3 results for Member Services in Vandalia, OH

Dayton, OH
onsite
Contract / Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Vandalia, Ohio. This Contract to permanent position provides an excellent opportunity to move into a long-term role based on performance. The ideal candidate will possess strong organizational skills and a commitment to delivering high-quality service to members. Responsibilities:• Perform accurate data entry into member portals and validate submissions with confirmation numbers.• Process enrollments and maintain eligibility records efficiently.• Generate and analyze reports to support member services operations.• Communicate with vendors and representatives to address inquiries and resolve issues.• Manage mail distribution and ensure proper scanning and indexing of documents.• Respond to inbound calls professionally, addressing member questions and concerns.• Coordinate schedules and appointments to meet member needs.• Utilize Microsoft Excel and Word for documentation and reporting.• Handle email correspondence promptly to support member inquiries.• Maintain attention to detail while performing order entry tasks to ensure accuracy. For immediate consideration, call 937.224.8326.
2026-02-25T00:00:00Z

Cincinnati, OH
onsite
Contract / Temporary to Hire
17.5 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our dynamic team in Cincinnati, Ohio. In this Contract to permanent position, you will play a vital role in ensuring exceptional client satisfaction by addressing inquiries, resolving issues, and managing communication across multiple platforms. This role requires strong interpersonal skills, attention to detail, and the ability to thrive in a fast-paced environment. Responsibilities:• Respond promptly to inbound customer calls, addressing inquiries and providing accurate information.• Manage email correspondence to resolve customer concerns and deliver timely updates.• Process data entry tasks with precision to maintain accurate records and documentation.• Schedule customer appointments efficiently while coordinating necessary follow-ups.• Handle order entry tasks, ensuring accuracy and adherence to company procedures.• Utilize Microsoft Excel and Word to create reports and update relevant documents.• Maintain a high level of professionalism while interacting with customers in both inbound and outbound calls.• Collaborate with team members to enhance customer service strategies and improve workflows.• Ensure all interactions align with company policies and standards for quality service.
2026-03-06T00:00:00Z

Mason, OH
onsite
Contract / Temporary to Hire
17 - 18.5 USD / Hourly
We are looking for an organized and customer-focused individual to join our client's team as a Patient Registration Specialist in Mason, Ohio. This role is critical to ensuring smooth and efficient patient intake processes while providing excellent service to patients and visitors. As this is a Contract to permanent position, it offers the opportunity for long-term growth within the healthcare sector. Responsibilities:• Welcome patients and visitors warmly, ensuring they feel supported throughout their visit.• Accurately maintain and update patient records and files in compliance with healthcare regulations.• Handle payment processing and manage insurance claims efficiently.• Order necessary supplies and monitor inventory levels to ensure uninterrupted operations.• Respond to inbound calls professionally, addressing inquiries or routing them appropriately.• Manage authorizations and billing functions with attention to detail.• Utilize electronic health record (EHR) systems such as Allscripts, Cerner Technologies, Epic, for accurate data entry.• Support clinical trial operations with administrative tasks as needed.• Perform additional administrative duties to support the team and ensure seamless workflow.
2026-03-04T00:00:00Z