21 results for Configuration Analyst I in West Chester, PA

Business Systems Analyst Robert Half is hiring for a Business Analyst onsite in King of Prussia. This Business Analyst Role requires cross-functional collaboration and cross departmental partnership in designing current and future business processes and maximizing efficiencies within the company.**onsite 3 days a week in King of Prussia office** Responsibilities:• Collaborate with stakeholders and Subject Matter experts to implement organizational change strategies and ensure smooth transitions.• Utilize process improvement methodologies to design and implement streamlined processes for continuous improvement.• Collaborate with cross-functional teams to ensure alignment and integration of processes across departments.• Document critical business processes that impact efficiency, cost-effectiveness, and customer satisfaction.• Establish governance over process conformity including compliance, regulations, and customer/contractual requirements.• Support change management initiatives to complement process optimization and adoption of best practices.• Assist Business Process Managers in process definition and analysis, identify process gaps, inefficiencies, bottlenecks, and areas for improvement.• Identify opportunities for automation and digital transformation to enhance efficiency and accuracy.• Participate in the development of a comprehensive business process model aligned with the organization’s goals and objectives.• Apply strong project management principles to track process improvement initiatives with measurable outcomes.

Help Desk Analyst II We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Wilmington, Delaware. This role involves a broad range of tasks, including technical support for end users, administration and support of Office 365, and troubleshooting and configuration of hardware. Your role will be essential in maintaining the smooth operation of our IT systems. Responsibilities: • Analyze and resolve technical issues, ensuring customer satisfaction • Administer and support Office 365, including user management and exchange management • Troubleshoot and configure hardware such as printers and laptops • Manage and troubleshoot technologies including Solarwinds, Kaseya RMM, and O365 • Support Windows 10 and 11, including basic to advanced troubleshooting • Provide mobile device support, including iOS troubleshooting and hardware troubleshooting • Manage Azure support, including files and VPN • Participate in client-facing activities with detail-oriented approach • Develop and implement sustainable and manageable solutions • Contribute to the helpdesk team, working both independently and collaboratively • Maintain a strong attention to detail and excellent organizational and problem-solving skills • Demonstrate a commitment to continuous personal and detail-oriented growth and lifelong learning • Execute and thrive in stressful situations.

Help Desk Analyst We are offering a long term contract employment opportunity for a Help Desk Analyst in the healthcare and social assistance industry, based in Philadelphia, Pennsylvania. This role involves primarily providing support to users across the health system, ranging from corporate users to hospital workers, as well as patient portal assistance. Responsibilities: • Assist users from various departments within the health system with their technical needs.• Provide over-the-phone support to ensure effective and timely resolution of issues.• Manage and resolve patient portal inquiries, such as password resets and navigation help.• Maintain a high level of customer service, embodying a "patient first" approach.• Utilize various software tools, including Microsoft Access and Active Directory, for effective problem-solving and user assistance.• Ensure accurate record-keeping and data management.• Balance work commitments effectively, ensuring no clashes with other schedules.• Engage in continuous learning and adaptation to new technologies and system updates.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Programmer Analyst We are offering a long-term contract employment opportunity to a Programmer Analyst in PHILADELPHIA, Pennsylvania. As part of our team, you will be expected to manage various IT, facilities, and special projects. This role is ideal for individuals with a background in program management, especially in the healthcare, veterinary, or academic sectors. Responsibilities: • Lead and manage team operations, fostering a collaborative work environment. • Utilize analytical skills to solve complex problems and improve processes. • Communicate effectively with stakeholders, ensuring their expectations are managed and their needs are met. • Utilize project management tools, facilities management software, and IT systems proficiently to ensure smooth operations. • Adhere to regulations and standards related to healthcare facilities and educational institutions. • Align project and program objectives with strategic goals and vision. • Adapt to changing priorities and unforeseen challenges in a dynamic environment. • Ensure high-quality outcomes by paying keen attention to details. • Demonstrate strong financial acumen in relation to budgeting and project execution. • Utilize Atlassian Jira, Backend Development, DB2 Database, GitHub, Hibernate ORM, AB Testing, Agile Scrum, ASP.NET, CSS, and Documentation skills as per project requirements.

Mobile Device Support Analyst We are offering a long term contract employment opportunity for a Mobile Device Support Analyst in LYON STATION, Pennsylvania. In this role, you will be providing technical support and customer service for a variety of mobile devices and products, managing their deployment, configuration, and maintenance while adhering to company policies and security protocols. Responsibilities: • Offer timely troubleshooting and resolution for mobile devices, applications, and connectivity issues. • Handle the deployment, configuration, and upkeep of mobile devices, ensuring compliance with organizational policies and security measures. • Conduct informative sessions for employees regarding mobile technologies, security practices, and productivity-enhancing strategies. • Keep track of mobile device performance and usage, generating reports to pinpoint trends and areas requiring enhancement. • Collaborate with mobile service providers and device manufacturers to address problems and enhance service delivery. • Keep meticulous records of device inventories, support tickets, and technical documentation. • Contribute to the formulation and execution of mobile device policies and procedures to ensure security and compliance. • Oversee the inventory, billing, and records for all iOS devices. • Process incoming mobile requests and manage mobile activations. • Set up and configure new and loaner devices. • Liaise with mobile device vendors on various account maintenance tasks such as resolving billing and technical issues, as well as optimizing plans. • Uphold security and compliance concerning company information on company-owned mobile devices.

Help Desk Analyst We are in the process of expanding our team with the addition of a Help Desk Analyst. Situated in New Holland, Pennsylvania, the candidate will be immersed in a dynamic environment where they will serve as a pivotal point of contact for end-users who require technical assistance. The role involves offering high-quality support through various channels such as phone, email, or a ticketing system. Responsibilities: • Act as the first point of contact for end-users needing technical assistance • Resolve basic issues concerning computers, applications, systems, devices, access, and performance • Utilize the ticketing system for documenting, tracking, and resolving reported problems • Guide users on preventive measures and best practices to avoid similar issues in the future • Elevate unresolved issues to the appropriate support teams or levels for further assistance • Assist in software installations, upgrades, user profile setups, and resetting passwords • Ensure compliance with service level standards for response times and quality • Troubleshoot computer hardware, software, and network issues • Manage user administration, password resets, and technical troubleshooting • Offer clear and effective guidance to end-users through strong communication skills.

Sr. Client Data Analyst We are offering a contract to permanent employment opportunity for a Sr. Client Data Analyst in Newark, Delaware. In this role, you will be responsible for driving data quality improvements, developing and implementing data analyses, and assisting in data-related technical issues. Responsibilities: • Act as a Subject Matter Expert to validate data and challenge its quality • Develop pipelines and processes to import complex data sets into a cloud environment • Use algorithms to transform and analyze data into actionable insights • Identify, design, and implement process improvements for faster repeatable reporting • Develop checks for data staging and loading • Acquire data from various sources and reload updated data into databases • Participate in central data cleansing activities to accelerate data quality remediation • Attend meetings with data governance groups and Subject Matter Experts from various departments • Participate in data quality improvement initiatives and projects.

Help Desk Analyst We are offering a long-term contract employment opportunity for a Help Desk Analyst in the healthcare, hospitals, and social assistance industry located in Philadelphia, Pennsylvania. As a Help Desk Analyst, you will be responsible for supporting users across the health system, managing patient portal issues, and ensuring a high level of customer service. Responsibilities: • Address user issues across all departments within the health system, including corporate and hospital departments. • Provide support to the patient portal, including password resets and navigation assistance. • Uphold the health system's "patient first" motto in all interactions and services. • Apply your customer service experience from diverse backgrounds to enhance user satisfaction. • Handle all communication over the phone, providing efficient and effective solutions to user inquiries. • Manage your schedule to ensure availability during required hours. • Utilize your technical skills, including Microsoft, Microsoft Access, Active Directory, Configuration Management, and Connectivity, to resolve issues and maintain system efficiency. • Demonstrate an outgoing personality and comfort in speaking with people, contributing to a positive work environment and user experience.

Help Desk Technician I We are currently seeking a Help Desk Technician I to join our team. This role offers a contract to permanent employment opportunity within the tech industry. As a Help Desk Technician I, you will be the initial point of contact for technical support, providing excellent customer service while diagnosing and resolving hardware and software issues. Responsibilities:• Serve as the first contact for users seeking technical assistance over calls, emails, or tickets. • Troubleshoot basic hardware and software problems, including issues related to operating systems, applications, and network connectivity.• Document user issues accurately and track these issues using the help desk ticketing system.• Collaborate with team members to enhance support processes and improve customer satisfaction.• Stay abreast of new technologies and industry best practices to provide effective support.• Handle the escalation of complex technical issues to Level Two Support or other relevant teams as necessary.• Assist in the configuration, installation, and setup of computer systems and peripherals.• Maintain and update the asset inventory regularly.• Provide user training and support on various software applications and tools, including Office 365, TCP/IP, Active Directory, and Azure.• Contribute to a knowledge base of frequently asked questions and solutions.

IDMC Consultant We are offering a short term contract employment opportunity for a detail-oriented Software Developer III (Senior). This role involves a wide range of responsibilities within the software development lifecycle, including the transformation and loading of data from various sources into data warehouses and data marts. Responsibilities:• Utilize warehousing architecture techniques such as Star Schema, Snowflake, and Control M• Adhere to software development lifecycle processes, including design, coding, configuration, testing, debugging, and documentation of system and application programs• Execute migrations by exporting/importing existing content and reconfiguring data connectors to rescan metadata• Conduct technical validations and support User Acceptance Testing (UAT)• Participate in architecture design and code reviews• Evaluate functional requirements and analysis and design documents, providing constructive feedback• Assist in the preparation of technical design specifications based on functional requirements and analysis documents• Demonstrate effective communication skills and troubleshoot complex technical issues• Collaborate with other development personnel to ensure quality and consistency• Utilize Informatica IDMC, Snowflake, Control M, Python, and UN

Technical Program Manager III (Contractor) Location: Philadelphia, PA (4 days onsite, 1 day remote per week)Pay: $60-$65 per hour with benefitsWe are seeking an experienced Technical Program Manager III for a Contract-to-Permanent opportunity based in Philadelphia, PA. The ideal candidate will oversee complex IT programs, manage multiple projects, and work collaboratively with leadership to ensure the delivery of strategic business results.Key Responsibilities:<ul><li>Lead one or more enterprise-level IT programs involving multiple projects.</li><li>Develop program strategies, business cases, and high-level project plans.</li><li>Adjust project scope, timing, and budgets as business needs evolve.</li><li>Communicate program strategies, direction, and updates to IT and business leadership.</li><li>Deliver projects on time, within budget, and aligned with strategic goals.</li><li>Track key project milestones and assist Project Managers as needed.</li><li>Partner with senior business leaders to prioritize opportunities for leveraging IT to meet organizational goals.</li><li>Apply deep knowledge and expertise in Program and Project Management methodologies and tools.</li></ul>

Technical Engineer -Oversees and directs the implementation of operational mechanical maintenance projects across the organization, ensuring they are completed on schedule and within or under budget for both current and new product launches. - Assists in specifying, evaluating, acquiring, installing, and qualifying equipment. - Manages tasks including updating, maintaining, and communicating project plans, progress reports, and status updates. Qualifications - Bachelor’s degree in Mechanical Engineering, Mechanical Engineering Technology, or Electro-Mechanical Engineering is preferred. - Over 10 years of relevant experience in a manufacturing environment is preferred. - Lean Six Sigma Green Belt certification is preferred but not required at the time of permanent. - Proficient in AutoDesk 2D and 3D CAD software and Microsoft Project at an intermediate to advanced level. - Applies differential and integral calculus to analyze the static and dynamic performance of electro-mechanical systems.

Systems Engineer We are offering an opportunity for a Systems Engineer to join our team in LYON STATION, Pennsylvania. In this role, you will focus on the development and implementation of strategies for computer and network systems. This includes designing, configuring, operating, and maintaining networking and computer systems. You will also be responsible for creating and maintaining detailed documentation for system designs, processes, and procedures. Responsibilities: • Develop and implement IT system architecture solutions that support business objectives and ensure scalability, security, and performance. • Evaluate current systems, suggest enhancements or replacements as necessary, and ensure high availability and acceptable performance of mission-critical systems. • Maintain up-to-date detailed documentation for system designs, processes, and procedures. • Keep abreast of emerging technologies and industry trends to inform architectural decisions. • Collaborate with development teams to ensure adherence to architectural guidelines, review existing system architecture, recommend improvements, and participate in engineering reviews. • Conduct system testing and troubleshooting to identify and resolve issues, scrutinize change requests, and estimate the level of effort for system updates. • Construct, patch, test, and deploy complex systems and Enterprise platforms, and perform complex system and application upgrades. • Document system upgrade and troubleshooting procedures, design, implement, and maintain disaster recovery and high availability solutions. • Travel to client sites as needed to provide support.

Product Owner We are looking to bring a Product Owner into our team. The role is based in Remote, Pennsylvania, United States and will be involved in the development of dynamic pricing solutions. The successful candidate will play a critical role in coordinating with stakeholders, managing product releases, and leading Agile/Scrum activities. Responsibilities: • Oversee the development of dynamic pricing solutions in partnership with various stakeholders • Take charge of the backlog of features, ensuring they meet key performance indicators • Oversee the successful onboarding and adoption of new features by clients • Establish and oversee the release plan for new products • Regularly communicate product updates and progress to the executive team • Lead Agile/Scrum activities, which include backlog refinement, sprint planning, sprint reviews, and retrospectives • Collaborate with cross-functional teams to align product development with business goals • Monitor and analyze product performance to inform future development • Write feature descriptions and user stories to guide development teams.

Salesforce Architect We are seeking a Salesforce Architect to join our team. Located in Wyomissing, Pennsylvania, this position offers a contract to permanent employment opportunity. The role involves designing and implementing solutions on platforms and managing the associated technical architecture. It also requires the development and customization of platforms using various tools and technologies, stakeholder engagement, maintenance and support, and project management within the banking industry. Responsibilities: • Facilitate the design and implementation of high-quality solutions on various platforms. • Undertake the development and customization of platforms utilizing Vlocity, Apex, Visualforce, and nCino’s specific tools. • Engage with stakeholders to define system requirements and customize solutions accordingly. • Manage and support ongoing requests and administrative needs of users. • Lead projects from inception to closure, ensuring all deliverables meet quality standards on time and within budget. • Implement automation processes to streamline banking operations. • Conduct data migration and integration activities between existing systems and platforms. • Develop interactive dashboards and integrate data using best practices. • Regularly audit the systems to ensure secure and optimal performance. • Provide technical guidance and training to other team members and stakeholders.

Technical Engineer We are offering an exciting opportunity for a Technical Engineer in Bethlehem, Pennsylvania. The role involves creating and developing automation systems for our industrial operations. This position is within the industry of automation and requires a high level of technical expertise. Key responsibilities: • Develop and document Programmable Logic Controller (PLC) programs for industrial control systems. • Design logic flow diagrams for program execution, simulation and testing, acceptance, and start-up processes. • Develop and program Human Machine Interface (HMI) Graphic Screens for industrial projects. • Provide technical support, problem-solving advice, modifications, and continuous improvements for automated control systems. • Utilize skills in Siemens and Rockwell Automation to enhance system effectiveness. • Collaborate with cross-functional teams to ensure the seamless integration of automation systems. • Stay updated on the latest trends and technologies in the automation industry to ensure our systems are current and effective. • Maintain a high level of accuracy and efficiency when processing customer credit applications. • Monitor customer accounts and take appropriate action when necessary. • Maintain accurate customer credit records. Note: This role offers a long-term contract employment opportunity.

Systems Engineer We are offering a long term contract employment opportunity for a Systems Engineer in LYON STATION, Pennsylvania. As a Systems Engineer, you will be integral in ensuring the high performance and availability of our mission-critical systems. You will be required to build, test, and deploy complex systems, as well as perform data backups, data migration, and disaster recovery operations. Your role will also involve providing technical support to users and providing support services outside standard business hours when necessary. Responsibilities: • Maintain high performance and availability of mission-critical systems • Conduct complex system and application upgrades • Handle storage and server data backups, and perform data migration and disaster recovery operations • Provide second level technical support for network or platform performance issues • Document system upgrade procedures and troubleshooting methods • Design and implement disaster recovery and high availability solutions to meet 7x24x365 company needs • Build, patch, test, and deploy complex systems and enterprise platforms • Provide after-hours support services, including nights and weekends, as required.

Product Owner We are offering a contract to permanent employment opportunity for a Product Owner in our Pennsylvania office. This role will primarily focus on the development and implementation of Infor CloudSuite as we integrate other health systems and merge operational systems. The successful candidate will be part of an ongoing project, with the potential to transition into a more permanent role to support both production dev ops and implementation. Responsibilities: • Participate in the Scrum/Kanban methodology using Jira in a semi-agile development workflow. • Develop inbound and outbound time and attendance interfaces in WFM using XML, Groovy, and other relevant technologies. • Support and build out WFM functionality such as pay rules, accrual rules, schedules, etc. during migration from Kronos (UKG) WFC (Workforce Central). • Create business processes via CloudSuite actions, forms, fields, relations, and workflows. • Develop reports via CloudSuite lists, with additional responsibilities in Columnar reporting. • Develop data feeds/interfaces via CloudSuite File Creation Utility, Data Replication, IPA, and related tools, with additional tasks in ION, Data Lake/Data Fabric. • Create workflows using Infor Process Designer/Infor Process Automation (IPA). • Develop reports using SSRS (SQL Server Reporting Services) as part of the transition from Crystal Reports to SSRS. • Conduct daily review/troubleshooting/Q& A related to the system initiated by business leads and continue the build-out of central documentation knowledge base wiki using Confluence. • Support other applications as availability and/or interest allows: security camera system; badge-based entry/exit system, visitor management system, learning management; others as Corp Apps continues to expand.

Business Intelligence (BI) Consultant We are in the search for a Business Intelligence (BI) Consultant to be a part of our team in the legal industry, based in Philadelphia, Pennsylvania. In this role, you will be responsible for managing our knowledge management platform, interpreting financial data, implementing data tracking, and improving analytical procedures. You will also play a crucial role in recommending process improvements and training departments on best practices. Responsibilities: • Administer the firm's knowledge management platform, Foundation, effectively. • Produce valuable reports that highlight business trends, growth objectives, and actionable insights by interpreting financial, relationship, and engagement data. • Implement data tracking into various firm initiatives and current technologies. • Utilize data visualization platforms like Qlik and PowerBI regularly. • Recommend process improvements, new technology solutions, and advisable strategies based on data and team input. • Take charge in project management for the implementation or development of operational technologies and processes. • Pinpoint opportunities to try innovative methodologies and improve analytical procedure. • Assist in creating, preserving, and training departments on best practices, data interpretation, and newly available tools. • Train attorneys on data input, interpretation of data and analytics, and attorney-facing tools. • Propose new ways to organize and leverage firm-related data.

Scrum Master II We are offering an employment opportunity for a Scrum Master II in Philadelphia, Pennsylvania. In the role, you will function as a servant leader for our scrum teams, ensuring their effectiveness in an Agile Scrum environment. Responsibilities:• Coach team members on self-organization, cross-functionality, and Agile best practices.• Lead the team in creating high-value increments that meet the Definition of Done.• Actively work on removing any impediments to the team’s progress.• Ensure that all Scrum events are organized, engaging, and productive, including Daily Standup, Sprint Planning, Retrospective, and Sprint Review.• Collaborate with both internal and external stakeholders to influence decision making and support the project or product teams.• Assess the Scrum Maturity of the team and organization, coaching them to reach higher levels of maturity.• Facilitate work completion without assigning or dictating the tasks.• Facilitate discussions, decision-making processes, and conflict resolution.• Assist with both internal and external communication to improve transparency and radiate information.• Encourage and support the acquisition of Scrum Master certifications, such as CSM, PSM I, SASM, among the team members.