27 results for Customer Service Representative in West Chicago, IL

Customer Service Representative We are in the process of recruiting a Customer Service Representative for a short-term contract employment opportunity. This role is based in Chicago, Illinois, 60604, United States, and is within the industry. The successful candidate will be primarily tasked with coordinating customer accounts, making outbound phone calls, and maintaining records. Responsibilities: • Conduct data entry tasks, ensuring all customer information is up-to-date and accurate.• Review client documentation regularly in order to maintain a high level of accuracy.• Make outbound phone calls as per the provided script.• Cooperate with the internal team to coordinate minor account details.• Analyze data and collaborate with the internal team to resolve any discrepancies.• Use Microsoft Office 365 for various administrative tasks.• Handle both inbound and outbound calls to provide exceptional customer service.• Manage email correspondence, responding to customer inquiries and resolving any issues promptly.

Customer Service Representative We are offering a Contract to permanent employment opportunity for a well-established company in Elk Grove Village, Illinois. The role is for a SPANISH BILINGIAL Customer Service Representative, where the primary duties include managing customer interactions, processing service orders, and ensuring overall customer satisfaction. Responsibilities: • Communicate effectively with customers, resolving disputes and addressing service issues in a manner that fosters goodwill. • Utilize your skills in Microsoft Word and Excel to record customer information, track service changes, and manage email correspondence. • Collaborate with multiple departments to ensure comprehensive customer service and address any service failures. • Utilize your data entry skills to accurately process customer orders, changes in service, and discontinuance orders. • Proactively solicit sales of new or additional services to customers through inbound and outbound calls. • Ensure accurate billing by managing customer credit applications and maintaining up-to-date customer credit records. • Take payments, prepare bank deposits, and manage general office tasks as required. • Deliver cost-effective, environmentally sound solutions to service issues, promoting a positive image of the industry. • Use your bilingual skills to engage both English and Spanish speaking customers, if applicable. • Schedule appointments and manage customer service schedules to ensure efficient operations.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in Lombard, Illinois, United States. As a Customer Service Representative, your primary role will involve handling customer inquiries, managing customer accounts, and maintaining a comprehensive record of customer interactions. Responsibilities • Accurately and efficiently process customer transactions related to violation payments.• Maintain a detailed record of customer interactions on the RedCheck system.• Respond to customer inquiries related to the photo enforcement programs in a timely and detail oriented manner.• Monitor customer accounts and take appropriate actions when necessary.• Communicate effectively with team leads on escalated issues.• Ensure daily check of work email and other company communication channels.• Perform additional duties as assigned.• Use Microsoft Excel and Word for data entry and order entry.• Schedule appointments and manage inbound and outbound calls. The salary range for this position is $18.50hr to $18.75hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Manufacturing industry, based in Lombard, Illinois, United States. This role involves handling customer inquiries related to the photo enforcement programs, managing customer accounts, and ensuring all customer interactions are logged accurately and efficiently. Responsibilities:• Professionally respond to incoming calls ensuring proper grammar and tone.• Investigate and resolve customer queries related to photo enforcement programs.• Record detailed comments on customer interactions in the RedCheck system.• Communicate escalated issues to the Team Lead in a timely manner.• Assist customers with credit card transactions for violation payments.• Regularly check work email and other company communication channels.• Perform tasks assigned beyond the regular responsibilities.• Manage data entry and order entry tasks.• Use Microsoft Excel and Word for various tasks.• Schedule appointments as and when required. The salary range for this position is $18.50 to $18.75. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Customer Service Representative We are seeking a diligent Customer Service Representative. In this role, you will be crucial in managing customer interactions, ensuring the accuracy of customer records and responding to customer inquiries. You will have the important responsibility of monitoring customer accounts and taking necessary actions. Responsibilities: • Accurately and efficiently manage customer credit applications • Maintain precise records of customer credit • Ensure all customer orders are processed and loaded into the company's software program • Confirm deliveries to customers, consulting with the production manager when necessary • Collaborate with the Key Account Manager to report on sales, competitor information, new product development discussions with customers, prices, etc. • Stand in for other sales assistants in their absence • Handle all customer claims in the system and forward them to the quality department • Assist the Key Account Manager in issuing monthly reports and statistics • Maintain excellent customer relationships through detail-oriented, courteous and accurate responses • Issue and process all paperwork related to shipping, including labels, packing slips, invoicing, and scheduling pick-ups with truck companies • Issue pick orders to the warehouse department to ensure timely shipping of orders.

Customer Service Representative An exciting Customer Service Lead based near Elk Grove Village, Illinois. As a Customer Service Representative Lead, you will be a key player in our clients customer care team, addressing customer queries, managing customer escalations, and ensuring high-quality customer service. Compensation: $55k-$60k AnnuallyBenefits: Medical, Dental, Vision, 401k, Paid Holidays, PTO, and Sick days Responsibilities • Solves customer issues effectively and manages customer escalations in a timely manner. • Trains and develops the Customer Care Team to enhance their performance and skills. • Handles technical and customer escalations with professionalism and efficiency. • Maintains and updates corporate ordering portals and product catalogs. • Enters and processes orders in SAP, ensuring accuracy and timeliness of order fulfillment. • Other duties as required.

Customer Service Representative We are offering a contract to permanent employment opportunity in the Waste, Refuse & Environmental Waste Mgt industry. Located in Elk Grove Village, Illinois, this role as a Customer Service Representative involves a significant degree of customer interaction and internal coordination. Key responsibilities: • Address customer inquiries and concerns, providing prompt and effective solutions • Receive customer orders via phone or in-person, ensuring accurate processing • Record customer interactions meticulously, maintaining up-to-date customer records • Coordinate with other departments to manage and resolve customer disputes effectively • Ensure timely and accurate processing of customer credit applications • Collect deposits, prepare change of address records, and issue discontinuance orders as required • Promote goodwill through the delivery of high-quality customer service • Engage in the sale of new or additional services, as opportunities arise • Perform general office duties including data entry, email correspondence, and scheduling appointments • Contribute to a high-volume call center environment, handling both inbound and outbound calls.

Customer Service Representative-CWB (Chubb Workplace Bene... We are offering a permanent employment opportunity for a Customer Service Representative-CWB (Chubb Workplace Benefits) in Chicago, Illinois. This role is within the insurance industry and will require you to support the CWB Chubb Workplace Benefits contact center by servicing customers through inbound/outbound calls and emails. This role is based in a high-volume contact center where you will be expected to deliver exceptional customer experiences. Responsibilities: • Respond to customer inquiries via incoming telephone calls and emails, providing a superior customer experience in a fast-paced, high-volume contact center environment. • Build rapport quickly and respond to customers in a compassionate manner by identifying and exceeding expectations, responding in a respectful, accurate, timely manner, and consistently meeting commitments. • Navigate multiple systems and applications to research, analyze, and resolve customer requests and inquiries. • Uphold performance and quality standards within the contact center. • Analyze information to make appropriate decisions and solve problems while maintaining a positive phone experience. • Learn the basic concepts of personal lines insurance principles and Chubb and Combined products offered to our CWB customers. • Collaborate with team members and business partners to provide a positive customer experience. • Work 40 hours a week on a scheduled shift between the hours of 7am-8pm CST, with the flexibility to work overtime and weekends as needed. • Assist with special requests as required. • Undertake additional tasks, projects, and duties as assigned.

Customer Service Representative -Producer Services We are currently offering a long term contract employment opportunity for a Customer Service Representative -Producer Services. As part of our team, you will be tasked with providing superior customer support in a fast-paced, high-volume environment. You will be responsible for handling customer inquiries through inbound and outbound calls and emails, maintaining customer records and ensuring customer satisfaction. Responsibilities: • Deliver exceptional customer experiences via incoming telephone calls and emails. • Resolve customer inquiries by navigating multiple systems and applications to research and analyze requests. • Maintain performance and quality standards to ensure a positive customer experience. • Work collaboratively with team members and business partners to meet customer needs. • Handle special requests and complete additional tasks as needed. • Demonstrate strong problem-solving skills and attention to detail in a fast-paced environment. • Learn the basic concepts of personal insurance principles and the products we offer. • Assume ownership and demonstrate timeliness in handling customer requests in an accurate and detail oriented manner. • Build rapport with customers and respond to their needs in a compassionate, respectful, accurate, and timely manner. • Analyze information to make appropriate decisions and solve problems.

Biglinual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English-Customer Service Representative in CHICAGO, Illinois. The role involves supporting our contact center by servicing customers through inbound/outbound calls and emails. As a representative, you will be expected to excel in communication, demonstrate attention to detail, possess strong problem-solving skills, and thrive in a fast-paced environment. Responsibilities: • Deliver exceptional customer experiences through incoming telephone calls in a high-volume contact center environment • Handle callers' requests efficiently, accurately, and professionally, ensuring timeliness and ownership • Build rapport quickly and respond to customers compassionately, exceeding expectations consistently • Navigate multiple systems and applications to research, analyze, and resolve customer inquiries • Maintain performance and quality standards while providing a positive phone experience for our customers • Learn the basic concepts of personal lines insurance principles and the products we offer to our customers • Collaboratively work with team members and business partners to enhance the customer experience • Respond to special requests and complete additional tasks and duties as assigned • Analyze information to make appropriate decisions and solve problems • Work scheduled shifts, with the potential for overtime and weekend work as needed.

Bilingual Spanish/English ustomer Service Representative ... We are offering a permanent employment opportunity for a Bilingual Spanish/English Customer Service Representative in Chicago, Illinois. As a part of our team, you will be a crucial element in supporting the Producer Services contact center, managing customer interactions through both calls and emails in a high-volume environment. Responsibilities • Serve customers efficiently by managing incoming calls and emails. • Ensure a superior customer experience by handling caller requests accurately and professionally. • Establish a quick rapport with customers, identifying and exceeding their expectations. • Navigate multiple systems and applications to research, analyze and resolve customer inquiries. • Uphold performance and quality standards for customer service. • Make informed decisions and solve problems while maintaining a positive phone interaction. • Learn and understand the basic concepts of personal lines insurance principles and the products we offer. • Collaborate with team members and business partners to ensure a positive customer experience. • Be willing to work on a flexible schedule, including potential overtime and weekend hours. • Handle special requests and complete additional tasks as needed.

Customer Service Represenative We are offering a permanent employment opportunity for a motivated Customer Service Representative in BURR RIDGE, Illinois. As a Customer Service Representative, you will be at the forefront of customer interaction, ensuring smooth communication and logistics coordination for our clients within the renewable energy industry. Responsibilities • Handle inbound customer inquiries via phone and email, addressing order requests, quotations, and delivery logistics. • Collaborate with FedEx, UPS, SWA Cargo, and other vendors to secure shipping cost estimates, track deliveries, and troubleshoot issues. • Promptly and accurately address customer concerns to maintain high customer satisfaction. • Manage the process of order processing, documenting inventory availability, and ensuring efficient delivery of equipment to customers. • Maintain a high standard for verbal and written communication with clients. • Utilize NetSuite or other large ERP systems for efficient customer management. • Leverage your technical aptitude to adapt quickly to new systems and processes. • Utilize your skills in account management to build and maintain customer relationships. • Coordinate logistics to ensure smooth delivery of services. • Manage vendor relationships to ensure seamless service delivery. • Oversee equipment inventory to ensure availability and efficient allocation. • Conduct inventory analysis to identify trends and make recommendations. • Provide cost estimates to support budgeting and pricing decisions.

Bilingual Spanish/English-Customer Service-Worksite Repre... We are offering a contract to permanent employment opportunity for a Bilingual Spanish/English Customer Service Worksite Representative in the insurance industry, located in Chicago, Illinois. The chosen candidate will be the initial point of contact for customers, addressing their concerns and inquiries while providing a positive customer experience. Responsibilities: • Provide support to policyholders by offering detailed insurance product information • Handle specific call types and fulfill requests according to departmental procedures • Assist customers with basic technical troubleshooting for self-service related issues • Respond to inquiries regarding claim service and intake related issues • Provide updates on policy statuses to policyholders • Exhibit and practice the organization's common purposes and shared traits • Participate in the training and mentoring of Entry Level Representatives • Forward calls to the sales team to increase revenue • Handle claim intake for policyholders • Maintain the standards of the department related to quality, average handle time, and other key performance indicators • Work in various shifts within the specified timeframe • Collaborate with leadership to understand organizational objectives, support process improvements, and provide feedback.

Administrative Assistant We are seeking a skilled Administrative Assistant to become a part of our team in Warrenville, Illinois. In this role, you will be accountable for a range of tasks including processing financial transactions, offering administrative support to various team members, managing incoming calls, and delivering outstanding customer service. You will also be responsible for organizational tasks and mail-related duties. This position provides a contract to permanent employment opportunity. Responsibilities: • Manage all incoming calls, redirecting them to the relevant department or officer, and assist callers when possible. • Process cash receipts and transactions, ensuring accurate exchange of funds. • Offer comprehensive administrative support to Directors and Managers, which may include drafting business correspondence, gathering and providing information, and assisting with computer or clerical tasks. • Deliver exceptional customer service to members, answering their inquiries and directing their calls as needed. • Organize and carry out mass mailings, which includes printing letters, labeling, applying postage, and sealing envelopes. • Perform filing tasks to ensure all documents are properly stored and easily accessible. • Assist with front desk and receptionist duties as required. • Open and distribute mail to the appropriate recipients.

Receptionist We are in search of a Receptionist to join our team in the non-profit/healthcare industry based in CHICAGO, Illinois. In this role, you will handle front desk support, manage inventory, coordinate conference rooms and handle a multitude of administrative tasks. This role offers a long-term contract employment opportunity. The hours of this position are 11am-7pm Responsibilities:• Provide front desk support, including greeting evening classes and answering inbound calls• Manage inventory by keeping track of supplies, liaising with the logistics person, and ensuring supplies are replenished when running low• Handle a significant amount of mailing and coordinate the use of conference rooms• Operate office equipment such as fax machines and printers, and utilize Microsoft Office Suite for various tasks• Engage in customer service activities including processing customer credit applications and maintaining accurate customer records• Use your skills in answering multi-line phone systems, data entry, and email correspondence to ensure smooth operations• Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to organize files and schedule appointments• Occasionally lift items weighing 25-30 lbs.

Collector III We are offering a long term contract employment opportunity for a Collector III in the service industry, based in Naperville, Illinois. This role involves locating and notifying customers of overdue accounts, soliciting payments, and maintaining comprehensive records of collections. Responsibilities • Locating and keeping track of overdue accounts • Engaging with customers, either in person or via telephone, to ascertain reasons for overdue payments and to discuss the terms of sales, services, or credit contracts • Encouraging customers to make payments on credit accounts, settle damage claims or non-payable checks, or to return merchandise • Setting up debt repayment plans or establishing repayment schedules based on customers' financial situations • Receiving payments and posting amounts paid to customer accounts • Accurately documenting and recording customer/client information • Applying exceptional debt recovery techniques • Adhering to federal, state, and company policies, procedures, and regulations related to collections • Utilizing computer applications like Microsoft Word and other related collections software • Providing support and constructive performance feedback through basic mentoring skills.

Front Desk Coordinator We are looking for a Front Desk Coordinator to join our team in Chicago, Illinois. As a Front Desk Coordinator, you will be responsible for managing front desk operations, organizing space, answering phones, and scheduling meetings and events. This role offers a short-term contract employment opportunity. Responsibilities: • Oversee the management of front desk operations. • Ensure the optimal organization of workspace. • Handle incoming calls and redirect them as necessary. • Schedule and coordinate meetings and events. • Serve as a Facility Service Coordinator, addressing any facility-related issues.

Associate Vice President of Technical Accounting The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. The RoleThe Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness. •Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions•Lead purchase accounting, including review of internal and third-party valuations•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed•Oversee the monthly Development and Asset Management Committee process•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership•Prepare and/or review certain disclosures in the Company’s SEC filings•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations•Demonstrate a commitment to the company's core values

Collections Specialist We are on the lookout for a diligent Collections Specialist to be part of our machinery manufacturing team. This role is 100% onsite and based in HOMEWOOD, Illinois, provides a contract to permanent employment opportunity. As a Collections Specialist, you will primarily focus on managing and resolving outstanding accounts receivable balances, analyzing credit risks, and making independent decisions. You'll also be tasked with investigating invoice disputes, maintaining customer contact records, and participating in process improvement initiatives utilizing the EPICOR software. Responsibilities: • Oversee and manage accounts receivable balances, specifically those exceeding 30 days past due.• Investigate invoice disputes, short payments, declinations, and deductions, driving cross-functional staff for resolution if necessary.• Analyze credit risks and make independent decisions on product shipments, communicating any hold decisions promptly to the sales force.• Maintain accurate records of customer interactions and steps taken to resolve past due balances.• Participate in process improvement initiatives to address internal process and customer satisfaction issues.• Assist with the preparation of monthly and quarterly reports, providing feedback on account statuses as required.• Evaluate customer accounts based on payment trends and available credit line, advising management of any changes in customer buying or paying trends.• Assist in training new hires or coworkers to ensure they have the necessary skills to perform their duties properly and safely.• Resolve unapplied cash on account promptly and escalate any issues preventing payment.• Undertake special projects or work as assigned by the Collection Supervisor or Credit Manager.• Ensure compliance with all safety, health, and environmental regulations, policies, and procedures. The salary range for this position is $25/hr. to $26/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Collections Specialist We are offering a temporary employment opportunity for a Collections Specialist in a city in Illinois. This role is in the financial services industry and requires the specialist to manage customer credit accounts, resolve billing issues, and ensure timely payments. Responsibilities:• Encourage clients to make timely debt payments• Update records reflecting account status and collection efforts• Investigate each bill or debt's historical data• Handle billing and customer credit issues effectively• Contact clients to discuss outstanding debts• Monitor customer accounts to identify overdue payments• Process payments and refunds swiftly and accurately• Report on the status of accounts receivable and collection activity• Administer the collection processes• Use accounting software systems and CRM for efficient management of tasks.

Compliance Associate The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments. Job Description:• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.• Foster a culture of compliance and trading by working closely with senior management.• Provide continuous support for registered investment advisors and representatives.• Collaborate effectively with all departments, both independently and as part of a team.• Review and approve marketing materials, including social media posts, to ensure compliance.• Utilize CRM and ERP software systems to manage customer interactions and business resources.• Use accounting software systems and perform accounting functions as required.• Use communication and auditing skills to administer claims and produce clear reports.

Paralegal We are offering a short term contract role for a Paralegal in the Financial Services industry, located in Burr Ridge, Illinois. As a Paralegal, your duties will include preparing and reviewing loan documents, coordinating with stakeholders, and ensuring the bank's procedures and systems are effectively implemented. Responsibilities: • Implement bank procedures and systems to prepare and review commercial loan documents • Ensure bank's collateral, lien position, and funding requirements are met and consistent with loan approvals • Coordinate with Banker and Borrower or their representative to obtain bank required due diligence items • Review organizational documents, trust agreements, title commitments, surveys, insurance, loan presentations, and commitment letters • Identify closing and documentation issues that arise throughout the closing process and independently develop practical resolutions • Coordinate and schedule closings to ensure loans close properly and are processed in a timely manner • Prepare documentation and closing packages for all types of commercial loans • Accurately manage disbursement method for any closing • Review executed documents after closing to ensure accuracy, resolving any issues found promptly • Confirm perfection of Bank’s lien on collateral prior to closing and funding • Collaborate with other departments and associates to develop a team approach to projects, resolve issues, or investigate new developments • Review and analyze UCC, tax, judgment, bankruptcy and real estate searches, payoff letters, and surveys to identify potential legal issues • Represent the Bank in a detail oriented manner when dealing with customers’ inquiries and/or their legal representatives and relevant third parties • Develop a strong knowledge of core legal documentation for each product offered by the Bank

Attorney We are seeking a Class Action Litigation Associate with 4+ years of experience to join a top-tier plaintiffs' law firm. This is a direct-hire role located at their Chicago office, offering a competitive base salary, a hybrid work schedule, and a comprehensive benefits package.

Loan Operations Analyst The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. Responsibilities: • Maintain the Reconciliation and Control functions within the Operations group• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger• Enter trades into Wall Street Office (“WSO”) and trade capture systems• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.• Ensure all loans are rolled and correct rates are set for the next accrual period• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation

associate We are in search of a dedicated associate to join our team in Elmhurst, Illinois. In this role, you will be taking on vital tasks such as maintaining and organizing records, ensuring compliance with regulations, and providing support for registered advisors. This opportunity is in the financial services industry, where you will be instrumental in promoting a culture of compliance and trading. Responsibilities: • Ensuring the firm's operations remain in compliance with relevant regulations and company policies • Maintaining and organizing current records to allow for prompt response to inquiries or audits • Providing support for registered investment advisors and registered representatives • Reviewing marketing materials, including scrutinizing social media posts • Monitoring trading activity and real-time alerts using specific systems • Collaborating effectively across all departments while also having the capability to work independently • Assisting in the development, review, and maintenance of Written Supervisory Procedures • Using compliance software and other tools for efficient and effective compliance monitoring.