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7 results for Quality Manager in Victor Ny

Quality Assurance Coordinator <p>Hannah Savage with Robert Half is working with a client out of Victor, NY who is a leader in the manufacturing industry, committed to delivering high-quality products and exceeding customer expectations. Seeking a skilled and detail-oriented Quality Assurance Coordinator to join their team. This role is essential in maintaining and enhancing our quality standards and systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p><strong>Quality Management System (QMS) Oversight:</strong> Manage, maintain, and improve the company’s QMS to ensure compliance with industry standards and regulations.</p><p><strong>Audit Scheduling and Documentation:</strong> Plan, schedule, and document internal and external quality system audits, ensuring readiness and adherence to compliance requirements.</p><p><strong>Process Development and Implementation:</strong> Collaborate with cross-functional teams to support the development and implementation of quality policies, procedures, and best practices.</p><p><strong>Data Collection and Analysis:</strong> Monitor quality metrics, analyze trends, and provide actionable insights to drive continuous improvement initiatives.</p><p><strong>Training and Communication:</strong> Train employees on quality standards and processes, fostering a culture of quality across the organization.</p><p><strong>Regulatory Compliance:</strong> Stay up to date with relevant industry regulations and standards, ensuring the company meets all compliance requirements.</p><p><strong>Problem Solving:</strong> Identify and address quality issues, working proactively to implement corrective and preventive actions.</p><p><br></p><p>For immediate, confidential consideration apply today or contact Hannah Savage directly with Robert Half's Rochester, NY branch today!</p> Events Marketing Manager We are offering a long term contract employment opportunity for an Events Marketing Manager in Rochester, New York. As an Events Marketing Manager, your role will be pivotal in resolving past due invoices in a timely and accurate manner while providing high-quality service to both internal and external customers. You will also play a crucial role in mitigating risk to the company and addressing billing disputes.<br><br>Responsibilities:<br>• Manage inquiries related to current, past due, and returned receivables through phone and email communication with clients and external partners.<br>• Develop and maintain familiarity with the company's products and services, including Payroll and Human Resource Services.<br>• Balance service and collection effectiveness to mitigate risk and exposure to the company.<br>• Resolve disputes using available resources and systems to collect revenue from the company's products and services.<br>• Review daily payroll holds for prompt client contact in case of past due balances.<br>• Ensure compliance with department policies and procedures on a daily basis.<br>• Participate in ongoing training to improve knowledge and skills.<br>• Travel as required for trade shows, including during non-business hours and possibly weekends.<br>• Leverage your marketing expertise to maximize the impact of trade shows.<br>• Adapt to varying event schedules, showing flexibility to work evenings and weekends as required. Sales Support We are offering a permanent employment opportunity in the industry, located in Rochester, New York. This role of Sales Support plays a critical part in connecting our customers and production team, ensuring smooth operations and customer satisfaction. <br><br>Responsibilities: <br><br>• Handle sales-related communications through phone or email, including orders, quotes, and inquiries<br>• Support the production team by coordinating with account managers, logistics, and quality teams <br>• Collaborate with the production planning and procurement teams for efficient order processing<br>• Use company-developed methods to calculate and provide quotations to customers <br>• Utilize the ERP system for various tasks like order processing, quoting products, loading parts, and more <br>• Review and implement changes and updates to sales orders as needed <br>• Address customer queries related to product receipt issues in a timely and detail oriented manner <br>• Update and manage customer information portals regularly <br>• Assemble and print sales order packets <br>• Ensure compliance with company's sales, marketing, and export/import policies <br>• Prepare sales analysis reports, customer order listings, and other customer-related reports. Office Manager <p>We are seeking a motivated and organized Office Manager to oversee daily office operations and provide leadership to ensure efficiency and productivity. The Office Manager will be responsible for managing administrative tasks, supervising staff, overseeing office systems, and fostering a positive workplace culture. This individual will act as the backbone of the office, ensuring seamless communication and workflow coordination.</p><p><br></p><p><strong>Administrative Management:</strong></p><ul><li>Oversee daily office operations, ensuring a smooth workflow across departments (Source: Administrative and Customer Support).</li><li>Organize and manage office systems, including filing systems, databases, and communication tools.</li><li>Handle correspondence, scheduling, and coordination of meetings or events with internal and external stakeholders.</li></ul><p><strong>Team Supervision:</strong></p><ul><li>Manage and support administrative staff, fostering a collaborative and efficient work environment.</li><li>Assign and monitor work tasks to staff, ensuring adherence to timelines and quality standards.</li><li>Conduct performance reviews, provide feedback, and address staff concerns to maintain morale and high productivity.</li></ul><p><strong>Communication and Liaison:</strong></p><ul><li>Serve as the primary point of contact for office inquiries, both internal and external, and ensure timely resolution.</li><li>Coordinate communication between departments, executive leadership, and external vendors or clients.</li></ul><p><strong>Budget and Resource Management:</strong></p><ul><li>Oversee office budgeting, including managing expenses, tracking expenditures, and seeking cost-saving opportunities.</li><li>Ensure office supplies and equipment are adequately stocked, maintained, and ordered as needed.</li></ul><p><strong>Facility Oversight:</strong></p><ul><li>Ensure overall organization and cleanliness of office spaces, coordinating maintenance requests or upgrades.</li><li>Monitor compliance with health and safety protocols to promote a safe workspace for employees.</li></ul><p><strong>Policy Implementation:</strong></p><ul><li>Develop and enforce office policies and procedures, ensuring compliance with company standards and best practices.</li><li>Stay up-to-date on legal and regulatory changes to ensure the office remains compliant.</li></ul><p><br></p> PIA P&C Specialist I - New Business Operations (Tier II) We are offering a short term contract employment opportunity for a PIA P& C Specialist I - New Business Operations (Tier II) in Rochester, New York. This role is primarily focused on the daily processing, data entry, and validation of records for new and existing insurance accounts. You will be maintaining a high level of knowledge about the products and services supported by our organization and providing excellent customer service to both internal and external clients.<br><br>Responsibilities:<br><br>• Accurately and efficiently process customer credit applications<br>• Securely maintain confidential client information and load this information into our systems<br>• Initiate new account setup and process all documentation related to the setup and maintenance of new or existing accounts for various insurance lines<br>• Meet department quality and productivity standards relative to data input and established timelines<br>• Ensure compliance with all applicable state and federal insurance regulations by maintaining required documents and records<br>• Provide necessary documentation to states, federal insurance agencies, and our insurance partners as required<br>• Maintain the accuracy and integrity of clients' financial and insurance transactions to ensure client satisfaction<br>• Respond to inbound inquiry calls or emails and place outbound calls or emails to clients, insurance partners, and other offices as required by the business unit<br>• Research and resolve product and service related issues from clients and internal and external partners to ensure client satisfaction<br>• Maintain accurate recording of all internal and external communications for the accurate and timely setup, service, and maintenance of new or existing insurance accounts<br>• Maintain positive and detail-oriented relationships with clients and internal and external partners to ensure client satisfaction<br>• Utilize multiple computer software applications in conjunction with carrier and bureau websites to perform job duties<br>• Demonstrate knowledge of payroll generated reports and charges as they relate to all insurance products/services administered by our organization<br>• Ensure new clients are meeting their obligations as per the Workers’ Compensation Payment Service Agreement<br>• Participate in product related projects or training sessions as required Administrative Assistant We are offering a permanent employment opportunity for an Administrative Assistant in the Accountancy industry, located in ROCHESTER, New York, 14618-4623, United States. The successful candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and organizing and tracking internal projects.<br><br>Responsibilities:<br>• Handle incoming and outgoing phone calls in a detail oriented and friendly manner<br>• Provide high-quality customer service to clients and potential clients<br>• Input, update, and maintain accurate client data <br>• Manage email correspondence and schedule appointments as necessary<br>• Collaborate with team members to keep the office tidy and resources well-organized<br>• Use Microsoft Excel, Outlook, PowerPoint, and Word to perform various tasks<br>• Welcome clients with a personalized and inviting approach<br>• Participate in the assembly of tax returns when printed<br>• Assist in the organization of internal projects and their tracking<br>• Carry out other duties as assigned by the team. Estimator <p>Hannah Savage with Robert Half is working with a leading player in the construction industry, who delivers high-quality projects with precision and excellence. Seeking a motivated and detail-oriented Estimator to join their team. If you thrive in a fast-paced, collaborative environment and have a passion for delivering exceptional customer service, this role is for you! </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Project Bids:</strong> Assist in the preparation, evaluation, and submission of project bids, ensuring accuracy and alignment with project requirements.</li><li><strong>Cost Estimation:</strong> Develop detailed cost estimates by analyzing project plans, specifications, and requirements.</li><li><strong>Customer Service:</strong> Serve as a primary point of contact for clients, providing clear and timely communication throughout the bidding and estimation process.</li><li><strong>Collaboration with Subcontractors:</strong> Work closely with subcontractors to gather pricing, evaluate proposals, and ensure alignment with project needs.</li><li><strong>Documentation:</strong> Maintain organized records of estimates, bids, and correspondence to ensure transparency and accuracy.</li><li><strong>Market Research:</strong> Stay updated on industry trends, material costs, and construction methods to provide competitive and accurate estimates.</li></ul><p><strong><em>For immediate, confidential consideration, either apply today or contact Hannah Savage directly with Robert Half's Rochester, NY branch today! </em></strong></p>