configurations, monitor performance, and manage user access to maintain reliability.<br>• Work closely with organizational and field teams to drive adoption and implement platform improvements.<br>• Identify patterns in user feedback and develop solutions to enhance system functionality.<br>• Provide training and guidance to ensure users can maximize the tools and platforms available.<br>• Translate business requirements into actionable technical solutions that address operational needs.<br>• Stay updated on emerging technologies and tools to continuously enhance system capabilities.<br>• Ensure smooth integration and functionality of SaaS platforms within the organization.
<p><strong>Job Summary:</strong></p><p>We are seeking a detail-oriented and customer-focused <strong>Application Support Specialist</strong> to join our team. In this role, you will serve as the primary point of contact for resolving technical issues related to internal and external business applications. You will collaborate with cross-functional teams to troubleshoot problems, manage incidents, and ensure software systems function efficiently for end users.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and 2 support for business-critical applications, responding to and resolving user-reported issues in a timely manner.</li><li>Analyze, troubleshoot, and resolve technical problems via phone, email, and support ticketing systems.</li><li>Work closely with software developers, system administrators, and business analysts to escalate and resolve complex issues.</li><li>Maintain system documentation, including user guides, troubleshooting procedures, and configuration changes.</li><li>Monitor application performance and usage to identify areas for improvement.</li><li>Perform routine maintenance, upgrades, and patches for supported applications.</li><li>Train end users and provide ongoing technical support and education as needed.</li><li>Log and track incidents, changes, and problem tickets using a ticketing system (e.g., ServiceNow, Jira, Zendesk).</li><li>Collaborate with QA and development teams for testing and deployment of new features and fixes.</li></ul><p><br></p>
We are looking for a Senior IT Business Systems Analyst to join our team in Juno Beach, Florida. In this role, you will analyze business processes and practices to design and implement technology solutions that align with organizational objectives. This is a long-term contract position offering the opportunity to collaborate with cross-functional teams and contribute to impactful initiatives.<br><br>Responsibilities:<br>• Evaluate business processes to identify areas for improvement and recommend technology solutions.<br>• Work closely with programmers and analysts to ensure solutions meet customer needs and align with business goals.<br>• Document and inventory compliance obligations related to cybersecurity, including regulatory requirements and deadlines.<br>• Map detailed compliance requirements to applicable regulatory entities and maintain accurate records.<br>• Report progress to stakeholders on a consistent schedule, ensuring transparency and alignment.<br>• Collaborate with various teams to support the design and implementation of new systems and procedures.<br>• Ensure validation plans are in place to verify the effectiveness of implemented solutions.<br>• Support onboarding processes and provide guidance on system usage and compliance.<br>• Analyze data and trends to inform decision-making and business initiatives.<br>• Assist in the development of documentation and procedures to enhance operational efficiency.
<p>We are seeking a skilled and experienced Workday ERP Implementation Specialist to lead the deployment and optimization of Workday solutions across the organization. The ideal candidate will have deep expertise in Workday modules and play a key role in aligning system functionalities with business processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end implementation of Workday ERP modules, including HCM, Financials, Payroll, and others as needed.</li><li>Collaborate with stakeholders to gather, document, and analyze business requirements.</li><li>Configure Workday applications to align with organizational needs and ensure seamless integration.</li><li>Develop and execute comprehensive test plans, including unit, integration, and user acceptance testing (UAT).</li><li>Lead data migration efforts, ensuring data accuracy and integrity during extraction, transformation, and loading (ETL).</li><li>Provide post-go-live support, including troubleshooting and resolving system issues.</li><li>Create and deliver training materials and sessions to facilitate user adoption.</li><li>Design and develop custom reports, dashboards, and analytics using Workday tools.</li><li>Stay updated on Workday enhancements, features, and industry trends to recommend system optimizations.</li><li>Collaborate with cross-functional teams to ensure alignment between Workday solutions and business objectives.</li></ul><p><br></p>
