<p>Job Summary:</p><p>Seeking a OFSAA Developer/SME to support and enhance an internal profitability application. This role involves working with Oracle Financial Services Analytical Applications (OFSAA), data warehousing, and financial reporting systems. The ideal candidate will have strong technical expertise, a deep understanding of financial systems, and the ability to collaborate closely with finance teams.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide technical and consultative support on complex technical matters.</li><li>Analyze, design, and develop systems based on user specifications.</li><li>Solve hardware and software issues with in-depth technical knowledge.</li><li>Maintain and enhance the Profit Plus application, which calculates profitability by account and supports financial and risk reporting.</li><li>Work with data from the Enterprise Data Warehouse and direct source systems.</li><li>Ensure compliance with IT SDLC processes and documentation.</li><li>Collaborate with finance teams to implement process improvements and data enhancements.</li><li>Configure, develop, patch, upgrade, and customize OFSAA modules: OFSAAI, OFSFTP, OFSPM.</li><li>Perform data mapping and T2T development from EDW to OFSAA.</li><li>Support monthly business requirement evaluations and deployments.</li><li>Understand financial statements and their interrelated attributes.</li></ul>
We are looking for an experienced IS Technical Specialist to join our team in Columbus, Ohio, on a long-term contract basis. In this role, you will focus on designing, developing, integrating, and supporting the business banking loan application, ensuring its functionality aligns with organizational goals. This position offers the opportunity to lead impactful projects, collaborate across teams, and mentor less experienced staff while staying at the forefront of industry trends and technologies.<br><br>Responsibilities:<br>• Architect, analyze, and develop enhancements for the business banking loan application to improve functionality and performance.<br>• Lead medium to large-scale projects that influence multiple applications and technologies within the organization.<br>• Collaborate with analysts to gather requirements, create technical designs, develop solutions, and oversee testing, debugging, and implementation.<br>• Independently manage complex assignments and contribute effectively in team environments.<br>• Coordinate with external vendor teams to ensure seamless integration with internal applications.<br>• Provide accurate development estimates based on the scope and complexity of projects.<br>• Stay updated on new systems, applications, technologies, and business domains to enhance technical expertise.<br>• Monitor industry trends, standards, and practices to implement best practices within the organization.<br>• Troubleshoot and resolve production issues to maintain application reliability and performance.<br>• Mentor and train less experienced staff to build team capabilities and knowledge.
<p><strong>IT Support Specialist III (Senior)</strong></p><p><strong>Employment Type:</strong> 13 Week Contract to Hire </p><p><strong>Location: </strong>Columbus, OH (Hybrid) </p><p><strong>Position Overview:</strong></p><p>We are seeking a skilled IT Support Specialist III (Senior) to take on a dynamic production support role within our organization, ensuring the seamless operation, troubleshooting, and enhancement of robotic process automation (RPA) systems. The ideal candidate will possess strong problem-solving skills, technical aptitude, and the ability to work collaboratively across teams in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, test, integrate, and operate RPA solutions using technologies such as Blue Prism.</li><li>Troubleshoot and resolve production issues promptly to minimize disruptions.</li><li>Configure and maintain servers and virtual machines essential to the environment's operability.</li><li>Collaborate with both onshore and offshore developers during system operations.</li><li>Mentor and train team members while contributing to their professional growth.</li><li>Partner with internal technology teams and external vendors to diagnose and resolve technical issues.</li><li>Engage in requirements definition, proof of concepts, and delivering robust RPA solutions.</li><li>Stay updated on industry trends, standards, and best practices while applying them to the role.</li><li>Comply with corporate and team standards, completing tasks both independently and collaboratively.</li></ul><p><br></p>
We are looking for a detail-oriented HR Coordinator to join our team in Heath, Ohio. This long-term contract role is ideal for someone with a strong background in HR administration, personnel file management, and employee engagement. You will play a vital role in maintaining compliance, supporting payroll processes, and ensuring a seamless experience for both new team members and current employees.<br><br>Responsibilities:<br>• Organize and update personnel files, ensuring all documentation is accurate and compliant with company policies.<br>• Assist employees with completing necessary forms, maintaining tracking systems, and responding to basic inquiries.<br>• Prepare and update new orientation materials, incorporating the latest organizational information.<br>• Monitor employee attendance, generate monthly reports, and administer the union attendance policy.<br>• Draft and distribute offer letters and confirmation letters to candidates and employees.<br>• Provide support during interviews by coordinating schedules, greeting candidates, and preparing required documentation.<br>• Standardize and format job descriptions to ensure consistency across the organization.<br>• Create and maintain various HR-related reports using Excel.<br>• Assist in payroll-related tasks, ensuring accurate timekeeping and compliance with systems like Kronos and UKG Ready.
We are looking for an experienced and analytical Data Scientist to join our dynamic Analytics team in Columbus, Ohio. In this long-term contract role, you will work on leveraging data to uncover opportunities for optimizing customer experiences and driving business growth. This position offers a chance to collaborate with diverse teams, including Product Marketing and senior leadership, and contribute to impactful decisions through data storytelling and visualization.<br><br>Responsibilities:<br>• Analyze structured and unstructured data to identify trends and opportunities, providing actionable insights to enhance customer experience and business performance.<br>• Develop reports, dashboards, and presentations that effectively communicate findings and recommendations through data storytelling.<br>• Collaborate with cross-functional teams, including Product Marketing and IT, to align data strategies with organizational goals.<br>• Utilize advanced analytics tools such as Python, R, Tableau, and Adobe Analytics to perform modeling and visualization tasks.<br>• Support the Digital and Omnichannel initiatives by synthesizing data into performance insights, enabling strategic decision-making.<br>• Participate in Agile project development, contributing to all phases of the analytics lifecycle from ideation to delivery.<br>• Monitor and measure the success of implemented initiatives, ensuring alignment with business objectives.<br>• Provide leadership and guidance on data-driven strategies to stakeholders, including senior leadership.<br>• Stay up-to-date with evolving technologies and methodologies in data science, applying them to improve processes and outcomes.<br>• Ensure data integrity and accuracy in all analytics deliverables.
<p>We are looking for an experienced Medical Accounts Receivable Specialist to join our team in Canton, Ohio. This Contract-to-Permanent position is ideal for a detail-oriented individual with a strong background in healthcare revenue cycle processes and accounting functions. The role requires someone who can manage multiple tasks efficiently while maintaining accuracy and confidentiality.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts receivable transactions, including business-to-business collections and medical billing activities.</p><p>• Assist with accounts payable data entry to ensure accurate and timely processing.</p><p>• Prepare and reconcile journal entries, maintaining accuracy in the general ledger.</p><p>• Perform bank reconciliations and support month-end and year-end closing procedures.</p><p>• Conduct account analysis and prepare detailed reconciliations as needed.</p><p>• Collaborate on internal and external audits by providing required documentation and support.</p><p>• Utilize accounting software systems to efficiently manage billing and payment functions.</p><p>• Verify medical insurance information and ensure compliance with Medicaid billing requirements.</p><p>• Maintain confidentiality of financial information and prioritize tasks with minimal supervision.</p><p>• Perform other duties as assigned to support accounting and billing operations.</p>
<p> This position offers the potential for long-term employment and requires a strong ability to handle multiple tasks simultaneously while ensuring efficient management of fleet operations and data reporting. The ideal candidate will possess excellent organizational skills and technical expertise to support various logistics and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage fleet operations, including monitoring video cameras and tracking software for company vehicles.</p><p>• Audit timesheets submitted by technicians and ensure accurate data entry into timekeeping systems.</p><p>• Process expense reports and maintain compliance with company policies.</p><p>• Utilize software tools such as OneNote, Great Plains, and Excel to generate detailed reports and analyze data.</p><p>• Input and maintain accurate records in ERP systems and ensure timely reporting of logistics activities.</p><p>• Support payroll operations by managing timekeeping data and coordinating with ADP systems.</p><p>• Conduct audits to ensure compliance with organizational standards and regulations.</p><p>• Collaborate with various departments to streamline processes and enhance operational efficiency.</p><p>• Analyze activity-based costing data to identify areas for improvement.</p><p>• Assist with fleet management tasks, including tracking vehicle usage and optimizing resources.</p>
<p>We are looking for a dedicated Process Administrator with strong communication skills to join our client's team in Columbus, Ohio. This is a contract to hire position where you will play a critical role in assisting customers facing payment challenges by offering tailored solutions. Your ability to provide excellent customer service and work within a structured schedule will be essential to your success.</p><p><br></p><p>The hours for this role are either 10a - 7p or 12p - 9p. After the first two weeks of onsite training, this is a remote role.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers who are overdue on payments to understand their circumstances and propose appropriate solutions.</p><p>• Evaluate customer situations to determine if they should be referred to specialized assistance programs or offered payment plans.</p><p>• Maintain a consistent and structured schedule, including adhering to pre-determined break and lunch times.</p><p>• Deliver exceptional customer service by addressing inquiries and concerns with attention to detail.</p><p>• Collaborate with team members to ensure efficient handling of customer accounts.</p><p>• Document customer interactions and decisions accurately in the system.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Meet performance targets and ensure timely resolution of customer issues.</p><p>• Utilize problem-solving skills to address customer challenges effectively.</p><p>• Uphold a positive and empathetic approach in all customer interactions.</p>
We are looking for a detail-oriented Administrative Assistant to join our team in Lewis Center, Ohio. This is a long-term contract position, offering an excellent opportunity to contribute to daily operations while enhancing organizational efficiency. The ideal candidate will play a key role in supporting administrative tasks and maintaining effective communication within the team.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency.<br>• Provide exceptional customer service to ensure client satisfaction.<br>• Perform accurate data entry and maintain organized records.<br>• Manage email correspondence and respond to inquiries promptly.<br>• Schedule appointments and ensure all arrangements are well-coordinated.<br>• Utilize Microsoft Office tools, including Word, Excel, PowerPoint, and Outlook, for various administrative tasks.<br>• Assist in preparing reports and presentations using Microsoft PowerPoint.<br>• Maintain a structured and organized workflow to meet deadlines.<br>• Collaborate with team members to support daily operations.
<p>Robert Half is assisting in the search for a skilled <strong>Customer Service Representative</strong> to join a growing organization in Wooster, Ohio. This contract-to-permanent opportunity is perfect for individuals who excel in communication and are committed to delivering outstanding customer experiences. In this role, you will be vital to supporting end-to-end service call management and fostering smooth connections between customers and field technicians.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Support:</strong> Respond to inbound calls promptly, addressing customer inquiries with a focus on detail and professionalism.</li><li><strong>Schedule Coordination:</strong> Efficiently manage and dispatch service calls for a team of 10 technicians, ensuring optimized schedules and operations.</li><li><strong>Technician Support:</strong> Conduct post-service debriefs with field technicians and input service details accurately into the system.</li><li><strong>Data Entry:</strong> Maintain updated and precise customer and service records in company databases.</li><li><strong>Appointment Scheduling:</strong> Arrange and update service appointments to streamline technician workflows.</li><li><strong>Customer Communication:</strong> Resolve customer issues via phone and email with clear, effective communication and updates.</li><li><strong>Workflow Management:</strong> Use systems like Successware and other tools to track service requests and enhance operational efficiency.</li><li><strong>Team Collaboration:</strong> Work closely with colleagues to guarantee seamless processes and customer satisfaction.</li><li><strong>Order Processing:</strong> Complete order entry tasks, ensuring documentation is handled with precision.</li></ul><p><br></p>
We are looking for a highly skilled Senior Business Analyst to join our team in Columbus, Ohio, on a long-term contract basis. This role will be integral in supporting data governance and management initiatives within a designated business segment, ensuring data quality, compliance, and usability across various reporting needs. The ideal candidate will bring expertise in data management, a collaborative mindset, and a strong commitment to enhancing data literacy and governance practices.<br><br>Responsibilities:<br>• Collaborate with the Chief Data & Architecture Office to map metadata business definitions and lineage into enterprise-wide tools.<br>• Manage and maintain segment-specific reference data to ensure consistency and accuracy.<br>• Support the implementation of effective data governance practices in alignment with organizational policies and standards.<br>• Work closely with Segment Data Managers, Data Trustees, Curators, and technology teams throughout the data lifecycle to address governance needs.<br>• Conduct fit-for-purpose analyses of data to meet regulatory and management reporting requirements.<br>• Identify and profile Critical Data Elements (CDEs) to enhance data quality and usability.<br>• Oversee the inventory of data-related controls across systems supporting segment processes and customer interactions.<br>• Partner with the Data Literacy team to promote and enhance data literacy within the business segment.<br>• Contribute to the continuous improvement of data quality and governance processes to meet organizational goals.<br>• Ensure adherence to compliance and regulatory standards impacting data governance.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and ensure smooth hardware deployment and maintenance. Based in Lewis Center, Ohio, this long-term contract position offers an excellent opportunity to apply your skills in computer hardware and software troubleshooting. If you thrive in a dynamic environment and excel at resolving technical issues, we encourage you to apply.<br><br>Responsibilities:<br>• Perform imaging and deployment of computer hardware to meet organizational needs.<br>• Manage Tier 1 support tasks such as resolving basic technical issues and troubleshooting system problems.<br>• Facilitate hardware refresh processes, ensuring seamless transitions and minimal downtime.<br>• Assist with data transfer operations to ensure secure and efficient migration of information.<br>• Provide support for Microsoft technologies, addressing user concerns and maintaining system functionality.<br>• Collaborate with team members to enhance support processes and improve overall efficiency.<br>• Document and track technical issues, providing detailed resolutions to ensure long-term reliability.<br>• Offer hands-on assistance for hardware installations and configurations.<br>• Communicate effectively with users to understand and resolve their concerns.<br>• Stay updated on emerging technologies to enhance service delivery.
<p>We are seeking an experienced Salesforce Developer to contribute their development and configuration expertise to our enterprise-wide Salesforce implementation. This role involves significant programmatic development and provides an opportunity to design scalable solutions for complex integration challenges in a collaborative, agile environment.</p><p><strong>Key Responsibilities:</strong></p><p><strong>Salesforce Development:</strong></p><ul><li>Demonstrate expertise in Salesforce capabilities, including Apex, LWC (Lightning Web Components), Flows, Triggers, Complex Formulas, Approvals, Security, APIs, and more.</li><li>Implement scalable solutions whenever possible while adhering to Salesforce programmatic patterns and platform best practices.</li><li>Conduct code reviews for teammates and contribute to the DevOps process.</li></ul><p><strong>Solution Design & Collaboration:</strong></p><ul><li>Design and deliver solutions that meet stakeholder requirements, including integrating new and existing features used across multiple development teams.</li><li>Consult with Scrum teammates to ensure technical integrity in solution designs and development.</li><li>Communicate effectively with team members and key stakeholders, including non-technical business partners.</li></ul><p><strong>Agile & Continuous Learning:</strong></p><ul><li>Be comfortable working within an agile scrum team context.</li><li>Embrace and promote agile practices and mindset, continuously striving to learn and improve.</li><li>Embrace change that enhances processes, relationships, and innovation.</li></ul><p><strong>Testing & QA:</strong></p><ul><li>Execute testing on personal and team development efforts in coordination with the QA lead.</li></ul>
<p><strong>MLOps Production Support & DevSecOps Manager</strong></p><p><strong>Contract-to-Hire | Hybrid Role | Columbus, OH</strong></p><p>Are you a technically engaged leader who embraces both managerial oversight and hands-on development? We are looking for someoen who excels in rolling up their sleeves to tackle technical challenges while coaching and mentoring a skilled team of engineers.</p><p><strong>About The Role:</strong></p><p>As our MLOps Production Support & DevSecOps Manager, you will drive the reliability and security of machine learning systems across production environments. Your mission will focus on incident management, embedding DevSecOps practices, ensuring system reliability, and leading a team of engineers toward success—all while staying close to the technical challenges that drive meaningful improvements.</p><p>We’re in search of someone who thrives amid complex machine-learning operational challenges, enjoys incident management at 2 a.m. as much as leading with metrics, and has a passion for fostering team collaboration.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Incident Command & Site Reliability Engineering (SRE):</strong> Lead incident response around critical production issues in ML/LLM pipelines and batch operations. Drive root-cause analysis and publish actionable post-mortems to ensure future event prevention (Source: US Demand for Skilled Talent Q1 2025).</li><li><strong>DevSecOps Automation:</strong> Develop and amend CI/CD pipelines, Helm charts, and Python utilities. Embed DevSecOps practices like vulnerability scans and automated rollback logic.</li><li><strong>Reliability Governance:</strong> Track metrics like MTTR (Mean Time to Resolution) to improve system reliability and report metrics-driven trends to leadership (Source: US Demand for Skilled Talent Q1 2025).</li><li><strong>Team Leadership:</strong> Coach and mentor an 8–10 member engineering team (on-site and offshore), fostering an SRE mindset while actively participating in onboarding and recruitment activities.</li><li><strong>Enterprise Partnerships:</strong> Collaborate with cross-functional teams like Solution Engineering, Platform Enablement, and Architecture to harden AWS deployments, strengthen HA/DR environments, and resolve security vulnerabilities.</li></ul><p><br></p><p><br></p>
