<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half! </p><p> </p>
<p>We are looking for an Aging Specialist to join our team in Vancouver, Washington. In this role, you will be responsible for managing accounts receivable processes, ensuring timely follow-up on outstanding charges, and maintaining strong relationships with third-party payers. Your expertise will contribute to the financial health of the organization by resolving issues efficiently and supporting the training of entry level staff.</p><p><br></p><p>Responsibilities:</p><p>• Assist patients in applying for financial assistance programs, including Sliding Scale, and ensure their approval and notification.</p><p>• Guide individuals and families through the process of accessing Medicaid benefits and enrolling in relevant programs.</p><p>• Provide patients with resources such as the WA Apple Health Behavioral Health Services booklet to support their care.</p><p>• Prepare accurate treatment cost estimates and payment agreements, documenting all details in organizational systems.</p><p>• Monitor and maintain daily reports of accounts over 90 days, adhering to productivity standards.</p><p>• Analyze denial and reimbursement trends by payer, type, or coding issue to identify root causes and escalate concerns as needed.</p><p>• Communicate effectively with payer representatives to address large-scale denial or reimbursement issues.</p><p>• Review insurance remittance advices, investigate denial reasons, and submit well-crafted appeals to resolve payment discrepancies.</p><p><br></p><p>The salary range for this position is $40,000 to $45,760.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>Life and AD& D insurance</p><p>STD/LTD</p><p>401k with match</p><p>PTO accrued at a rate of 6 hours per pay period</p><p>6 paid holidays</p><p><br></p>
