32 results for Call Center Associate in Valley Center Ca

Customer Service Representative At our client's growing company, we are looking for a Customer Service Representative who is passionate about helping customers, problem-solving, and providing top-notch support. As a Customer Service Representative, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a smooth and pleasant experience. This role is perfect for someone who is customer-focused, detail-oriented, and enjoys working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer concerns and issues efficiently, ensuring a positive outcome.</li><li>Process orders, returns, and account updates as needed.</li><li>Maintain accurate records of customer interactions in the system.</li><li>Collaborate with internal teams to ensure seamless service delivery.</li><li>Identify and escalate priority issues when necessary.</li><li>Contribute to a positive team environment and uphold company values.</li></ul>

Customer Service Representative At Robert Half, we pride ourselves on matching highly skilled candidates with reputable organizations. Our client, a well-established company in the San Diego area, is currently seeking a talented Customer Service Representative to help deliver exceptional service and support to their clients. The Customer Service Representative will serve as the first point of contact for customers, providing information, resolving issues, and ensuring customer satisfaction. This role is an excellent opportunity for individuals with strong communication skills and a passion for helping others. Responsibilities:<ol><li>Respond promptly to customer inquiries via phone, email, chat, or in-person interactions.</li><li>Provide detailed information about products and services, as well as address customer concerns.</li><li>Maintain accurate records of customer interactions and transactions using the company’s CRM system.</li><li>Handle and resolve customer complaints with professionalism and efficiency.</li><li>Collaborate with cross-functional teams to ensure seamless customer experiences.</li><li>Identify and escalate complex issues to the appropriate departments when necessary.</li><li>Process customer orders, applications, and forms, ensuring accuracy and timeliness.</li></ol>

Customer Service Representative We are offering a permanent employment opportunity for a Customer Service Representative in the Health Pharm/Biotech industry, based in Irvine, California. As a Customer Service Representative, you will play a crucial role in managing customer queries, maintaining customer records, and ensuring the seamless operation of our customer service function. Responsibilities: • Delivering detail-oriented, timely, and efficient customer service to our clients, customers, and stakeholders • Overseeing customer issues from start to finish, liaising with various departments and then following up with the customer • Responding promptly and accurately to all incoming phone and email inquiries and requests, including those related to billing and crediting issues • Entering data into our system relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as required • Using multiple internal systems throughout the day to provide quality customer service • Providing feedback to management on service failures or customer concerns in a timely manner • Participating in special projects as assigned • Processing customer credit applications accurately and efficiently • Monitoring customer accounts and taking appropriate action when necessary • Utilizing skills in 'Answering Inbound Calls', 'Call Center Customer Service', 'Customer Service', 'Data Entry', 'Email Correspondence', 'Inbound Outbound Calls', 'Microsoft Excel', 'Microsoft Word', 'Order Entry', 'Schedule Appointments' to fulfill job responsibilities.

Customer Service Representative Robert Half is seeking an enthusiastic and detail-oriented Customer Service Representative to provide exceptional support for an industry-leading company. If you're a people-person with a knack for problem-solving and thrive in a fast-paced environment, this role is a fantastic opportunity to showcase your skills and grow your career! Key Responsibilities<ul><li>Handle a high volume of incoming calls, emails, or chat inquiries, addressing customer concerns with professionalism and efficiency.</li><li>Resolve customer issues by identifying solutions and providing clear explanations.</li><li>Follow up with customers to ensure satisfaction and that the resolution met their expectations.</li><li>Keep accurate and detailed records of customer interactions within the company’s CRM system.</li><li>Collaborate with other departments to address customer needs and ensure a seamless experience.</li><li>Provide customers with product/service information, including promotions, warranties, and policy updates.</li></ul>

Customer Care Representative Job Description:Robert Half is seeking a dedicated and empathetic Customer Care Specialist to support our client in the insurance industry. In this role, you’ll play a critical part in delivering superior customer service by assisting policyholders with their inquiries, resolving issues efficiently, and ensuring an exceptional customer experience.Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information.</li><li>Assist customers with policy details, billing inquiries, and claim updates.</li><li>Resolve customer concerns by identifying issues, explaining solutions, and following up to ensure resolution.</li><li>Document customer interactions in the CRM system, maintaining accurate and detailed records.</li><li>Collaborate with internal teams to address customer needs and improve service delivery.</li><li>Stay informed on company products, services, and industry changes to provide knowledgeable support.</li><li>Proactively identify opportunities to improve customer satisfaction and recommend solutions.</li></ul>

Sales Support Representative Job Description:Robert Half is seeking a dedicated and empathetic Sales Support Representative to support our client in the insurance industry. In this role, you’ll play a critical part in delivering superior customer service by assisting policyholders with their inquiries, resolving issues efficiently, and ensuring an exceptional customer experience.Responsibilities:<ul><li>Serve as the first point of contact for customer inquiries via phone, email, and chat, providing timely and accurate information.</li><li>Assist customers with policy details, billing inquiries, and claim updates.</li><li>Resolve customer concerns by identifying issues, explaining solutions, and following up to ensure resolution.</li><li>Document customer interactions in the CRM system, maintaining accurate and detailed records.</li><li>Collaborate with internal teams to address customer needs and improve service delivery.</li><li>Stay informed on company products, services, and industry changes to provide knowledgeable support.</li><li>Proactively identify opportunities to improve customer satisfaction and recommend solutions.</li></ul>

Customer Service Representative We have a fantastic opportunity for an articulate and skilled customer service specialist! If you enjoy building strong customer relationships, this role is perfect for you. If you are a service 'champion' looking to deliver personalized service, we want to hear from you. Reach out to us today!Responsibilities:<ul><li>Answer and make phone calls</li><li>Perform transactions following legal and company guidelines</li><li>Provide friendly and accurate customer service</li><li>Handle cash and daily transactions</li><li>Achieve sales and referral goals through cross-selling and referrals</li><li>Maintain currency and coin within limits</li><li>Follow security policies and keep records confidential</li></ul>

Customer Service Representative We are looking for a friendly, solution-oriented Customer Service Representative to join our team and help us continue delivering exceptional service. The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate is a strong communicator who enjoys helping people and thrives in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Provide accurate information about products, services, and company policies.</li><li>Resolve customer concerns and complaints in a timely and effective manner.</li><li>Process orders, returns, and exchanges while maintaining accurate records.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Maintain a strong knowledge of company offerings to assist customers effectively.</li><li>Track and document customer interactions in the system for quality assurance.</li><li>Identify customer needs and suggest relevant products or services.</li><li>Assist with administrative tasks and special projects as needed.</li></ul>

Customer Service Representative As a nonprofit organization, our client is committed to making a meaningful impact, and we need passionate individuals to help us serve our members, donors, and the communities we support. We are seeking a Customer Service Representative who thrives in a mission-driven environment and is dedicated to providing excellent service to our constituents, donors, and partners. As a Customer Service Representative, you will be the frontline ambassador of our organization, assisting members, donors, and community partners with inquiries, program information, and support services. This role is ideal for a compassionate, detail-oriented individual who is passionate about helping others and creating positive experiences. Key Responsibilities:<ul><li>Respond to inquiries via phone, email, and online chat, providing information about our programs, services, and initiatives.</li><li>Assist donors with contributions, recurring donations, and tax-related questions.</li><li>Provide guidance and support to community members seeking assistance from our programs.</li><li>Maintain accurate records of interactions, ensuring timely follow-ups and resolution of concerns.</li><li>Collaborate with internal teams to improve customer engagement and satisfaction.</li><li>Help coordinate outreach efforts to promote events, fundraising campaigns, and volunteer opportunities.</li><li>Identify and escalate urgent issues to the appropriate department or leadership.</li><li>Support administrative tasks such as processing applications, updating databases, and assisting with reports.</li></ul>

Customer Service Representative We’re seeking a passionate and resourceful Customer Service Representative to join our team and be the first point of contact for our valued clients. The Customer Service Representative will play a crucial role in ensuring a positive customer experience by addressing inquiries, resolving issues, and providing guidance. The ideal candidate is friendly, solution-oriented, and thrives in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer issues effectively, ensuring a high level of satisfaction.</li><li>Process orders, returns, and exchanges, maintaining accurate records.</li><li>Escalate complex issues to appropriate departments while ensuring follow-up.</li><li>Maintain a thorough understanding of company products and services to better assist customers.</li><li>Identify opportunities to improve customer experience and recommend solutions.</li><li>Meet or exceed performance metrics, including response time and customer satisfaction ratings.</li><li>Document interactions and feedback to contribute to continuous improvement efforts.</li></ul>

Customer Service Representative (Telecommunications) Our telecommunications client is looking for an enthusiastic Customer Service Representative to join their organization and deliver exceptional service to customers. As the first point of contact, you will handle inquiries, troubleshoot issues, and provide solutions while guiding customers towards satisfaction. This is an ideal role for someone with strong interpersonal skills and a commitment to going above and beyond for the customer. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat while maintaining a professional and empathetic tone.</li><li>Resolve complaints, troubleshoot technical issues, and guide customers on product use and services.</li><li>Provide detailed information about telecommunications products, services, and policies, ensuring customers are equipped with the knowledge they need.</li><li>Document interactions and resolutions clearly and accurately in the customer relationship management (CRM) system.</li><li>Collaborate with internal teams when additional expertise is required to resolve customer issues promptly.</li><li>Identify opportunities to recommend additional products or enhancements that may fit customer needs.</li><li>Maintain a strong knowledge of the telecommunications industry and stay informed on any product or service updates.</li></ul>

Customer Service Representative Job Description:Are you a personable and detail-oriented professional looking to provide exceptional customer service? Robert Half is currently seeking a Customer Service Representative to join our client, a leader in the insurance industry. In this role, you will be the first point of contact for policyholders, assisting with inquiries, processing claims, and delivering excellent service to ensure customer satisfaction.Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, or chat regarding policies, claims, and general insurance-related questions.</li><li>Provide clear and accurate information about coverage options, policy updates, and claim statuses.</li><li>Handle customer complaints and escalate complex issues to the appropriate department when necessary.</li><li>Process and update customer records, ensuring all documentation is accurate and compliant.</li><li>Collaborate with internal teams to resolve customer issues and deliver timely solutions.</li><li>Educate customers about additional services and products that may fit their needs.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>

Customer Service Representative Robert Half is partnering with a dynamic company to find a customer-focused Customer Service Representative who thrives in a fast-paced environment. If you are energized by helping others and enjoy problem-solving, this could be the perfect role for you! Key Responsibilities<ul><li>Interact directly with customers via phone, email, or in-person to address inquiries, resolve complaints, and provide detailed information about products or services.</li><li>Process orders, refunds, and account updates in a timely and accurate manner.</li><li>Document customer interactions, issues, and resolutions clearly and efficiently in the company’s CRM system.</li><li>Collaborate with internal teams, including sales and operations, to troubleshoot and resolve any customer-related concerns.</li><li>Maintain a professional, empathetic, and positive demeanor to ensure a seamless customer experience.</li><li>Stay informed about company policies, processes, and product/service updates to provide accurate guidance to customers.</li></ul>

Front Desk Coordinator An exciting role has emerged for a proactive, detail-oriented individual who welcomes the opportunity to use their talents to coordinate front-office operations. As a Front Desk Coordinator, you will bring order and efficiency to our front office, ensuring smooth daily operations and elevating the customer service experience. You will strike the perfect balance between administrative tasks and client-facing duties, creating an organized, hospitable environment for staff and clients alike where needs are met effectively and with a pleasant demeanor. Responsibilities:<ul><li>Manage reception area and effectively respond to telephone calls and in-person queries.</li><li>Coordinate, plan, and organize daily operational assignments.</li><li>Maintain an organized front desk area and ensure the premises are tidy.</li><li>Liaise with various departments and convey important information between all parties.</li></ul>

Sales Support Specialist We are looking for a proactive and detail-oriented Sales Support Specialist to assist our sales team in achieving their goals and delivering excellent customer service. The Sales Support Specialist will play a critical role in supporting the sales team by handling administrative tasks, processing orders, and ensuring smooth communication between departments. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment. Key Responsibilities:<ul><li>Assist the sales team with order processing, tracking, and invoicing.</li><li>Respond to customer inquiries regarding product availability, pricing, and order status.</li><li>Maintain and update customer accounts and sales records in CRM software.</li><li>Coordinate with internal teams such as logistics, marketing, and finance to ensure timely order fulfillment.</li><li>Prepare and distribute sales reports, presentations, and other documents.</li><li>Support the development of sales proposals, contracts, and agreements.</li><li>Monitor inventory levels and coordinate with the supply chain team as needed.</li><li>Handle customer complaints or issues and escalate them when necessary.</li><li>Assist in scheduling meetings, product demonstrations, and sales training sessions.</li><li>Identify opportunities for process improvements to enhance efficiency.</li></ul>

Sales Support Robert Half is seeking a detail-oriented Sales Support Specialist to play a critical role in driving sales growth for one of our valued clients. If you thrive in a fast-paced, team-oriented atmosphere and excel at organization, communication, and tech-savvy problem-solving, this opportunity is ideal for you! Key Responsibilities<ul><li>Act as the backbone of the sales team, managing administrative tasks to ensure smooth sales operations.</li><li>Maintain and update the client database in Salesforce.com, ensuring data accuracy and integrity (Source: RH Acronym Guide).</li><li>Prepare client proposals, contracts, and sales presentations with professionalism and close attention to detail.</li><li>Track key performance metrics in scorecards to monitor sales progress and identify opportunities for improvement (Source: RH Acronym Guide).</li><li>Coordinate and schedule client meetings, follow-up actions, and candidate send-outs ("Send Out," Source: RH Acronym Guide).</li><li>Support account executives with timely reporting, email communications, and project coordination.</li><li>Collaborate cross-functionally with departments to enforce Service Level Agreements (SLAs) and resolve any escalations efficiently (Source: RH Acronym Guide).</li></ul>

Client Services Assistant We are offering an opportunity for a Client Services Assistant to join our team in San Diego, CA. This role is primarily involved in the sales and brokerage industry, with a focus on providing administrative and marketing support. The Client Services Assistant will be responsible for handling various tasks, including answering client inquiries, maintaining client records, and creating marketing materials. Responsibilities:• Provide administrative support to the team by managing schedules and appointments• Handle and process client requests efficiently, ensuring client satisfaction• Maintain accurate and up-to-date client records• Create and distribute marketing materials using Microsoft PowerPoint and other relevant software• Conduct research and compile data for reports and analysis• Handle inbound and outbound client calls, responding to inquiries and complaints in a timely manner• Adhere to company policies and regulations while performing tasks• Ensure brand awareness and consistency in all communication and marketing materials• Conduct basic financial analysis as required• Manage and maintain a database of client information, maintaining confidentiality at all times.

Front Desk Coordinator We are seeking an enthusiastic, organized, and customer-focused Front Desk Coordinator to join our client's team. The ideal candidate will be the first point of contact for visitors and calls, providing exceptional service and support. This role involves managing front desk operations, administrative tasks, and ensuring seamless communication across the organization. Key Responsibilities:<ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct incoming calls, take messages, and handle inquiries.</li><li>Maintain a clean and organized reception area.</li><li>Schedule appointments, manage calendars, and coordinate meeting rooms as needed.</li><li>Assist with administrative duties such as data entry, filing, and record management.</li><li>Process incoming and outgoing mail and deliveries.</li><li>Provide support for internal and external events or meetings.</li><li>Ensure compliance with visitor protocols and maintain a secure environment.</li><li>Collaborate with various departments to ensure efficient communication and support.</li></ul>

Receptionist We are seeking a welcoming and organized Receptionist to be the first point of contact for our client's visitors, donors, and community members. As a Receptionist, you will play a key role in creating a positive first impression for our organization. You will greet guests, manage phone calls, assist with administrative tasks, and ensure smooth front desk operations. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others. Key Responsibilities:<ul><li>Greet and assist visitors, ensuring a warm and welcoming environment.</li><li>Answer and direct phone calls, responding to inquiries in a professional manner.</li><li>Manage incoming and outgoing mail, packages, and correspondence.</li><li>Maintain the front desk area, ensuring it is organized and presentable.</li><li>Assist with scheduling meetings, conference room bookings, and event coordination.</li><li>Support administrative tasks, including data entry, filing, and document preparation.</li><li>Provide basic information about the organization’s programs and services.</li><li>Assist with volunteer and donor inquiries, directing them to the appropriate department.</li></ul>

Bilingual Receptionist Robert Half is seeking an experienced and personable Bilingual Receptionist for a valued client. In this role, you’ll be the face and voice of the organization, delivering outstanding service to both English and Spanish speakers. This is an exciting opportunity to join a dynamic team and contribute to a welcoming and professional environment. Key Responsibilities:<ul><li>Greet and assist visitors, clients, and employees with professionalism and a friendly attitude.</li><li>Answer, screen, and forward incoming calls in both English and Spanish, ensuring inquiries are addressed or directed accurately.</li><li>Provide translation support for documents, meetings, and communications as needed.</li><li>Manage the front desk area to ensure it is clean, organized, and well-maintained.</li><li>Maintain accurate visitor logs and issue visitor IDs or badges, adhering to company policies.</li><li>Coordinate and schedule appointments, meetings, and conference room bookings.</li><li>Receive and distribute mail, packages, and other deliveries.</li><li>Perform administrative tasks, such as data entry, filing, and invoice processing.</li></ul>

Receptionist Our client, a well-established and professional organization in San Diego, is looking for an enthusiastic and detail-oriented Receptionist to join their team. This role is vital for creating a welcoming environment and ensuring the smooth operation of the front desk and office. As the Receptionist, you will be the first point of contact for visitors and callers, playing a crucial role in representing the company’s professionalism and values. You will manage front desk operations and provide administrative assistance to other team members as needed. Responsibilities:<ol><li>Greeting Visitors: Welcome guests in a friendly and professional manner. Direct visitors to appropriate staff or departments.</li><li>Phone Management: Manage a multi-line phone system, answering, screening, and forwarding calls accurately.</li><li>Correspondence: Respond to customer inquiries via email or phone, and relay messages promptly.</li><li>Administrative Support: Assist with clerical tasks such as filing, faxing, copying, and organizing documents.</li><li>Scheduling: Manage conference room bookings and coordinate meeting schedules.</li><li>Mail Handling: Sort and distribute incoming mail/packages and prepare outgoing mail.</li><li>Supply Management: Monitor office supplies inventory and coordinate orders as necessary.</li><li>Office Maintenance: Ensure the reception area is tidy, organized, and presentable at all times.</li></ol>

Front Desk Coordinator Robert Half is seeking an exceptional Front Desk Coordinator for a dynamic and growing organization in the technology sector. If you thrive in a fast-paced environment, excel at providing outstanding customer service, and have a knack for keeping things running smoothly, we want to connect with you! Key Responsibilities:<ul><li>Serve as the first point of contact, greeting visitors and clients with a warm, professional demeanor.</li><li>Handle incoming phone calls and correspondence, directing them to the appropriate parties.</li><li>Maintain the reception area to ensure it is welcoming, clean, and organized.</li><li>Assist with scheduling appointments, managing calendars, and coordinating meetings.</li><li>Support various administrative tasks, including data entry, filing, and managing office supplies.</li><li>Collaborate with internal teams to ensure seamless communication and operations</li></ul>

Front Desk Coordinator ob Summary:Robert Half is seeking a dynamic and organized Front Desk Coordinator to support the operations of a thriving construction company. As the first point of contact, you will ensure a welcoming environment for clients, vendors, and employees while managing administrative tasks to keep the office running smoothly. This role is perfect for someone who excels at multitasking, communication, and working in a fast-paced industry environment. Key Responsibilities:<ul><li>Reception & Customer Interaction:</li><li>Greet and assist visitors, contractors, and employees in a friendly and professional manner.</li><li>Answer and direct phone calls, providing accurate information and excellent customer service.</li><li>Maintain a visitor log and ensure security protocols are followed for all guests.</li><li>Administrative Support:</li><li>Manage incoming and outgoing mail, packages, and deliveries.</li><li>Prepare and distribute memos, correspondence, and meeting agendas.</li><li>Support the team with data entry, filing, and document preparation.</li><li>Office Coordination:</li><li>Ensure the front desk and office areas are clean, organized, and stocked with supplies.</li><li>Coordinate meeting room schedules and assist with set-up for meetings or presentations.</li><li>Act as a liaison with facilities management for maintenance or supply needs.</li><li>Operational Support:</li><li>Assist with maintaining project and vendor records, ensuring accuracy and organization.</li><li>Provide support for construction project teams, such as scheduling and tracking progress reports.</li><li>Uphold confidentiality when handling sensitive company and client information.</li></ul>

Receptionist We are seeking a pleasant, organized Receptionist to manage our front desk on a daily basis and to perform a variety of administrative tasks. As a Receptionist, you will be the first point of contact for the organization, sustaining a friendly and easy-to-approach environment by delivering excellent customer service and managing all receptionist and clerical duties. Responsibilities:<ul><li>Cordially greet and welcome guests as soon as they arrive at the office.</li><li>Answer, screen, and forward incoming phone calls.</li><li>Handle administrative requests and queries from senior managers.</li><li>Ensure reception area is tidy and presentable, equipped with all necessary stationery and reading material.</li></ul>

Front Desk Operations Supervisor (Hospitality) A thriving hospitality company in Escondido is hiring a Front Desk Operations Supervisor to oversee daily front desk operations and ensure excellent guest experiences. This hands-on leadership role involves supervising front desk staff, managing scheduling, and maintaining operational efficiency. If you are passionate about hospitality and enjoy managing a team, this opportunity could be the perfect fit for you! Key Responsibilities:<ul><li>Oversee all front desk operations, including providing support to guests and resolving issues promptly.</li><li>Supervise and train front desk staff to ensure a high standard of service is consistently delivered.</li><li>Maintain staff schedules and coordinate coverage to meet operational needs.</li><li>Handle guest check-ins, check-outs, and reservation inquiries with professionalism.</li><li>Monitor front desk processes and identify areas for improvement to optimize workflow.</li><li>Address and resolve customer service concerns or complaints in a timely manner.</li><li>Collaborate with other departments, including housekeeping and reservations, to ensure smooth operations.</li></ul>