51 results for Customer Service Representative in West Covina, CA

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the City of Industry, California. This role primarily entails processing customer orders, maintaining product inventory, and coordinating with various departments to ensure smooth operations. The selected candidate will be a part of a dynamic industry, where the primary workplace will be an office setting. Responsibilities: • Handle customer inquiries through phone or email and process their orders efficiently. • Ensure product availability by coordinating with purchasing or fabrication departments. • Collaborate with the shipping department to guarantee timely delivery of products. • Maintain an accurate record of customer interactions and transactions. • Use the Dynamics AX system to search for products in the database. • Assist customers by providing them with detailed product information. • Perform data entry tasks using an alphanumeric system. • Manage multiple calls per day, ensuring high-quality customer service. • Navigate various computer programs to support customer service operations.

Customer Service Representative We are in search of a Customer Service Representative to be an integral part of our team in Valencia, California. In this role, you will be the primary point of contact for our customers, handling their inquiries, processing orders, providing product information, and resolving product-related issues. This is a customer-centric role that requires interaction with customers through calls and emails, and occasional front desk phone answering. Responsibilities • Address customer inquiries and resolve issues through phone calls • Accurately process orders and licenses • Maintain detail-oriented correspondence with customers via email • Provide detailed product information to customers • Ensure accuracy in data entry to avoid errors • Work collaboratively with the team to deliver excellent customer service • Serve as a backup for answering front desk phones when necessary • Handle a fast-paced environment while multitasking • Be available to work overtime and weekends if necessary • Demonstrate proficiency in Word, Excel, and Adobe Acrobat • Provide accurate quotes to customers and ensure prompt follow-up

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Huntington Beach, California. This is a Contract-to-permanent position that offers the opportunity to grow within the organization while providing excellent support to our customers. The ideal candidate will have strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment. Responsibilities: • Respond promptly to inbound customer inquiries via phone, email, and other communication channels. • Process and enter customer orders accurately into the system while maintaining detailed records. • Provide assistance with scheduling appointments and managing customer accounts. • Handle data entry tasks with precision and ensure all information is up-to-date. • Use basic Microsoft Excel functions to organize and analyze customer data as needed. • Manage email correspondence efficiently, ensuring timely follow-ups and resolutions. • Address and resolve customer concerns by delivering clear and courteous support. • Collaborate with team members to improve processes and enhance customer satisfaction. • Monitor and track customer interactions to ensure quality service. • Perform additional administrative tasks as required to support the team.

Customer Service Representative Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Los Angeles, California. In this role, you will be responsible for providing exceptional service to customers, addressing inquiries, and ensuring smooth communication across various channels. This position offers an opportunity to contribute to a dynamic environment while showcasing your organizational and interpersonal skills. Responsibilities: • Respond promptly to inbound calls, addressing customer inquiries and resolving issues with professionalism. • Manage email correspondence effectively, ensuring timely and accurate responses to customer concerns. • Utilize data entry skills to maintain and update customer information and records. • Handle both inbound and outbound calls to support customer needs and provide relevant information. • Process orders accurately and efficiently while maintaining attention to detail. • Schedule appointments and coordinate service requests to meet customer expectations. • Use Microsoft Excel and Word to generate reports and track customer interactions. • Collaborate with team members to enhance service delivery and improve customer satisfaction. • Identify opportunities to streamline processes and improve workflow in customer service operations.

Customer Service Rep. Robert Half has an excellent career opportunity for an articulate, highly-skilled customer service representative in the growing industry. The ideal candidate is passionate about building solid client-customer relationships and strives to always help others. As a Customer Service Representative, you will be the first point of contact for our valued customers. Your primary focus will be to assist customers with inquiries, provide information about the available products/services, and resolve issues to ensure a positive customer experience. Them team is the heartbeat of the company's success, and we are seeking a motivated Customer Service Representative to contribute to their commitment to customer satisfaction. Please call 818-703-8818 to inquire more today.Some responsibilities include:<ul><li>Receiving and placing telephone calls</li><li>Performs full service banking transactions in compliance with legal requirements and bank policies and procedures</li><li>Provides accurate, friendly customer service in a timely fashion</li><li>Performs functions including handling cash and other daily transactions.</li><li>Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns</li><li>Maintains currency and coin under prescribed limits</li><li>Adheres to bank security policies and maintains confidentiality of bank records and client information</li></ul>

Call Center Customer Service Rep. Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call (818) 703-8818 for immediate consideration.

Customer Service Representative Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in Santa Ana, California. This role is based on-site and involves working in the construction industry. As a part of our team, you will be primarily handling customer interactions, maintaining data accuracy, and contributing to the overall customer experience. Responsibilities: • Managing and answering inbound calls to assist customers with their queries and concerns. • Utilizing Microsoft Office Suites and other proprietary CRM tools to maintain and update customer records. • Reviewing and marking up drawings sent in by customers as part of their inquiries (training will be provided). • Writing and proposing solutions to customer queries (training will be provided). • Scheduling appointments and organizing meetings as required. • Ensuring the seamless flow of information within the team by coordinating with other departments. • Participating in the estimations process (training will be provided). • Handling both inbound and outbound calls to maintain customer relationships. • Managing data entry tasks and maintaining the accuracy of customer information. • Contributing to inside sales activities without the need for closing deals.

Customer Service Representative We are seeking a dedicated and customer-focused Customer Service Representative with experience in the construction industry to join a highly reputable company. As the primary point of contact for clients, subcontractors, vendors, and internal team members, you deliver exceptional service while managing various administrative and customer-related tasks. If you enjoy solving problems, multitasking, and contributing to a supportive team, this is the opportunity for you! Key Responsibilities:<ul><li>Serve as the central communication hub for customers, subcontractors, and vendors, addressing inquiries via phone, email, or in person in a professional and timely manner.</li><li>Provide accurate information regarding services, timelines, project statuses, estimates, and other construction-related inquiries.</li><li>Coordinate with project managers, estimators, and field staff to ensure smooth communication and resolution of client concerns.</li><li>Update and maintain customer records, contracts, and project documentation in company databases or CRM systems.</li><li>Handle incoming work orders, ensuring necessary details are recorded and forwarded to the respective teams for timely execution.</li><li>Assist in scheduling and dispatching subcontractors or services to job sites as needed.</li><li>Process orders, invoices, and payments, ensuring accuracy and adherence to company guidelines.</li><li>Proactively follow up with clients to ensure satisfaction and address any post-service issues.</li><li>Support additional administrative duties, such as filing, preparing reports, and ordering office supplies, as needed.</li></ul>

Customer Service Representative We are offering a long-term contract employment opportunity for a Customer Service Representative in the Wholesale Distribution industry based in Carson, California. This role is centered around customer interaction, record maintenance, and order processing. Responsibilities: • Efficiently manage inbound and outbound calls to handle customer inquiries. • Utilize Microsoft Excel and Word to update and maintain accurate customer records. • Provide comprehensive, accurate, and valid information to customers through appropriate methods and tools. • Process customer orders and quotes with precision and efficiency. • Maintain and enhance knowledge of the product line to provide effective service. • Employ excellent email correspondence skills to communicate with customers. • Schedule appointments as necessary. • Adhere to established communication procedures, guidelines, and policies.

Customer Service Representative We are seeking a reliable and detail-oriented Customer Service Representative for a temporary assignment in Diamond Bar. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to provide exceptional service to clients and customers in a fast-paced environment. Key Responsibilities: Answer inbound calls and respond to customer inquiries via phone and email Resolve customer concerns with professionalism and efficiency Accurately input and update customer information in the database Collaborate with internal departments to ensure customer satisfaction Follow up on customer requests in a timely manner Maintain a positive and empathetic attitude toward customers at all times

Medical Customer Service Representative We are in search of a Customer Service Representative to join our team. As part of this role, you will be charged with the crucial task of processing customer requests, maintaining accurate customer records, and handling customer inquiries. This role also includes the responsibility of monitoring customer accounts and taking appropriate action. Responsibilities• Efficiently process customer credit applications • Maintain accurate records of customer credit• Act as the point of contact for customer inquiries and resolve them effectively• Monitor customer accounts and take necessary actions• Ensure adherence to department standards and metrics• Display excellent communication skills and commitment to superior customer service• Utilize double monitors for data entry while maintaining phone etiquette and proper guidelines• Assist other team members with daily paperwork load as needed to resolve and/or document patient issues• Recognize financial, medical, and legal risks based on data collected during customer interactions and follow appropriate procedures• Translate oral information into concise and accurate written documentation as per guidelines• Assist new or potential members in the choice of a primary care provider and provide general information about the medical group.

Release of Information CSR *MUST BE BILINGUAL* We are offering a contract employment opportunity for an ROI Customer Service Representative in San Bernardino, CA. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones· Logging ROI requests· Emailing, faxing, and printing medical records

Collections Rep POSITION TITLECollections SpecialistREPORTS TOCollections SupervisorCONTACTS AND RELATIONSHIPSThis role interacts with department leadership, staff, and other internal team members. Additionally, it involves contact with external parties, including customers, customer representatives, producers, payroll services, and other stakeholders as necessary.ESSENTIAL FUNCTIONS<ul><li>Conduct follow-up communication on outstanding invoices with customers, producers, and payroll services.</li><li>Prepare and distribute Final Demand notices.</li><li>Compile contribution reports and supporting documents to allocate received payments.</li><li>Process input forms for data processing purposes.</li><li>Retrieve relevant documents from electronic filing systems.</li><li>Organize and prepare invoices and necessary documents for archiving by Records Management.</li><li>Download and manage contributions and related information in designated systems.</li></ul>ADDITIONAL RESPONSIBILITIES<ul><li>Coordinate the preparation of closed invoices and payroll deposit reviews for scanning and archival processes.</li><li>Perform other duties or projects as assigned by the supervisor.</li></ul>SKILLS AND ABILITIES<ul><li>Strong verbal and written communication skills</li><li>Advanced analytical abilities</li><li>Exceptional organizational skills and attention to detail</li><li>High accuracy in proofreading for grammar and data input</li><li>Proficiency in Microsoft Office applications, including Outlook, Word, and Excel</li><li>Ability to meet strict deadlines</li><li>Capable of working independently with minimal supervision</li><li>Open to receiving supervisory feedback and developmental guidance</li><li>Effective in building relationships with colleagues across all organizational levels</li></ul>EDUCATION AND EXPERIENCEPreferred: Some college coursework with at least two years of experience in an accounting-related field.PHYSICAL REQUIREMENTSThe role requires manual dexterity to operate standard office equipment. The ability to sit or stand for extended periods is necessary. Additionally, the position may involve bending, reaching, walking, and lifting items weighing up to 10 pounds.

Release of Information CSR We are offering a contract employment opportunity for an ROI Customer Service Representative in Los Angelas. As an ROI Customer Service Representative, you will play a critical role in maintaining and improving our operational efficiency in the healthcare industry. Responsibilities:· Answering phones· Logging ROI requests· Emailing, faxing, and printing medical records

Call Center Specialist We are hiring an experienced and customer-focused Call Center Specialist to join a fast-paced and dynamic team in Diamond Bar, CA. This role requires a professional who can handle high call volumes while providing top-tier customer service. As the voice of the company, you will assist customers with their inquiries, resolve issues, and ensure a seamless experience. If you thrive in a structured environment and love solving customer problems, this is a great opportunity to grow your skills and develop your career. Key Responsibilities:<ul><li>Customer Interaction: Answer and respond to inbound calls while maintaining a professional and courteous demeanor.</li><li>Problem-Solving: Address customer inquiries, concerns, or complaints and resolve issues promptly to ensure satisfaction.</li><li>Data Entry: Accurately input and update customer information, orders, and case details into the CRM system.</li><li>Issue Escalation: Escalate unresolved issues to the appropriate departments or managers when necessary.</li><li>Product & Service Knowledge: Stay updated on company products and services to provide accurate information to customers.</li><li>Follow-Up: Make outbound calls as needed to follow up on customer requests or confirm issue resolution.</li><li>Meeting KPIs: Meet or exceed key performance metrics, including call resolution time, customer satisfaction scores, and call handling efficiency.</li><li>Team Collaboration: Work closely with other team members and departments to optimize the customer experience.</li></ul>

Senior Client Services Associate We are a forward-thinking financial services firm dedicated to helping high-net-worth individuals, families, and businesses achieve long-term financial success through intelligent, personalized strategies. With a strong reputation built on trust, expertise, and exceptional service, we pride ourselves on delivering an elevated client experience at every interaction.As we continue to grow, we're looking for a detail-oriented, proactive Client Services Senior Associate to join our team in the South Bay office. This is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is ready to take their financial services career to the next level. What You’ll Be DoingAs a Client Services Senior Associate, you’ll serve as a key liaison between clients, advisors, and operations—ensuring that every touchpoint reflects the high standards of Validus Capital. Your responsibilities will include:<ul><li>Delivering outstanding service to our clients through prompt, professional communication and proactive support</li><li>Managing and processing account openings, transfers, money movements, and other client requests with accuracy and efficiency</li><li>Acting as a point of contact for high-net-worth clients, answering questions and resolving issues with tact and urgency</li><li>Supporting financial advisors with meeting preparation, documentation, and follow-up</li><li>Monitoring workflows to ensure timely completion of tasks and regulatory compliance</li><li>Building trusted relationships with custodians (Schwab, Fidelity, etc.) and internal departments</li></ul> <ul><li>3–5+ years of client service experience in a wealth management, financial advisory, or investment firm</li><li>Deep knowledge of financial operations, investment accounts (IRAs, Trusts, Brokerage), and custodians such as Schwab, Fidelity, or Pershing</li><li>Excellent verbal and written communication skills with a client-first mindset</li><li>Highly organized with sharp attention to detail and the ability to manage competing priorities</li><li>Tech-savvy and comfortable using CRM systems, Microsoft Office Suite, and financial software platforms</li><li>FINRA licenses (Series 7, 63/66) are a plus, but not required</li><li>Professional, poised, and collaborative demeanor—comfortable interacting with high-net-worth clients and senior leadership</li></ul> <ul><li>Compensation: Competitive salary up to $120,000+, depending on experience</li><li>Bonus potential and generous benefits package</li><li>Hybrid work flexibility and a beautiful South Bay office location</li><li>Opportunity for growth within a well-established and respected firm</li><li>Supportive, collaborative team culture with high standards and integrity</li><li>Assisting with special projects and process improvements to enhance client experience and internal operations</li></ul>

Jr. Administrative Assistant We are offering a short-term contract employment opportunity in Culver City, California, for a Showroom & Office Assistant in the nursery industry. This role is focused on maintaining organization and efficiency across multiple offices, with a strong emphasis on independent task management. We're seeking a highly organized and personable Showroom & Office Assistant to support our sales team, manage front desk responsibilities, and assist with marketing and social media at our Culver City showroom. This role is ideal for someone who thrives in a dynamic, design-forward environment and enjoys multitasking across customer service, admin, and creative work. Key Responsibilities: Greet clients, manage showroom appointments, and assist with initial walkthroughs Answer phones and direct inquiries to the appropriate Sales Rep or department Respond to online trade inquiries and assist with trade account setup Maintain kitchen and office supply stock; help with cleanliness and general upkeep Assist Sales Reps with pricing lookups, client profiles, work orders, and invoices Support inventory tagging, photography, audits, and showroom organization Coordinate pickups/drop-offs with shipping companies and maintain documentation Run occasional business-related errands Support basic IT troubleshooting and liaise with external tech support Assist with marketing initiatives, including social media content creation and scheduling Edit photos and promotional materials using Photoshop or other design tools (ex: Adobe photoshop or Canva) Help maintain a consistent and elevated brand presence across platforms Process resumes and manage craigslist adds Help with Instagram posting and content creation

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate based in Los Angeles, California. As an Office Services Associate, you will be integral in providing back office services for various teams, including reprographics, copy and mail services, and supporting other service lines as needed. Responsibilities • Accurately and efficiently process office service tasks, primarily reprographics, mail and intake functions. • Maintain detailed logs for all office services work. • Ensure job tickets are properly filled out prior to initiating work. • Manage the set-up and breakdown for events, including ordering meals and managing hospitality inventory. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Adhere to established procedures to run jobs in the correct order. • Troubleshoot basic equipment problems and place service calls when needed. • Prioritize workflow to meet contracted deadlines for accepting, completing, and delivering all work. • Interact with clients in person, over the phone, or electronically, providing exceptional customer service. • Load machines with various paper and toner supplies. • Ensure quality assurance on own work and work of others.

Receptionist We are looking for a friendly, professional, and dependable Receptionist to join our team in Montebello, CA. The ideal candidate will be the first point of contact for visitors and callers, providing excellent customer service while managing front-desk operations efficiently. Bilingual in Spanish is a plus, as we serve a diverse community.Key Responsibilities:<ul><li>Greet and welcome visitors in a warm and professional manner</li><li>Answer and direct incoming phone calls</li><li>Maintain a clean and organized front desk and reception area</li><li>Manage incoming and outgoing mail, deliveries, and packages</li><li>Assist with basic administrative tasks such as filing, copying, and data entry</li><li>Schedule appointments and manage calendars as needed</li><li>Provide general information to clients, staff, and the public</li><li>Support other departments with clerical duties as assigned</li></ul>

Receptionist We are offering a short-term contract employment opportunity for a Receptionist in Irvine, California. This role primarily focuses on customer service within a detail-oriented environment. The Receptionist will be stationed at the front desk, serving as the initial point of contact for clients and visitors. Responsibilities: • Greet clients and visitors warmly and with detail-oriented manners upon their arrival • Coordinate and manage the booking of conference rooms and visitor offices • Organize catering and food arrangements for events and lunches • Keep the conference room and visitor offices tidy and prepared for use • Manage inbound calls and effectively transfer them to the appropriate party • Sort and distribute incoming mail and handle deliveries • Maintain an updated phone list and other essential records • Handle sensitive and confidential documents with discretion • Collaborate with the onsite team to ensure a smooth operation • Undertake additional projects or tasks as assigned • Maintain cleanliness and organization of the workspace during downtime.

Tax Accountant We are offering an exciting opportunity for a Tax Staff - Public based in Torrance, California. This role is crucial in our team as it involves handling multi-state tax accounting tasks and corporate tax accounting. The successful candidate will be expected to be proficient in various accounting functions and auditing, and possess excellent customer service skills. Responsibilities: • Processing tax forms – 1120, which involves basic corporate tax accounting. • Handling multi-state tax accounting, including corporate income tax. • Applying fluency in Japanese (preferred, not required) in performing tasks. • Utilizing a variety of software tools such as CCH ProSystem Fx, CCH Sales Tax, Gosystem, Management System, and Microsoft Excel in daily operations. • Managing accounting functions, ensuring compliance with regulations. • Conducting auditing tasks as required. • Handling cash activity and resolving any discrepancies. • Providing exceptional customer service in all interactions. • Preparing and filing multi-state tax returns. • Dealing with all aspects of corporate tax return and corporate income tax.

Bilingual Receptionist We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (818) 703-8818 for immediate consideration and more information.