41 results for It Field Support Technician in Warren, NJ

Sr Service Desk Technician Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on customer service excellence, problem resolution, and continuous improvement within the IT environment. Key Responsibilities: Advanced Support – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.Customer Service – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.Reporting & Documentation – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.Continuous Learning – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.

Desktop Support Analyst We are in search of a skilled Desktop Support Analyst to join our team in New York. As part of the tech industry, the Desktop Support Analyst will manage the resolution of IT-related issues and provide support for all assigned areas. The job function includes ensuring efficient and reliable operation of the company's desktop environment, maintaining systems, and troubleshooting computer problems. Responsibilities: • Utilize Cisco Technologies, Citrix Technologies, and Dell Technologies to troubleshoot and resolve desktop issues • Maintain and manage computer hardware and Apple devices ensuring they are in good working condition • Implement database management and configuration management to ensure data integrity and security • Provide support and maintenance for Active Directory, ensuring user access is up to date and secure • Handle Backup Technologies, ensuring data safety and availability in the event of any data loss • Leverage knowledge of Azure and Cloud experience to manage and support cloud-based applications and data • Utilize knowledge of ConnectWise and Office 365 to support users in these platforms • Apply experience with Managed Service Provider (MSP) environments to manage and troubleshoot issues • Work in line with IT certification guidelines, such as M365, Mimecast, KnowBe4, and Cisco Meraki.

Help Desk Analyst III We are offering a short term contract employment opportunity for a Help Desk Analyst III in New York. This role is vital to our team, as it involves providing comprehensive technical support to our staff, ensuring all IT systems are operating smoothly, and resolving a myriad of problems. As the main point of contact for IT-related concerns, you will be delivering personalized assistance, troubleshooting, and technical solutions. Responsibilities: • Address urgent IT issues by providing on-site, concierge-style support. • Deliver personalized technical assistance to staff, troubleshooting problems related to devices, software, and networks. • Coordinate with external IT consultants for extra tech support, including firewall management and system file maintenance. • Handle daily tech problems, including solving device malfunctions, setting up databases, and rectifying system discrepancies. • Act as an intermediary between staff and the IT consultant to prioritize crucial tech needs. • Assist with the equipment setup for new team members, ensuring smooth onboarding and correct tech configurations. • Contribute to the maintenance and enhancement of the overall IT environment for all staff members, ensuring an efficient work setting. • Provide technical support to staff, addressing issues related to Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments.

Desktop Support Analyst We are offering a long term contract employment opportunity for a Desktop Support Analyst in Bridewater, NJ. This role is within the IT industry and primarily focuses on providing technical assistance and support related to computer systems, hardware, and software. The individual will be tasked with diagnosing and resolving technical issues, maintaining equipment, and ensuring optimal performance for end-users within the organization. Responsibilities:• Respond to user-reported issues via phone, email, or ticketing system, providing timely and efficient resolution.• Install, set up, and configure desktops, laptops, printers, and other peripheral devices.• Monitor system performance, troubleshoot slowdowns or outages, and ensure optimal performance.• Perform routine maintenance and upgrades on computer systems and equipment.• Document incidents, problems, and resolutions for future reference and continuous improvement.• Collaborate with IT teams to resolve complex issues, ensuring a unified approach to problem-solving.• Educate users on basic troubleshooting and system use, providing guidance on best practices for maintaining system security.• Manage inventory of hardware and software assets, ensuring adequate resources for organization's needs.• Escalate unresolved problems to higher-level support or vendors as necessary.• Ensure proper functioning of security tools such as antivirus software.

Service Coordinator Are you an organized multitasker with a passion for providing excellent customer service? Do you thrive in a fast-paced environment where no two days are the same? We’re looking for a dedicated Service Coordinator to join a local and growing company! In this role, you’ll be the go-to person for scheduling, communication, and ensuring smooth service operations. If you’re someone who enjoys collaborating with teams, building client relationships, and making a difference through your work, this opportunity is perfect for you. Responsibilities:<ul><li>Schedule and dispatch field technicians, contractors, or service personnel based on customer needs, location, and urgency (Source: RH Acronym Guide.docx).</li><li>Manage and update service calendars to optimize time and resources.</li><li>Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests.</li><li>Provide regular updates to clients on the status of service appointments, ensuring accurate and timely information.</li><li>Process service-related documentation, including work orders, invoices, and quality assurance surveys (Source: RH Acronym Guide.docx).</li><li>Maintain accurate records of service activities for reporting and compliance purposes.</li><li>Coordinate with internal teams, including operations, logistics, and quality assurance, to ensure operational efficiency (Source: RH Acronym Guide.docx).</li><li>Communicate with field personnel to confirm job completion, troubleshoot delays, or resolve issues that arise during service delivery.</li><li>Monitor and assess service quality by gathering customer feedback through Quality Control Calls (QCs) or post-service surveys (Source: RH Acronym Guide.docx).</li><li>Identify areas for improvement and recommend solutions to enhance customer satisfaction and service delivery.</li><li>Resolve scheduling conflicts, resource shortages, or other challenges with agility and a focus on customer satisfaction.</li><li>Escalate complex issues to the appropriate manager or department for resolution.</li></ul>

Desktop Support Analyst We are seeking a Desktop Support Analyst to join our team in New York. This role revolves around providing efficient IT service delivery, primarily in the Communications or Marketing industry. You will be handling various tasks, from processing customer applications to resolving customer inquiries, with a focus on ensuring the smooth operation of our systems. This opportunity offers a long term contract employment. Responsibilities: • Ensure the effective operation of Windows 11 and Mac OSx systems, with a particular focus on supporting the Creative department • Utilize AASD, Intune, Alteryx and other tools to troubleshoot and resolve issues • Manage help desk operations, including tracking, ticketing, and addressing walk-ups for approximately 120 end users • Harness your AV expertise to support client meetings, monitors, audio, and music systems • Manage and maintain Active Directory, Office 365, and Microsoft applications • Leverage your skills in Android Development, Cisco Technologies, Citrix Technologies, and Computer Hardware • Manage Apple Devices and utilize Backup Technologies for system security and data protection • Perform Configuration Management tasks using Dell Technologies

Help Desk Analyst I We are offering a permanent contract employment opportunity for a Help Desk Analyst I in the technology industry, supporting a New York based MSP. This role is fully remote, and we prefer the candidate to sit in the San Antonio, TX area. In this role, you will provide technical assistance and support related to computer systems, hardware, and software. You will be part of a highly collaborative environment, with the flexibility to work remotely. Responsibilities: • Provide support for Microsoft 365 applications including OneDrive, SharePointOnline, ExchangeOnline, Teams, and Outlook, Word, Excel, PowerPoint.• Assist with troubleshooting Windows 10/11 detail oriented and Azure Active Directory issues.• Utilize remote control software such as TeamViewer for hardware and software troubleshooting.• Maintain an understanding of Endpoint Detection and Response tools, such as SentinelOne.• Support printing operations and address any related issues.• Participate in the resolution of technical issues involving Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, and Microsoft Active Directory.• Handle tasks related to Apple Devices, Computer Hardware, and Configuration Management.• Assist with the deployment of Microsoft Windows and Microsoft Windows systems.• Provide support for Microsoft Office 365 and O 365 applications.• Understand and apply basic and advanced cybersecurity concepts, such as DNS Protection, data encryption, and log auditing.• Use Remote Monitoring and Management (RMM) software, such as Ninja and ConnectWise Automate.• Manage issues through a ticketing system, such as ConnectWise Management or Jira.

Desktop Support Analyst We are offering an exciting opportunity for a Desktop Support Analyst in New York, New York. The role is crucial to the smooth operation of our IT environment and involves a variety of responsibilities, from maintaining the end-user IT environment to providing support to colleagues and participating in IT projects. Responsibilities: • Overseeing the daily IT management and maintenance tasks to ensure a risk-free environment • Assisting users in resolving IT-related issues to facilitate smooth operations • Maintaining an updated IT company asset inventory for accurate records • Processing customer credit applications accurately and efficiently for seamless transactions • Providing adequate and timely communication and support to colleagues for efficient collaboration • Participating in IT projects to stay aligned with the company's strategic goals • Ensuring a smooth IT environment in support of staff, clients, and the business as a whole • Monitoring customer accounts and taking appropriate action to maintain customer satisfaction • Maintaining accurate customer credit records for future reference and analysis.

Full Charge Bookkeeper We are on the search for a proficient Full Charge Bookkeeper with construction industry experience based in Queens, New York. As a Full Charge Bookkeeper, your primary tasks will involve managing customer service requests, handling inventory, overseeing purchase orders, and billing. Your role will also extend to fieldwork, including site visits, monitoring service technicians, and maintaining strong relationships with key accounts. Responsibilities: • Efficiently handle customer service calls and requests.• Undertake quoting and job costing tasks.• Manage inventory effectively.• Oversee Purchase Order Management to ensure smooth operations.• Handle billing tasks with precision and accuracy.• Conduct site visits to support the service team.• Monitor service technicians to ensure quality service delivery.• Implement a new field dispatch platform for improved service delivery.• Oversee the service schedule for maximum field efficiency.• Establish and maintain strong relationships with key accounts for business growth.• Foster the development of new relationships to expand the client base. If this person is you, please apply today!

PC Technician We are in the process of bringing on board a PC Technician for our team based in Neptune, New Jersey, United States. The primary function of this role will be to handle technical aspects related to computer systems, hardware, and computer peripherals. This opportunity provides a long term contract employment scenario. Responsibilities: • Management and troubleshooting of different computer hardware systems. • Utilization of Dell Technologies for system optimization. • Maintenance of IBM systems and resolution of related issues. • Application of Linux Technologies for system operations. • Handling Mac Computers and ensuring their smooth operation. • Execution of AB Testing to validate system configurations. • Management of Active Directory for network user and computers. • Handling Apple Devices and resolving any technical glitches. • Utilization of Backup Technologies to secure data. • Installation and maintenance of cable systems.

Cloud Engineer We are offering a contract for a Cloud Engineer position in New Brunswick, New Jersey. Operating within the tech industry, this role calls for a proficient individual to manage, secure, and maintain our entire environment, with a focus on cloud technology. Responsibilities: • Designing and deploying our infrastructure in line with company needs and industry standards. • Implementing automation systems to enhance efficiency and accuracy. • Monitoring our IT environment and ensuring all systems are functioning optimally. • Collaborating with cross-functional teams to achieve shared objectives. • Providing guidance and support to team members to foster skill development and problem-solving. • Managing the security of our IT environment, ensuring compliance with all relevant policies and regulations. • Utilizing tools such as Amazon CloudWatch, Amazon EC2, Ansible, Atlassian Jira, Auto Scaling, and others as necessary. • Engaging in API development tasks to improve communication between systems. • Ensuring the latest AWS technologies are leveraged for optimal performance and efficiency. • Utilizing backup technologies and cluster analysis to safeguard data and maintain system performance.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in North, New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support. Responsibilities• Provide comprehensive Level 1 and 2 desktop and software support to staff• Manage user and asset tasks effectively• Monitor work emails even after office hours to respond to any emergencies promptly• Participate actively in global IT projects to ensure seamless execution• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution• Maintain detailed documentation of all procedures and infrastructure• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks• Provide support via e-mail, phone, and in-person, escalating issues when necessary.

Accounting Manager We are offering an exciting opportunity for an Accounting Manager to join a dynamic, fast-paced tech company in New York. This role is ideal for a driven accounting professional with a passion for operational excellence and process improvement. You will play a critical role in managing financial reporting, ensuring compliance with accounting standards, and collaborating across departments to enhance efficiency and scalability. Key Responsibilities:<ul><li>Oversee the month-end close process to ensure timely and accurate financial reporting.</li><li>Manage the fixed asset register.</li><li>Ensure compliance with GAAP and proper application of accounting policies.</li><li>Collaborate with cross-functional teams to optimize accounting processes and support business growth.</li><li>Prepare detailed schedules and analysis for auditors, including Big 4 audit readiness.</li><li>Utilize NetSuite and Excel to manage and streamline reporting activities.</li><li>Support budgeting and forecasting processes as needed.</li></ul>Qualifications:<ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>CPA preferred.</li><li>5+ years of accounting experience, ideally in a fast-paced tech or e-commerce environment.</li><li>Strong understanding of GAAP </li><li>Experience with NetSuite and advanced Excel skills.</li><li>Proven ability to manage month-end close processes and collaborate with cross-functional teams.</li><li>Exceptional attention to detail, analytical skills, and problem-solving capabilities.</li></ul>

Help Desk Analyst I We are offering a permanent employment opportunity for a Help Desk Analyst I in Woodbridge, New Jersey. In the IT industry, you will provide critical technical assistance, including support for logins, passwords, and general Windows issues. Key responsibilities: • Provide primary support for IT-related user and system issues, including phone support and technical installations. • Handle tasks related to distributed computer services. • Utilize your knowledge of Active Directory and Windows to troubleshoot and resolve issues. • Maintain a customer service mindset and helpful personality throughout all interactions. • Manage service desk tickets efficiently and effectively. • Ensure the smooth operation of Windows 10 and promptly address any problems. • Utilize Active Directory, DNS, WINS, and DHCP to support computer operations and networks. • Perform break-fix tasks as necessary to keep systems running smoothly. • Apply your technical aptitude and initiative to continually improve our IT support services.

Help Desk Analyst We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently. Responsibilities: • Diagnosing and resolving hardware, software, and network issues to provide break/fix support • Performing basic Active Directory tasks including password resets and permission updates • Assisting with basic VM troubleshooting and resetting virtual machines • Providing hands-on support to resolve technical problems efficiently • Supporting and training users on IT-related issues and best practices • Maintaining records of system configurations, troubleshooting steps, and IT procedures • Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support • Managing computer hardware and configuration management • Deploying and maintaining Mac Computers and other devices.

Network Services Manager We are offering an exciting opportunity for a Network Services Manager in BENSALEM, Pennsylvania. The role revolves around managing and optimizing our network and telecom systems, ensuring that our infrastructure operates efficiently and securely. The Network Services Manager will also be involved in planning, implementing, and maintaining telecom solutions, working closely with vendors and internal teams. Responsibilities: • Architecting and managing all network and telecom systems • Supporting and tuning the CISCO network and telecom infrastructure • Implementing security measures across the network and telecom infrastructure • Establishing and enforcing standards throughout the telecom infrastructure • Overseeing daily jobs and maintaining the telecom systems and MPLS network • Monitoring system capacity and performance for potential upgrades and expansion • Assisting in managing budgeting and business plans for the area • Troubleshooting and diagnosing problems related to TCP/IP, UDP, BGP, QoS, MPLS, and SIP while documenting root cause and performing corrective action • Documenting and diagramming current and future expansion of systems and network • Analyzing IP and SIP endpoint and trunk issues, and working with third-party vendors to expedite resolution • Mentoring staff and building a cohesive team • Maintaining and supporting call recording, monitoring, and reporting systems • Researching, planning, designing, and implementing telecom solutions • Updating IT departmental procedures as it applies to network and telecom infrastructure • Designing and implementing processes to ensure high availability of all systems and driving resolution of production problems • Ensuring timely completion of projects and deployments • Mentoring entry level networking staff to build a reliable and solid infrastructure and team.

Application Support (Mainframe) Responsibilities:<ul><li>Maintain and administer IPIS mainframe legacy systems</li><li>Support data extraction from mainframe applications (ADABAS, COBOL, JCL, TSO, IBM utilities, etc.)</li><li>Transfer mainframe data to Windows servers via UC4 file transfer</li><li>Load data into CRM/Dynamics 365 from SQL servers</li><li>Troubleshoot system issues and support new system transition</li><li>Participate in system analysis, design, and requirement sessions</li></ul>

Desktop Support Analyst We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls. Responsibilities: • Deliver both remote and deskside support to staff, addressing software, hardware, and network problems. • Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals. • Take charge of managing user accounts and controlling access in Active Directory and O365. • Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools. • Document all troubleshooting steps and IT procedures for future reference within the team. • Collaborate effectively with other members of the IT team to escalate and resolve complex issues. • Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.

Desktop Support Analyst We are in search of a Desktop Support Analyst to join our team in New York. As a Desktop Support Analyst, you will provide vital technical support to end users, addressing both hardware and software issues across a range of devices and applications. This role offers a long term contract employment opportunity. Responsibilities: • Provide 2nd and 3rd level technical assistance to end users regarding issues with desktop and laptop computers, network connectivity, printers, and various software applications. • Assist users in resolving software and hardware problems in a timely manner. • Document and record procedures for new hardware and software. • Configure, deploy, and support various mobile devices for all users, including Blackberry, Windows Mobile Devices, Android, and iPhones. • Work with Configuration Management systems servers such as SCCM, Altiris. • Maintain Universal Computer image and Software Packages. • Monitor and report on Software/Hardware compliance. • Administer software updates and patch management for the desktop environment. • Utilize in-depth knowledge of the Microsoft Office suite of applications, Microsoft Windows operating system, device drivers, and associated peripherals. • Troubleshoot email clients such as Microsoft Outlook and administer Active Directory.

Cloud Systems Engineering Manager We are inviting applications for the position of Cloud Systems Engineering Manager at our IT consulting firm situated in Horsham, Pennsylvania. This role involves overseeing our Cloud Systems Engineering team, ensuring efficient delivery of various services including Site Reliability Engineering, DevOps pipeline, and database management, among others. Responsibilities: • Oversee and enhance the performance of the Cloud Systems Engineering team, ensuring delivery surpasses organizational expectations. • Lead the provision of Site Reliability Engineering, DevOps pipeline, database, and IaaS/PaaS cloud services in an environment dominated by Microsoft and Linux workloads. • Oversee all aspects of Change, Configuration, Incident, Problem, Cost, Availability, and Capacity Management processes related to the above-mentioned services. • Champion innovative and value-adding projects that drive the organization's progress. • Operate a data-driven department, using key performance indicators to maintain standards and identify organizational trends. • Establish and nurture relationships with key technology stakeholders to ensure their requirements are met. • Ensure all solutions and operational activities comply with the security and operating policies established by the organization. • Identify opportunities for service delivery improvement through process enhancement and continuous development of documentation and runbooks. • Serve as an effective escalation point for support and assistance in ticket resolution. • Use a range of IT skills including Amazon CloudWatch, Amazon EC2, Ansible, Atlassian Jira, Auto Scaling, API Development, Automation, AWS Technologies, Backup Technologies, and Cluster Analysis to perform duties.

IT Service Manager We are seeking an IT Service Manager to join our team. This role is crucial in ensuring efficient IT service delivery across all infrastructure operations. The role is based in Bridgewater, New Jersey, and offers a contract to permanent employment opportunity. The successful candidate will demonstrate leadership in incident and escalation management and uphold high standards of support. The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations, providing leadership in incident and escalation management, and upholding high standards of support. This role oversees end-to-end support processes, monitors key performance indicators, and collaborates with cross-functional teams to drive continuous improvement in IT service delivery. The Manager will play a critical role in resolving escalations, enhancing operational efficiencies, and ensuring a robust, reliable IT infrastructure to support business needs.

IT Helpdesk We are in the search for a detail oriented IT Helpdesk individual to join our team based in New Hyde Park, New York. The role primarily involves providing efficient and effective assistance with information technology systems, both remotely and in person, and ensuring customer satisfaction through superior service. Responsibilities: • Provide technical assistance to users regarding hardware, software, network connectivity, and application issues via phone, email, live chat, or in person. • Diagnose and resolve basic technical problems with computers, peripherals, applications, and network access. • Document user issues in a ticketing system, tracking progress, and updating status. • Manage user accounts, including password resets and access permissions. • Install and update software applications on user workstations. • Utilize remote desktop tools to access user systems and provide technical assistance. • Communicate tech inquiries via email, through online chats, over the phone, or in person. • Inform customers about IT products and services. • Guide customers step-by-step through the problem-solving process. • Assist with troubleshooting hardware and software. • Follow up with customers to ensure satisfactory service. • Relay customer feedback to the appropriate internal team members.

Medical Administrative Assistant Are you a detail-oriented professional with excellent organizational skills and a passion for supporting health care operations? Robert Half is seeking a Medical Administrative Assistant to join a local and growing team. This position plays a critical role in ensuring smooth day-to-day operations within a busy health care environment. Key Responsibilities:<ul><li>Perform a variety of administrative tasks, including scheduling appointments, managing calendars, and handling correspondence.</li><li>Greet patients and visitors in a professional and friendly manner, ensuring a positive experience.</li><li>Maintain and update patient files in compliance with HIPAA regulations.</li><li>Assist with processing billing, co-pays, and insurance verifications as needed.</li><li>Act as a liaison between physicians, patients, insurance companies, and other staff to ensure timely and accurate communication.</li><li>Manage office supplies, answer multi-line phones, and assist with other front-office administrative responsibilities as needed.</li></ul>

IT Director We are offering an exciting opportunity for an IT Director in FEASTERVILLE TREVOSE, Pennsylvania. As an IT Director, you will play a crucial role in overseeing and managing all IT operations across the company, maintaining the network environment, and driving the development of innovative technical solutions. Responsibilities: • Oversee the strategic planning and execution of all IT operations • Establish and maintain the network environment and security protocols • Manage support and maintenance of existing applications • Drive the development and implementation of innovative technical solutions • Actively participate in hardware and software evaluations • Oversee the management of vendor contracts and make informed purchasing decisions • Maintain accurate records and ensure compliance throughout the purchasing process • Stay updated on industry trends and ensure compliance with security measures and safeguards • Communicate updates to IT policies and procedures effectively • Explain technical concepts to both technical and non-technical managers and employees • Collaborate with various organizational leaders to build consensus on strategies and tactics • Utilize skills in Cisco Technologies, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, ERP Solutions, Backup Technologies, Computer Hardware, Contracts, Deployments, Deskside Support.

Payroll Manager Payroll Manager – Union Payroll | Growing & Employee-Friendly Company | Bergen County, NJ Are you a detail-oriented Payroll Manager with experience in Union payroll processing and prevailing wage compliance? Do you thrive in a collaborative environment where your expertise makes a direct impact? Join our growing, employee-friendly company in Bergen County, where we prioritize efficiency, compliance, and a positive workplace culture! About the Role:We are seeking a Payroll Manager to oversee back-office HR administrative tasks and payroll processing in collaboration with our dedicated PEO team. This role requires a tech-savvy professional with excellent analytical, communication, and problem-solving skills to ensure seamless payroll operations. Key Responsibilities:<ul><li>Process semi-monthly and weekly Union payroll (prevailing wage) using Insperity and handle monthly Union reporting.</li><li>Prepare, review, and submit certified payroll reports to ensure prevailing wage law compliance and support audit defense when needed.</li><li>Maintain accurate payroll records (wage rates, hours worked, deductions, and fringe benefits).</li><li>Ensure timely and accurate certified payroll submissions to minimize compliance risks.</li><li>Collaborate with the VP of Finance to reconcile payroll discrepancies and assist in financial audits.</li><li>Stay current with wage law updates and reporting requirements to maintain compliance.</li><li>Coordinate benefits open enrollment annually with our PEO.</li><li>Oversee new hire onboarding and terminations.</li><li>Identify and suggest process improvements to enhance payroll and HR efficiency.</li></ul>