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20 results for Configuration Analyst in West Des Moines, IA

Configuration Analyst (Genesys) We are offering a contract for a permanent employment opportunity for a Configuration Analyst (Genesys) in WEST DES MOINES, Iowa, United States. This role is integral to our operations and involves configuring, maintaining, and optimizing the Genesys platform to meet business needs. The role also encompasses working with Pindrop and Shelf. <br><br>Responsibilities:<br>• Configuring and maintaining solutions such as the IVR, routing and call flows within the Genesys environment to enhance customer interactions<br>• Collaborating closely with business and technical teams to gather requirements and implement them<br>• Identifying and resolving system issues and bugs <br>• Managing user roles, permissions, and profiles within Genesys<br>• Assisting in system upgrades, testing, and deployment<br>• Contributing to sprint capacity in Agile Scrum Team to support ongoing changes and align with organizational priorities<br>• Assisting in the research, analysis, and resolution of moderate to sophisticated production issues experienced by business partners. RPA Configuration Analyst We are looking for a skilled RPA Configuration Analyst to join our team in WEST DES MOINES, Iowa. The successful candidate will be responsible for identifying and creating business process automation using RPA software and coordinating modifications and implementations across various business units. This role offers a long term contract employment opportunity.<br><br>Responsibilities:<br><br>• Identify opportunities for process automation by collaborating with business stakeholders, process analysts, and team members to assess current business processes.<br><br>• Develop RPA processes using Automation Anywhere software based on defined business and functional requirements.<br><br>• Coordinate integrated quality assurance and user acceptance testing to ensure process efficiency and accuracy.<br><br>• Provide accurate and timely updates on process status and documentation estimates.<br><br>• Build and maintain relationships with business partners and stakeholders across the organization.<br><br>• Plan and document process changes within business units to facilitate automated processing, thereby improving efficiencies and quality metrics.<br><br>• Prepare and maintain detailed process documentation, including business and technical requirements, error handling, and exception procedures.<br><br>• Assist with all stages of process automation implementation to improve the quality, accuracy, and thoroughness of each process. Desktop Support Analyst <p>Our growing client is actively seeking an experienced, dedicated and innovative mid-level Desktop Support Specialist. Their ideal candidate is passionate about leveraging their skills to drive necessary technical operations in our firm, ensuring that all our desktop systems are running smoothly.</p><p><br></p><p>Key Responsibilities:</p><ol><li>Troubleshooting and Problem Solving: We'll rely on you to proactively diagnose, troubleshoot and resolve any device issues our employees may encounter to minimize interruption in their work.</li><li>Hardware and Software Installation: It's vital that you are comfortable installing, maintaining and updating both hardware and software on various computer systems in the firm.</li><li>Operating System Configuration and Support: Your role will involve configuring and providing the necessary support for various Operating Systems within the organization.</li><li>Network Connectivity and Troubleshooting: You will ensure all our systems are correctly connected to the network to support seamless operations while swiftly diagnosing and fixing network problems when they arise.</li><li>Active Directory Administration: Managing and configuring the active directory to ensure smooth networking operations will be a central part of your responsibilities.</li><li>Remote Desktop Support: Ability to provide technical assistance remotely, ensuring solutions are provided quickly without necessarily being in physical contact with the device.</li><li>Hardware and Software Upgrades: Ensuring our systems are up-to-date is critical. As part of your responsibilities, you will handle appropriate upgrades when needed.</li><li>Virus and Malware Removal: A key part of your role will be to provide timely, effective solutions when systems are invaded by viruses and malware, and to ensure our work environment remains safe.</li></ol><p>They are seeking someone who has a strong customer-first mentality and an eye for detail who will aim not only to solve immediate issues but also to proactively identify potential future problems. If you're a system-savvy problem solver who thrives in fast-paced environments, I’d love to hear from you. Tight-knit collaboration, constant learning, and a friendly, supportive environment are integral components of their work culture.</p> IT Support Analyst <p>We are seeking a skilled IT Support Analyst to join a local Des Moines company on a long-term contract basis. The ideal candidate will be adept at supporting both hardware and software issues, with strong expertise in SCCM, Intune, and remote support tools like Bomgar. This role requires a proactive professional who can manage deployments, troubleshoot complex issues, and deliver high-quality end-user support across Apple and Windows environments.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Provide end-user support for desktops, laptops, mobile devices, and peripherals, including both Windows and Apple (iPads, iPhones, MacBooks) platforms.</p><p>Diagnose and resolve hardware and software issues; perform break/fix support and machine deployments.</p><p>Utilize SCCM to:</p><ul><li>Reimage machines and push out updates.</li><li>Deploy OS images, software updates, and applications.</li><li>Monitor logs, resolve deployment/configuration issues.</li><li>Manage site servers, distribution points, and co-managed environments (Intune integration).</li></ul><p>Manage Intune for MDM:</p><ul><li>Design, deploy, and manage mobile/endpoint device configurations.</li><li>Troubleshoot compliance policies, app deployments, and device issues.</li><li>Generate detailed reports on compliance, usage, and activity.</li></ul><p>Use Bomgar (or similar tools) for remote troubleshooting and support.</p><p>Work within ServiceNow or other ticketing systems to track, document, and resolve incidents in a timely manner.</p><p>Maintain accurate inventory reporting using SCCM and ensure device lifecycle management.</p><p>Collaborate with IT teams to assist in migrations and hybrid environment support.</p><p><br></p> Desktop Support Analyst Position: Desktop Support Analyst -- Direct Hire Permanent<br>Location: Des Moines, IA --- Hybrid<br>Salary: up to $70,000 base annual salary plus excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Desktop Support Analyst – Healthcare Provider<br>Are you an experienced IT professional ready to take your skills to the next level? A growing healthcare provider with ambitious initiatives is seeking a Desktop Support Analyst to tackle Help Desk Tier 3 tickets, troubleshoot network and system issues, and ensure seamless technology operations within a Microsoft-centric environment.<br>Key Responsibilities:<br> • Resolve complex Tier 3 support tickets involving Microsoft Office 365, Active Directory, and Windows-based applications.<br> • Investigate and troubleshoot initial network and systems issues, escalating when necessary.<br> • Administer and manage ticketing systems, ensuring high-quality service delivery.<br> • Collaborate with IT teams on network and system administration initiatives.<br> • Provide exceptional customer service while supporting end-users in a fast-paced environment.<br> • Adapt and self-direct workflows to meet evolving organizational needs.<br>What We’re Looking For:<br> • Strong technical expertise in Microsoft environments, including Office 365 and Active Directory.<br> • Experience with Tier 3-level troubleshooting and support.<br> • Familiarity with network administration and system administration concepts.<br> • Proficiency in diagnosing and resolving hardware/software issues.<br> • Excellent communication and customer service skills.<br> • Self-motivated, adaptable, and resourceful in managing competing priorities.<br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. *** Help Desk Analyst II Position: Help Desk Technician -- Direct Hire Permanent<br>Location: Des Moines, IA -- Hybrid<br>Salary: up to $65,000 base plus excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Help Desk Technician – Healthcare Provider<br>Are you ready to make a difference in the healthcare industry while growing your career in IT support? A leading healthcare provider is expanding its IT team and is seeking a Help Desk Technician to manage Tier 1 and Tier 2 support tickets while delivering top-notch customer service in a fast-paced, Microsoft-focused environment.<br>Key Responsibilities:<br> • Diagnose and resolve technical issues related to Microsoft Office 365, Active Directory, and Windows-based tools.<br> • Manage incoming support requests in a ticketing system, ensuring timely and accurate resolutions.<br> • Provide exceptional customer service to end-users, including remote and onsite support.<br> • Troubleshoot system and application errors or inefficiencies with a self-directed and adaptable approach.<br> • Collaborate with IT teams to streamline processes and optimize user experiences.<br>What We’re Looking For:<br> • Proven experience in Help Desk Tier 1 and Tier 2 support roles.<br> • Strong working knowledge of Microsoft environments, including Office 365 and Active Directory.<br> • Skilled in troubleshooting hardware/software issues within a ticket-based workflow.<br> • Exceptional communication and customer service skills.<br> • Self-motivated, adaptable, and capable of working independently in a dynamic setting.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. *** BI - Data Analyst <p><strong>Position: Data Analyst -- Direct Hire Permanent</strong></p><p><strong>Location: Des Moines, IA -- Hybrid</strong></p><p><strong>Salary: up to $100,000 base annual salary with exceptional benefits</strong></p><p> </p><p><strong>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</strong></p><p> </p><p><strong>Senior Data Analyst – Unlock the Power of Healthcare Data</strong></p><p>Are you passionate about transforming complex data into actionable insights that drive better health outcomes? Join a collaborative team dedicated to supporting healthcare innovation as a <strong>Senior Data Analyst</strong>! This is your chance to deliver cutting-edge analytics, create impactful dashboards, and optimize performance for critical healthcare initiatives.</p><p><strong>What You’ll Do</strong></p><ul><li><strong>Design & Develop Analytics:</strong> Utilize Epic tools, SQL, and Power BI to build dynamic dashboards, visualizations, and reports that enable strategic decision-making.</li><li><strong>Drive Performance Improvement:</strong> Analyze clinical processes to map data, implement population health management tools, and track key performance metrics.</li><li><strong>Consult & Collaborate:</strong> Provide technical expertise and training to health center analysts, ensuring their success across projects and initiatives.</li><li><strong>Enhance Data Governance:</strong> Lead and participate in governance committees, ensuring compliance with HIPAA and other regulations.</li></ul><p><strong>What You Bring</strong></p><ul><li><strong>Proven Expertise:</strong> 3+ years working with SQL and report writing or data analysis, with experience in database structures and tools like Power BI.</li><li><strong>Healthcare Focus:</strong> Background in Epic EHR data reporting and population health tools preferred.</li><li><strong>Technical Savvy:</strong> Skill in synthesizing data from multiple sources and creating reliable reporting frameworks.</li><li><strong>Educational Edge:</strong> A degree in Healthcare Administration, Public Health, Data Science, or related field (or equivalent experience).</li></ul><p> </p><p><strong>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</strong></p> Business Systems Analyst We are in the process of recruiting a Business Systems Analyst. The role is based in West Des Moines, Iowa, and falls within the industry of business systems analysis. The employment opportunity being offered is a long-term contract.<br><br>Responsibilities:<br><br>• Engage actively in the gathering and designing of business requirements and processes, focusing on analyzing, assessing, documenting, and communicating impacts and considerations to other applications and business systems.<br><br>• Develop an understanding of in-scope business applications, systems, and processes by reviewing existing documentation and spending time with subject matter experts to expand the knowledge base.<br><br>• Generate future-state business, process, and technical designs, changes, and impacts through documentation and artifacts. This includes the creation of interaction models, process flow diagrams, conceptual architecture diagrams, and logical and physical architecture diagrams.<br><br>• Create data mapping documentation detailing data movement from source system to target system, including transformation rules and logic.<br><br>• Specify non-functional requirements in the documentation and artifact creation process, including performance, scalability, reliability, recoverability, observability, and extensibility requirements.<br><br>• Collaborate closely with software developers, systems analysts, business analysts, and QA testers to refine design and specification documentation into software development tickets that can deliver specified functionality or technical design change. This includes defining acceptance criteria to verify if the software development and quality assurance testing activities have satisfied all functional and non-functional requirements. Technical Business Systems Analyst We are offering a contract to permanent employment opportunity for a Technical Business Systems Analyst in WEST DES MOINES, Iowa. This role involves supporting high-impact technology initiatives, such as AI adoption, workflow automation, and enterprise architecture, within the insurance industry. The Technical Business Systems Analyst will work closely with the CTO, bridging technical research, business strategy, and executive communications.<br><br>Responsibilities:<br><br>• Facilitate effective communication between technical teams, executives, and industry bodies<br>• Conduct in-depth technical research on architecture, workflow automation, and AI adoption<br>• Analyze and summarize complex technical diagrams, APIs, and system documentation into digestible insights for executives<br>• Create compelling PowerPoint presentations and data-driven insights through spreadsheet-based analysis to aid decision-making processes<br>• Assist in the creation of insurance technology standards and best practices documentation<br>• Work collaboratively with vendors, industry groups, and internal teams on standards, governance, and AI risk management initiatives<br>• Manage and track key strategic projects to ensure they align with CTO priorities<br>• Prepare materials for industry events and leadership meetings<br>• Draft credible first versions of technical documents based on research. Business Systems Analyst (Data Integration Projects) We are seeking a Business Systems Analyst focused on Data Integration Projects to join our team in WEST DES MOINES, Iowa. As a Business Systems Analyst, you will be responsible for understanding and documenting business and technical needs, working closely with both business and technology stakeholders. This role offers a contract to permanent employment opportunity.<br><br>Responsibilities:<br>• Elicit, analyze, and document business and technical needs for Data Integration projects<br>• Support small-sized projects in the realm of Data Integration<br>• Increase business acumen through active learning and application<br>• Facilitate interviews and discussions with business and technology stakeholders<br>• Develop and maintain relationships within assigned project teams<br>• Gain a basic understanding of annuity concepts and apply this knowledge as needed<br>• Tailor communication to suit the audience, ensuring clear and effective message delivery<br>• Encourage and assist team members in recognizing the need for change<br>• Develop skills to create business and functional requirements, producing necessary artifacts. Desktop Support Analyst <p>Do you feel stuck and micromanaged? Do you want freedom to troubleshoot and challenge yourself? If so, we are seeking a proficient Desktop Support Analyst (ranging from T1-T3 support) to join a team based in Grinnell, Iowa. As a Desktop Support Analyst, your role will involve handling support requests from end-users, conducting initial troubleshooting, and facilitating the resolution of technical issues. This position will require interaction with community-based technical resources, sharing technical problems and solutions with the team, and potential travel to service endpoints when necessary. One must be self driven and have a passion for collaborating with all faces with a smile. To learn more, please apply now, call 319-362-8606, or email your resume direct to: Shawn M Troy - Technology Practice Director with Robert Half (additional contact information is on LinkedIn). </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Respond to incoming support requests via phone and email, gather pertinent information, and create trouble tickets</p><p>• Perform initial troubleshooting actions which may include repairing, replacing, and installing equipment</p><p>• Escalate incidents and ensure ticket resolution</p><p>• Guide and assist community-based technical resources in resolving a wide range of service issues</p><p>• Maintain and operate devices, ensuring optimal connectivity and configuration</p><p>• Participate in quality improvement and skills development activities within the team</p><p>• Provide support for applications, including Microsoft Office 365 and Android iOS</p><p>• Utilize tools such as Active Directory and Remote Desktop Support for issue resolution</p><p>• Offer support for computer hardware related issues</p><p>• Share identified technical problems and solutions with the Service Support Team.</p> Systems Analyst We are in search of a Systems Analyst to join our team in DES MOINES, Iowa. In this role, you will be a crucial member of our team, working on API management and integration. You will collaborate with partners to integrate new APIs, handle API intricacies, and work with our development team to improve system procedures.<br><br>Responsibilities<br>• Spearhead the integration of new APIs for application usage.<br>• Collaborate with team members to address complexities related to APIs.<br>• Establish and nurture relationships with partner companies to ensure smooth API integration and issue resolution.<br>• Work closely with the development team to enhance system processes.<br>• Test and manage APIs using various tools and methodologies.<br>• Develop and maintain comprehensive and accurate API documentation. <br>• Handle API gateway management to ensure smooth data flow between systems.<br>• Employ API testing skills to ensure the functionality and performance of APIs.<br>• Contribute to the continuous improvement of API development and integration processes.<br>• Stay updated with the latest industry trends and technologies related to APIs and integration. ERP Product Owner <p>Position: ERP Product Manager</p><p>Location: Des Moines, IA - Hybrid</p><p>Salary: up to $120,000 base annual salary with exceptional benefits</p><p> </p><p><strong>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</strong></p><p> </p><p>Right industry, right company, right people and a new ERP Implementation. This is a fantastic opportunity for an experience ERP Product Manager to bring your experience to the company early in the ERP implementation initiative. This role grants you a unique opportunity to influence our platform's strategy and vision in HCM and Payroll functional areas.</p><p> </p><p>Key Responsibilities:</p><ul><li>Contribute to product vision by aligning Workday solutions with strategic goals.</li><li>Architect technology solutions based on industry best practices.</li><li>Participate in all stages of Workday implementation from design.</li><li>Manage Workday releases and identify impacts to current configuration.</li><li>Establish project management discipline and governance processes to support end-to-end initiatives.</li></ul><p> </p><p>Qualifications:</p><ul><li>5+ years experience as an HRIS Product Owner or Business Analyst.</li><li>3+ years of Workday HCM/Payroll experience.</li><li>Experience with Product Roadmap development and managing teams using hybrid, agile methodologies.</li><li>Project Management skills focused on design, testing, and delivery.</li></ul><p> </p><p>Desirable Skills:</p><ul><li>Experience with Azure DevOps (ADO), Jira, or Asana</li><li>Outstanding leadership and motivational skills.</li><li>Excellent problem-solving ability, strong communication, negotiation skills.</li></ul><p> </p><p><strong>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. *** </strong></p><p><br></p> Salesforce Developer We are offering a contract to permanent employment opportunity for a Salesforce Developer in the life insurance industry, located in West Des Moines, Iowa. As a Salesforce Developer, you will be instrumental in designing, developing, and implementing Salesforce solutions, specifically Financial Services Cloud (FSC), Omni-Channel, and Apex custom development. Your role will encompass working with cross-functional teams, participating in agile methodologies, and ensuring the stability and performance of Salesforce applications.<br><br>Responsibilities<br>• Collaborate with cross-functional teams, including business analysts, project managers, and system administrators to deliver integrated solutions that drive business value.<br>• Design, develop, and implement Apex, Lightning components, Flows, and other Salesforce solutions to meet business requirements.<br>• Implement Salesforce data integration patterns, effectively synchronizing data between Salesforce and external systems.<br>• Conduct thorough code reviews, perform quality assurance checks, and ensure adherence to coding standards and best practices.<br>• Engage in agile development methodologies, participating in sprint planning, backlog grooming, and sprint reviews.<br>• Understand and apply Salesforce’s configuration capabilities, such as creating custom reports, dashboards, workflows, and validation rules.<br>• Troubleshoot and resolve technical issues, providing support during testing and deployment phases, and ensuring the stability and performance of Salesforce applications.<br>• Implement Continuous Integration/Continuous Deployment (CI/CD) pipelines in Salesforce using industry best practices.<br>• Clearly articulate technical concepts to both technical and non-technical stakeholders through effective verbal and written communication.<br>• Understand and can apply Objects, Fields, Page Layouts, Console Apps, Lightning Pages, Actions, Flows, Roles, Profiles, Permission Sets, Queues, Assignment Rules, Email to Case, Milestones/SLAs, Omni-channel. Systems Engineer We are offering a contract-to-permanent employment opportunity in a location for the position of a Systems Engineer. This role is within the technology industry, where you will be expected to handle various tasks related to system engineering and network administration. <br><br>Responsibilities:<br><br>• Oversee and manage the operation of Windows, Linux, and MAC operating systems <br>• Utilize virtualization tools such as VMware and Hyper-V for efficient system management<br>• Leverage cloud technologies, specifically Azure, AWS, or GCP for system operations<br>• Implement Veeam or similar technologies for efficient backup and recovery procedures<br>• Ensure network security through the management of protocols, firewalls, and adherence to best security practices<br>• Utilize scripting languages like Python, Bash, or PowerShell for automation purposes<br>• Manage and transition from Fortinet to Cisco technologies as part of system operations<br>• Handle the processing and administration of customer credit applications<br>• Maintain accurate and up-to-date customer credit records<br>• Monitor customer accounts and take necessary action based on observations. Agile Coach We are offering a permanent employment opportunity for an Agile Coach in the life insurance industry, located in West Des Moines, Iowa. As an Agile Coach, you will play a key role in guiding and mentoring teams in agile practices, facilitating Agile Release Train (ART) events, and introducing lean practices to achieve exceptional business value for our customers.<br><br>Responsibilities: <br>• Coach and mentor teams in agile practices, enhancing their performance and quality<br>• Facilitate ART events and processes, ensuring alignment of multiple teams within the ART to achieve portfolio level objectives<br>• Actively manage risks and dependencies for the ART and across ARTs<br>• Spearhead the transition to Scaled Framework and other lean practices <br>• Guide division level implementation for the ART/Value Stream<br>• Foster consistency while encouraging teams to optimize locally, continuously improving their approach<br>• Serve as a player-coach to upskill Scrum Masters, preparing Product Owners and Product Managers for Program Increment Planning<br>• Contribute actively to relevant Communities of Practices across the division and enterprise Systems Engineer <p>Are you ready to elevate your IT career and work on mission-critical systems in a high-impact environment?</p><p><br></p><p> We’re searching for an IT Systems Engineer who thrives on solving complex problems, improving infrastructure performance, and driving operational excellence. This fully onsite role in Des Moines, IA, offers the opportunity to be a key contributor to the design, implementation, and security of state-of-the-art IT systems.</p><p> </p><p>Are you ready to lean into your expertise and take the leap? Apply now and be part of a high-performing tech environment! For immediate and confidential consideration, send a current resume to Kristen Lee on LinkedIn or apply directly to this posting today!</p><p> </p><p>As the IT Systems Engineer, you’ll:</p><ul><li>Build and maintain robust IT infrastructure, including servers, storage, and networks designed for maximum performance and reliability.</li><li>Create and implement system architectures and integration solutions to meet organizational demands.</li><li>Analyze and troubleshoot system performance issues, optimizing resources for increased efficiency.</li><li>Bolster system security by managing updates, patches, and vulnerability assessments.</li><li>Automate tasks using scripting tools to streamline workflows and enhance operational agility.</li><li>Collaborate with IT, DevOps, and software development teams to support seamless application deployment.</li><li>Document key configurations, processes, and operating procedures to ensure knowledge continuity.</li><li>Contribute to disaster recovery initiatives by helping plan and execute system recovery strategies.</li></ul><p> </p><p>Why This Role?</p><p>This is more than just a job—it’s a chance to engineer the future of an organization’s IT systems. Here, your contributions will make a direct impact, with every task serving a bigger purpose. Join a team that values innovation, recognizes talent, and fosters professional growth!</p><p> </p><p><strong> </strong></p> Product Owner <p>We are offering a long-term contract employment opportunity for a Product Owner for our growing client based in JOHNSTON, Iowa, United States. As a Product Owner, you will play an instrumental role in guiding our development team and ensuring our product aligns with business needs throughout the development process. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead the management and prioritization of product backlog to guide the development team effectively.</p><p>• Foster strong communication within the team and stakeholders to ensure smooth operations.</p><p>• Utilize analytical thinking for decision-making processes that impact the product and business.</p><p>• Engage in active collaboration with stakeholders and the development team to ensure alignment of product vision.</p><p>• Manage stakeholder communications and conduct stakeholder meetings to understand needs and expectations.</p><p>• Oversee the development of application roadmaps, outlining the product's future direction.</p><p>• Exercise technical understanding to support the team and contribute to product development.</p><p>• Display robust project management skills, balancing multiple tasks and deadlines efficiently.</p><p>• Undertake stakeholder management, building and maintaining strong relationships.</p> Technical Service Engineer We are offering a long-term contract employment opportunity for a Technical Service Engineer in the manufacturing industry. This role is based in JOHNSTON, Iowa, and requires on-site presence during the training period. This role will involve providing technical support for our fleet of automation systems, hardware, software, and documentation used in Research Seed Production (RSP) Seed Processing Systems, Seed Filling Systems, and Seed Handling Systems.<br><br>Responsibilities:<br>• Tackle and resolve issues related to hardware, software, servers, and databases<br>• Handle the intake and processing of service requests using JIRA Service Desk<br>• Develop and maintain support documents using Confluence<br>• Deliver direct user training and support to enhance user experience<br>• Leverage SQL and relational databases knowledge to create SQL queries and understand DB tables relationships and stored procedures<br>• Showcase a self-starter attitude by coordinating multiple tasks within tight deadlines and working independently with minimal supervision<br>• Exhibit excellent communication skills in writing and verbal interactions<br>• Demonstrate an understanding of low voltage electronics (48V or less)<br>• Show a basic understanding of mechanical, electronics, pneumatics, and hydraulic systems. Cloud Solutions Architect We are seeking a Cloud Solutions Architect to join our team in West Des Moines, Iowa. Your primary role will be to build and implement cloud-based solutions, with a focus on Azure and AWS. You will also be responsible for integrating custom and third-party applications, as well as developing front-end and mobile solutions. This role offers an exciting opportunity to work in a hybrid work environment, where you will be required to be onsite two days a week.<br><br>Responsibilities:<br>• Design and implement cloud solutions, primarily using Azure and AWS<br>• Develop front-end solutions and mobile applications<br>• Integrate custom and third-party applications into the existing system<br>• Collaborate with the team to modernize business operations through the use of containerization, Kubernetes, Docker, and AI<br>• Work on the technical architecture, with a focus on scalability and integration with third-party solutions <br>• Utilize Cloud AI, Cloud strategy, and Cloud software development techniques to enhance service offerings<br>• Build and manage Cloud native applications and Cloud native development projects<br>• Utilize your experience with Bloomberg Terminal in the integration of complex Insurance and Trading Platforms<br>• Apply Azure API Management and Amazon Web Services (AWS) in the development of cloud solutions<br>• Leverage your skills in mobile architecture to build scalable applications.