37 results for Client Account Specialist in Washington, DC
Accounts Receivable Specialist<p>Robert Half is a new direct-hire opportunity in Frederick, MD! We are looking for a detail-driven and organized <strong>Accounts Receivable Specialist</strong> to manage client invoicing and collections for our construction projects. The ideal candidate will have hands-on experience with <strong>AIA billing</strong>, a solid understanding of construction contracts, and a strong ability to communicate with project managers, subcontractors, and clients. This role plays a critical part in ensuring timely and accurate billing, which directly supports the financial health of the company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and submit monthly progress AIA billings</li><li>Track contract amounts, change orders, retainage, and lien releases</li><li>Reconcile billing amounts with project budgets and job costing reports</li><li>Coordinate with project managers and estimators for billing details and approvals</li><li>Maintain up-to-date records of accounts receivable activity and customer payments</li><li>Follow up with clients on outstanding invoices and manage collections process</li><li>Assist with monthly close processes and AR aging reports</li><li>Support audit requests and documentation related to AR and contracts</li><li>Maintain strong client relationships through professional communication and timely responses</li><li>Ensure compliance with contract terms and construction industry billing practices</li></ul><p><br></p>Accounts Payable Specialist<p>Our client in Fairfax, VA is seeking a talented Accounts Payable Specialist to join their team.</p>Billing Cooridnator<p>Senior Billing Specialist ~Law Firm Washington, D.C. hybrid </p><p> $100k, great benefits, excellent work-life balance!</p><p> </p><p>My client is a well-established Law Firm located in downtown Washington, D.C. with a need for a Senior Billing Specialist. The Senior Billing Specialist will report directly to the Billing Manager and will be tasked with preparing client invoices, reconciling accounts, processing ebilling, and assisting with collections and accounts receivables. The Billing Specialist with 3E experience are highly encouraged to apply. The Senior Billing Specialist will be responsible for the following duties:</p><p> </p><p> • Prepare and distribute weekly, quarterly, and year-end reports for clients in 3E</p><p> • Apply firm and client-specific billing guidelines, ensure matter engagement letter compliance</p><p> • Effectively interact and communicate with attorneys, secretaries, and clients in a decentralized </p><p> billing environment.</p><p> • Manage client invoicing and regular collections activities including the generation of </p><p> Accounts Receivable reports monthly and reconciliations </p><p> • Assist with reviewing and verifying the accuracy of billing and supporting documentation as required</p><p> • Research and respond to inquiries regarding billing issues and problems</p><p> • Create new billing formats as needed</p><p>• Preparing Electronic billing, assisting with maintaining the ebilling hub</p><p> </p><p> All interested candidates in this Senior Billing Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p><br></p><p> Requirements:</p><p> 3 + years’ experience in legal billing</p><p> 3E software </p><p> Proficient in MS Office </p><p> Excellent analytical skills</p><p> Law firm experience </p><p> </p><p> All interested candidates in this Senior Billing Specialist and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>Accounts Receivable Specialist<p>Our client in Vienna, VA is seeking a talented Accounts Receivable Specialist to join their team.</p>Accounts Receivable Specialist<p>Our client in Chantilly is seeking a talented accounts receivable specialist to join their team </p>Accounts Payable Specialist<p>Our client in Herndon is seeking a talented accounts payable specialist to join their team.</p>Payroll Specialist<p>Our client in Falls Church is seeking a talented Payroll Specialist to join their team.</p>Payroll Specialist<p>Our client in Reston is seeking a talented payroll specialist to join their team</p>Administrative Coordinator<p>Client Support and Intake:</p><p><br></p><p>Interview clients to determine eligibility for programs and assist them in completing application forms.</p><p>Perform intake sessions to collect all necessary documentation and information to assess eligibility and service needs.</p><p>Develop individualized financial and self-sufficiency case management plans tailored to client needs and goals.</p><p><br></p><p>Program Coordination:</p><p><br></p><p>Process applications for housing programs, including closeout procedures for EPP.</p><p>Collaborate with landlords in the community to obtain required documentation.</p><p>Provide financial literacy counseling to participants and connect clients with in-house legal services or non-housing-related resources as needed.</p><p>Community and Agency Collaboration:</p><p><br></p><p>Refer clients to appropriate social service providers and community agencies to enhance their access to resources.</p><p>Work closely with the Housing and Relocation Specialist to ensure and document client housing program eligibility.</p><p>Educate applicants on their rights and responsibilities under residential lease contracts.</p><p><br></p><p>Case Monitoring and Follow-Up:</p><p><br></p><p>Regularly meet with clients to monitor the progress toward service plan goals and assess additional needs.</p><p>Conduct follow-up calls, review and validate documents for accuracy, and ensure all reporting deadlines are met.</p><p>Maintain accurate and organized client records, program files, daily logs, and monthly outcome reports.</p><p>Database and Administrative Management:</p><p><br></p><p>Maintain and manage client information in a digital database, ensuring accuracy and eliminating duplication.</p><p>Generate program-specific reports and queries and handle database management tasks.</p><p>Send appointment reminders, notifications, and program-related correspondence to clients and landlords.</p><p>Maintain templates of standard form letters for program use and respond to stakeholder inquiries.</p><p><br></p><p>Other Essential Duties:</p><p>Respond to calls from community stakeholders and landlords requesting assistance or program details.</p><p>Stay updated on local resources, county housing entitlement programs, and social services.</p><p>Perform other duties as assigned to support the team and organizational mission.</p><p>Qualifications and Skills:</p><p>Strong knowledge of housing programs and local resources (e.g., housing entitlements, social services, financial assistance programs).</p><p>Excellent communication and interpersonal skills for engaging with clients, landlords, and community stakeholders.</p><p>Experience with case management, client service plans, and counseling on topics such as financial literacy.</p><p>Strong organizational skills and attention to detail for maintaining accurate files, logs, and program documentation.</p><p>Proficiency with database management and generating reports.</p><p>Ability to navigate complex lease contracts and advocate for clients’ rights and responsibilities.</p><p>A genuine commitment to helping individuals achieve self-sufficiency.</p><p><br></p><p><br></p>Software Specialist IWe are looking for a dedicated Software Specialist I to join our team in Washington, District of Columbia. In this role, you will support the development, integration, and analysis of information systems and software applications. This is a long-term contract position, offering the opportunity to collaborate on routine assignments while gaining valuable experience in software development and systems operations.<br><br>Responsibilities:<br>• Assist in the development and integration of software applications and systems to meet project objectives.<br>• Follow detailed procedures and instructions to ensure the accurate and timely execution of tasks.<br>• Collaborate with supervisors, peers, and customers to address routine technical issues and provide solutions.<br>• Perform basic programming and data manipulation tasks to support project requirements.<br>• Manage electronic files and ensure their accurate movement through various systems.<br>• Support quality assurance processes by following established standards and guidelines.<br>• Utilize customer service and liaison skills to address client inquiries and maintain positive relationships.<br>• Maintain compliance with company policies, including those related to HIPAA and data security.<br>• Contribute to team efforts by completing assignments within defined timelines and quality standards.<br>• Participate in training sessions to enhance technical skills and knowledge of company systems.ServiceNOW Developer<p>We are offering a permanent employment opportunity for a Remote ServiceNOW Developer role near D.C. Preferred. This role will primarily focus on the software engineering function, which includes designing, developing, testing, troubleshooting, and debugging of software programs for enhancements and new software-intensive systems and products.</p><p><br></p><p>Responsibilities</p><p>• Design, develop, and test software-intensive systems and products.</p><p>• Troubleshoot and debug software programs to ensure smooth operations.</p><p>• Collaborate with internal experts to develop technical solutions.</p><p>• Apply appropriate principles, standards, processes, procedures, and tools throughout the software development life cycle.</p><p>• Analyze hardware compatibility and develop software products and tools used for design, development, and maintenance of infrastructure and platforms.</p><p>• Communicate effectively with internal and client project team members.</p><p>• Influence team members regarding solution design, process, and/or approaches.</p><p>• Coach and review the work of lower-level technical staff.</p><p>• Understand and apply principles, theories, and concepts of technical domain while having a broad understanding of other related specialty areas.</p><p>• Manage day-to-day objectives with significant impact on operational results or project deliverables.</p>Receptionist<p>We are in the process of recruiting a Receptionist for our law firm client based in Vienna, Virginia. In this role, you will be a crucial part of our team, managing the front desk, handling client communication, and maintaining an organized work environment. </p><p><br></p><p>Responsibilities:</p><p>• Efficiently manage incoming calls using a multi-line call center and provide necessary information</p><p>• Greet and oversee visitors, ensuring they sign in and directing them to the relevant party</p><p>• Maintain an updated Sign In/Out Log for team members, keeping track of their locations</p><p>• Coordinate meeting logistics, including organizing luncheons</p><p>• Process and distribute incoming deliveries, ensuring accurate email notifications</p><p>• Assist with marketing tasks as needed (including using social media)</p><p>• Handle additional clerical tasks such as copying, collating, and data entry</p><p>• Uphold the confidentiality of all client and company matters, ensuring no inappropriate discussions in public areas</p><p>• Participate in team efforts, lending a hand with overflow work when available</p><p>• Regularly check and manage the docketing calendar, forwarding notices to the relevant parties</p><p>• Maintain a regular work schedule, understanding the importance of punctuality and reliability.</p><p><br></p><p>For immediate and confidential consideration, please submit resumes directly to Vice President of Permanent Placement, Anne-Laure McGrory at anne-laure [dot] mcgrory [at] roberthalf [dot] [com].</p>Account Administrator<p>A well-known insurance provider in Hunt Valley, MD is seeking an Account Administrator to fill their opening! This role is fully onsite, with the potential to become permanent for the right fit. Primary job duties include: </p><p><br></p><p>• Process employee and account terminations.</p><p>• Process invoices and payments of accounts; including “Urgent” letter collection procedures.</p><p>• Respond to client telephone calls regarding benefits, applications, account status, procedures, requests for supplies, etc.</p><p>• Process incoming and outgoing mail daily.</p><p>• Initiate contact with clients by telephone, mail, or e-mail regarding questions or problems.</p><p>• Maintain knowledge level of benefits, products, laws and regulations, systems, and procedures and communicate this knowledge to clients as necessary.</p><p>• Attend in-house training sessions.</p><p>• Maintain a professional and helpful manner at all times.</p><p>• Maintain high degree of accuracy and timeliness; meets or exceeds performance standards.</p><p>• Ability to analyze processes and procedures to determine more efficient methods of providing administrative support.</p>Customer Service RepresentativeWe are looking for a Customer Service Representative to join our team in Washington, District of Columbia. This long-term contract role is ideal for someone with strong communication skills and a passion for delivering exceptional service. The position involves supporting our non-profit operations by ensuring accurate data entry and maintaining high standards in customer interactions.<br><br>Responsibilities:<br>• Accurately input and verify data received from radio stations, ensuring compliance with reporting standards.<br>• Review and assign files to appropriate accounts and reporting periods with meticulous attention to detail.<br>• Handle inbound and outbound calls, providing timely and thoughtful assistance to inquiries.<br>• Manage email correspondence and respond to customer queries efficiently.<br>• Schedule appointments and maintain accurate records of client interactions.<br>• Utilize Salesforce to track and update customer information, ensuring seamless account management.<br>• Navigate Microsoft Excel and Word to perform data-related tasks and create necessary documentation.<br>• Direct phone calls and manage a multi-line phone system, ensuring prompt and courteous service.Temporary receptionist<p>We are offering a contract for a Temporary Receptionist role based in Reston, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Schedule appointments and meetings, coordinating with various departments to ensure smooth operations.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p>Receptionist<p>We are offering a contract for a receptionist role based in Fairfax, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally. This position is on site.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>Receptionist<p>We are offering a contract for a receptionist role based in Chantilly, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Occasionally assist in warehouse operations, including packing and labeling small boxes.</p><p> </p>Receptionist<p>We are offering a contract for a receptionist role based in Manassas, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p><br></p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p>• Occasionally assist in warehouse operations, including packing and labeling small boxes.</p><p> </p>Customer Service Representative<p>We are looking for a meticulous Customer Service Representative to join our team located in a McLean, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p> • Efficiently address and resolve customer inquiries</p><p> • Conduct regular monitoring and maintenance of customer accounts</p><p> • Process and verify customer credit applications with precision</p><p> • Ensure customer records are accurate and up-to-date</p><p> • Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p><p><br></p>Front Desk Coordinator<p>We are on the hunt for a Front Desk Coordinator to join our team. This role is based in Tysons Corner, Virginia, and offers a short-term contract employment opportunity. As a Front Desk Coordinator, you will be the first point of contact for guests and will be responsible for directing them, answering phones, and maintaining an organized office environment. </p><p>Responsibilities:</p><p>• Serve as the first point of contact for guests, providing a warm and professional welcome</p><p> • Overseeing all front desk operations to ensure smooth workflow</p><p> • Coordinating facility services and ensuring an organized workspace</p><p> • Handling incoming phone calls and providing necessary information or redirecting calls as required</p><p> • Planning and arranging meetings and events</p><p> • Keeping track of space utilization and making necessary adjustments.</p><p> </p>Front Desk Coordinator<p>We are offering a short-term contract employment opportunity in Tysons Corner, Virginia. As a Front Desk Coordinator, you will be the first point of contact for guests and will be responsible for directing them, answering phones, and maintaining an organized office environment. This is an immediate start.</p><p>Responsibilities:</p><p> • Overseeing all front desk operations to ensure smooth workflow</p><p> • Coordinating facility services and ensuring an organized workspace</p><p> • Handling incoming phone calls and providing necessary information or redirecting calls as required</p><p> • Planning and arranging meetings and events</p><p> • Keeping track of space utilization and making necessary adjustments.</p>Customer Service Representative<p>We are looking for a meticulous Customer Service Representative to join our team located in a McLean, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This is an immediate start.</p><p>Responsibilities:</p><p> • Efficiently address and resolve customer inquiries</p><p> • Conduct regular monitoring and maintenance of customer accounts</p><p> • Process and verify customer credit applications with precision</p><p> • Ensure customer records are accurate and up-to-date</p><p> • Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>Receptionist<p>We are offering a short-term contract employment opportunity for a Receptionist in Manassas, Virginia. This role involves providing support for various administrative and front desk duties within the industry. The Receptionist will be the first point of contact for our organization and will play a crucial role in ensuring smooth operations.</p><p> </p><p>Responsibilities</p><p>• Efficiently manage incoming phone calls, ensuring proper routing and prompt responses.</p><p>• Welcome and greet visitors in a courteous manner, providing them with necessary information and guidance.</p><p>• Accurately perform data entry tasks, ensuring all customer records are up-to-date.</p><p>• Provide general administrative support as needed, including maintaining office supplies and coordinating mail distribution.</p><p>• Uphold a professional and organized front office environment to enhance client experience.</p><p>• Use the Alpha 6,000 - 8,000 kph skills to perform tasks efficiently.</p>Receptionist<p><strong>Receptionist – Law Office (Warrenton, VA)</strong></p><p><br></p><p>You’ll be the first-person clients speak to when they contact us — in person or on the phone. You’ll also support two attorneys with file management, scheduling, and admin tasks.</p><p><br></p><p>What you'll do:</p><ul><li>Greet clients and answer a multi-line phone system. Redirect or take messages.</li><li>Use Word, Excel, and Outlook daily. Tasks include scheduling, reminders, and drafting client letters.</li><li>Maintain and organize active case files: digital + paper.</li><li>Remind attorneys of deadlines — calendar management is part of your routine.</li><li>Draft and format legal documents (templates provided). Accuracy matters — we’ll train you if needed.</li><li>Keep the office tidy and running smoothly (supplies, coffee, printer ink — the small things that matter).</li></ul><p>What helps:</p><ul><li>You’ve worked in an office before (law office = bonus, but not required).</li><li>You’ve used Microsoft Office regularly (Outlook calendar, Excel tables).</li><li>You’re comfortable on the phone and not thrown off by a bit of pressure.</li><li>You’re local (we’re in Warrenton, and this is not a remote role).</li></ul><p>This is a full-time role, Monday–Friday, with standard business hours. </p><p>Pay is based on experience.</p>Customer Service<p>We are looking for a meticulous Customer Service Representative to join our team located in a Centreville, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. This role offers a contract to permanent employment opportunity.</p><p>Responsibilities:</p><p> • Efficiently address and resolve customer inquiries</p><p> • Conduct regular monitoring and maintenance of customer accounts</p><p> • Process and verify customer credit applications with precision</p><p> • Ensure customer records are accurate and up-to-date</p><p> • Uphold high standards of customer service at all times</p><p>• Utilize Microsoft Word, Excel, and Outlook for various tasks.</p><p>• Handle both inbound and outbound customer calls.</p><p>• Document all customer interactions and communications. </p><p>• Perform data entry tasks related to customer service.</p>