<p><strong><u>Customer Service & Operations Manager</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p><br></p><p>Robert Half is partnering with a leading distributor to fill a critical <strong><u>Customer Service & Operations Manager</u></strong>. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p>Construction company in the Ronkonkoma area seeks an experienced Assistant Project Manager / APM to join their growing PM team. This role offers plenty of career upside in working with an established and team-oriented department. Your job will have you supporting project managers and ensuring the successful execution of projects from start to finish. As part of a collaborative and dynamic team, you will play a vital role in maintaining efficiency, building client relationships, and contributing to the overall profitability of the company.</p><p><br></p><p>Responsibilities:</p><p>• Assist project managers in coordinating schedules, materials, and resources to ensure timely project completion.</p><p>• Monitor and update project schedules to reflect the status of ongoing activities and milestones.</p><p>• Facilitate communication between departments, vendors, and clients to align project expectations and deliverables.</p><p>• Support the management of change orders, including documentation, tracking, and status updates.</p><p>• Oversee material procurement and coordinate with vendors to meet project requirements and deadlines.</p><p>• Maintain accurate records of project activities and ensure all documentation is organized and accessible.</p><p>• Collaborate with estimating and drafting teams to streamline processes and meet project deadlines.</p><p>• Help manage project close-out activities, including final documentation and ensuring client satisfaction.</p><p>• Build and nurture client relationships to promote future business opportunities and sales.</p>
<p><strong>Job Posting: Permanent Purchaser</strong></p><p>Robert Half is seeking a motivated and detail-driven Purchaser to join their client's team on a permanent basis. This is an excellent opportunity for a procurement professional who is eager to make a direct impact on business operations and growth.</p><p><br></p><p><strong>Please send resume and inquiries to: <em>[email protected]</em></strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Source and evaluate vendors, products, and services to achieve optimal quality, price, and reliability</li><li>Negotiate terms, pricing, and contracts with suppliers</li><li>Process purchase orders accurately and ensure timely delivery of goods and services</li><li>Monitor inventory levels and coordinate with internal departments to fulfill operational requirements</li><li>Resolve discrepancies and maintain positive relationships with suppliers</li><li>Prepare and maintain purchase records, reports, and documentation</li><li>Identify opportunities for cost savings and process improvement</li><li>Stay up to date with market trends and supplier developments</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in purchasing, procurement, or supply chain management</li><li>Strong negotiation and analytical skills</li><li>Accuracy and attention to detail in all transactions</li><li>Familiarity with purchasing software and proficiency in Microsoft Office Suite</li><li>Excellent communication and interpersonal abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Certificate or diploma in business, procurement, or a related field is preferred</li></ul><p><strong>Benefits</strong>:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Supportive work culture and opportunities for advancement</li><li>Professional development and training</li></ul>
We are looking for an experienced Contracts Specialist to join our team in Storrs, Connecticut. In this role, you will be responsible for drafting, negotiating, and managing terms and conditions for contracts related to information technology and telecommunications. This position offers the opportunity to work on diverse agreements, including IT hardware, software, maintenance services, and consulting contracts. This is a long-term contract position ideal for candidates with strong expertise in contract administration and management.<br><br>Responsibilities:<br>• Draft and negotiate detailed terms and conditions for IT and telecommunications contracts, ensuring compliance with established policies and legal requirements.<br>• Review and manage contracts related to IT hardware, software solutions, maintenance agreements, and consulting services.<br>• Collaborate with internal stakeholders to address contract-related concerns and align agreements with organizational goals.<br>• Conduct thorough evaluations of pricing and contract structures for accuracy and efficiency.<br>• Provide guidance on contract compliance and ensure adherence to relevant statutes and regulations.<br>• Develop and maintain standardized templates for agreements to streamline contract processes.<br>• Resolve contract disputes effectively, ensuring favorable outcomes for the organization.<br>• Analyze contracts to identify risks and propose solutions to mitigate potential issues.<br>• Build and maintain strong relationships with vendors and external partners to facilitate smooth contract negotiations.
<p><strong><u>Purchasing Agent</u></strong></p><p><em>Direct-Hire / Permanent position</em></p><p>Robert Half contact: <u>Drew.Schroll@RobertHalf com. </u></p><p><br></p><p>Fully on-site 5 days per week</p><p><br></p><p>Robert Half is seeking a driven Purchasing Agent on behalf of our client, a small/medium sized manufacturing business. Are you passionate about procurement, vendor relations, and driving efficiency in supply chain operations? </p><p><br></p><p>As Purchasing Agent, you will oversee the sourcing, negotiation, and purchasing of manufacturing materials and electrical components. You’ll build and maintain supplier relationships, ensure timely delivery of goods, and optimize costs while upholding the company’s quality standards. Your analytical mindset and attention to detail will be key to your success.</p><p><br></p><p>Responsibilities:</p><ul><li>Source and evaluate suppliers for electrical component manufacturing needs</li><li>Negotiate favorable terms, pricing, and contracts for materials and supplies</li><li>Monitor inventory levels and initiate purchase orders to maintain production flow</li><li>Track orders, coordinate deliveries, and resolve discrepancies with vendors</li><li>Analyze market trends and vendor performance to drive cost savings</li><li>Collaborate with internal stakeholders including engineering, production, and logistics</li><li>Maintain accurate records and report on purchasing activities</li><li>Ensure compliance with company policies and regulatory requirements</li></ul><p>Qualifications:</p><ul><li>2+ years experience in purchasing/procurement, ideally in a manufacturing or electrical component setting</li><li>Strong negotiation and vendor management skills</li><li>Solid understanding of supply chain processes and inventory control</li><li>Proficiency with ERP and purchasing software; Excel and data analysis a plus</li><li>Excellent communication, organizational, and problem-solving abilities</li><li>Bachelor’s degree in business, supply chain management or related field preferred</li></ul><p>Benefits: Our client offers competitive compensation, healthcare benefits, paid time off, and opportunities for professional growth. </p><p><br></p><p><br></p><p><strong>For immediate consideration</strong>, please apply today and/or email your resume to <u>Drew.Schroll@RobertHalf com.</u> All inquiries will remain confidential. </p><p><br></p><p><br></p>
<p>Our client in Manchester, CT is seeking a detail-oriented and proactive Buyer for a contract-to-permanent opportunity. This role is ideal for candidates looking to take the next step in their procurement career by joining a thriving organization with strong growth potential.</p><p>Key Responsibilities:</p><ul><li>Manage end-to-end procurement processes, including sourcing suppliers, negotiating pricing, issuing purchase orders, and tracking deliveries.</li><li>Analyze inventory levels and demand to ensure timely purchase of materials and products.</li><li>Build and maintain strong vendor relationships to secure optimal terms and consistent supply chain performance.</li><li>Collaborate with internal teams to forecast needs, resolve discrepancies, and support production schedules.</li><li>Monitor market trends to identify cost-saving opportunities and drive process improvements.</li></ul><p><br></p>
<p>Our team is seeking a motivated and detail-oriented Buyer for a contract-to-permanent opportunity in Connecticut. This position is a great fit for those interested in launching or advancing their career in purchasing and supply chain. You will play a key role in supporting the procurement process by managing administrative tasks to ensure purchasing accuracy and efficiency.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and process purchase orders, ensuring complete and accurate documentation.</li><li>Monitor order progress, update records, and maintain organized databases, primarily using Excel.</li><li>Conduct basic data analysis to support procurement decisions and improve operational efficiency.</li><li>Reconcile invoices and purchase orders, proactively identifying and resolving discrepancies.</li><li>Manage vendor records and maintain effective communication with suppliers.</li><li>Provide administrative support to the purchasing department, handling routine and ad hoc tasks.</li><li>Ensure compliance with company purchasing policies and procedures.</li><li>Collaborate with team members to share information and support departmental objectives.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous experience in purchasing, procurement, or a related field preferred.</li><li>Strong attention to detail and organizational skills.</li><li>Proficiency in Excel and ability to learn new software/systems quickly.</li><li>Effective written and verbal communication skills.</li><li>Ability to multitask in a fast-paced environment.</li><li>Eagerness to learn and grow in purchasing and supply chain functions.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Opportunity to gain valuable experience in procurement operations.</li><li>Collaborative and supportive work environment.</li><li>Potential for permanent employment and career development.</li></ul><p><br></p>
