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15 results for Help Desk Lead in Walnut Creek, CA

Manager of Tech Support
  • South San Francisco, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.90 - 70.00 USD / Hourly
  • <p>A Robert Half client is seeking an experienced Support Team Supervisor to lead and manage a team of service desk professionals. This role ensures support requests are resolved efficiently while maintaining high-quality service and operational excellence. The ideal candidate is skilled in team mentorship, escalation management, and process improvement, and is comfortable performing both leadership and hands-on technical responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Service & Queue Management:</strong></p><ul><li>Monitor service queues continuously to ensure response and resolution times meet Service Level Objectives (SLOs) and Service Level Agreements (SLAs).</li><li>Conduct process audits and ensure team adherence to procedures to optimize efficiency and service quality.</li></ul><p><strong>Escalation Handling:</strong></p><ul><li>Serve as the primary point of contact for handling escalations and coordinating with other support teams when necessary.</li></ul><p><strong>Team Leadership & Training:</strong></p><ul><li>Set measurable performance goals for team members and provide guidance in regular one-on-one sessions.</li><li>Mentor new employees to align with approved processes and standards.</li><li>Manage team-related administrative tasks such as timesheets, Paid Time Off (PTO) requests, and performance evaluations.</li></ul><p><strong>Client Documentation & Relations:</strong></p><ul><li>Maintain accurate, up-to-date documentation of client environments and contracts.</li><li>Participate in client meetings to provide feedback, service updates, and ensure overall satisfaction.</li></ul><p><strong>On-Site Support:</strong></p><ul><li>Offer direct client support at the South San Francisco location, including active hands-on assistance in resolving support tickets alongside the team.</li></ul><p><strong>Administrative & Additional Duties:</strong></p><ul><li>Oversee timesheet approvals and ensure proper labor entry reviews.</li><li>Collaborate with the Client Delivery Manager for problem-solving and other essential tasks to support the team’s success.</li></ul><p><br></p>
  • 2025-07-08T17:04:14Z
Service Manager
  • Napa, CA
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a dynamic Service Manager to oversee and optimize logistic and fulfillment operations in Napa, California. This role involves managing purchasing processes, coordinating with vendors, and ensuring the efficient use of resources to meet organizational goals. The ideal candidate will demonstrate strong leadership and organizational skills to maintain high-quality service and effective collaboration across teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage and oversee procurement activities, ensuring alignment with organizational objectives and budgetary constraints.</p><p>• Develop and maintain vendor relationships to secure favorable terms and ensure timely delivery of goods and services.</p><p>• Implement and enforce procurement policies, procedures, and best practices to enhance efficiency.</p><p>• Monitor inventory levels and coordinate with relevant teams to ensure adequate stock availability.</p><p>• Analyze procurement data to identify cost-saving opportunities and improve operational performance.</p><p>• Lead, mentor, and train team members to develop skills and enhance productivity.</p><p>• Collaborate with cross-functional teams to streamline processes and support organizational initiatives.</p><p>• Ensure compliance with legal and regulatory requirements related to procurement activities.</p><p>• Utilize procurement software and tools to track, manage, and report on purchasing activities.</p><p>• Resolve any issues related to orders, invoices, or vendor performance in a timely manner.</p>
  • 2025-06-24T20:33:56Z
Office Manager
  • Oakland, CA
  • onsite
  • Temporary
  • 27.00 - 33.00 USD / Hourly
  • <p>Are you passionate about operations? Do you have what it takes to contribute directly to the success of an organization? Do you want to have fun while doing it? Look no further! Apply today to be the Operations Manager with Robert Half! We are working with a nonprofit in the Oakland area, and we are seeking candidates with facilities and operations experience who are available immediately to take the next step in their careers.</p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Oversee the operations of the organization, coordinating with various departments such as Operations and Facilities.</li><li>Maintain strong relationships with building vendors, ensuring compliance with all contractual agreements.</li><li>Oversee the company's office inventory, including managing supplies and equipment, and scheduling maintenance as necessary.</li><li>Direct and assist the staff in their daily operations, fostering a positive and efficient work environment.</li></ul>
  • 2025-06-27T01:39:09Z
Family Office Manager
  • San Francisco, CA
  • remote
  • Permanent
  • 120000.00 - 150000.00 USD / Yearly
  • <p><strong>NOTE: Please apply here & send your resume via LinkedIn to notify me about your submission!</strong></p><p> </p><p><strong>LinkedIn: Jonathan Christian (JC) del Rosario</strong></p><p><br></p><p>A respected, multi-disciplinary financial services firm is seeking a <strong>Family Office Accounting Manager</strong> to join its Family Office Services team. This role is ideal for a detail-oriented, client-focused individual who enjoys working in a collaborative environment and supporting the financial needs of high-net-worth individuals and families.</p><p><br></p><p>The firm provides comprehensive financial services, including investment advisory, estate planning support, and personalized financial operations. The organization values long-term client relationships, continuous improvement, and a strong culture of integrity, inclusion, and growth.</p><p><br></p><p><strong>Position Overview</strong></p><p>As a Family Office Accounting Manager, you will oversee and execute financial operations for complex client structures, including trusts, partnerships, and LLCs. This role requires a balance of accounting expertise and relationship management, ensuring each client receives accurate, timely, and thoughtful financial support.</p><p>You’ll collaborate with internal teams, external advisors, and clients to manage budgets, reporting, bill payment, and banking strategies. The position offers the opportunity to shape processes and contribute to a high-performing, service-oriented culture.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a key point of contact for clients, maintaining strong, responsive relationships</li><li>Assist clients with budgeting, forecasting, and monitoring cash flow</li><li>Partner with internal bookkeeping staff to ensure timely and accurate recordkeeping</li><li>Prepare and deliver monthly and quarterly financial reports tailored to client needs</li><li>Oversee bill pay and accounts receivable processes across a variety of entity types (e.g., trusts, LLCs, partnerships)</li><li>Evaluate banking, lending, and treasury solutions to meet evolving client objectives</li><li>Work with internal specialists in investment, tax, and estate planning to provide coordinated, holistic financial support</li><li>Contribute to operational process improvements and cross-functional firm initiatives</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary with performance-based bonus potential</li><li>Comprehensive health, dental, and vision coverage</li><li>401(k) plan with employer matching</li><li>Flexible time off, including sabbatical eligibility</li><li>Hybrid work model promoting work-life integration</li><li>Inclusive and collaborative culture committed to ongoing development</li></ul>
  • 2025-07-03T18:59:08Z
Office Manager
  • Alameda, CA
  • onsite
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for a Temporary Front Office Manager to join our team and manage front office operations during a maternity leave starting August 2025. This position is based in a school setting and requires Livescan fingerprinting and a TB test clearance prior to starting.</p><p><br></p><p>Key Responsibilities:</p><p>Greet visitors, staff, and students while managing incoming calls and inquiries.</p><p>Provide administrative support, such as scheduling appointments, coordinating meetings, and handling correspondence.</p><p>Maintain organized records and ensure the smooth operation of front office activities.</p><p>Collaborate with school staff and departments to support daily operations.</p><p>Ensure compliance with school policies and procedures.</p>
  • 2025-07-19T00:18:57Z
Office Manager
  • Palo Alto, CA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p><strong>Job Description: Office Manager</strong></p><p>We are seeking a skilled and organized <strong>Office Manager</strong> to oversee daily office operations and ensure the workplace runs smoothly. In this role, you will manage administrative tasks, coordinate office activities, and support team members across departments. This position is key to maintaining efficiency and fostering a positive work environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Administrative Management</strong>: Oversee office operations, including scheduling, record-keeping, and supply management.</li><li><strong>Team Support</strong>: Provide administrative support to staff and manage communication within the office.</li><li><strong>Vendor Coordination</strong>: Manage relationships with service providers and vendors ensuring timely and quality deliveries.</li><li><strong>Problem-Solving</strong>: Resolve issues related to office functions or workplace resources quickly and effectively.</li></ul><p><br></p>
  • 2025-07-12T00:09:18Z
Financial Planning & Analysis Manager
  • Bay Area - Mostly Remote, CA
  • onsite
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • <p>PLEASE CONTACT CHRISTINA TRAN AT ROBERT HALF FOR DETAILS</p><p><br></p><p>SR. FINANCIAL ANALYST - hybrid role of finance and some accounting</p><p><br></p><p>Responsibilities:</p><p>Perform highly specialized and complex financial analysis, budget analysis, and </p><p>related fiscal functions for a large and diverse hospital service line/department or is </p><p>responsible for coordinating a major budget/financial analysis program in the Hospital </p><p>Finance Department. Duties include financial planning, forecasting and modeling, </p><p>budget development, performance monitoring and management reporting. Prepare</p><p>and provide complex analysis for special and high-level reports for review at the </p><p>executive level. Track expenses for various cost centers. </p><p>Provide leadership in the fiscal planning process and recommends </p><p>process improvements. </p><p><br></p>
  • 2025-07-01T15:49:15Z
Tax Manager - Private Equity & Venture Capital
  • San Francisco, CA
  • remote
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p><strong>Michelle Espejo with Robert Half Financial Services</strong> is recruiting for a <strong>Tax Manager </strong>at a Fund Services Provider. This is a full-time permanent role.</p><p><br></p><p>Join a top fund services firm in California known for its excellent reputation and balanced work culture. Specializing in tax planning, fund administration, and consulting for alternative investments like hedge funds, private equity, and venture capital, <strong>this firm offers a supportive, family-like environment with opportunities for professional growth</strong>. Enjoy a more manageable busy season while gaining hands-on experience across diverse asset classes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide comprehensive tax services in line with U.S. tax regulations and deadlines.</li><li>Oversee the preparation and review of federal and state tax returns, ensuring compliance and process control.</li><li>Stay updated on tax legislation changes and advise clients and internal teams.</li><li>Build and manage client relationships with a focus on planning, consulting, and tax risk mitigation.</li><li>Enhance processes with best practices, mentor the tax team, and collaborate with external auditors.</li><li>Calculate quarterly tax payments, handle client and authority inquiries, and manage ad-hoc tax requests.</li></ul><p><strong>*Contact <u>Michelle Espejo via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
  • 2025-07-18T20:28:42Z
Senior Project Accountant
  • Sacramento, CA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>Lisa Cole with Robert Half is looking for a highly skilled <strong>Senior Project Accountant</strong> to lead the financial operations of our construction projects. This role is critical to ensuring accurate billing, effective cost management, and full compliance with accounting standards and contractual obligations. The ideal candidate is a detail-oriented, analytical professional with strong communication skills and a deep understanding of project cost controls, billing, and financial reconciliation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead monthly progress billings, including lien releases, using Excel, MS Dynamics AX, Textura, and other platforms.</li><li>Collaborate with project managers to manage invoice preparation and billing schedules.</li><li>Prepare and analyze over/under billing reports; contribute financial insights to project teams.</li><li>Process monthly and miscellaneous customer invoices accurately and timely.</li><li>Review and approve change order budgets in line with project scope and financial controls.</li><li>Coordinate project startups including contract setup, billing terms, preliminary notices, and insurance documentation.</li><li>Maintain organized, audit-ready billing records and documentation.</li><li>Oversee financial project closeouts and compliance with contractual and internal requirements.</li><li>Maintain supplier and sub-tier release logs; resolve discrepancies with AP and project management.</li><li>Monitor billing schedules and ensure prompt collections and lien release compliance.</li><li>Conduct job cost analysis and perform reallocations as necessary for financial accuracy.</li><li>Reconcile project accounts; identify and correct discrepancies.</li><li>Support internal and external audit requests with complete, accurate documentation.</li><li>Record and apply incoming deposits accurately to project accounts.</li><li>Perform credit checks for new customers and assist with onboarding, including ACH setup.</li><li>Maintain billing logs, retention tracking, and documentation of projects without current billing.</li><li>Proactively identify areas for improvement in billing and reporting processes.</li><li>Ensure billing activity is aligned with project contracts; manage collections and invoice cycles.</li></ul>
  • 2025-07-18T19:49:01Z
Controller
  • San Leandro, CA
  • onsite
  • Permanent
  • 240000.00 - 260000.00 USD / Yearly
  • <p>We are looking for an experienced Controller to oversee and optimize financial operations within our organization. This role requires a strategic thinker who excels in managing accounting systems, financial reporting, and compliance processes. Based in San Leandro, California, this position is ideal for someone with a strong background in financial management and a passion for driving efficiency.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ol><li>Lead and coordinate monthly, annual financial reporting, and audits, including internal controls (LICS) and reporting to Corporate.</li><li>Analyze financial data to highlight key metrics, accounting judgments, and areas for cost improvement.</li><li>Drive strategic recommendations to meet financial goals; proactively address margin shifts and procurement efficiencies.</li><li>Ensure timely, accurate executive and corporate reporting through structured systems and processes.</li><li>Oversee monthly cost center analysis and variance explanations for operations, marketing, promotions, etc.</li><li>Manage core accounting teams:</li></ol><ul><li><strong>Accounts Receivable</strong> – Ensure timely collections and manage credit risks.</li><li><strong>Accounts Payable</strong> – Ensure timely, accurate payments.</li><li><strong>Inventory Control</strong> – Maintain accurate stock records.</li><li><strong>Payroll</strong> – Ensure timely and accurate compensation.</li></ul><ol><li>Ensure accuracy of COGS and inventory-related P& L and balance sheet accounts.</li><li>Support annual budget and forecast processes.</li><li>Manage banking, treasury, tax, and audit relationships.</li><li>Improve financial systems and controls; ensure ERP (SAP S4 Hana) accuracy and compliance.</li><li>Lead finance team hiring, training</li></ol>
  • 2025-07-08T21:24:07Z
Office Manager
  • Mountain View, CA
  • onsite
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>Position Overview: We are looking for a skilled Office Manager to oversee our administrative operations and ensure the smooth running of our office. The Office Manager will be responsible for managing office supplies, coordinating administrative staff, and handling various administrative tasks to support the efficient operation of the office. The ideal candidate will be organized, detail-oriented, and able to thrive in a fast-paced environment.</p><p>Responsibilities:</p><ul><li>Manage and supervise administrative staff, including receptionists, administrative assistants, and office clerks</li><li>Oversee the maintenance of office equipment and facilities</li><li>Develop and implement office policies and procedures</li><li>Coordinate office activities and operations to secure efficiency and compliance with company policies</li><li>Manage office budget, including expenses for supplies and equipment</li><li>Handle scheduling, appointments, and travel arrangements for senior management</li><li>Organize and oversee office events, meetings, and conferences</li><li>Ensure proper filing and record-keeping systems are in place</li><li>Handle sensitive and confidential information with integrity and discretion</li></ul><p><br></p>
  • 2025-07-12T00:03:47Z
Bookkeeper Office Manager
  • San Mateo, CA
  • onsite
  • Permanent
  • 60000.00 - 100000.00 USD / Yearly
  • <p><strong>Key Responsibilities:</strong></p><ul><li>Manage office and vendors.</li><li>Enter attorney time on a weekly basis for accurate record-keeping.</li><li>Prepare and review billing worksheets at the end of each month.</li><li>Generate and distribute client billing at the beginning of the month.</li><li>Compile and analyze monthly financial reports.</li><li>Oversee and manage accounts payable activities, including vendor payments.</li><li>Handle accounts receivable tasks, ensuring timely collections.</li><li>Maintain and update the general ledger for accurate financial records.</li><li>Reconcile bank and credit card statements, resolving discrepancies.</li><li>Prepare and issue 1099s and W-2s in compliance with regulations.</li><li>Perform HR functions, including managing payroll, onboarding new employees, and coordinating health benefits.</li><li>Monitor attorney and staff schedules, including tracking time off and vacation requests.</li><li>Manage relationships with outside vendors and negotiate contracts.</li><li>Act as the primary liaison between the property manager and the firm for facility-related matters.</li><li>Update and maintain the firm's website as needed.</li></ul>
  • 2025-07-11T19:30:02Z
Facilities Coordinator
  • Palo Alto, CA
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p> </p><p><strong>Job Description: Facilities Coordinator </strong></p><p>We are seeking a highly organized and detail-oriented Facilities Coordinator to manage and support the daily operations of our office environment. The ideal candidate will bring 1–3 years of relevant experience and demonstrate strong skills in facilities management, communication, and problem-solving. This role is key to ensuring our workspaces remain safe, functional, and efficient for all employees.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee routine facility maintenance, repairs, and inspections to ensure compliance with safety and operational standards.</li><li>Coordinate with vendors, contractors, and service providers for building services, such as cleaning, security, and equipment maintenance.</li><li>Manage office supplies inventory and procurement to maintain a well-stocked work environment.</li><li>Serve as the primary point of contact for facility-related issues and inquiries from employees and stakeholders.</li><li>Assist with space planning, office moves, and furniture/equipment setups to accommodate organizational needs.</li><li>Maintain updated records of facility operations, maintenance schedules, and vendor agreements.</li><li>Support environmental health, safety, and sustainability initiatives within the workplace.</li></ul><p><br></p>
  • 2025-07-12T00:14:15Z
Director of Finance
  • Sonoma, CA
  • onsite
  • Permanent
  • 150000.00 - 170000.00 USD / Yearly
  • We are in search of a Director of Finance to join our team in SONOMA, California. As the Director of Finance, you will be a strategic leader, providing valuable insights and guidance to Operations Leaders, Partners, Executive Committees, and Department Heads. This role involves interacting with a variety of entities, including insurance companies, tax consultants, auditors, commercial and government banks to effectively manage the assets of the business.<br><br>Responsibilities:<br><br>• Accurately interpreting financial data within the organization and communicating this in a clear and comprehensive format to point out significant variations in the operations.<br><br>• Leading in the development and implementation of benchmarking techniques to enhance revenues while improving productivity and cost efficiencies.<br><br>• Overseeing and leading in the creation of the annual budget, capital budgets, and the rolling forecasts, in collaboration with other key stakeholders.<br><br>• Reporting accurate and complete financial and management reports in a timely manner, in line with the company and ownership reporting requirements and policy.<br><br>• Ensuring reporting compliance with the Uniform Chart of Accounts, internal Policies & Procedures, ownership and bank documents, and hotel management or other contractual agreements concerning accounting matters.<br><br>• Monitoring and managing the safekeeping of all legal records and documents, such as hotel leases and contracts.<br><br>• Developing, documenting, and maintaining control systems within the Hotels to ensure compliance.<br><br>• Creating and promoting the culture of business partnering by working closely with the Resort General Manager and the VP of Finance & Business Support.<br><br>• Working within the Talent Management System to ensure the departmental performance of staff is productive.<br><br>• Utilizing your knowledge of accounting software systems, annual budgeting, auditing, budget processes, financial statement preparation, budgeting - forecasting, rolling forecast, capital assets, cost reduction analysis, and financial planning & analysis (FP& A) to drive the performance of your areas of responsibility.
  • 2025-07-16T21:14:05Z
Assistant Controller
  • Fairfield, CA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • We are looking for a detail-oriented and experienced Assistant Controller to join our team in Fairfield, California. This role involves managing financial operations, ensuring accuracy in reporting, and supporting the organization’s fiscal objectives. The ideal candidate will bring strong leadership skills and a deep understanding of accounting principles to oversee financial processes and drive operational efficiency.<br><br>Responsibilities:<br>• Prepare and deliver accurate and timely monthly financial statements and daily cash management reports.<br>• Oversee month-end closings, balance sheet reconciliations, and ensure the accuracy of financial data.<br>• Manage cash flow, including weekly payment selections, international wire transfers, and credit line maintenance.<br>• Generate and analyze monthly gross margin reports and customer profit and loss statements.<br>• Coordinate and support bank audits and year-end reviews to ensure compliance.<br>• Supervise the Accounting Manager while providing indirect oversight of Accounts Receivable and Accounts Payable functions.<br>• File quarterly sales and use tax reports in adherence to regulations.<br>• Maintain and enhance internal controls while following all applicable policies and procedures.<br>• Collaborate with the Controller to address financial issues and propose actionable recommendations.<br>• Assist with the annual budget process and perform additional tasks or reconciliations as needed.
  • 2025-07-16T21:19:05Z