<p>We are seeking an <strong>experienced Dispatcher</strong> who will serve as the pivotal connection between customers and drivers, ensuring clear communication, timely coordination, and an unwavering commitment to professionalism. This high-impact role is ideal for candidates who thrive in dynamic, fast-paced environments and possess proven expertise in handling time-sensitive, high-value freight. <strong>Approximately 90% of shipments involve specialized freight, such as semiconductors, Apple-related cargo, pharmaceuticals, and high-value electronics</strong>, requiring exceptional attention to detail and precision.</p><p>If you are ambitious, detail-oriented, and have the ability to make sound decisions under pressure, this opportunity is tailored for you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Coordinate Specialized Freight Dispatches</strong>: Efficiently manage shipments of semiconductors, pharmaceuticals, high-value electronics, and other time-sensitive materials, ensuring safe and timely delivery.</li><li><strong>Support Real-Time Logistics</strong>: Utilize an in-house PMS (Property Management System) and telematics tools to monitor vehicle locations, provide ETA updates, and manage route adjustments as necessary.</li><li><strong>Customer and Driver Communication</strong>: Serve as a primary point of contact for customers and drivers, providing clear updates, troubleshooting issues, and maintaining exceptional customer service.</li><li><strong>Ensure Compliance and Professionalism</strong>: Adhere to industry regulations and internal protocols, guaranteeing consistency and professionalism in all interactions.</li><li><strong>Problem-Solving Under Pressure</strong>: Quickly assess situations and implement resolutions during unforeseen challenges, ensuring minimal disruptions to delivery schedules.</li></ul><p><br></p>
