We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Cincinnati, Ohio. In this role, you will serve as a vital point of contact for customers, ensuring their inquiries and orders are handled efficiently and accurately. If you thrive in a fast-paced environment and excel at providing outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and edit bids and sales orders with precision, ensuring all fields are accurate and relevant details are included.<br>• Research pricing information and either provide standard pricing or escalate non-standard requests to the appropriate sales representative.<br>• Generate order confirmations and follow up with customers for acknowledgment of any changes.<br>• Create daily reports related to orders and ensure timely submission.<br>• Collaborate effectively with departments such as manufacturing, sales, shipping, receiving, and accounting to guarantee customer satisfaction.<br>• Address customer inquiries promptly, offering solutions and updates regarding their orders.<br>• Stay informed about product updates and developments to better assist customers and improve service.<br>• Maintain organized records of customer files and order details for easy access and reference.<br>• Participate in required meetings and training sessions to enhance skills and knowledge.<br>• Uphold company standards and practices at all times while performing duties.
<p>We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. This individual will play a key role in ensuring the quality of data within Microsoft CRM, while improving the overall customer experience. The ideal candidate will possess excellent communication skills, a consultative approach to customer interaction, and proficiency in Microsoft CRM.</p><p><br></p><p>Key Responsibilities:</p><ul><li> Assist in communicating with organizations to enhance the data quality.</li><li>Develop and document data correction action plans in Microsoft CRM.</li><li>Support efforts to create a Standard Operating Procedure (SOP) for identifying inactive or dissolved businesses.</li><li>Proactively contact customers through outbound calls and email and respond to inbound communications. Build relationships while striving to resolve accounts and data discrepancies effectively </li><li>Analyze customer data errors and provide recommendations.</li><li>Use a consultative approach to overcome objections, influence customer decisions, and simplify complex processes into actionable steps for customers </li><li>Document and alert management to emerging trends in customer interactions.</li><li>Demonstrate self-motivation, work independently, and proactively achieve developmental goals.</li></ul><p><strong>For immediate consideration, call 937.224.8326</strong></p>
<p>We are seeking enthusiastic and detail-oriented Customer Service Representatives for ongoing opportunities. This role is critical in delivering exceptional customer experiences and supporting organizational goals. The ideal candidate will thrive in a fast-paced environment, demonstrate strong communication skills, and have the ability to navigate customer relationship management (CRM) platforms and other digital tools. As a Customer Service Representative, you will be the primary point of contact for customer inquiries, working closely with cross-functional teams to ensure swift and efficient issue resolution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Customer Support:</strong></p><ul><li>Provide outstanding customer service by promptly addressing inquiries via phone, email, or chat, ensuring a positive customer experience.</li><li>Foster relationships with customers by delivering accurate and friendly responses and troubleshooting common concerns.</li></ul><p><strong>Problem-Solving:</strong></p><ul><li>Resolve customer issues in a timely and professional manner while keeping the customer informed throughout the process.</li><li>Escalate complex concerns to appropriate teams, ensuring resolutions meet both customer expectations and company standards.</li></ul><p><strong>Administrative Duties:</strong></p><ul><li>Utilize CRM platforms to accurately log customer interactions, track issue resolutions, and update account information.</li><li>Stay organized and manage time efficiently, prioritizing tasks to attend to urgent customer needs.</li></ul><p><strong>Cross-Functional Collaboration:</strong></p><ul><li>Work with other teams to streamline workflows, improve processes, and contribute to automation initiatives to enhance customer satisfaction.</li><li>Provide feedback to internal teams on customer pain points to support continuous improvement efforts.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Kettering, Ohio. This is a long-term contract position ideal for someone who thrives in a fast-paced environment and enjoys interacting with customers to provide exceptional service. The role involves a combination of administrative tasks and customer-facing responsibilities, requiring strong attention to detail and excellent communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Act as a point of contact to assist customers and address inquiries, both in-person and over the phone.</p><p>• Support the sales team by greeting customers and providing assistance when the team is occupied.</p><p>• Prepare and complete required paperwork accurately and efficiently.</p><p>• Resolve customer concerns or issues promptly to ensure satisfaction.</p><p>• Coordinate with the warehouse team to facilitate smooth communication and delivery scheduling.</p><p>• Manage delivery schedules and ensure timely logistics coordination.</p><p>• Perform filing tasks and organize records to maintain an orderly system.</p><p>• Use Microsoft Excel to update daily sales trackers and input data into spreadsheets.</p><p>• Conduct light bookkeeping tasks using QuickBooks, focusing on basic data entry.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Centerville, Ohio. In this role, you will play a key part in managing data integrity, enhancing quality standards, and serving as a liaison between our organization and external partners. This is a long-term contract position ideal for someone who thrives in a dynamic service-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with external organizations to improve the accuracy and reliability of data within the Global Unique Device Identification Database.</p><p>• Develop and document corrective action plans using Microsoft tools to address data inconsistencies.</p><p>• Assist in creating and maintaining Standard Operating Procedures for identifying inactive or dissolved businesses.</p><p>• Provide exceptional customer support to resolve data discrepancies and ensure a seamless service experience.</p><p>• Analyze customer data issues, offering solutions and promoting the value of tools, services, and educational opportunities.</p><p>• Overcome objections effectively and guide customers toward actionable solutions or behavioral changes.</p><p>• Simplify complex processes and terminology into clear, step-by-step instructions for customer understanding.</p><p>• Work independently with self-motivation to achieve assigned goals and developmental objectives.</p><p>• Adapt communication approaches to suit varying customer styles and personalities.</p><p><br></p><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>Are you a multitasker with great communication skills and experience in the insurance industry? If so, we’re looking for an individual with your talent who thrives in a customer-centric role! Robert Half is seeking a <strong>Customer Care Representative</strong> for a position that supports individuals through their leave process.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li> Process disability payments for individuals on sick leave to ensure timely support.</li><li> Handle email and fax correspondence with doctors and employers to facilitate leave paperwork.</li><li> Proactively contact doctors and employers to confirm when individuals can return to work.</li><li> Respond to calls from employees to initiate paperwork for their leave of absence.</li><li> Occasionally make calls to doctors to clarify or retrieve information.</li></ul><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
<p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join a forward-thinking team on a contract basis in the <strong>Greater Cincinnati Area</strong>. This long-term role offers the chance to work in a dynamic and expanding industry, focusing on the accurate and efficient processing of invoices while adhering to internal compliance standards. The ideal candidate will demonstrate exceptional attention to detail, strong communication abilities, and a proven history of maintaining excellent customer service.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the central point of contact between regional teams and the Accounts Payable department, ensuring seamless communication.</li><li>Oversee the auditing, coding, and approval of non-purchase order invoices within a designated workflow system.</li><li>Facilitate invoice submissions and ensure timely scanning and entry into internal systems for processing.</li><li>Manage vendor-related administrative tasks, including W-9 submissions and evaluating payment term recommendations for suppliers.</li><li>Resolve invoice discrepancies through collaboration with Accounts Payable teams, vendors, and internal managers.</li><li>Support month-end closing activities, such as accrual processing for non-purchase order invoices, in partnership with the accounting team.</li><li>Maintain and monitor recurring payment schedules, providing notifications for contract renewals and adjustments related to yearly escalations.</li><li>Operate as a subject matter expert for internal workflow tools, including providing user training, creating reports, and implementing queue updates.</li><li>Maintain professional relationships with internal and external stakeholders and address inquiries to drive outstanding customer satisfaction.</li><li>Continuously assess and refine workflows to improve operational efficiency and maintain compliance.</li></ul><p>This is an excellent opportunity for an Accounts Payable professional to advance their career while contributing to the operational success of a respected and growing organization. This role offers both stability and flexibility for professionals who thrive in a detail-oriented and collaborative environment.</p>
We are looking for a detail-oriented Billing Specialist to join our team in Cincinnati, Ohio, on a Contract-to-Permanent basis. In this role, you will handle business-to-business billing processes, ensuring accuracy and efficiency in invoicing for gas deliveries, equipment rentals, and service contracts. You will collaborate across departments to resolve discrepancies and maintain customer satisfaction in a fast-paced industrial environment.<br><br>Responsibilities:<br>• Generate and distribute accurate invoices for gas deliveries, equipment rentals, and service agreements.<br>• Review and validate delivery tickets, service records, and meter readings to ensure proper billing.<br>• Collaborate with sales and logistics teams to reconcile discrepancies in pricing, deliveries, or contract terms.<br>• Respond promptly to client inquiries and billing disputes with professionalism and attention to detail.<br>• Maintain organized records of contracts, rate adjustments, and customer-specific billing requirements.<br>• Set up new customer accounts in the billing system and update existing account information as needed.<br>• Prepare detailed billing reports and assist with month-end closing processes.<br>• Contribute to process improvements and support compliance checks or internal audits.<br>• Utilize logistics and inventory systems to streamline billing operations.
We are looking for a detail-oriented Client Service Coordinator - Associate to join our team in Miamisburg, Ohio. This is a contract position requiring a commitment of 30 hours per week on-site. In this role, you will support office operations and administrative functions with a focus on maintaining efficient workflows and clear communication.<br><br>Responsibilities:<br>• Handle incoming phone calls and provide courteous assistance to clients.<br>• Schedule meetings and appointments, ensuring all logistics are properly coordinated.<br>• Perform typing tasks and maintain accurate records and documentation.<br>• Manage filing systems to ensure easy access to important documents.<br>• Facilitate conference calls and support virtual communications using Microsoft Teams.<br>• Utilize Microsoft Office Suite to create and edit documents, spreadsheets, and presentations.<br>• Lead special projects and assist in implementing innovative solutions for improved efficiency.<br>• Distribute incoming mail and ensure timely delivery of correspondence.<br>• Organize and coordinate meetings, maintaining a structured agenda and follow-up.<br>• Support various administrative duties while maintaining a high level of organizational skill.
<p>We are looking for a dedicated and meticulous Patient Registration specialist to join our team at a fast-paced healthcare facility in Cincinnati, Ohio. This is a Contract-to-Permanent position offering a consistent schedule, Monday through Friday, with opportunities to contribute to patient care and administrative excellence.</p><p><br></p><p>Responsibilities:</p><p>• Handle patient registration processes with accuracy and efficiency, ensuring all necessary information is collected and verified.</p><p>• Utilize electronic health record (EHR) systems such as Epic, Allscripts, and Cerner to maintain accurate patient data.</p><p>• Manage inbound calls related to patient inquiries, scheduling, and administrative support.</p><p>• Process authorizations and verify insurance benefits to facilitate seamless patient experiences.</p><p>• Conduct billing functions with attention to detail and timely follow-up.</p><p>• Support clinical trial operations by coordinating patient documentation and registration requirements.</p><p>• Collaborate with healthcare teams to provide exceptional service and maintain compliance with organizational policies.</p><p>• Monitor and address any discrepancies in patient records to uphold data integrity.</p><p>• Deliver high-quality customer service while handling sensitive health information with confidentiality.</p>
We are looking for a skilled Collections Specialist to join our team on a contract basis in Cincinnati, Ohio. In this role, you will focus on managing both commercial and consumer accounts, ensuring timely payments and resolving billing issues. This position requires strong communication skills and attention to detail to maintain positive relationships with clients while achieving collection goals.<br><br>Responsibilities:<br>• Contact customers to follow up on overdue accounts and negotiate payment arrangements.<br>• Manage commercial and consumer collections processes to ensure timely recovery of outstanding balances.<br>• Review and analyze account histories to identify discrepancies and resolve billing issues.<br>• Collaborate with internal teams to coordinate credit and collection activities.<br>• Maintain accurate documentation of all collection efforts and communications.<br>• Monitor accounts to ensure compliance with payment agreements and escalate issues when necessary.<br>• Provide regular reports on collection activities, account statuses, and progress towards goals.<br>• Stay updated on industry practices and regulations related to credit and collections.<br>• Develop strategies to improve collection efficiency and reduce outstanding debt.<br>• Address customer inquiries regarding billing and payment processes with a high level of attention to detail.
We are looking for an experienced Accounts Receivable Clerk to join our team on a contract basis in Cincinnati, Ohio. In this role, you will play a key part in managing cash applications, resolving discrepancies, and maintaining accurate financial records. This position offers an opportunity to contribute to essential accounts receivable operations while collaborating with a dedicated team.<br><br>Responsibilities:<br>• Process and apply cash payments from the lockbox to ensure accurate recordkeeping.<br>• Investigate and resolve cash application errors by working with external feeds connected to NetSuite.<br>• Analyze daily deductions, identify inaccuracies, and initiate recovery efforts through third-party systems.<br>• Support the Accounts Receivable Specialist in cleaning up and organizing AR records.<br>• Assist with reviewing and fulfilling orders as needed to maintain smooth business operations.
<p>Robert Half Management Resources is currently looking for an experienced Payroll Manager/Consultant with expertise in ADP Workforce Now to support a long-term project opportunity in Dayton, OH. This consultant will play a key role in ensuring accurate and efficient implementation of ADP Workforce Now configuration updates and structural changes across the client's payroll system. The ideal candidate will bring deep functional expertise in ADP WFN, particularly in payroll setup, configuration, and compliance. This role is expected to last 1 year and will work a hybrid schedule with 2 days onsite at the client's office in Dayton, OH.</p><p><br></p><p>Responsibilities:</p><p>• Lead the configuration and implementation of a new payroll type for salaried non-exempt employees.</p><p>• Update overtime calculation rules to meet revised business requirements.</p><p>• Facilitate the merger of two organizational entities, ensuring the smooth transition of approximately 600 employees into unified paycodes.</p><p>• Develop and configure paycodes for newly formed entities within the system.</p><p>• Execute payroll system updates while ensuring compliance with company policies and regulations.</p><p>• Collaborate with payroll, HR, and project management teams to gather requirements, document processes, and perform system testing.</p><p>• Provide expert guidance on payroll best practices and address system-related issues.</p><p>• Troubleshoot and resolve technical challenges within payroll configurations.</p><p>• Ensure accurate documentation and reporting throughout all stages of payroll-related projects.</p><p>• Drive continuous improvements in payroll processes by leveraging functional expertise.</p>
<p>We are seeking a motivated and organized Receptionist to join our team in Vandalia. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multi-task effectively in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet and welcome visitors, clients, and employees with professionalism.</li><li>Manage incoming calls, screen and direct calls appropriately.</li><li>Schedule appointments and manage calendars.</li><li>Maintain a clean and organized reception area.</li><li>Process and distribute incoming/outgoing mail.</li><li>Provide administrative support to different departments as needed.</li></ul><p>Call 937.224.8326 for immediate consideration.</p>
<p>Are you a friendly, organized, and community-focused individual looking to make an impact? Our team is seeking a Receptionist who will serve as the first point of contact for visitors and callers. In this vital role, you will help create a welcoming and efficient environment for all who enter our building.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer the door and phone promptly, greeting visitors and callers in a warm positive manner.</li><li>Ask visitors about their purpose and direct them to the appropriate location within the building.</li><li>Track the number of people entering the building to ensure smooth operations.</li><li>Take messages and distribute them to the intended recipients in a timely and accurate manner.</li></ul><p><strong>For immediate consideration, call 937.224.8326.</strong></p>
